Cannot install AIR on Mac

Hello newbie here.
I am trying to help my wife install AIR for her small
business. A program she relies on "Flash Palette" now requires AIR.
We have tried everything - it downloads fine, but when I
double-click on the installer...nothing.
Running OS X 10.4.11 on a PC-based PowerBook.
Has anyone experienced this or know of something obvious that
we may be overlooking? Many thanks!

A few things to try:
- Check the system logs to see if there are any errors
reported there.
- Enable AIR installer logging and capture a log file.
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403123
- Try re-ordering the list of languages in your system
preferences. You don't have to move your preferred language; it's
making a change that's important. (Sounds random, I know, but it
works around a known issue in the current release.)

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Can't install AIR on Mac OS X 10.6.6

Hello,
getting the following error in the console log:
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Runtime Installer begin with version 2.5.1.17750 on Mac OS 10.6.6 x86
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: Commandline is: -psn_0_2626177
Jan 17 18:05:31 MBP /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer[3524]: No installed runtime detected
tried to run the script as described on http://forums.adobe.com/message/3253740#3253740 - still getting the error above
Any ideas?
thank you

Hello Chris,
thanks for getting back to me. I managed to install the AIR using command line
and -silent -EULAaccepted options. Still having issues with installing Picaboo X
software, but i suppose it's a problem on their side as other apps are installing
without issues
thnx
sergej
From: chris.campbell <[email protected]>
To: Serhiy Kovalenko <[email protected]>
Cc:
Sent: Wednesday, January 19, 2011 6:22 PM
Subject: Can't install AIR on Mac OS X 10.6.6
Hi,
I'm sorry you're running into problems with the installer. Was there any additional log information provided? It appears that it's been truncated. When the installer runs, do you see any dialogs, progress bars, or errors? Finally, did you get any errors when you ran the AppleScript?
Thanks,
Chris

Cannot install lion from mac appstore. i have a macbook pro early 2011 model with 10.6.8 and i keep getting a wierd error NSInternalInconsistencyException i have no idea what to do.

I cannot install lion from mac appstore. i have a macbook pro early 2011 model with 10.6.8 and i keep getting a wierd error NSInternalInconsistencyException i have no idea what to do.

I changed my wireless broadband to a landline-base DSL wifi and it works like a charm. Sun was the culprit even you fiddle with its router and disable firewall, it won't work.
try changing yours too and let me know how it goes.

Cannot install AIR on one Admin user on Macbook

Hi,
I have read these forums and only found one reference to this problem, but the solution posted there did not work. My problem is that under my usual user (admin privileges) I cannot install AIR (it does the installation, but at the end I am left with a empty Adobe AIR window with no messages or buttons to press). If I try to install AIR apps after this, the installer opens but does not do anything.
I tested creating a new account with Admin privileges and I was able to install AIR and its applications with no problems.
I am assuming that somewhere in my user files there must be some configuration files that is damaged and that I must erase in order for everything to work ok again, but I have not been able to find that solution.
Any ideas?
LA

After uninstall be sure this folder (\Users\USERNAME\Library\Application Support\Adobe\AIR) is deleted. If not throw it to the trash, and empty the trash. If you have any other AIR apps installed you will most likely need to reinstall them.

Crash when installing AIR on Mac

Here is my log for trying tio install Air.
I have tried most everything that I have read and can not get this program to load.
Jan 26 08:36:49 Pro-Eggz airportd[852]: _doAutoJoin: Already associated to “linksys”. Bailing on auto-join.
Jan 26 09:34:49 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/Downloads/AdobeAIR.dmg' -- importing from backup path instead
Jan 26 09:35:30 Pro-Eggz mds[39]: (Error) Backup: Couldn't stat source path '/Users/DanEggert/.Trash/AdobeAIR.dmg' -- importing from backup path instead
Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: Commandline is: -psn_0_651423
Jan 26 09:48:49 Pro-Eggz Adobe AIR Installer[1082]: No installed runtime detected
Jan 26 09:48:51 Pro-Eggz com.apple.launchd.peruser.501[162] ([0x0-0x9f09f].com.adobe.air.Installer[1082]): Job appears to have crashed: Segmentation fault: 11
Jan 26 09:48:52 Pro-Eggz ReportCrash[1083]: Saved crash report for Adobe AIR Installer[1082] version 3.1 (3.1.0.4880) to /Users/DanEggert/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-26-094852_Pro-Eggz.crash
What do I do next?

