Cannot import WMV file (wmv2 standard codec)

All the help files say that Windows Media WMV files can be imported into Premiere Pro CS5, but I have a very standard WMV file using WMV2/WMA2 internal codecs and it will not import into Premiere Pro CS5.  I spent a lot of money on my Adobe products and an expensive program like this should be able to do what it says it can do.  I'm on a Mac but nowhere in the help files does it say that WMV is only supported on a Windows PC.  Also if you respond saying that WMV is a "delivery format" that will not be helpful- Adobe claims to support it for import, regardless.
How can I fix my issue with Windows Media WMV important in my FULL, NON-trial, fully paid, full legal, expensive version of Premiere Pro CS5.  Please feel free to email me via [email protected] because I have no idea how I'll find this post after I post it.

It was not meant to be anything but useful for future purchases.
One should research software, to make sure that it fits their needs, rather than purchase it, and complain that it does not work, as one would have hoped it to.
On the other side of the street, there are Mac-only CODEC's, that will not install on the PC. That is something that PC users have been fighting for a fairly long time. It is not Adobe's fault, but a dissimilarity between the platforms. Though they do seem to be getting closer together, there are still some differences between them. When an editor hits those differences, the trick is to find a way around them. Sometimes, for the PC user, it means having a Mac-user Export in a different format. The same holds for the Mac-user. There are many shops that have both platforms, so these types of problems are solved internally.
Adobe was aware of these potential problems, and made note of them. This is where it is highly incumbent on the purchaser to inform themselves, and become aware of platform differences. Adobe makes note of the formats/CODEC's that are "Mac only," as well.
Todd's suggestion to file a Feature Request is a good one, however, I think the "solution" will be for MS and Apple to get together and work out a way for each platforms' CODEC's to install and be useful on the other. I do not anticipate that Adobe can rewrite all the MS CODEC's for the Mac, and vice versa, but perhaps I am incorrect, and they are doing just that.
Good luck,
Hunt

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