Cannot import video on MAC iTunes

Hi there
I have a some MP4 video files I got from a DVD which are "home" made. So no commercial DVD or anything like that.
I used Adobe Premiere Pro to convert them in a Quicktime playable format and thought I could now import it to iTunes and sync it on my iPhone or iPad.
On a Windows machine I was able to import the movie file but if I let iTunes convert it to the iPhone compatible format it fails. I get a new movie file with the sound but the movie shows only a white screen. On my Mac ( where I actually need it) I wasn't even able to import it into iTunes.
I konw there are many posts around about this matter but none so far could give me a hint to resolve that issue.
Does anybody know the exact settings of an mp4 such that I can use it in iTunes on a Mac? I should be able to export it in any format with Adobe Premier Pro but sofar none of the files worked. Even *.mov files wont import into iTunes on my Mac.
Any ides? Thanks for your help!

iTunes is pretty fussy about what flavors of mp4 it will accept, and surprisingly won't even play .mov. iTunes is not a play-all movie application. iTunes' ability to play movies developed along with Apple started selling movies in the iTunes Store so it's up to you to guess where the priorities lay in terms of support. Some seem to have success with using Handbrake or MPEGStreamclip in encoding. One problem is, not all MP4s are the same, and there's a hadful of different audio codecs supported, along with a hadful of video codecs, and by the time you combine them you're left with hundreds of different flavors of movies.
Something else you can try is installing Perian codecs.
Perian codecs for Quicktime - http://www.perian.org - plugins to add functionality to Quicktime for playing additional audio and video formats
Quicktime audio problems, Perian, VLC - http://discussions.apple.com/message.jspa?messageID=9013669 - read note about uninstalling prior DIVX support before installing Perian.

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