Cannot install Acrobat X Pro. AAM says "installed" - but no sign of the "Launch app" option.

The Adobe Application Manager states Acrobat X Pro is installed but there is no "Launch App" option.
I have succesfully installed Ai, Ps and Id, but Acrobat X Pro is giving me a headache!
The app installed with a warning and 2 errors. (I did not save the text about this event - and I cannot repeat the operation that led me there,)
I can recall some detail from the text:
• The installer could not remove data from an (old?) file from my Acrobat 9 installation.
• There was a reference to the installer "lacking permission(s)" for some operation.
• Also, some reference to my computer not supporting several "requirements".
I have since uninstalled my Acrobat 9 installation, but cannot uninstall Acrobat X Pro. (It is not listed under "Programs & Features".)
I also cannot re-install Acrobat X Pro - the AAM won't let me.
Any ideas? Can I download a trial-copy, then try to install that? Would it be recognized by the AAM?
joeb_mtl

Thank you, Baljeet - that worked well - However, the now installed Acrobat X Pro version 10,1.1.33 apparently needs a update/patch to upgrade Acrobat to vs. 10.1.3, and after much effort and many forum-suggested fixes, I cannot complete the update. (It "rolls-back" and reports an Error 1310. Error writing to file: C:\Config.Msi\2c4f05.rbf. Verify.......access to that directory.")
I have also received the same ("1310") error, but referencing a lack of sufficient "permission to modify....a certain file". (I can't now recall which file.)
To further complicate matters, my Secunia P.S. Inspector app also reported the need for an update - which did not complete either. It is now perpetually "Waiting for update to complete".
I hope you can solve this problem too! Thanks.
joeb_mtl
Message was edited by: joeb_mtl
I failed to tell you my OS is WIN 7 SP1 HomePremium, 64-bit, 3.0GHz Processor, 8GB RAM, 274 GB available hard-disk space, 1920 × 1080 Screen resolution, Pioneer DVD-Rom drive, IE 8, Dual GeForce 8800GTX video cards.

Similar Messages

I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?

How do I get Acrobat XI pro on a Mac to work fully, and not just act like Acrobat Reader. i just paid and downloaded it, entered new serial number when requested, but when I open a .pdf I have no pro features showing (such as editing tools, convert to powerpoint, etc). I use XI pro on a windows PC and have no problem there.

Perfect answer. And I feel a bit dumb (should have worked it out, but still finding my way round the Mac). Many thansk for the help.
From: Test Screen Name <[email protected]>
To: John Spencer <[email protected]>
Sent: Saturday, 1 November 2014, 20:20
Subject: I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
I installed Acrobat XI pro on a Mac but it only shows the features of acrobat reader - how do I activate the pro features?
created by Test Screen Name in Acrobat Installation & Update Issues - View the full discussionYou probably still have Adobe Reader on the system. Be sure to run Acrobat instead. Use Launch Pad. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6889718#6889718 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Installing Acrobat x pro failed - ending install with messages

Hi,
after installing CS 6 design and web premium, I got the message below:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF023, DW063 ... WARNING: DF012, DW024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 3 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
----------- Payload: {311CDC89-AC18-4344-9EC9-0225328C73D3} Required Common Fonts Installation 2.0.0.0 -----------
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp350824128" Error 5 Zugriff verweigert(Seq 50)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 50)
----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at M:\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
----------- Payload: {F5270CC6-7A99-11E1-9452-B9C0D4DF26CD} Adobe Fireworks CS6_AdobeFireworks12de_DELanguagePack 12.0.0.0 -----------
WARNING: DF012: File/Folder does not exist at M:\Adobe CS6\payloads\AdobeFireworks12de_DELanguagePack\OEM(Seq 77)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1635 - Das Patchpaket konnte nicht geöffnet werden. Stellen Sie sicher, dass das Patchpaket vorhanden ist und dass Sie darauf zugreifen können, oder wenden Sie sich an den Hersteller, um sicherzustellen, dass es sich um ein gültiges Patchpaket für den Windows-Installationsdienst handelt.
MSI Error message:
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

I have a similar problem (ERROR: Install MSI payload failed with error: 1635)
and cannot install Acrobat 10 separately because even though the installer offers to uninstall the Acrobat 9 version it refuses to accept the CS6 serial number ...
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Install MSI payload failed with error: 1635 - Das Patchpaket konnte nicht geöffnet werden. Stellen Sie sicher, dass das Patchpaket vorhanden ist und dass Sie darauf zugreifen können, oder wenden Sie sich an den Hersteller, um sicherzustellen, dass es sich um ein gültiges Patchpaket für den Windows-Installationsdienst handelt.
MSI Error message:
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

CS6 - cannot install Acrobat X Pro

Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
ERROR: DW050: - Acrobat Professional: Install failed
Any idea?

Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
I use many methods listed in Adobe Help Community and had installation for over 5 times still cannot work it out.
I then call to Adobe Technical Support Hotline: 852- 3071 4922 in Hong Kong, Mr David Leung at technical support talked to me three times in a week, and we communciate by email too.
Over the phone, David Leung instructed to install Acrobat X Pro from my notebook pc 's safe mode by type in "misconfig" at run, but still could not install Acrobat X Pro from CS6 Master collection.
Here are the whole case, and method to solve it, anyone face similar installation problem that could not install Acrobat X Pro from Adobe CS6 Master Collection under Window 8, could try this method that I use, and i could install Acrobat X Pro in success by myself finally over 10 days.
Computer for install the software:
- a NEW Lenovo Notebook computer, Model T430s, Window 8 (Traditional Chinese Version), Microsoft Office 2013,
NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
- use Adobe Creative Cloud Cleaner Tool
- set Regional Language Setting to UK English in computer
- reinstall CS6 master collection, and Acrobat X Pro for few times
- used another new set up administrator account to log in computer to install the software
Notes:
- First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
Aug 23. 2013, I click on the given link from Adobe techncial support David Leung by email:
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
I read the solutions info at the link ant then take the following action:
Action DONE:
Go to D:\Adobe CS6\payloads\Microsoft_VC80_CRT_x86
-         Then see its Install Shield Wizard, and CLICK “Repair” Icon, then enter
-         Then install the Acrobat X Pro of the CS6 Master collection
-         Then show this error after installation is not done successfully
-         * Note: now has only Three Error messages
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
ERROR: Install MSI payload failed with error: 1603 - 安裝時發生嚴重錯誤。
MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
I see one of the error message is Error 1335 , which has shown in some of the past trial installation of Acrobat X Pro from Cs6 master collection. I then go to search error 1335 on Adobe help community online and see this link info:
http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now. It means to install Acrobat X Pro from DESKTOP is the solution.
** FOR ADOBE:
Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
ZenZenSun
Hong Kong

Installing Acrobat XI Pro Subscription on non C: drive

Trying to install Acrobat XI Pro on D: drive, but no option to redirect the install when downloading. Anyone find an option.

Jeff,
Thanks ... but I was just using the download function after purchasing the subscription. Once running the .exe file it would begin the install directing it to the C: drive. After some thought I tried a different approach which worked ... I downloaded the trial version of Acrobat XI Pro and found that it allows you to direct the install to a specific drive and folder. After going through this process I just activitated the subscription. A round about way to solve the problem, but it worked.

Install Acrobat X pro. I own Creative Suite 6, I install all (I have problem to installAcrobat X pro

I own Creative Suite 6, I install all, but I have problem to install Acrobat X pro.

Hello ,
To install Acrobat X Pro from CS6 suite, please follow these steps,
1. If you have installation Disk, browse the files from the disk an navigate to "payloads\AcrobatProfessional10.0-EFG"
( if you have downloaded CS6 suite, please navigate to "payloads\AcrobatProfessional10.0-EFG" from the extracted files. )
2. Run AcroPro installer and install Acrobat as a trial.
3. Once you install Acrobat, before launching it, follow the steps from the below document link.
http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days. html
Regards,
Yuvraj.

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

I have purchased and installed acrobat XI pro. When I run it a window pops up saying the the serial number I have provided is valid but a qualifying product cannot be found on the computer

YOu have purchased or been sold an upgrade from Acrobat 9 or 10. You simply need to prove you own that old version using its serial number. be sure to keep both serials forever.

