Cannot include external users in shared review.

Livecycles ES2 - 9.0.0.0. GM - SP2
Hi, I logged into contentspace as administrator, selected a file and choose 'Initiate Shared Review'.
In the shared review wizard I entered my e-mail in the 'Specify External Reviewers Email ID(s)' box and clicked 'Add to List'.
I get an alert 'No End point is defined for receiving emails from External reviewers'.
Could anyone please tell me how I define this end point.
Thanks in advance,
Michael
P.s. An Email endpoint for 'Complete Task' service has been defined.

Hi Michael
The email endpoint on the Complete Task is for continuing Workspace processes via email.
It won't help you with the Contentspace Shared Review.
Although I'm not familiar with the Contentspace Shared Review, I found the following Help item that may solve the problem?
http://help.adobe.com/en_US/livecycle/9.0/contentspaceAdminHelp/help.htm
Diana

Similar Messages

Regarding issue with externalizing users to shared services

Hello,
I was working today on externalizing users to shared services through EAS Console & it went successful. But then I saw that the users were already externalized & there was already an application group existing in shared services. So now there are two application groups both clone of each other, i.e. if I provision any user with one application, the clone of that application is also provisioned through that user.
The bigger problem is somehow the connect bet'n both SS & Essbase Services is lost & the users created in SS are not getting reflected in EAS, even after refreshing the securities on EAS... & then I tried to restart all the services again open LDAP, SS, IS, Essbase & Admin Services.... I am getting error while opening Essbase services, they are not getting started??? Please help me resolve this error...
Thanks.

Hi,
What version are you installing and what O/S is it for ?
If it is windows it is definitely an executable you are running and you are not trying execute one of the patches?
Cheers
John
http://john-goodwin.blogspot.com/

Cannot publish comments to a shared review

I created a shared review from a PDF located on a shared network drive. The storage location for the shared review is on ANOTHER shared network drive (Drive 2). According to our IT department, all members of the shared review have write access to Drive 2; however, some members CANNOT publish their comments to Drive 2. On the other hand, some CAN publish comments.
Upon opening the PDF on Drive 2, one user gets the following message: Adobe cannot connect to the Review Server: Drive 2. If he clicks Keep Tryping, the PDF opens. He then saves it to HIS computer, adds a comment, and clicks Publish Comments. He gets the message: Could not publish comments. Acrobat cannot access the network. IT cannot figure out why he cannot publish his comments.
Moreover, if he SAVES the PDF to the location in Drive 2, closes the PDF, and opens it again, his comments are there, but NOT comments published by others. AND when I open my local copy of the review, I cannot see his comments, only the comments by others.
I hope IT can figure it out, but in the meantime, does anyone have any suggestions.
Thanks,
Van

This is a known issue on German OS. This has been documented in AX release notes - http://kb2.adobe.com/cps/877/cpsid_87775.html (issue#2734285)
As a workaround, you can try the following:
1. Go to Control Panel->Regional and Language Options on XP
2. Click Customize button in 'Standards and formats"
3. Change the Decimal symbol from , (comma) to . (dot) and click OK
Now try adding comments to the review file. That should help.

Sync Shared Services External users & Provisioning for Essbase Applications

Hi Experts !!
i have externalised user authentication in Shared services . I provisioned all users for Essbase and refresh the security from Essbase ,So all users are working fine
and can login in Essbase and "Excel add-in" as well..
but there is one user who is still not working for "Excel Add in"..
Error is "Login failed due to invalid login credentials"
Please suugest me the solutions
Thank you.

Hi John !
Yes, User can login in EAS .
Also User is available under Users in EAS ,But no applications are displaying in Analytic Server , While I have given Administration Privileges for Essbase app.
But still error while login in Excel add in ..
Error : Login failed due to invalid login Credentials.
Also ,After Provisioning , How Can we Sync all all Externalized users from Shared Services itself for All hyperion Projects ???
Thank you

Shared Review cannot resolve email addresses through Outlook

I am finding references to the issue I am having that goes back a couple years and seems to be tied to a change to Acrobat between versions 8 & 9, I am flummoxed though that there isn't a solution listed for any of the forum posts I've found. We are using Acrobat Pro & Standard X. When I create a shared review via Email or using a SharePoint workspace, I am unable to succesfully add users to the review process.
A few users always work and most others result in multiple contact selector dialog boxes and a final message:
"Microsoft Outlook does not recognize "/o=..."
If this is a known issue how can there not be a work around or fix for this? It's a great feature, but I can't ask our users to use this shared review process if I also have to tell them to just keep trying to enter the reviewer email - it might work eventually.
Suggestions?

