Cannot install Adobe Connect Pro ADD-IN

I try to run the test to see if I pass the things that requires for using the program adobe connect pro. But I fail on the last one saying that ADD-IN didnt install correctly on my computer. I click on the button "Install here" but I get stopped by another pop-up window sayin that it is not possible to "get it" (in swedish "hömtningsproblem").
I need to help to "get" the adobe connect add-in!
Hope to hear from anyone soon,
all the best
eylem tamburaci

Thanks for the reply!
This is the page from where I try to complete the installation by clicking on "install now"-button to the right: http://na1cps.adobeconnect.com/common/help/en/support/meeting_test.htm
I am using google chrome. What is "OS"?

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