Cannot hear ringtone through Bluetooth

Hello,
I just purchased my 8220 and am in the process of setting everything up and I have found that when an incoming call comes in I cannot hear the ringtone through my Bluetooth.  The phone I switched from is a Motorola W490, I have T-Mobile as a provider, and it did work that way with the old phone.  Is there some setting I am not finding?
Thanks
Nikki

Using my wired headset that came with the device, I get no tones or sounds through the ear phones, just silence. When listening to music, the music stops and there's just silence while the ringing happens. This silence sometimes sounds like the song ended, so I don't always realize I'm getting a call.
I'm surprised that the so called "EXPERTS' monitoring this site have not responded on this subject yet.
C Cow 

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