Cannot import the selected file. What can I do?

I am trying to import a 2010 pptx or a ppt ile into Captivate.5.
The error message reads "cannot import the selected file. Refer to the documentation to ensure that you have installed the correct version of Microsoft Office." I am running 2010. What should I do to fix this?

Could you once try to save the PPTX as a PPT-file and see if it will be imported then?
Lilybiri

Similar Messages

  • When I convert a PDF to a Word doc, it "converts" as a picture and I cannot edit the document. What can I do to get the PDF to convert properly?

    When I convert a PDF to a Word doc, it "converts" as a picture and I cannot edit the document. What can I do to get the PDF to convert properly?

    Hi conversionnewbie,
    Are you able to select the text in Word by triple-clicking inside the text box? (Sometimes text selections can be tricky in converted files.) If you can't select the text, then I'm guessing that the PDF was created from a scanned file (so the text becomes images). Make sure that OCR is enabled when you convert the file to Word. OCR is enabled by default in the ExportPDF web interface, but can be disabled in Adobe Reader. If you're converting to Word from within Adobe Reader, make sure that OCR is enabled and that the correct language is selected:
    Please let us know that works for you!
    Best,
    Sara

  • Dear Sirs, I have a apple macbook pro with mointain lion OS 10.8.4 with mail 6.5 and I cannot open the .eml attachments, what can I do to solve this?

    Dear Sirs, I have a apple macbook pro with mointain lion OS 10.8.4 with mail 6.5 and I cannot open the .eml attachments, what can I do to solve this?

    drag the file to the desktop, then using the menu item "File > Get Info…"
    in the "Open With" section select "Mail" from the list and then click the "Change All…" button to make Mail the default application for all .eml files

  • Suddenly my Nikon Coolpix will not upload onto my 09 iphoto it takes for ever then it just shows blank squares no pics and a message that states it cannot read the JPEG files. Can anyone help me, please.

    Suddenly my Nikon Coolpix will not upload on to my 09 iphoto it takes for ever then it just shows blank squares no pics and a message that states it cannot read the JPEG files. Can anyone help me, please. I have never had this problem before.

    As a Test:
    Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?
    You could also try reformat the Card with your camera
    Regards
    TD

  • I installed Lightroom CC successfully but cannot open the program. What can I do?

    Dear colleagues,
    I installed Lightroom CC successfully but cannot open the program. What can I do?
    Thanks for you help.

    Puttetorpa
    The situation with Premiere Elements 8.0/8.0.1 and version earlier than it (in particular 3.0/3.0.2) is disturbing with regard to MPEG2 Activation.
    Adobe document says that it no longer supports MPEG2 Activation for versions 8.0/8.0.1 and earlier and points the users of this group of products to a version later than 8.0/8.0.1, the current latest version 12.
    But, I am not sure of the real answer. The doubts are cast by the findings of some who have claimed to have solved the problem using a uninstall/ccleaner/reinstall scheme when they have been met by the MPEG2 Activation issue.
    But, I would ask....Do you have the latest version of QuickTime installed on your Windows 7 64 bit computer? And, are you working with version 3.0 as the 3.0.2 Update?
    Is it still possible to run your Premiere Elements 3.0/3.0.2 on the prior computer on which it was installed?
    Also, does your Windows 7 64 bit come with Windows XP Mode
    Install and use Windows XP Mode in Windows 7
    which is essentially a virtual Windows XP Professional SP3 32 bit.
    As last resort, and highly experimental, but would you have time to experiment by replacing your latest version of QuickTime with the QuickTime Alternative 1.8.1 and then determining what happens with your Premiere Elements 3.0/3.0.2  Windows 7 64 bit situation? Do not bother with the MPEG Streamclip program download, just the QuickTime Alternative 1.8.1.
    http://www.squared5.com/
    Please review, consider, and do what you feel comfortable with. We will be watching for your progress.
    Thank you.
    ATR

  • I created a form using acrobat XI pro.  SOME users of the form cannot save the form.  what can i do from my side to 'correct' the issue?

    i created a form using acrobat XI pro.  SOME users of the form cannot save the form.  what can i do from my side to 'correct' the issue?

    Do you know what PDF viewer those users were using? Do you have any more details about what happens when they attempt to save?

  • TS1702 The update for Pages says it is installing however it has been like this for days. Cannot open the app. What can I o?

    The update for Pages says it is installing however it has been like this for days. Cannot open the app. What can I do?

    Double tap the Home button to bring up the multi-tasking bar...tap & hold any app until they all start to wiggle...tap the red minus sign to remove every app shown. Tap the Home button when finished. Try to delete the app now.

  • I bought an iphone and the guy has not used it in a year now i need to activate it and its linked to his icloud account so i cannot turn the phone on what can i do ???

    i bought an iphone and the guy has not used it in a year now i need to activate it and its linked to his icloud account so i cannot turn the phone on what can i do ???

    Here's what you can do:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If you can't get the info needed, you can't use the device, sorry.

