Cannot install Adobe Air on new MacBook Pro - Help!

I have a brand new MacBook Pro and I am trying to install a program from Real Networks called Rinse (cleans up your iTunes).  When installing Rinse, I get a message that says the program requires Adobe Air and that I will need to download and install it.  I have downloaded the Adobe Air install program from the Adobe site, however when I go to install it, it either does nothing at all---or it gives me an error message that I need Adobe Air in order to install Adobe Air (makes no sense).  Specifically, I get the message below:
This application requires a version of Adobe AIR which cannot be found.
Please download the latest version of the runtime from
http://www.adobe.com/go/getair,
or contact the application author for an updated version.
Any help or suggestions would be greatly appreciated.  Thanks!

Hi,
I would recommend you try downloading Adobe Air from this link : Get Adobe Air.
You will have to manually select the operating system and version before you begin the download.
If you continue to have the same issue, I would recommend that you post it in the Adobe Air Forums.
Thanks

Similar Messages

  • Cannot install office 2008 on new Macbook pro.

    I have just received my new macbook pro 17 inch. I"ve installed the bundled apps cd, but when I try to install Mac Office 2008, I receive the following error:
    Microsoft office for Mac can't be installed on this disk. newer-version-installed message.
    I'm running Snow leopard 10.6.4 and have only installed firefox and AIM besides the software that came with the mac.
    I've searched the Mac and cannot find any reference to Microsoft or office 2008. I've also gone through the "Remove office 2008 manually" from the Microsoft website and again have not found any files or folders they referred to.
    Does anyone know what else I can do to solve this issue?

    Hi baltwo,
    However, running Remove Office might do the trick.
    I mentioned it anyway because I've seen posts in the past here where the same thing happened. The OP had manually deleted everything they could find, but still couldn't install without either running the Remove Office tool, or going the Draconian route and formatting the drive, reinstalling everything from scratch.
    I think that happens if you've opened any Office trial app. It must put a hidden file on the drive somewhere that tracks your 30 day usage from there. If it does exist, then using the Remove Office tool is the only way to get it off the hard drive so you can install the full version.

  • I cannot install Adobe flash on new Macbook Air

    When it starts installing I get the message that I have to close Safari and press "retry", but that does not work.

    1. Install Adobe Flash Player.
        http://get.adobe.com/flashplayer/
       Download it first.
       The next step is important.
       Click Safari in the menubar and select “Quit Safari”.
        Follow the prompts and install it.
        Restart computer. Relaunch Safari.
    2.  Allow  Plug-ins
        Safari > Preferences > Security
        Internet Plug-ins >  "Allow  plug-ins"
        Enable it.

  • Help -- cannot install Windows on my new Macbook Pro

    I have a new 2010 Macbook Pro with an Intel SSD inside, and where the DVD drive is I have a 500 GB hard drive with the MCE Optibay, which I used with no issues for 1 1/2 years in my last laptop. I have everything set up nicely however I find I am unable to boot any Windows disk when I go to install boot camp. I set up the 2nd partition, then go to do the installation using an external DVD drive that I've used before with no issues. The disc is sesned and everything seems like it will work but instead of booting the Windows installer disc I get a "No" Mark (like Ghostbusters without the ghost) and it stops booting. I've tried Vista (two different discs) and 7 and nothing will boot.
    Can anyone tell me how I can go about installing Windows on my 2nd disc. The disc itself is fine. Boot Camp sees it and says which disc would I like to make a Windows partition on, and all seems fine -- but the OS just won't boot off the Windows disc no matter what. Have tried 2 different external USB drives and it's frustrating.
    Hope someone can help!

    The problem you are experiencing probably isn't unique to your particular MBP. It took me two months to get Win7 (32 bit) installed and working on my MBP (early 2010 15.6" screen). I gave up on trying to get the 64 bit version to work. As far as I am concerned getting Win 7 to play on a Mac Book Pro is a crap shoot. You really have to be lucky, good has nothing to do with it. Maybe in another 6 months things will have progressed to the point that the installation is actually a no brainer. Sorry I can't be more supportive of your efforts.
    I don't have a clue as to why the 32 bit version installed (not without problems I might add), and I could never get the 64 bit version to play. I used the retail version of Win 7 Ultimate which came with both 32 and 64 bit DVD's.