Hello Chris,
Yes, you are correct the problem is tied to the "<last name>, <first name>" convention that uses the comma.
The issue arose due to Acrobat allowing commas as separators in the list of addresses in the Shared Review dialog.
As of Acrobat XI 11.0.9 this issue is fixed. It will be included in all future updates, so version 11.0.9 and higher contain the fix.
Please see the 11.0.9 release notes regarding 3732843.
11.0.09 Planned update, Sept 16, 2014 — Acrobat and Adobe Reader Release Notes
You must create and set a registry key to enable the fix:
Key location: HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\Sendmail
Name : bRemoveCommaDelimiter
Type : DWORD(32-bit)
Value : 1
The issue is NOT fixed in Acrobat X.
Regards,
Charlene

How this retirement will affect Shared review users?

How this retirement will affect Shared review users?
For example, when Acrobat servers have problem and shared review users cannot download files from email invitation, Workspaces is where the users can log in and download the files.
If without Workspaces, is there another way for shared review users to download the files?

Hi there,
Thanks for your question. Workspaces will no longer be available as a distribution option for PDF files in a Shared Review (although you can still initiate Shared Reviews using an internal server, such as a SharePoint workspace, a network folder, or a web server folder).
While Workspaces will no longer be available for posting those PDF files, Acrobat.com (http://files.acrobat.com) is an excellent alternative for uploading your files. You can make your uploaded files public, and share the file's unique URL with reviewers. For more information about uploading and sharing files with Acrobat.com, please see: http://helpx.adobe.com/acrobat-com/help/files.html
Please let us know if you need any clarification or further assistance.
Best regards,
Rebecca

Using Shared Review via Network Folder on Windows server and PC and Mac users commenting

We are having initiation and connection problems on the Macs (running OS 10.6.4 Snow Leopard) with Shared Reviews (from Acrobat 9) that are stored on a Windows 2008 Server connecting via SMB. I would be very interested to hear from anyone who is successfully:
1) Initiating Shared Reviews from a Macintosh via "Automatically collect comments on my own internal server" and navigating to a folder (with full read/write permissions for all) on a Windows server. We cannot get Acrobat (via the automated SR set-up wizard) to verify the network folder location on the Macs so that a Mac user can initiate a Shared Review. On Windows (using Parallels or logging in to a PC directly), the same users have no problem initiating and accessing Shared Reviews.
2) Accessing Shared Reviews on a network folder (set up on a Windows 2008 server) via a Mac running OSX 10.6.4 and Acrobat 9. All users have read/write access to the folder and can navigate to it via the server. They can save documents to the network folder and open other documents there as well. When they open a Shared Review-enabled PDF for commenting, they get the error message that Acrobat cannot connect to the server. Retry results in the same error message.
We use Shared Reviews extensively and have no problems with PC users accessing the files and Mac users accessing them via Windows (Parallels or on a PC). This is very frustrating so I would really appreciate any ideas, especially if anyone is actually doing Shared Reviews this way.
Thanks.

Unfortunately, this is NOT fixed based on the testing I have done.
1) I am still unable to connect to the network folder on a Windows server from the Mac to initiate a Shared Review In Acrobat version 9.4.6. Same error message as previous Unable to locate server. See screenshot:
2) One of the Mac users (also upgraded to Acrobat 9.4.6) who was invited to participate in a Shared Review (initiated using Parallels/Windows) was initially able to open the file and Publish comments. However, after she did and closed the file, she was unable to reopen the same file, connect to the server and add comments. And no other Mac user could access the file after she added her first comments. We all got the error message "Unable to connect etc" See screenshot.
3) I opened the same file in Parallels/Windows with no problem. However, the Mac user's comments were not there. I could add comments and publish in Windows.
4) When I tried to access the Tracker from my Mac (review was initiated via Parallels), I got the error message File not Found when I tried to access the test review via my Mac (see screenshot).
Could you give me more information about the fix? I would also be happy to talk to you or send more details if that would help.
Our set up has not changed from the original information I sent (there may have been some Mac updates -- we are all on OS 10.6.8 but still Snow Leopard). Server has not changed.

All external users are missing in Shared services.

Hi All,
We are on Hyperion System 11.1.2.. Today all of a sudden in production users are not able to log in. So logged in as admin (native user) to see whats going on. Surprised to see that all the groups are empty and all the users are removed from all groups. So when tried to add back its unable to find the external users.
So some thing is wrong with external users.
Any suggestions on how to fix or any one experienced similar issues?

