Cannot import video from iPhone because of "unrecognized format"

I took a few videos with my iPhone and all were imported except one, which I actually had to use image capture to import it. But now on my macbook pro it says that I cannot play the file because it is not recognized by quicktime, but it is a quicktime file (.mov). The video does play on my iPhone though.

I had the same issue. Here is what I did and it works fine.
My iPhone is 5S with iOS 8.1.
On my iPhone, I went to "Settings" --> "Photos & Camera" and I then turned on both "My Photo Stream" & "iCloud Photo Sharing" (you may need to turn on only one feature and it may work...I did not try to turn one on at a time because I was so frustrated and I did not have patience...so I turned them all on). I then unplugged my iPhone and then plugged it back in...the Windows 8 window popped up and I transferred all videos at once. I then also could be able to use Windows Explorer to copy & paste the video files if I wanted to (I could not do this before I fixed it).
Good luck guys

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I had the same issue. Here is what I did and it works fine.
My iPhone is 5S with iOS 8.1.
On my iPhone, I went to "Settings" --> "Photos & Camera" and I then turned on both "My Photo Stream" & "iCloud Photo Sharing" (you may need to turn on only one feature and it may work...I did not try to turn one on at a time because I was so frustrated and I did not have patience...so I turned them all on). I then unplugged my iPhone and then plugged it back in...the Windows 8 window popped up and I transferred all videos at once. I then also could be able to use Windows Explorer to copy & paste the video files if I wanted to (I could not do this before I fixed it).
Good luck guys

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Presumably you mean 'Does not...'?
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
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Post back with the result.

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I cannot import photos from iPhone to iPhoto 11, I have delete all the pictures I captute on the iPhone yet iPhoto show me 10 picture squares that are grayed out. I tried to import these and I'm shown a message that says undeadable files 10 : The following files could not be imported. the files are in an unrecognized format.
IMG_0192.JPG
IMG_0193.JPG
IMG_0194.JPG
IMG_0195.JPG
IMG_0196.JPG
IMG_0197.JPG
IMG_0198.JPG
IMG_0199.JPG
IMG_0200.JPG
IMG_0201.JPG
IMG_0202.JPG
IMG_0203.JPG
I have detele the iPhoto cache from user/library/caches/com.apple.iPhoto but it made no difference.
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Hi cape_surfers, and a warm welcome to the forums!
UPDATE1: About the MPEG-2 component included with iMovie ‘08
UPDATE2: After raising a stink, I figured that I’d spend a little more time trying to figure out how to make my Handycam work with native iMovie ‘08. Turns out that you have to turn on the camera, wait for OS X pick it up as a USB storage device, and then hang tight for three or four minutes until iMovie detects that your USB storage device is actually a camcorder, and presents the import dialog. I’m glad that I can import native MPEG-2, but am somewhat puzzled by the delay.
http://mccammon.org/keith/2008/04/24/importing-video-from-sony-hdd-handycam-to-m ac-os-x-105x/
Also...
http://www.mobilegadgetnews.com/index.php?showtopic=25362

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connect phone to PC with cable, then explore the phone like it was a camera and find th epics and just copy to the pc.
Read http://support.apple.com/kb/ht4083
Message was edited by: Ocean20

Cannot import photos from iPhone 3GS

For some mysterious reason I can no longer import photos or videos from my iPhone 3GS. I have iPhoto'09 (v. 8.0.4) on Mac OS X 10.5.7. Upon launching iPhoto my phone is recognized and the correct number of photos and videos is displayed, albeit without previews. Any attempt to import either photos or videos results in the error "The following file could not be imported. The file is in unrecognized format." (for photos) or "iPhoto cannot import your photos because there was a problem downloading an image." (for video files)
Of course all photo and video files display just fine on my iPhone. The "Image capture" app is also unable to import anything - it goes through the motions of importing, but in the end nothing gets imported (but it does not display any error message.)
I restarted both the computer and the phone a few times, no luck. Any help will be greatly appreciated.

I've managed to fix this.
After 3 attempts, Image Capture (instead of iPhoto) was finally able to pull my photos/video off my iPhone. There were a few shots missing, I'm guessing those were the "corrupt" ones. No idea how or why I could end up with corrupt images, the only shots on my phone were ones that I'd taken with my phone.
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I'm trying to import the videos from my iPhone 6 Plus into iPhoto (9.6.1). iPhoto acts like it's about to import but it gets to the end and says it can't import the videos from the iPhone because they are in an unrecognized format (.MOV)
I've never had an issue in the past, any suggestions on how to fix this?
I'm using a brand new iMac with Yosemite (10.10.2) and iPhone 6 Plus.
Thanks!

As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Post back with the result.

IPhoto does not import video from iPhone 4

We've been battling this problem for a while now. We have two iPhone 4's and any time we import photos to iPhoto, we have to select photos individually, making sure to NOT select any videos taken with the iPhone 4, in order to get them to import to iPhoto. If there is a video in the set, all photos after that are reported as unrecognized format and won't import. We can then select those photos that didn't import and reimport them and it works. Importing videos, either single videos or groups, or when mixed in with photos just doesn't work. Every time it fails with the unrecognized format error. We are able to import directly from a flip video camera, or if we first transfer the videos from the iphone to the hard drive using a different utility, but when we then import those files into iPhoto, they come in, but without the usual thumbnail image (they show up in the library as black).
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Believe me, we've tried it all. Resetting, restarting, reinstalling, clearing preferences, caches, resetting databases, removing all photos off the iPhone and starting from zero. I've read probably 15 different threads on the subject and tried at least as many solutions. In a few instances the problem got better...for 1 sync. Then it cropped up again. I tried syncing to a fresh iPhoto database, and the problem came back for that one as well. I'm really hoping that Apple is working on a solution for this. We've put a lot of effort into our iPhoto archives and the main reason we bought the iPhone's was for the camera (even suffering through AT&T's questionable coverage for it). It doesn't seem like we are the only ones having this trouble.

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Hi Terence,
Thanks for your promt response
I didn't move the file to the desktop because mp4s from my camera are imported by default to iphoto. Recently though, they have been corrupted or just not appearing at all in iphoto or anywhere else.
But I thought about it for a while and wondered if I could import them to (yes, you've guessed it) imovie HD!
I've gone for months looking everywhere for a solution to my problem, but not only was there no help in my mac, neither was the web any use. Consequently, I lost loads of precious little movies, (grandchildren, etc.) thinking the files were corrupt and not worth keeping.
You've obviously realised that I am not a computer geek, but thanks to 'lack of simple knowledge' being available on the net; thanks to you (indirectly) I managed to solve my problem.
I can't help wondering why on earth Apple doesn't admit that iphoto will 'baulk at importing anything that's too big', and simply suggest that newbies to Macs should import movies to imovie.
Thanks again for your clue to sorting out my problem.....now solved.

Cannot import video from iPhone because of "unrecognized format"

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