  • Cannot install Xcode4 on very new MacBook Pro with Lion 10.7.2

    Hello,
    I am trying to install Oracle DB 10g on my brand new Mac OS X 10.7.2 Lion Mac Book Pro.
    One of the Oracle requirements is to have either the:
    A) Dec 2003 gccLongBranchTools update installed; or
    B) install XCode Tools 1.2 or higher, which includes the correct version of gcc
    Well, when I try to install XCode 4 with Mac OS X and iOS SDK's I got 2 errors:
    1. an error regarding permissions on sudoers which appears to have been fixed by running Disk Utility - Repair Permissions - at least it's not appearing in the install.log file at this time
    2. and the other which is more of a mystery to me, it reads
    PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=110 "An error occurred while extracting files from the package “iPhoneSDK5_0.pkg”." UserInfo=0x7fdf8a4d2190 {NSLocalizedDescription=An error occurred while extracting files from the package “iPhoneSDK5_0.pkg”., NSFilePath=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandbox-tmp/Root, NSURL=file://localhost/Applications/Install%20Xcode.app/Contents/Resources/Pack ages/iPhoneSDK5_0.pkg, PKInstallPackageIdentifier=com.apple.pkg.iPhoneSDK5_0, NSUnderlyingError=0x7fdf882e8d40 "The file couldn’t be opened because it isn’t in the correct format."} {
    I have no idea how to deal with this error or why it would be so.  Needless to say, it stops the entire install.  I downloaded the latest version of XCode just this morning.
    I also thought of trying to install GCC by itself but the info on their site seems to be dated back to Darwin and not sure if the version they have there is applicable to Lion, plus I haven't done "MAKE" or any of the build type process since college.  Would like to avoid this approach if possible.
    Can anyone offer any solutions.  I need to get going on Oracle review!
    Regards,
    Gerald

    KT,
    Should have said - 4.2.1 is the version.  I did another download while I was waiting for replies on this thread and am going to give it another shot.
    Not running anti-virus yet - brand newmachine so haven't installed everything.  400gb free, hard drive passes any checks I've run on it.  I haven't looked outside to see the moon yet so not sure of that last one.
    Why would I want to create a new user to run the freshly downloaded installer??
    mallethead

  • Install Adobe Parisian onto new MacBook Pro (OS X

    I have been using the Adobe Parisian font on my PC for a few years. I've just migrated to a Mac. The chat gentleman at Adobe said that the Windows version would work on the Mac.
    It is entirely possible that I have missed some nuance about loading a font onto my new Mac.
    Thoughts and/or help?
    Thank you.

    Might depend on the format of the PC font. But you can put here: (your user account) > Library > Fonts, to see if it will work.

  • Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the

    Hi! I've got CS3 Design Standard - the actual disks and Software License certificate. It was installed on my laptop which crashed and could therefore not be uninstalled. I have now installed it on my new MacBook Pro, but cannot get it registered with the serial number. Is it because it wasn't uninstalled on the previous laptop? What to do now?? Thx!

    Maybe this can help someone else...  I simply had to properly uninstall CS3 and reinstall it again after that.  I think that sorted it!  I also remember having a similar issue with Macs at work a couple of years back.  Not sure whether the same applies to CS5/CS6.  Here's a link on how to properly uninstall CS3 on Windows XP, Windows Vista and Mac OS.  I'm on OS X 10.9.2 but it worked just fine.  Remove Creative Suite 3 and CS3 products

  • I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

    I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

    Migration should never be done with any Adobe program.
    If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
    Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
    But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

  • Help require with installing Adobe Acrobat onto my Macbook Pro Retina.

    Help require with installing Adobe Acrobat onto my Macbook Pro Retina.
    I have successfully installed all of my creative cloud apps with the exception being acrobat.
    I cannot print from Indesign to PDF.
    I have unistalled, reinstalled and still no Adobe Acrobat.
    I now have to go back to Windows 8 and create the PDF's there.
    Any one know how to get around this issue?
    Thanks in advance
    Kelvin

    OSX has effectively killed the ability to print to pdf, (print to pdf eliminates most of the "Rich features" of current pdf).
    Export from InDesign, always, excpet for the 1% of the time where you know why print to pdf would produce a better result.

