Cannot import video from new iphone 6

I have a new iPhone 6 which contains videos taken today (as well as older videos on the phone after restore). Connecting it to my Windows 8 PC the import wizard comes up automatically and successfully imports photos but not videos.
With the phone connected to the PC, I look in iTunes "On My Device" and click on movies, this view is empty. How can this be since I know there are videos on the phone.

I'm not sure why I'm getting this error message since it is in fact a video. Any suggestions on why this could be happening?

Similar Messages

  • How do I get iphoto to import videos from my iphone 3s? It only imports photos, not videos. My iPhoto is v. 4.0.3.

    How do I get iphoto to import videos from my iphone 3s? It only imports photos, not videos. My iPhoto is v. 4.0.3.

    My iPhoto is v. 4.0.3.
    Is your QuickTime up to date?
    Video importing requires QuickTime 7.6.2 or later.
    http://support.apple.com/kb/HT4083

  • How do I import video from my iPhone 5S into iPhoto?

    How do I import video from my iPhone 5S into iPhoto?

    Connect the phone to the Mac and launch iPhoto. Select the videos in the import window and click import.

  • When I import video from my iphone to imovie it doesnt look right, it makes everyone look wider and shorter. Is there a way to fix this?

    When I import video from my iphone to imovie it doesnt look right, it makes everyone look wider and shorter. Is there a way to fix this?

    This is close.  I did a bit more digging I have found a few more things.   It appears that the input dialog is a read once on connect and then it never updates.  I had my iPhone connected to my Mac when I did my convert from FILMiC Pro to my Camera Roll.  Just on a whim, I dissconnected my iPhone with FCPX open and then connected it again.  This time when I opened up the Import window the movie I converted showed up.   It appears my issue may have simply been related to the specific series of operations that I happened to use at the time I was trying to perform an import to FCPX.
    One last item of note.  There is a movie in my Camera Roll that FCPX still does not see.  This was a movie shot by my son-in-law of my grandaughter on his iPhone and then it was sent, via message, to my iPhone.  Obviously it is a highly compressed video of unknown compression and frame rate.   Regardless, FCPX does not see this video.  I'm guessing it is not a .mov quicktime file but some other format specific to imessage video.
    Thanks for the help Russ.  It at least pointed me in the right direction.  I understand why no one else could comment as I'm guessing no one else has had an issue.  A very subtle "feature".

  • I cannot import video from my camcorder. Although I have in the past.

    I cannot import video from my camcorder to Photoshop Premier 9. Although I have in the past.  What's wrong?

    Ask in the Premiere Elements forum and be much more specific. System info, exact camcorder model, project settings and all that...
    Mylenium

  • Cannot import videos from a sony camcorder.

    cannot import videos from a sony camcorder.

    Hi cape_surfers, and a warm welcome to the forums!
    UPDATE1: About the MPEG-2 component included with iMovie ‘08
    UPDATE2: After raising a stink, I figured that I’d spend a little more time trying to figure out how to make my Handycam work with native iMovie ‘08. Turns out that you have to turn on the camera, wait for OS X pick it up as a USB storage device, and then hang tight for three or four minutes until iMovie detects that your USB storage device is actually a camcorder, and presents the import dialog. I’m glad that I can import native MPEG-2, but am somewhat puzzled by the delay.
    http://mccammon.org/keith/2008/04/24/importing-video-from-sony-hdd-handycam-to-m ac-os-x-105x/
    Also...
    http://www.mobilegadgetnews.com/index.php?showtopic=25362

  • Please tell me how I import video from my iPhone to iPhoto ?

    Please tell me how I import video from my iPhone to my iPhoto Library ?

    IF you plug in your device to the mac you can import your photos easily, just open up iphoto then select your device from the left side (it will appear at the bottom) click on it and on the right side click on "import photos"
    after its done with import you can menage your photos and videos with drag and drop.

  • Device is unreachable: Cannot import video from iPhone 5 to Win 8.1 PC

    This error message has become the bane of my existence as it stands in the way of importing all my photos and videos from my iPhone to my computer and thus not having a 99% full iphone on a daily basis. Most photos are imported just fine, just the larger videos and a few of the old photos show the error message "The device is unreachable." The photos I also had on my photostream so I don't care if those don't move in but I'd very much like to import the 5/10min videos I made. Any help is much appreciated.

    I had the same issue. Here is what I did and it works fine.
    My iPhone is 5S with iOS 8.1.
    On my iPhone, I went to "Settings" --> "Photos & Camera" and I then turned on both "My Photo Stream" & "iCloud Photo Sharing" (you may need to turn on only one feature and it may work...I did not try to turn one on at a time because I was so frustrated and I did not have patience...so I turned them all on). I then unplugged my iPhone and then plugged it back in...the Windows 8 window popped up and I transferred all videos at once. I then also could be able to use Windows Explorer to copy & paste the video files if I wanted to (I could not do this before I fixed it).
    Good luck guys

  • Cannot import video from iPhone because of "unrecognized format"

    I took a few videos with my iPhone and all were imported except one, which I actually had to use image capture to import it. But now on my macbook pro it says that I cannot play the file because it is not recognized by quicktime, but it is a quicktime file (.mov). The video does play on my iPhone though.