Hi,
Please see this post for workarounds:
Attention Mac 10.7.2 users that are crashing with Adobe AIR
Thanks,
Chris

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Probably a simple question : I'd like to use Icloud on my Mac (10.6.8). Apparently I need an OS version of 10.7 or higher. I tried Lion 10.8 but cannot install this on my Mac. What should/can I do ?
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Model Name:          iMac
Model Identifier:          iMac11,2
Processor Name:          Intel Core i3
Processor Speed:          3.2 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache (per core):          256 KB
L3 Cache:          4 MB
Memory:          4 GB
Processor Interconnect Speed:          5.86 GT/s
Boot ROM Version:          IM112.0057.B00
SMC Version (system):          1.64f5
Serial Number (system):          W80380E6HAD
Hardware UUID:          F2F7F222-0FE4-56BB-8E55-6C7A3E290E13
Sorry, not so clever about these things but this is what I have. Would this be OK?

Cannot uninstall AIR on Mac OSX

First, using 10.5.6
I cannot uninstall AIR from my system. I have tried everything. Here is what I have tried.
- Using uninstaller: It is missing from /Applications/Utilities
- Forcing uninstall in terminal: It runs an uninstall and then says it has failed and to check log.
- Deleting framework: The framework is NOT in /Library/Frameworks
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Any suggestions? I can't install OR uninstall AIR!!!

Thank you so much for posting this. I had the exact same experience while trying to install the newly released (NY) Times Reader 2.0. That installer said that AIR wasn't there. Reinstalling AIR told me it was there. The Adobe Help site said use the uninstaller in the Utilities Folder. It wasn't there. I must have spent two hours trying everything until I happened on your post. Your suggestion worked. AIR reinstalled and so did Times Reader 2.0. Thank you for taking your valuable time to post and help others like myself.

Cannot install AIR app in an existing folder

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Correction to above.
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Cannot install Air help - Error Nr. 0

When I try to install a compiled Air Help, the installer always informs me that an error occured and that I should try again. The Error number 0 is displayed - does anybody know what this stands for? This does not seem like a very helpful information for endusers without further explanation..

I cannot help you with the error message but I can clarify when admin rights are required. You need them to install an AIR file and to apply an update. You do not need admin rights to use an installed AIR help system.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Error installing AIR on Mac

I'm running Leopard 10.5 and I keep getting this error when I
try to install AIR:
quote:
This application requires Adobe AIR to function. Please
download the latest version of the runtime from
http://www.adobe.com/go/getair,
then launch the application again.
So, I need AIR installed before I can install AIR? Uh, ok?
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and still no luck.

Obviously you don't really need AIR installed to, uh, install
AIR.
Here's what's going on: during the installation process, the
copy of AIR that's about to be installed is used, rather like an
AIR application was running during the install process. Normally
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application, uninstalled AIR, and then tried to run the application
again. When we run this code during install, we don't expect to
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So while we detect the error, we didn't bother special-casing the
error message for this situation.
Receiving this error message from the installer, then,
suggests that either (a) something is wrong with the DMG you
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that I haven't thought of yet.
If none of that rings a bell, here's a couple of things to
try:
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may avoid the issue. (I realize you may not want the eBay Desktop
app; you can always uninstall it afterward.)
2) Run dtruss over the install process, and then send me the
output. We'll let you know what we find. (Let me know if you need
details on how to do this.)

I found a fix for problems installing Air on Mac Lion OS

I had Air installed which I needed to run this porgram You Select it which needs adobe flash and Air to run.. The other day the program would not open up.
I tried a number of things could not get it to work. Deleted the program, and tried installing Air again, and Flash. Flash would install fine but not Air.
I searched the WEB and found a forum which said if You install Firefox web browser and run it while you install Air it will work.. I did and got Air and my Program installed fine.
I have no clue why that worked but it did.
Craig

Thanks - this strange solution worked for me too. Shaking my head, just as I thought Flash was safely killed, Air pops up as the next Weirdo app

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Installation of Adobe Air unsuccessful.
Any advice please?

You need to choose "Charge Only"
Make sure you have Device Debugging enabled on your phone by going to Settings > Applications > Development > USB Debugging and ticking the checkbox.
Once your phone is properly connected and Android SDK is installed, then goto the folder where SDK is installed. You will find a folder named "tools" :
Launch cmd.exe
cd to the folder containing "adb" binary
Type "adb devices" ( This should list the device ID of your phone )
Type "adb logcat -c"
Try to download and install "Adobe AIR" from Marketplace on your phone (with USB cable connected)
On command prompt, type "adb logcat" and mail us back the output.
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Cannot install Air from download. Need Administrator permission. I am the Administrator. Windows 7

How can I install Air from download? Error msg: Need Administrator permisssion. I am the Admisistrator. Windows 7 64bit.