  • Can I use a software of Adobe for creating CD covers having installed Adobe CS5 on my MacBook Pro?

    Can I use a software of Adobe for creating CD covers having installed Adobe CS5 on my MacBook Pro?

    If I go to a copy shop to print the covers (double-sided for a slim case of DVD) it would make sense to have two covers on one page in A4 and they should be on the right place so that the two backsides of the covers are at the back of the front of the covers printing the page in A4 double sided.
    Is this possible to do that if I choose the right size of the covers and save the picture (in jpeg or better as pdf file)?
    Am 20.11.2014 um 13:06 schrieb c.pfaffenbichler:
    Can I use a software of Adobe for creating CD covers having installed Adobe CS5 on my MacBook Pro?
    created by c.pfaffenbichler in Photoshop Scripting - View the full discussion
    For large amounts of text Photoshop is not the best choice.
    But you can certainly create Type Layers – select the Type Tool (T) and create Point Text by clicking onto the Canvas or Paragraph Text by click-dragging on the Canvas.
    If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6947191#6947191 and clicking ‘Correct’ below the answer
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
    Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6947191#6947191
    To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
    Start a new discussion in Photoshop Scripting by email or at Adobe Community
    For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • HT1338 how do i install adobe flash player on macbook pro

    how do i install adobe flash player on macbook pro?

    Download the player from the link that Allan provided.
    Doubleclick the downloaded file to mount the .dmg file.
    When a window opens with the 'Install Adobe Flash Player', doubleclick that file to start the install.

  • Installed Adobe Photoshop CS6 on MacBook Pro OS 10.7.5, now my DVD player does not work. Ideas?

    I installed Adobe Photoshop CS6 on MacBook Pro, OS 10.7.5. Now my DVD player will not work. Any ideas?

    Problem solved. Yes, it was a coincidence. The problem had to do with my DVD preferences, not the Adobe installation. Thanks for your reply.

  • Cannot install Adobe AIR and CS6 suite

    Hi folks,
    Lets start with: i am the build in local admin account! i did run as admin! and as far as i know i got rights on everything.
    Windows 7 SP1 64bit.
    I did try selective boot through msconfig, and i did try it also in safe modes in the most minimal state.
    Creating a shortcut with the "-uninstall" string obviously not work, because there is no more installation of Adobe air or CS6 products installed on my machine.
    This is what the Adobe AIR installer log tells me,
    [2013-07-16:14:03:48] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86
    [2013-07-16:14:03:48] Commandline is:
    [2013-07-16:14:03:48] No installed runtime detected
    [2013-07-16:14:03:57] Relaunching with elevation
    [2013-07-16:14:03:57] Launching subprocess with commandline c:\users\admini~1\appdata\local\temp\air28d5.tmp\adobe air installer.exe -ei
    [2013-07-16:14:03:57] Runtime Installer begin with version 3.7.0.2090 on Windows 7 x86
    [2013-07-16:14:03:57] Commandline is: -stdio \\.\pipe\AIR_4580_0 -ei
    [2013-07-16:14:03:57] No installed runtime detected
    [2013-07-16:14:03:57] Starting silent runtime install. Installing runtime version 3.7.0.2090
    [2013-07-16:14:03:57] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
    [2013-07-16:14:03:57] Runtime Installer end with exit code 7
    [2013-07-16:14:03:59] Runtime Installer end with exit code 7
    Runtime Installer end with exit code 7 Also shows up when trying to install any CS6 Products.
    I googled my cute little hiney off, for almost 2 full days now.. spent alot of time in the Win7 register and in deep hidden windows folders.
    As far as i know i completly removed Adobe Air and CS6 products.
    Also tried the adobe creative cloud cleaner tool everyone is talking about, but it not even start on my machine?!
    Why the hell! i cannot install Adobe AIR or CS6 Products?
    If you need more information, i am happy to give it to you.
    PS
    Adobe flash, shockwave and Reader work perfect?!!?!?!?!
    I leave problems reports about Adobe CS6 products out of this discussion for now, because i have a feeling that the problem is connected with eachother.

