Cannot install Acrobat X from disc, incorrectly states computer doesn't meet system reqmnts.

trying to install Acrobat X Standard from disc. Computer gives me message that I have not met the system requirements. But I have, so what do I do?

First check form the below link that you actually meet the system requirements.
http://www.adobe.com/products/acrobatpro/tech-specs.html
If you do, then copy the contents of the disc to a folder on the desktop and try running the installer and check if it works.

Similar Messages

Cannot install Acrobat 9 from disc

Hello,
I currently have a Mac Pro with the CS5 Design suite installed. I just purchased a Macbook Pro and I'm installing all the software, however, when I go to install Adobe Acrobat 9 from its CD - it just opens the application rather than install it. Any idea as to what happened to the installer? I thought we were able to install the application on two computers. I appreciate any/all help. Thank you.

Adobe software has an activation scheme you can only activate so many installs and if you try to install on more than one lap top and one Desktop without deactivating one it won't install. I had to contact adobe, last year when the hard drive in my Laptop went belly up. And beg to allow activation. They were quite nice to do so after I explained the situation.

Cannot install Acrobat Pro from Cs4Web Premium. Mac osx lion

I have had a problem for a while that although the updater keeps announcing an update and allows its download it will not update saying that Acrobat Pro needs re installing.
I have tried to reinstall several times but each time the install hangs on "Preparing to install".
Today I bit the bullet and uninstalled Acrobat Pro to try and resolve the problem and I still, after numerous attempts, get the installation hanging up at "Preparing to install".
I have repaired disk permissions and no change.
The disk image I am using, fully paid CS4 Web Premium, was downloaded today.
I need Acrobat Pro to function on a daily basis and any help would be hugely appreciated.
Thank you for your time
Will

I am having the same problem as Willwinch, and it is increasingly upsetting me. My Acrobat Pro 9 was running perfectly fine until a HD failure. I installed and restored my files from a time machine backup and right away received a "Suite Product Activation Needed" error message. After chatting with Adobe customer support, I was advised to ininstall and reinstall Acrobat Pro. Fine, did that only to get an error that said "Licensing for this product has stopped working.". More customer support chatting indicated that the activation process for Acrobat Pro 9 is not supported with Lion. That is worth repeating, the ACTIVATION process is not supported. They said nothing about the actual software as much as I tried to get the "support" to clarify.
To make things more frustrating, my only option to get Acrobat Pro would be to upgrade to version X... Which I do not care to do. I paid $2600 for the Master Collection 16 months ago and I was hoping I could have functioning software a little longer than that. To make things EVEN MORE frustrating, because I bought the suite, I can only upgrade to the CS6 suite. Not only do I not care for Acrobat Pro X, I don't care for the entire suite at the moment. I am comfortable with CS5.
There has got to be some license file I can access and copy over or some other method of activation that will allow me to use my legitimte paid-for software that obviously works. I teach at a university and for years I have been a strong advocate of not pirating software to my students for a bunch of reasons. One of those reasons was "You will be glad you did when you need support". It is sad that is not true. I am not about to start pirating Adobe software, but I sure am going to be less likely to advocate against it from now on.
EDIT: This gets awesomer. I finally called a sales rep and he said I could upgrade to just Acrobat Pro X rather than having to upgrade the entire suite... which is sort of a consolation prize since I was hoping to get Acrobat Pro 9 working as it was. However, there was a little emailing and account snafu which resulted in Adobe charging my card twice AND me getting locked out of my Adobe account. Now I get to wait 5 to seven days for $199 of the $398 I was charged today to be refunded. It is amazing how easy money flows into Adobe and how difficult "service" and "product" are to get out. The sales rep was at least friendly and not condesending as the tech help was earlier.
Message was edited by: plazmyd22

I cannot install Acrobat Pro from CS4 Design Premium disks.