Ok, it works on my IPAD but not my PC. UGH

Cannot install AIR 3.4 on Mac OS X 10.8.1

I have a new install of Mac OS X 10.8.1 and cannot get Adobe AIR to install. I previously could not get it to install under 10.8 either.
Logs that I've found are the following:
8/30/12 4:04:47.277 PM Adobe AIR Installer[6985]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.8.1 x86
8/30/12 4:04:47.277 PM Adobe AIR Installer[6985]: Commandline is: -psn_0_10234306
8/30/12 4:04:47.278 PM Adobe AIR Installer[6985]: No installed runtime detected
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8/30/12 4:04:50.901 PM Adobe AIR Installer[6985]: Launching subprocess with commandline /Volumes/Adobe AIR/Adobe AIR Installer.app -ei
8/30/12 4:04:53.931 PM coreservicesd[34]: Application App:"Adobe AIR Installer" [ 0x0/0x9c29c2] @ 0x0x7fca6521a680 tried to be brought forward, but isn't in fPermittedFrontASNs ( ( ASN:0x0-0x9c49c4:) ), so denying.
8/30/12 4:04:53.932 PM WindowServer[90]: [cps/setfront] Failed setting the front application to Adobe AIR Installer, psn 0x0-0x9c29c2, securitySessionID=0x186a5, err=-13066
8/30/12 4:04:53.966 PM authexec[6990]: executing /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
8/30/12 4:04:54.158 PM Adobe AIR Installer[6990]: Runtime Installer begin with version 3.4.0.2540 on Mac OS 10.8.1 x86
8/30/12 4:04:54.158 PM Adobe AIR Installer[6990]: Commandline is: -ei
8/30/12 4:04:54.158 PM Adobe AIR Installer[6990]: No installed runtime detected
8/30/12 4:04:54.236 PM Adobe AIR Installer[6990]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/Shared/Library/Application Support/Adobe"
8/30/12 4:04:54.239 PM Adobe AIR Installer[6990]: Launching subprocess with commandline /usr/sbin/chown -hfRP brosenberg "/Users/brosenberg/Library/Application Support/Adobe"
8/30/12 4:04:54.239 PM Adobe AIR Installer[6990]: Launching subprocess with commandline /bin/chmod -fRP +rw "/Users/brosenberg/Library/Application Support/Adobe"
8/30/12 4:04:54.242 PM Adobe AIR Installer[6990]: Launching subprocess with commandline /usr/sbin/chown -hfRP brosenberg "/Users/brosenberg/Library/Preferences/Macromedia/Flash Player/www.macromedia.com/bin"
8/30/12 4:04:54.245 PM Adobe AIR Installer[6990]: Starting silent runtime install. Installing runtime version 3.4.0.2540
8/30/12 4:04:55.746 PM Adobe AIR Installer[6990]: Cannot make symlink /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FlashTmp.h7p3B3/temp/Versions/Current: Invalid argument
8/30/12 4:04:55.748 PM Adobe AIR Installer[6990]: Error occurred during copy operation; beginning rollback: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
8/30/12 4:04:55.767 PM Adobe AIR Installer[6990]: Rollback complete
8/30/12 4:04:55.768 PM Adobe AIR Installer[6990]: Exiting due to error: [IOErrorEvent type="ioError" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
8/30/12 4:04:55.768 PM Adobe AIR Installer[6985]: Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Error #2038" errorID=2038]
8/30/12 4:04:55.770 PM Adobe AIR Installer[6990]: Runtime Installer end with exit code 7
8/30/12 4:04:58.966 PM Adobe AIR Installer[6985]: Runtime Installer end with exit code 7

Hey Chris,
Sorry for not getting back to you, but it looks like I was able to fix the problem I was having. One thing I had never tried was getting rid of the "Adobe AIR.framework" folder inside of /Library/Frameworks/
If I run into any other Adobe issues I'll let you know. Right now I've got Adobe AIR as the only Adobe product installer, but I'll be installing flashplayer and a good portion of the CS6 Master Collection shortly.
Thanks again.