    Hi,
    I found requirements for Flash and Air on Android from following Sites:
    http://www.adobe.com/products/air/systemreqs/#mobile
    Android devices
    VGA: Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only; Hardware Vector FPU
    WVGA: Dedicated Cortex A8 (ARMv7) 800MHz App Processor; Hardware Vector FPU
    Google Android™ 2.2 or later
    256MB of RAM
    http://www.adobe.com/products/flashplayer/systemreqs/
    VGA
    WVGA
    WSVGA (1024x600)
    WXGA (1280x800)
    Hardware requirements
    Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only
    Hardware Vector FPU
    Dedicated Cortex A8 (ARMv7) 800MHz App Processor
    Hardware Vector FPU
    Dedicated Cortex A8 1000Mhz App Processor
    Hardware Vector FPU
    Dual-Core Cortex A8 1000Mhz App Processor
    Hardware Vector FPU
    Operating system
    Android™ 2.2*
    If I am getting it correctly, both requires same ARM version, and Hardware Vector FPU.
    But I have found many devices, where Adobe Flash is installed and running. (If market does not show Adobe Flash, device manufacturer provides flash apk which works)
    But can not install Adobe Air. Market does not show Adobe Air.
    Is there any way to sort this out?
    I get feeling that as Flash is more popular software, people have got patched version for the same. But for Air, it does not exist.
    Thanks

  • Cannot install Adobe Air on Android phone

    I cannot install Adobe AIR on my Android phone (v. 2.2.1)
    I search for "Adobe AIR" in the market and the app is not found. 
    So, I downloaded an app that was build to run in AIR and when I launch it, I get an alert "This application requires Adobe AIR.  Install AIR now?"  I click Install and I get an alert "The requested item could not be found."
    Then I installed the Amazon store and purchased (for free) Adobe Air, but it too fails on install. 
    I can't believe this is an issue w/ my phone.
    Anyone know what the issue could be?
    Thanks!

    Hi,
    I found requirements for Flash and Air on Android from following Sites:
    http://www.adobe.com/products/air/systemreqs/#mobile
    Android devices
    VGA: Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only; Hardware Vector FPU
    WVGA: Dedicated Cortex A8 (ARMv7) 800MHz App Processor; Hardware Vector FPU
    Google Android™ 2.2 or later
    256MB of RAM
    http://www.adobe.com/products/flashplayer/systemreqs/
    VGA
    WVGA
    WSVGA (1024x600)
    WXGA (1280x800)
    Hardware requirements
    Dedicated Cortex A8 (ARMv7) 550MHz App Processor with Neon for A8 only
    Hardware Vector FPU
    Dedicated Cortex A8 (ARMv7) 800MHz App Processor
    Hardware Vector FPU
    Dedicated Cortex A8 1000Mhz App Processor
    Hardware Vector FPU
    Dual-Core Cortex A8 1000Mhz App Processor
    Hardware Vector FPU
    Operating system
    Android™ 2.2*
    If I am getting it correctly, both requires same ARM version, and Hardware Vector FPU.
    But I have found many devices, where Adobe Flash is installed and running. (If market does not show Adobe Flash, device manufacturer provides flash apk which works)
    But can not install Adobe Air. Market does not show Adobe Air.
    Is there any way to sort this out?
    I get feeling that as Flash is more popular software, people have got patched version for the same. But for Air, it does not exist.
    Thanks

  • Is it possible to remove my hard drive from the Macbook and install it in a new Macbook Pro?

    I currently have a 2009 Macbook and am wanting to upgrade to a new Macbook Pro.  I have upgraded my hard drive in the macbook to a 500gb and have a duel boot with Windows 7 installed with Boot Camp along with other software that I do not want to lose.  Is it possible to remove my hard drive from the Macbook and install it in a new Macbook Pro?

    A much better solution is to hook your two Mac together and the first time you start the new Mac and it asks if you wish to recover data from another Mac, answer yes. This will invoke Setup Assitant which will do the job for you but intelligently.
    I know because I just used Setup Assitant. It worked like  a charm.
    Allan

Maybe you are looking for