Got this same error in Shared Services 11.1.1.3 Was due to an Active Directory Domain Controller being decommissioned Here is a fix you might try, It basically refreshes your user database connection
Log into Shared Services
Click on “Administration” on the “Shared Services” toolbar
Click “Configure User Directories
Check the Radio button next to “Active Directory” (or the db your are experiencing the error) and then click “Edit”
The next screen displays the connection info for “Active Directory”(or the db your are experiencing the error), nothing to change here, just click “Finish” and the connection refresh should start
Re-start All Services
Verify that you can now look up an external user without error

How to set "Allow external users who accept sharing invitations and sign in as authenticated users" programmatically?

Sharepoint 2013 online/office 365.
I am creating site collection programmatically using sharepoint Auto hosted app.
Now i want to set "Allow external users who accept sharing invitations and sign in as authenticated users" programmatically after site collection creation.
Is it possible through code? If yes please let me know how to do it?
Najitha Sidhik

For SharePoint 2013 Online, check below links:
http://office.microsoft.com/en-us/office365-sharepoint-online-small-business-help/manage-sharing-with-external-users-HA102849862.aspx
http://office.microsoft.com/en-us/office365-sharepoint-online-enterprise-help/manage-external-sharing-for-your-sharepoint-online-environment-HA102849864.aspx
https://www.nothingbutsharepoint.com/sites/eusp/Pages/SharePoint-Online-2013-Sharing-with-External-Users.aspx
http://blogs.office.com/2013/11/21/sharepoint-online-improves-external-sharing/
Please ensure that you mark a question as Answered once you receive a satisfactory response.

Shared review--cannot connect to server

Since I have upgraded to Leopard, I have not been able to participate in a shared review from Acrobat Professional 8.1.2. I also cannot by using Adobe Reader for Mac. In the finder it shows me as connected to the required folder using smb. My only way to participate is to fire up Parallels, use Microsoft Outlook to find the file, open it in Reader for the PC. While this works, it is inconvenient, and it is frustrating that as expensive as Acrobat Professional is, it does not work as advertised. I have called tech support, but they were not helpful in correcting the problem. I even uninstalled and reinstalled each of the updates to get back to 8.1.2 without correcting the problem. I have also tried with Active Directory binded or not, and that makes no difference either.
Any helpful ideas would be greatly appreciated.
(MacBook Pro, MacOS 10.5.2 3GB RAM)

I have run into an issue where we cannot start a shared review from a Mac running OS 10.4.11 on a Windows server. We found the issue to be Thursby Softwares "Dave" sharing software. We use it to connect to our Windows network. It works with almost everything but the Shared review process in Acrobat. Thursby is aware of the issue and they say it might be fixed in a future upgrade.
I am hoping we will not need "Dave" when we upgrade to OS 10.5.
If you are using a third party software to connect to a Windows network it may be the cause.

Cannot check if user already exists in Shared Service (9.3.1)

Hi,
I wrote some code based on the sample from 9.3.1 CSS documentation for adding users for shared services.
Thing is that I need this script to determine if a user exists or not so it won't go through the creation code again.
So, from the code:
public class UserFunctionsSample extends Sample {
public CSSNativeUserIF createUser() throws CSSException
          CSSNativeUserIF user = null;
          HashMap context = new HashMap();
     user = cssDMAPI.getNativeUserInstance(context, principal);
     user.setLoginName("testuser" );
     user.setDescription("Created for test");
     user.setFirstName("First");
     user.setLastName("Last");
     cssDMAPI.addNativeUser(context, principal, user);
     cssDMAPI.setPassword(context, principal, user.getIdentity(),"testuser" );
     return user;
public static void main (String [] args) throws CSSException{
               /* Create a native user */
               UserFunctionsSample cu = new UserFunctionsSample();
               CSSNativeUserIF user = cu.createUser();
I have Sample.java and ApplicationContract.java set up.
What I tried to do is to use the following code (also taken from the same sample) just before calling createUser()
CSSNativeUserIF user = cu.createUser();
to determine if user exist.
/*lookup the user just created by identity */
CSSNativeUserIF u = cu.lookupUser(user.getIdentity());
cu.dumpUsers(System.out, "Found user", new CSSNativeUserIF[]);
For some hidden reason, I keep getting:
Exception in thread "main"
Error Code: 4
com.hyperion.css.CSSInvalidUserException: User not found with identity: native://DN=cn=32687d765b75fb16:13778f33:12684aee8f5:-8000,ou=People,dc=css,dc=hyperion,dc=com?USER     Error Code: 4
     at com.hyperion.css.spi.impl.nv.NativeProviderDirMgmt.getNativeUserByIdentity(Unknown Source)
     at UserFunctionsSample.lookupUser(UserFunctionsSample.java:101)
     at UserFunctionsSample.main(UserFunctionsSample.java:123)
User was created successfully at the previous run. Why can't I find it now? What am I missing here?
Thanks, Assaf