Cannot install AIR 3.2.0.2070 on Windows 7 (32 bit)

I am not able to install the latest version of Adobe AIR. I am running Windows 7 Ultimate 32 bit SP1.
Adobe AIR shows up as a program on the programs list in Windows control panel, however I get the following message when I try to run a program that requires Adobe AIR):
"This application requires a version of Adobe AIR which cannot be found"
I could remove it with the help of the Microsoft FixIt Utility but I am not able to install it correctly. I tried running it in XP SP2 Compatibility Mode with no luck.
The installation log is set forth below. Please help. Thanks.
[2012-06-04:20:50:08] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-06-04:20:50:08] Commandline is: -silent -eulaAccepted
[2012-06-04:20:50:08] No installed runtime detected
[2012-06-04:20:50:08] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-06-04:20:50:08] Installing msi at c:\users\peter\appdata\local\temp\airc5cd.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-06-04:20:50:13] Runtime Installer end with exit code 0
[2012-06-04:14:47:51] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-06-04:14:47:51] Commandline is:
[2012-06-04:14:47:51] No installed runtime detected
[2012-06-04:14:47:54] Relaunching with elevation
[2012-06-04:14:47:54] Launching subprocess with commandline c:\users\peter\appdata\local\temp\air8c6.tmp\adobe air installer.exe -ei
[2012-06-04:14:47:56] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-06-04:14:47:56] Commandline is: -stdio \\.\pipe\AIR_5652_0 -ei
[2012-06-04:14:47:56] No installed runtime detected
[2012-06-04:14:47:56] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-06-04:14:47:56] Reinstalling c:\users\peter\appdata\local\temp\air8c6.tmp\setup.msi
[2012-06-04:14:47:57] Runtime Installer end with exit code 0
[2012-06-04:14:47:57] Elevated install completed
[2012-06-04:14:48:00] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-06-04:14:48:00] Runtime Installer end with exit code 5
[2012-06-04:14:56:58] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-06-04:14:56:58] Commandline is:
[2012-06-04:14:56:58] No installed runtime detected
[2012-06-04:14:57:09] Relaunching with elevation
[2012-06-04:14:57:09] Launching subprocess with commandline c:\users\peter\appdata\local\temp\airecfc.tmp\adobe air installer.exe -ei
[2012-06-04:14:57:12] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-06-04:14:57:12] Commandline is: -stdio \\.\pipe\AIR_5652_0 -ei
[2012-06-04:14:57:12] No installed runtime detected
[2012-06-04:14:57:12] Starting silent runtime install. Installing runtime version 3.2.0.2070
[2012-06-04:14:57:12] Reinstalling c:\users\peter\appdata\local\temp\airecfc.tmp\setup.msi
[2012-06-04:14:57:15] Runtime Installer end with exit code 0
[2012-06-04:14:57:16] Elevated install completed
[2012-06-04:14:57:18] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-06-04:14:57:18] Runtime Installer end with exit code 5
[2012-06-05:01:43:17] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-06-05:01:43:17] Commandline is:
[2012-06-05:01:43:17] No installed runtime detected
[2012-06-05:01:43:23] Starting runtime install. Installing runtime version 3.2.0.2070
[2012-06-05:01:43:23] Installing msi at c:\users\peter\appdata\local\temp\air9887.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-06-05:01:43:30] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-06-05:01:43:30] Runtime Installer end with exit code 5
[2012-06-05:02:45:01] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-06-05:02:45:01] Commandline is:
[2012-06-05:02:45:01] No installed runtime detected
[2012-06-05:02:46:20] Starting runtime install. Installing runtime version 3.2.0.2070
[2012-06-05:02:46:20] Installing msi at c:\users\peter\appdata\local\temp\airaac0.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-06-05:02:46:26] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-06-05:02:46:26] Runtime Installer end with exit code 5
[2012-06-05:15:51:45] Runtime Installer begin with version 3.2.0.2070 on Windows XP x86
[2012-06-05:15:51:46] Commandline is:
[2012-06-05:15:51:46] No installed runtime detected
[2012-06-05:15:51:54] Starting runtime install. Installing runtime version 3.2.0.2070
[2012-06-05:15:51:55] Installing msi at c:\users\peter\appdata\local\temp\air559e.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-06-05:15:52:11] Got an unexpected fatal error while quitting: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception TypeError: Error #1009" errorID=1009]
[2012-06-05:15:52:11] Runtime Installer end with exit code 5

Could you try creating a new, temporary user account and see if you can install from there?

Cannot install AIR on Mac

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