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going

I have just purchased a subscription of Acrobat XI Pro, which I installed in my computer a long time ago, when I first tried it. Alas, I cannot open the application, which keeps asking me for a serial number I have not yet received. What the hell is going on?

[discussion moved to Acrobat Installation & Update Issues forum.]

After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue

After installing Acrobat X pro as a trial, I cannot use the software and Im required to enter the serial number to continue
Under Continue to use as a trial it shows 0 days remaining.

Trial mode expires prematurely
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html

HELP! when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET.?"

HELP! when installing Acrobat X Pro, the checkbox says "OS REQUIREMENTS NOT MET. CURRENT OS: WINDOWS VISTA SP0 64 BIT." SERVICE PACK 2 RECOMMENDED."
Then after install, it says fatal error 1603 --and im still stuck with adobe acrobat 9.

mylenium,
sorry.
the issue is i run windows 7, but acrobat x thinks im on windows vista for some reason.
the install goes all the way thru --and then gives the fatal error 1603.
indd, illustrator and photoishop are on without issue....
maybe there is a patch i need to try?
thanks,
chris
(graphic designer 15 years)

I cannot start installing Acrobat X Pro after I click the Install button.

I cannot start installing Acrobat X Pro after I click the Install button. Please advice.

Which operating system are you using? Do you receive any error messages? Is this the trial of Adobe Acrobat X Professional or have you purchased the software?

Cannot Install Acrobat 9 Pro Extended - More Functional Product Available

I am trying to install Acrobat 9 Pro Extended on my new PC. I get an error that a more functional product is avilable on my PC and the install closes. I installed Framemaker 10 before attempting Acrobat 9 Pro Extended. I notice a folder in my files that is Acrobat 10 (but there is no icon or program option in the menus). Is this the problem? Do I need to uninstall Framemaker, then install Acrobat 9, and then reinstall Framemaker? Any help is appreciated.

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Cannot install acrobat 9 pro updates on osx lion

Hi,
I have not browsed through the forums here, so please forgive me if this question had been asked before. Are there known issues between Acrobat 9 Pro and OSX Lion? We have a user who has OSX 10.7.5 and Acrobat 9 Pro. He is not able to update Acrobat as there is no option to do so when he clicks on Help. He tried manually downloading and installing updates but when he is asked to select the copy of Adobe product to update, he only has the option to cancel.
I installed Acrobat 9 Pro on a Macbook running Mountain Lion and did not encounter any problem installing updates.
Is this a known issue?
Thanks,
M

Hi, yes, understood that they are different things. However, if I'm to
rely on the link provided on the first reply then does it follow that 9
Pro is also not supported on Mountain Lion? I have a MACbook here on OSX
Mountain Lion, and as I've also mentioned on my first post, I was able to
install 9 Pro and update it as well.
It really is just odd that Lion is singled out here. I also checked this
and there is no mention of problems with updating 9 Pro:
http://helpx.adobe.com/x-productkb/global/known-issues-mac-os-10.html
Sorry, but just trying to really find a workaround for this issue right
now. We though of using X Pro instead but, again, if I rely on the system
requirements on this link -
http://www.adobe.com/sea/products/acrobatpro/tech-specs.html - the OSX
version our user has is still not supported.
Mac OS
Intel processor
Mac OS X v10.5.8 or v10.6.4
512MB of RAM (1GB recommended)
1.2GB of available hard-disk space
1024x768 screen resolution
DVD-ROM drive
Safari 4 for Mac OS X v10.5.8; Safari 4 or 5.0.x for Mac OS X v10.6.4
Thanks.

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

Acrobat X Pro does not install - CS 6 Upgrade (D.St. 5.0 - MasterColl. 6)

Platform: Mac Snow Leopard 10.6.8, purchased DVD
Error messages I get:
Acrobat X Pro does not install - Mac Snow Leopard 10.6.8 - CS 6 Upgrade (Design Standard 5.0 -> Master Collection 6)
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW006, DW050 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 0 warning(s)
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
----------- Payload: {E1C48031-9366-427F-AC04-535CEDAAD995} Acrobat X Pro 10.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
ERROR: DW050: - Acrobat X Pro : Install failed
Have deinstalled Acrobat 9.0 before. Tried installing from 2 different admin accounts.
There is no trial version of the Mac Acrobat X Pro - therefore I cannot check whether it is aproblem with the DVD.
Thanks for help.