Acrobat Pro Installer will not run from my disk. Original purchase CS 4. Updated in past to CS7. Running Mac Mavericks OS on new mini. I have docs serial #s etc. Tried unsuccessfully to install AcrobatUpd11009 will not run installer on that or the original disk.
Is there a support number I can call at Adobe to get help? or are user forums their answer to customer support?
Thanks in advance for any help.

Acrobat Pro Installer will not run from my disk. Original purchase CS 4. Updated in past to CS7. Running Mac Mavericks OS on new mini. I have docs serial #s etc. Tried unsuccessfully to install AcrobatUpd11009 will not run installer on that or the original disk.
Is there a support number I can call at Adobe to get help? or are user forums their answer to customer support?
Thanks in advance for any help.

Cannot install Acrobat X from CS5.5

I have tried numerous times to setup Acrobat CS5.5 that was supplied electronically, using the Akamai downloader and then extracting and running the setup. I have also tried to go in and just setup X from the files received and keep getting the attached message...can anyone help?
Josh

Hi Josh,
Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Further instead of using the CS5.5 package to install you can try downloading Acrobat X only from : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
and install. you can later activate it using the CS5.5 Suite serial number.
Note : Make sure you follow the important steps mentioned on the page before initiating the download.

I have a white Macbook 2009 on OSX Lion. It came with the OSX Snow Leopard CD, I erased the HDD and am trying to install the OSX from disc but am getting "cannot install OSX from disc" message. What can I do?

I have a white Macbook 2009 on OSX Lion. It came with the OSX Snow Leopard CD, I erased the HDD and am trying to install the OSX from disc but am getting "cannot install OSX from disc" message. What can I do?
I got the macbook from a friend a few years ago and it already had OSX Lion installed. Whenever it boots from the Snow Leopard disc it says it cannot install from disc. Is there anythingI can do or should I take it to an Apple store to get them to boot OSX Lion for me?

Insert your Snow Leopard disc and restart, press and hold the C key as soon as you hearthe startup chime, hold C until you see the Apple Logo. When your computer starts up you'll be at the first install screen, choose your language and click the arrow to go to the next screen. This screen has a menu bar, from the Utilities menu select Disk Utility, select your hard drive, this is the one with the manufacturers name or numbers, click the partition tab and then delete any existing partitions by selecting them and clicking the minus. In the drop down box select one partition and click apply. Name your hard drive and click erase. When it's done quit DU and go back to the installer, install Snow Leopard. When the installer is done and the computer is back up and running run Software Update to get to 10.6.8

I'm using a late 2006 2.33GHz imac.I clean installed 10.6 from disc then updated to 10.7 from download.Now every time my computer goes into sleep it won't wake up.Anyone know how to cure this problem please??

I'm using a late 2006 2.33GHz imac.
I clean installed 10.6 from disc then updated to 10.7 from download.
Now every time my computer goes into sleep it won't wake up.
The only way it will restart is to pull the mains lead out of the imac, put it back and try until it will start.
This only happened after reinstalling. Only Apple OS was on the imac and so it must be an issue with the software I believe.....
Anyone know how to cure this problem please?
Thanks
paul

This isn't a fix, more a workaround I used when I had wake from sleep problems that lasted from some point in 10.6.x, through 10.7 and into 10.8 (got fixed for me in 10.8.2). It seems to be connected with Bluetooth failing to wake up properly:
System Preferences>Energy Saver and set 'computer sleep' to 'never'.

I RECENTLY HAD THE HARD DRIVE REPLACED ON MY MACBOOK PRO 8.1 UNDER WARRENTY NOW I FIND I CANNOT INSTALL I LIFE FROM MY ORIGINAL DVDS

I RECENTLY HAD THE HARD DRIVE REPLACED ON MY MACBOOK PRO 8.1 UNDER WARRENTY NOW I FIND I CANNOT INSTALL I LIFE FROM MY ORIGINAL DVD my original os was 10.6.7 now running 10.6.8

Download & install this:
http://support.apple.com/kb/DL1512

Shared Technologies errors when re-installing Elements 10 from disc

What do I have to do to correct Shared Technologies errors when attempting to re-install Elements 10 from disc?

