Cannot identify my ipod

Hi all, I have a question. My ipod nano is fairly new (5th generation) just got it over xmas and i've had no problems thus far connecting it with itunes, downloading music, updating ipod etc. However i haven't been able to connect my ipod since yesterday...pop-up says "an ipod has been detected, but could not be identified properly. Please disconnect and reconnect ipod and try again." does anyone have any idea what i should do? i have two computers, so the last time i updated ipod, i had done so on a different computer. Any help would be much appreciated!

so the last time i updated ipod, i had done so on a different computer.
Mac or pc? If would help if you complete "My Settings."
Have you tried restarting your computer? This usually works on Macs. Unknown if it also works on a pc.

Similar Messages

  • HT1174 Since three days itunes cannot identify my ipod and my ipad

    I've added music and video's to itunes and tried by connecting the cable between computer ipod and/or ipad to synchronize the library in itunes.
    In the left column in itunes after that cable connection there is no recognision of the device ipod and/or ipad (as I'm used to). A message appears in Dutch. I will tranlate the message: Ipod cannot be identified, try to reconnect by reconnecting the cable. The same message appears at the ipad device.
    Please help, I'm desperate.

    Start with this. Eject your device if it is still connected to your computer. Quit iTunes, restart your computer and then try again and use another USB Port on the computer as well.

  • HT1329 I cannot see my iPod in My Computer to transfer my iTunes on to

    I am trying to move my iTunes to a new laptop.  I have followed the instructions in the article above and all was going well until I try to copy the iTunes folder on to my iPod to transfer it.
    I cannot see my iPod in 'My Computer'!  Any ideas?

    Try this:
    Plug in your iPod,
    1. Right click My Computer >> Manage and select Device Manager in the left tab.
    2. Click Portable Devices >> right click Apple iPod >> Uninstall
    3. Unplug and plug your iPod, now wait for windows to re recognize your ipod [ In Device Manager, you will see the new recognized Apple Ipod ]
    4. Press F5 to refresh your windows explorer and see if your Apple iPod will show up with a camera icon.
    Otherwise, refer to these articles:
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369

  • TS1967 After 'updating' the newest iTunes version, I cannot sync my iPod Nano!  It does not show up anymore.

    After 'updating' the newest iTunes version, I cannot sync my iPod Nano!  The 'old' version recognized and showed in icon to sync, but the newest version does not.  Is there a way to sync the older iPods?

    http://support.apple.com/kb/TS1591
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

    I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

    Hi newipoduser,
    Here are some possible solutions:
    Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
    Empty your "trash/recycle bin."
    If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
    if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
    Finally, you can restart your computer.
    Hope one of these helps!
    Cheers,
    GB

  • I CANNOT SYNC MY IPOD DUE TO TOO MANY ID'S.  hOW DO i USE JUST ONE ID AND GET RID OF THE OTHERS SO I CAN AUTHORIZE THIS COMPUTER TO SYNC.

    I cannot sync my ipod classic with this computer.  For some reason, my computer will not authorize my ipod.  I seem to have 5 usernames, but I only want to use one  I use my ipod 4 my job; this is extremely frustrating.  the serial # has been scratched off my ipod, so when I called support, I couldn't read it to the automated service accurately.  HELP!!!!!

    It sounds like you have reached the authorization limit of 5 computers.  So if you need to authorize another one, either deauthorize any other computers have authorized in the past that you still have physical access to or use the Deauthorize All option as described in this article.
    http://support.apple.com/kb/ht1420
    B-rock

  • I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized at other times. Is it because i am not uninstalling it

    I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized subsequently. Is it because i am not uninstalling itunes before I download it? Surely this is a basic thing, ie that my devices need to recognize each other?

    After you dry the iPod:
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Connect the iPod to a charging source overnight and then try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    If iTunses can see the iPod you can backup the iPod
    iOS: How to back up
    http://support.apple.com/kb/HT1766and copy media from the iPod
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    If iTunes does not see the iPod then its contents are lost

  • Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

    Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
    Running Mac OS 10.7.3 using itunes 10.6
    unplugged other USB devices, disabled security, restarted computer.  Next?

