Cannot install 32-bit Photoshop on 64-bit PC
Hello,
I am trying to install Photoshop CS6 on my Windows 8 64-bit PC. While in the loader option I chose both 64 and 32 bit installations, I only get 64-bit to install and work properly, and the Program Files (x86) protoshop cs6 folder stays empty.
I tried to reinstall 32-bit alone, uninstall and full reinstall, I also checked for security permissions in Program files (x86)/Adobe and in Common files which seem OK, Administrators, Creator Owner and System have the desired Full control permissions and finally I apllied the latest adobe_creative_suite_cleaner_tool fix on all products and tried reinstall, to no avail.
The error I always get upon finishing installation is the below:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 14 error(s), 0 warning(s)
----------- Payload: {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{83463106-DD1C-4FE5-A61C-DF6715472AD4}\_90_f004805aa933f 587236382b1bac3bac1" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\ExtensionManager.helpcfg" Error 5 Access is denied.(Seq 117)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 117)
ERROR: DF037: Unable to delete directory "C:\Users\Nontas\AppData\Roaming\Adobe\Extension Manager CS6". Error 2 The system cannot find the file specified.(Seq 111)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 111)
----------- Payload: {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{97BA0109-F6BE-4F50-8904-C19442D7216E}\_562_0f15cf6a5b7d 4aa6112a20c89d890dce" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Bridge.helpcfg" Error 5 Access is denied.(Seq 636)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 636)
ERROR: DR011: Deleting Registry Key - failure. E(Seq 69)
ERROR: DR011: Deleting Registry Key - failure. E(Seq 66)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{9124DF4E-617D-486B-A970-8FA632244F24}\_1049_458050da8e9 eee543677dd5dd6824249" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\el_GR\Photoshop.helpcfg" Error 5 Access is denied.(Seq 2286)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2286)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
Here is a fact sheet on error 6. Perhaps this will help. http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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