Cannot install Adobe Application Manager. I get error message: "Installer failed to initialize".  What can I do about this?

Hello,
Cannot install Adobe Application Manager. I get error message: "Installer failed to initialize".  What can I do about this?

if mac:
go to HD>library>application support>adobe>caps and rename the caps folder.
go to USER library>application support>adobe>OOBE and rename OOBE folder
install Adobe application manager from below link.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774

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