Hi LouEDG,
Please try renaming OOBE from this Location:
Windows:
C:\Program Files (x86)\Common Files\Adobe
Mac:
Library/Application Support/Adobe
Once done please try installing Elements 10 and it should work.
Regards,
Abhijit

I cannot install Acrobat through Creative Cloud

Hi,
I cannot install Acrobat through Creative Cloud on OSX 10.9.5. The error output is below.
I've tried:
Uninstall everything using the uninstallers
Restart
Run the CC Cleaner tool
Restart
Run sudo find . /Users/*/Library -name Adobe
Delete anything found
Runsudo find . /Library -name Adobe
Delete anything found
Restart
Reinstall
Errors as below
Can you suggest anything to allow me to install this, please?
I'm also seeing the error "The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed…", then a link to https://creative.adobe.com/addons/patches/13042?feature_set=ikyosatrqd#.VOtgbrOsU80
Thank you.
Carolyn
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Acrobat Professional 11.0.0.0 {D7E3240C-5D8B-4DCE-A5BA-D020514C232F} -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Acrobat XI Pro Installer.pkg failed with exit code: 1

Moving this discussion to the Acrobat Installation & Update Issues forum.

Running 10.4.11 and trying to restore OS9 as well as iLife etc. I tried to install iLifer from the original disc and the computer doesn't open the install program with the .mpkg file extension. Can you help?

Running 10.4.11 and trying to restore OS9 as well as iLife etc. I tried to install iLifer from the original disc and the computer doesn't open the install program with the .mpkg file extension. Can you help?

Hi Barbara,
Try Pacifist...
http://www.charlessoft.com/
then extract/install what you need from your Install Disc.

I cannot install Acrobat 10 along with CS 6 - Install MSI payload failed with error: 1635

I tried to install CS6 (CS4 already on the computer) but installing Acrobat 10 failed with the message "Install MSI payload failed with error: 1635". When I tried to install Acrobat separately from the payload folder, the installer offered to uninstall Acrobat 9 first but refused to accept the serial number for the CS 6 suite. Should I uninstall Acrobat 9 first separately? And if so, where do I get a correct serial number for the Acrobat 10???

is cs6 installed?
if not, run the cleaner: http://www.adobe.com/support/contact/cscleanertool.html
and then try installing cs6.

Cannot install any application from new Winows market.

Cannot install any application from new Winows market. I click "Install" and... that's all... nothing more...
P.S. I am on domain network.

Hi and welcome to Apple Discussions.
Don't worry, no special etiquette, we're all friends here
What was the software that you installed that claims to "enhance the speed of your system"? The logical thing to do would be to uninstall the application and hope that it hasn't caused wider ranging problems. The SW, if only halfway reputable, should have come with uninstall instructions. Follow the instructions, reboot and see if your download problem is fixed.
WRT to the slowing down that prompted your (misguided) installation of this SW there are many things that may be the culprit but the most common and easiest to fix is the remaining space on your HD. What size is your HD and how much free space is there? This info can be obtained by selecting your HD and keying Command (Apple) + I (the letter 'eye').
Post back with the SW concerned and the remaining space and we can take it from there.
Good luck,
Adrian

After upgraded my iPad 2 to new iOS7, I cannot install any apps from Apple App Store.

After upgraded my iPad (version-2) to new iOS7, I cannot install any apps from Apple App Store. Usually there is a button "Free" (or whatever the price is), then changed to "Install" after clicked on it. But that button is not available anymore.

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

Can't install CS5.5 from disc

Why can't I install CS5.5 from disc when I have the serial number?

Hi virginiaw62275807
Please download CS5 Trails from below link : http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
Follow the instructions to Start your Download ...
Use your Serial Key to Activate them ....

Cannot install Acrobat X from disc, incorrectly states computer doesn't meet system reqmnts.

Similar Messages

Maybe you are looking for