Cannot install any alias on my icloud-mail account

I always get an error that at the moment it is not possible.
Any idea what to do?
Support tells me since 10 days that this is not reported but could be a system fault...???

I think all new aliases have to use the @icloud.com domain.  I checked the other day and was unable to enter a new alias until I entered one that used icloud.com.

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