Tried a few things regarding the Mac, in vain so far - the /var/log/install.log from my latest attempt:
May 11 20:08:57 **user** runner[573]: Administrator authorization granted.
May 11 20:08:58 **user** installer[570]: Will use PK session
May 11 20:08:58 **user** installer[570]: Starting installation:
May 11 20:08:58 **user** installer[570]: Configuring volume "Macintosh HD"
May 11 20:08:58 **user** installer[570]: Preparing disk for local booted install.
May 11 20:08:58 **user** installer[570]: Free space on "Macintosh HD": 211,2 GB (211203407872 bytes).
May 11 20:08:58 **user** installer[570]: Create temporary directory "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-//Install.570sPMKwC"
May 11 20:08:58 **user** installer[570]: IFPKInstallElement (8 packages)
May 11 20:08:58 **user** installer[570]: PackageKit: ----- Begin install -----
May 11 20:08:58 **user** installer[570]: PackageKit: request=PKInstallRequest <8 packages, destination=/>
May 11 20:08:58 **user** installer[570]: PackageKit: packages=(\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#acrobatpreinstall.pkg >",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#AdobeApplicationManag er.pkg>",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#application.pkg>",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#browserPlugin.pkg>",\ n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#support.pkg>",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#automator.pkg>",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#pdfservices.pkg>",\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#preferences.pkg>"\n)
May 11 20:08:59 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/tmp, uid=0)
May 11 20:09:09 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#AdobeApplicationManage r.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
May 11 20:10:47 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#application.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications/Adobe Acrobat X Pro, uid=0)
May 11 20:11:05 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#browserPlugin.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Internet Plug-Ins, uid=0)
May 11 20:11:13 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#support.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Application Support, uid=0)
May 11 20:11:13 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#automator.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Automator, uid=0)
May 11 20:11:14 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#pdfservices.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/PDF Services, uid=0)
May 11 20:11:15 **user** installer[570]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg#preferences.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Library/Preferences, uid=0)
May 11 20:11:15 **user** installer[570]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.hw5yWx/Scripts/com.adobe.acrobat.10.viewer.preinstall.pkg.E FG.dEfTvA
May 11 20:11:17 **user** installer[570]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.hw5yWx/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.hZWYJl
May 11 20:11:17 **user** installer[570]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root (3 items) to /
May 11 20:11:17 **user** installer[570]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.hw5yWx/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.hZWYJl
May 11 20:11:17 **user** installer[570]: ./postinstall: AAMInstaller: POST AAM INSTALL....................
May 11 20:11:17 **user** installer[570]: ./postinstall: AAMInstaller: END OF POST AAM INSTALL....................
May 11 20:11:17 **user** installer[570]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.hw5yWx/Scripts/com.adobe.acrobat.10.viewer.app.pkg.EFG.L4Dl gW
May 11 20:11:17 **user** installer[570]: ./postinstall: chmod: /tmp/com.adobe.acrobat.10: No such file or directory
May 11 20:11:17 **user** installer[570]: ./postinstall: /tmp/PKInstallSandbox.hw5yWx/Scripts/com.adobe.acrobat.10.viewer.app.pkg.EFG.L4DlgW/posti nstall: line 110: chown: command not found
May 11 20:11:17 **user** installer[570]: ./postinstall: sudo: unable to cache uid, already exists