    Try changing the DNS as described here:
    iOS 5 update issues  "Network...: Apple Support Communities

  • My computer has had a new operating system put on Windows 7 but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authorised.

    My computer has had a new operating system put on (Windows 7) but I did not de-authorise my old computer which was Windows Vista and now I cannot sync my Ipod Classic as it keeps saying I have exceeded my maximum of 5 computers being authororized.  I tried doing this via my account in the Itunes Store but it still won't allow me to do this.  Can anyone help?

    Contact Apple customer support, they can reset your authorizations.
    http://www.apple.com/contact

  • TS1398 I can no longer connect to my home wireless on my ipad2, have done all the suggested fixes, still cannot connect.  Daughter cannot connect her iPod, but husbands laptop is connected to wireless.

    All of a sudden my ipad will not connect to our home wireless.  I have reset the wireless settings, turned my ipad off and back on, turned off wireless and back on, basically have done all of the fixes suggested and still I cannot connect.  My daughter cannot connect her iPod either, but my husbands laptop can and is connected to our wireless.  The wireless is working and until two days ago I had no problems connecting.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • My itunes cannot detect my ipod touch 5g. How do I fix this?

    My itunes cannot detect my ipod touch 5g. How do I fix this?
    All I know is that my itunes has not been updated. If this is the problem, I tried to close and reopen the program but the "update" popup isn't popping up anymore and I'm not sure where I can manually update it myself.
    Please help!
    Thanks

    The 5G (iOS 6) require 10.5 or higher
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.6.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.7 or later7 (free download from www.apple.com/itunes/download)

  • Cannot get my ipod gen 2 to be recognized by itunes, and computer shows it as an external drive f... help?

    I cannot get the ipod gen 2 to show as something to sync to the songs I have loaded into itunes.  I also only see the ipod as disk f, like it was a travel drive.  Help.  My daughter wants to get a newer Ipod, but if I can not get this one to work, why would I want to bother?  Someone please help.

    to a hard factory reset of your device first. if that dont work try updating itunes software.  if that dont work try different cables to see if the one your using is faulty.  or it could simply be that your device is on its last life.  it happens.  but resetting your device to factory settings and restoring it should tke care of things.  FOR NOW!

  • HT1339 My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

    My ipod was not recognized by itunes and not does not power on after I restarted the ipod service in the Windows admin tools. I cannot restore the ipod since it is not recognized by my PC now. Any suggestions?

    Time to replace it: $49 2nd Gen shuffle at online Apple Store...

  • Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    Updating ipod touch to os5.1  got an error message "cannot connect the ipod touch because the pairing record is missing"   don't know what this means or how to fix but am stuck, only option is to answer ok and close the error box.  Any ideas?

    #1
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    #1.1 n/a because the errror message overrides it
    #2 see #1
    #3 iOS: Device not recognized in iTunes for Mac OS X
    But could be caused by #1
    #4 Covered by previous ones
    #5 Obvious jpegs are photos and thus will not sync as videos. Also see:
    iTunes: May be unable to transfer videos to iPhone, iPad, or iPod
    iTunes: Frequently asked questions about viewing and syncing videos
    #6 iOS: If you can't back up or restore from a backup in iTunes
    First #7 See #6
    Second #7 You have so many other problems resolve those first
    #8 Resolve other problems first

  • HT1386 I cannot sync my iPod with the Playlists that I want. For example, I have all the songs in my classical Playlist checked but it doesn't appear in my iPod after syncing. Also I don't get an opportunity to review sync options.

    I cannot sync my iPod with the Playlists that I want. For example, I have all the songs in my Classical Playlist checked, but after syncing it does not appear on my iPod. Also, there are no opportunities to change syncing options. None are listed in the left column of my iTunes screen.

    Hello Jefflo64,
    Thank you for the details of the issue you are experiencing with syncing music to your iPod.  For issues like this, I recommend resyncing the music to your iPod.
    If you are syncing automatically, resync content to the iPod by unchecking "Sync Music" and clicking "Apply,"  then checking "Sync Music" and clicking "Apply" again.
    You can find the syncing steps in the following article:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

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