Hmm, tried that and now have more build errors in the finally section.
init:
deps-jar:
Compiling 1 source file to C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\build\classes
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:57: cannot resolve symbol
symbol : variable rst
location: class foo.FormBean
          if (rst != null) rst.close();
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:57: cannot resolve symbol
symbol : variable rst
location: class foo.FormBean
          if (rst != null) rst.close();
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:58: cannot resolve symbol
symbol : variable stat
location: class foo.FormBean
          if (stat != null) stat.close();
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:58: cannot resolve symbol
symbol : variable stat
location: class foo.FormBean
          if (stat != null) stat.close();
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:59: cannot resolve symbol
symbol : variable conn
location: class foo.FormBean
          if (conn != null) conn.close();
C:\resin-2.1.11\doc\examples\basic\WEB-INF\classes\JavaLibrary1\test\FormBean.java:59: cannot resolve symbol
symbol : variable conn
location: class foo.FormBean
          if (con != null) conn.close();
6 errors
BUILD FAILED (total time: 1 second)Just for a quick test, I deleted the sql exception and finally code and replaced it with a regular exception just to see what happened and got no build errors, however when I run the form I am getting an sql exception from the prepared statement, parameter out of range (1 > 0). I tried reading into prepared statements, and although I now understand their basics, I still have no idea why I'm getting this error?

"send for shared review" cannot connect to server

I'm trying use the "Send for Shared Review" feature in Acrobat 9. I want to send a pdf document to acrobat.com and share with others for review and comment. I first used this feature about 2 months ago and it worked without a hitch.
Every time I try it by clicking in the menu "Send for Shared Review", I'm asked for my user name and password to connect to Acrobat.com. I type it in (I know it's correct because I can go to acrobat.com using my browser and the password works), the Acrobat.com dialog box comes up telling me it "can't connect to server." It has my correct log in information. If I use my browser to go to acrobat.com, I can log in fine, but then of course I can't get the mark-up feature for my shared pdf files. Any ideas what I can do to troubleshoot? I'm at a loss.
I'm using Acrobat 9 and Mac OS 10.5.8

I'm having the same problem. I've
been using this for over a year without an issue, today I am getting the same message, can't log into the server. It works on my pc but not my mac. Any answers

Using the shared review function with a Captivate including Edge animations

Hello,
We are working on a Captivate (Captivate 8) project that includes several modules of which many of the slides have animations created using Edge. We would like to utilize the shared review but when I publish the course and view the course in the Captivate Reviewer, I can't see the animations. Does it have anything to do with the animations being published as HTML5 animations (.oam)? Any thoughts?
Thank you!

Thank you for confirming that. Do you know if Adobe offers another way to conduct a collaborative review with html5 projects?

Is it possible to list information , that i have shared(i.e documents, sites etc) with external user.

Hi,
Is it possible to list information , that i have shared(i.e documents, sites etc) with external user.

Hi
We have two version of SharePoint, one the online version and the other on-premise installation
In online version, we can invite external users(liveID and google users) to have access to site and documents. This feature is provided by ADFS server already configured OOB in online version
Onpremise version does not have by default the feature to share with external users or customers. we have to extend the site and provide different identity providers.The identity provider can be Active directory,SQL server,Claims,ADFS server which
will support liveID
http://technet.microsoft.com/en-us/library/cc261698(v=office.14).aspx
Thanks
Whenever you see a reply and if you think is helpful,Vote As Helpful! And whenever you see a reply being an answer to the question of the thread, click Mark As Answer

Page cannot display error for external user(via aproxy server)

When i click the self service web application via proxy server.
Following error thorugh
Error : Cannot Display Page
You cannot complete this task because one of the following events caused a loss of page
data:
Your login session has expired.
A system failure has occurred.
To proceed, please select the Home link at the top of the application page to return to the
main menu. Then, access this page again using the application's navigation controls (menu,
links, and so on) instead of using the browser's navigation controls like Back and Forward.
Intenally the self service web application is working , Only External(via proxy server(DMZ))
user only not accesible.
External user only got the error.
Thanks
M.Soundrapandian

Hi,
Please do the same practice after enabling debug, it should collect more information about the error.
Note: 249669.1 - How To Collect Apache and Jserv Debugging Details For Applications 11i
https://metalink2.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=249669.1
Regards,
Hussein

Cannot include external users in shared review.

Similar Messages

Maybe you are looking for