  • I cannt install erail.in. note is"erail pluginfor firefox could not be installed because firefox cannot modify the needed file". what should i do now

    when i go to www.erail.net for train details. message as"click here to install plugin" displayed and clicked for install then the message "erail plugin for firefox could not be installed because firefox cannot modify the needed file"
    so, further what should i do
    regards. madhu

    You usually get this error if you try to install an extension that needs to be unpacked to work properly.<br />
    Current Firefox version do not unpack an extension automatically, but rename the xpi file to the extension's GUID.
    An extension that needs to be unpacked should have an unpack flag in its install.rdf file
    <pre><nowiki><em:unpack>true</em:unpack></nowiki></pre>
    *https://developer.mozilla.org/En/Updating_extensions_for_Firefox_4.0#XPI_unpacking
    You can try to set the extensions.alwaysUnpack pref to true on the <b>about:config</b> page.
    The extension seems to install, but I haven't tested if it works.
    *https://addons.mozilla.org/firefox/addon/erail-plugin-for-firefox/

  • HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?

    My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/ht1212

  • I purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file

    i purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file

    Cynthia Bauer wrote:
    i purchased adobe acrobat 10 today that i thought was for the mac but cannot download the dmg. file
    You can download and install on your system from Adobe's website.  Have you already opened the box you have received?  If not, you can return it for an exchange.  In the meantime you can download the trial version from this link:
    <http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=en_gb>
    I am not sure if the Windows Serial number will work on your Mac system.
    Good luck.

  • I am trying to install xmarks on Firefox 4 but it tells me Firefox cannot modify the needed file.

    I just upgraded to Firefox 4 and am trying to install xmarks for the first time, but Firefox says it cannot modify the needed file.

    What is the exact error message?

  • I have been trying to import old family dads into iMovie. I receive the following message "None of the selected files or folders can be imported"

    I have been trying to import old family dvd's into iMovie. I receive the following message "None of the selected files or folders can be imported" Is there a problem with the format not being recognized by Imovie? Same home dvd's work on internal dvd player. Any Ideas?

    You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle. For that you need mpegStreamclip:
    http://www.squared5.com/svideo/mpeg-streamclip-mac.html
    which is free, but you must also have the  Apple mpeg2 plugin :
    http://store.apple.com/us/product/D2187Z/A/quicktime-mpeg-2-playback-component-f or-mac-os-x
    (unless you are running Lion in which case see below))
    which is a mere $20.
    Another possibility is to use DVDxDV:
    http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
    which costs $25.
    For the benefit of others who may read this thread:
    Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.
    And from the TOU of these forums:
    Keep within the Law
    No material may be submitted that is intended to promote or commit an illegal act.
    Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
    If you are running Lion or later:
    From the MPEG Streamclip homepage
    The installer of the MPEG-2 Playback Component may refuse to install the component in Lion. Apple states the component is unnecessary in Lion onwards, however MPEG Streamclip still needs it. See this:
    http://support.apple.com/kb/HT3381
    To install the component in Lion, please download MPEG Streamclip 1.9.3b7 beta above; inside the disk image you will find the Utility MPEG2 Component Lion: use it to install the MPEG-2 Playback Component in Lion. The original installer's disk image (QuickTimeMPEG2.dmg) is required.
    The current versions of MPEG Streamclip cannot take advantage of the built-in MPEG-2 functionality of Lion. For MPEG-2 files you still need to install the QuickTime MPEG-2 Playback Component, which is not preinstalled in Lion. (The same applies to Mountain Lion even though that has it preinstalled.) You don't have to install QuickTime 7.

  • Trying to import a .mov file made with gotomeeting - no problems in past yet says No importable files -None of the selected files or folders can be imported. Change the selection and try again.  re-recorded 3 times and still not accepting HELP

    Trying to import a .mov file made with gotomeeting - no problems in past doing this. After 3 attempts recording the hour long video and trying to upload it to iMovie, it says No importable files -None of the selected files or folders can be imported. Change the selection and try again. What could the reason be?

    After much research and troubleshooting, GoToMeeting replied with the final answer: We do not support the uploading of recordings to editing software. If you are having issues uploading a recording, unfortunately, we do not have tools or steps to resolve this. It is not a supported feature. I am sorry for any inconvenience this may have caused you. 
    The no longer plan to support editing of recordings made with their software.  So, we are planning to find a new meeting provider.

  • I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red (!) and says that its no data. I have tried with different cards and different cardreaders, but it

    I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red and says that its no data. I have tried with different cards and different cardreaders, but it is still the same. Why?!

    Please give us more specific information -
    What make/model camcorder are you using?
    Are you absolutely certain this is AVCHD video?  Tell us more about the video settings you used in the camcorder (eg, frame size, frame rate, quality level)
    Why are you attempting Log & Transfer from a card reader instead of from your camcorder?  Have you tried doing Log & Transfer from your camcorder?
    Are the SD cards straight from the camcorder, unaltered, or are you just using the cards as storage?
    Are you using FCE 4.0 or FCE 4.0.1?

Maybe you are looking for