    I had the same issue. Here is what I did and it works fine.
    My iPhone is 5S with iOS 8.1.
    On my iPhone, I went to "Settings" --> "Photos & Camera" and I then turned on both "My Photo Stream" & "iCloud Photo Sharing" (you may need to turn on only one feature and it may work...I did not try to turn one on at a time because I was so frustrated and I did not have patience...so I turned them all on). I then unplugged my iPhone and then plugged it back in...the Windows 8 window popped up and I transferred all videos at once. I then also could be able to use Windows Explorer to copy & paste the video files if I wanted to (I could not do this before I fixed it).
    Good luck guys

  • Cannot import contact to new iphone

    cannot import old contact to new iphone how to

    sync the contacts using icloud.
    or using itunes, make a backup of old iphone & sync the backup to your new iphone

  • Cannot import video from Canon Powershot G9

    We just bought a Canon Powershot G9 and have had no trouble importing photos taken on it into our iPhoto (7.1.3). But we cannot import the video taken on the camera at all: every time we try iPhoto crashes and shuts as it starts the import process. We've saved the .avi files to a folder but even when playing them in VLC we get sound but no video. We're using iMac with OS 10.4.11.
    Can anyone help in how to get the video from the G9 into iPhoto? We've also tried the Canon software and iMovie but neither worked.

    Hi Terence,
    Thanks for your promt response
    I didn't move the file to the desktop because mp4s from my camera are imported by default to iphoto. Recently though, they have been corrupted or just not appearing at all in iphoto or anywhere else.
    But I thought about it for a while and wondered if I could import them to (yes, you've guessed it) imovie HD!
    I've gone for months looking everywhere for a solution to my problem, but not only was there no help in my mac, neither was the web any use. Consequently, I lost loads of precious little movies, (grandchildren, etc.) thinking the files were corrupt and not worth keeping.
    You've obviously realised that I am not a computer geek, but thanks to 'lack of simple knowledge' being available on the net; thanks to you (indirectly) I managed to solve my problem.
    I can't help wondering why on earth Apple doesn't admit that iphoto will 'baulk at importing anything that's too big', and simply suggest that newbies to Macs should import movies to imovie.
    Thanks again for your clue to sorting out my problem.....now solved.

  • HT201302 I cannot import photos from my iPhone to pc since downloading iOS7.  Any suggestions?

    I updated to iOS7 and I cannot import any of my photos from my phone to my pc.  Any suggestions on how to do this?

    try to follow the step below the article you are following:
    To copy the photos to your computer using Windows Explorer:
    Connect the iOS device to the computer.
    Choose Start > Computer.
    Double-click the logo for the device to browse its camera folders.
    Navigate to [iOS device]\Internal Storage\DCIM\100APPLE.
    Manually copy the content in this folder to your computer, wherever you would like to store it.
    Disconnect your device. Open the Camera Roll and manually delete all the pictures from the iPhone Camera Roll that you just imported.

  • HT1349 Suddenly both my husband and I cannot import photos from our iPhones (4) to our Mac (10.6.8) - error unrecognisable file - these files are .jpg. I have tried importing using Image Capture - same error.

    I had a thought about any changes we may have both made recently - in The Camera settings we turned HDR off - because we had 2 images of the same photo.
    Maybe the import is failing because of the duplicates

    I've managed to fix this.
    After 3 attempts, Image Capture (instead of iPhoto) was finally able to pull my photos/video off my iPhone. There were a few shots missing, I'm guessing those were the "corrupt" ones. No idea how or why I could end up with corrupt images, the only shots on my phone were ones that I'd taken with my phone.
    After that, I opened up Photos on my iPhone, selected every photo and every video and deleted them all.
    Then I took a couple shots with the phone, re-opened iPhoto, and everything seemed to work dandy.
    Still. Lame.

  • Cannot import video from Canon ZR10 to iMovie '08

    I have a Canon ZR10 mini-DV camcorder. My son is trying to import video to iMovie '08 and it does not seem to recognize the camera. I am using a 4-pin to 6-pin Firewire cable. When I turn on the camcorder, "DV In" appears on its screen so it seems to be in the proper mode to transfer video. However, iMovie doesn't do anything. I don't even get a blue screen. I tried File-->Import from Camera but that didn't so anything. Does anyone have any ideas or suggestions? He's very anxious to edit his movie! Thanks...

    Hello All,
    I have been attacking this problem for a few hours and I have found that if you turn off and or make all network items inactive the camera will immediately be recognized by iMovie.
    Took a long time to figure this out. Not sure why this is happening but it has fixed my problem.
    Before this fix I would intermently get the camera and its memory sticks in the usb slot to recognize in iMovie.
    Now all is well and works every time as long as I turn off or make things inactive
    Hope this works for you!

  • Cannot access iCloud from new Iphone 4S

    I am trying to set up a new IPhone 4S via iCloud Backup from 7 days ago.
    I get already stuck at signing in to ICloud, the server does not respond, times out etc. Tested several wireless connections. Very annoying, that it won't take a cellular network, instead.
    From my laptop I obviously can login to iCloud, fine.
    Please help.

    I just downlow the latest features on my Iphone 4 and i'm trying to retrieve all my contacts, apps, and picturing can you please help me?

Maybe you are looking for