May 11 20:11:17 **user** installer[570]: PackageKit: Install Failed: PKG: post-install scripts for "com.adobe.acrobat.10.viewer.app.pkg.EFG"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x10ad4d240 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat X Pro Installer.pkg“ ist ein Fehler aufgetreten." {\n    NSFilePath = "./postinstall";\n    NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAdobe Acrobat X Pro Installer.pkg\U201c ist ein Fehler aufgetreten.";\n    NSURL = "#application.pkg -- file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatProfessional10.0-EFG/Adobe%20Acrobat%20X%20Pro%20Installer.pkg";\n    PKInstallPackageIdentifier = "com.adobe.acrobat.10.viewer.app.pkg.EFG";\n}
May 11 20:11:17 **user** installer[570]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 UserInfo=0x10ad4d240 "Beim Ausführen der Skripts aus dem Paket „Adobe Acrobat X Pro Installer.pkg“ ist ein Fehler aufgetreten."
May 11 20:11:18 **user** installer[570]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.
May 11 20:11:29 **user** installer[646]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
May 11 20:11:29 **user** installer[646]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatXProfessional10.0-mul/AcrobatUpd1011.pkg#payload.pkg
May 11 20:11:29 **user** runner[647]: Administrator authorization granted.
May 11 20:11:29 **user** installer[646]: Will use PK session
May 11 20:11:29 **user** installer[646]: Starting installation:
May 11 20:11:29 **user** installer[646]: Configuring volume "Macintosh HD"
May 11 20:11:29 **user** installer[646]: Preparing disk for local booted install.
May 11 20:11:29 **user** installer[646]: Free space on "Macintosh HD": 209,98 GB (209983000576 bytes).
May 11 20:11:29 **user** installer[646]: Create temporary directory "/var/folders/zz/zzzivhrRnAmviuee+++++++++++/-Tmp-//Install.6460xNaAY"
May 11 20:11:29 **user** installer[646]: IFPKInstallElement (1 packages)
May 11 20:11:29 **user** installer[646]: PackageKit: ----- Begin install -----
May 11 20:11:29 **user** installer[646]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
May 11 20:11:29 **user** installer[646]: PackageKit: packages=(\n    "PKLeopardPackage <file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/A crobatXProfessional10.0-mul/AcrobatUpd1011.pkg#payload.pkg>"\n)
May 11 20:11:55 **user** installer[646]: PackageKit: Extracting file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatXProfessional10.0-mul/AcrobatUpd1011.pkg#payload.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/tmp/com.adobe.acrobat.viewer.updater, uid=0)
May 11 20:11:57 **user** installer[646]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Dh4tlS/Scripts/com.adobe.acrobat.a10.AcrobatUpd1011.Aqwqd3
May 11 20:11:58 **user** installer[646]: ./preinstall: ERROR: Encountered error in reading PatchRequisite.plist.
May 11 20:11:58 **user** installer[646]: ./preinstall: 2012-05-11 20:11:58.421 defaults[661:907]
May 11 20:11:58 **user** installer[646]: ./preinstall: The domain/default pair of (/private/tmp/PKInstallSandbox.Dh4tlS/Scripts/com.adobe.acrobat.a10.AcrobatUpd1011.Aqwqd3 /Tools/PatchRequisite, SpaceBytes) does not exist
May 11 20:11:58 **user** installer[646]: ./preinstall: ERROR: Preinstall exited with error code 116.
May 11 20:11:58 **user** installer[646]: PackageKit: Install Failed: PKG: pre-install scripts for "com.adobe.acrobat.a10.AcrobatUpd1011"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x10824f1a0 "Beim Ausführen der Skripts aus dem Paket „AcrobatUpd1011.pkg“ ist ein Fehler aufgetreten." {\n    NSFilePath = "./preinstall";\n    NSLocalizedDescription = "Beim Ausf\U00fchren der Skripts aus dem Paket \U201eAcrobatUpd1011.pkg\U201c ist ein Fehler aufgetreten.";\n    NSURL = "#payload.pkg -- file://localhost/Volumes/CS6%20MstrColl%201/Adobe%20CS6%20Master%20Collection/payloads/Ac robatXProfessional10.0-mul/AcrobatUpd1011.pkg";\n    PKInstallPackageIdentifier = "com.adobe.acrobat.a10.AcrobatUpd1011";\n}
May 11 20:11:58 **user** installer[646]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 UserInfo=0x10824f1a0 "Beim Ausführen der Skripts aus dem Paket „AcrobatUpd1011.pkg“ ist ein Fehler aufgetreten."
May 11 20:11:58 **user** installer[646]: Install failed: Die Installation ist aufgrund eines Fehlers fehlgeschlagen. Wenden Sie sich an den Hersteller der Software.

Cannot install Acrobat X Pro. AAM says "installed" - but no sign of the "Launch app" option.

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