Cannot install apple mobile device driver

Every time I Attempt to install Apple mobile device driver I get this messasge

Hi Dw,
See #5 in the attached link. Make sure you are downloading the correct version for your Windows Operating System type:
http://support.apple.com/kb/TS1538
Cheers,
GB

Similar Messages

  • Cannot install Apple Mobile Device USB Driver

    When I open iTunes my iPhone 4S will not show up as a device. I have tried the advice provided by Apple. I have gone through the iPhone Troubleshooting Assistant. That gave no solutions. I have tried the other solutions offered by Apple. I think that I have possibly identified the problem. As far as I know the Apple Mobile Device USB Driver is not installed on my computer. I have tried to install it but when I do I receive an error message. I repeat the entire error message in the following paragraph. The message appears in a dialogue box with the name: "Update Driver Software - iPhone".
    "Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Apple Mobile Device USB Driver. Access is denied. If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
    I cannot find a solution to this problem on Apple's website. How can I get this driver installed?
    My version of iTunes is current. My PC's operating system is Microsoft Windows Vista Home Premium Service Pack 2.

    if you haven't resolved that issue , i had the same problem and after 2 days working on it i found a solution , windows security wasn't letting me chage permisions or install any new software here's what i did :
    1- control panel
    2- system and security
    3- under windows  firewall click on allow a program over windows firewall
    4- what i did was click on every single box there is on private not public
    5- click accept , after i  went to device manager right click iphone update driver  , you shouldn't have the access denied anymore

  • Cannot install Apple Mobile Device Manager

    I love my iphone (It's the first Apple product I've ever bought), but I cannot get it to connect to iTunes on my PC. I get an error message when I first plug in the phone--while it's installing the Apple Mobile Device USB Driver, I get the old "error installing hardware. Your hardware may not work properly".
    I have tried everything. I uninstalled iTunes and any Apple applications. Then I disabled ALL programs and services on my computer not relating to running Windows and restarted. Once the computer restarted, I reinstalled the latest version of iTunes, plugged in the iphone, and got the same error.
    I don't know what to do next. Any ideas?
    I'm running Windows XP pro, with all the latest updates.

    I don't know exactly which registry entry you should delete (I don't have a PC any more). Hopefully someone here will chime in with an answer.
    I do know that with the iPod you have to make sure you are running iTunes before plugging it in and to click the eject button before disconnecting it, otherwise you will have a boat-load of problems.

  • I tunes 11.1.04 Cannot Install Apple Mobile Device Support. Help!

    After about three days of uninstalling and reinstalling everthing to do with Apple on my pc (Windows 8.1) starting with the MSVCR80.dll problem, I have arrived at a position in which Itunes will play music and contact the store, but it won't link to my Ipod, my Iphone or my Ipad, because Apple Mobile Device Support is not there.
    In each of my many clean installs of 11.1.04, the installation of that one component rolled back. When I tried installing AMDS from 11.1.04 on its own, it rolled back. When I tried a clean install of 11.1.03 to see if that would help, AMDS again rolled back.
    I have run scannow which identified some corrupt Windows files (no doubt wrecked somewhere in the course of the disaster) and then restorehealth, which fixed them. But AMDS still rolls back: "The installer encountered errors before Itunes could be configured. Errors occured during installation. Your system has not been modified."
    I have wasted hours on this, I have exhausted every approach I can think of, and all the relevant sources of support I've been able to track. I would be very grateful for any advice anyone can offer.

    See also Troubleshooting issues with iTunes for Windows updates if you haven't already done so.
    After uninstalling iTunes and the related components it is useful to physically delete any files that may remain in the specified locations before attempting to reinstall.
    If that still doesn't work you could try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
    Make sure you download a fresh copy of the installer as it was updated some time after the initial release.
    tt2

  • Suddenly iTunes doesn´t work. Trying to reinstall I get error messages: "R6034 attempt to load C runtime library incorrectly", "Cannot start Apple Mobile device", "Not installed correctly Error7 (Windows error 1114)". What to do?

    Suddenly iTunes didn´t function. Trying to reinstall Ifirst tried to delete the program and all iTunes files, but ITunes Helper could not be deleted. After installation (with anti virus disconnected) the following error messages come up: "MS Visual C++ Runtime Library R6034 - attempt to load C routine library incorrectly", "Cannot start Apple Mobile Device", "Not correctly installed. Error 7 (windows error 1114" What to do?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • How to install apple mobile device support in other drives other than C drive, how to install apple mobile device support in other drives other than C drive

    how to install apple mobile device support in other drives other than C drive, how to install apple mobile device support in other drives other than C drive
    as my C drive is full ...

    Move some of the "crap" off the C drive.  Programs only install to the default OS drive.
    Or upgrade the computer to a larger hard drive.

  • Apple mobile device DRIVER does not load/ is not installed

    this is what my itunes diagonstic says concerning connectivity tests
    Microsoft Windows 7 x64 Ultimate Edition (Build 7100)
    Hewlett-Packard HP Pavilion dv2700 Notebook PC
    iTunes 8.1.1.10
    QuickTime 7.6
    FairPlay 1.3.6
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    *Apple Mobile Device 2.4.1.7*
    *Apple Mobile Device Driver not found.*
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 88107370E6DED672
    Current user is not an administrator.
    The current local date and time is 2009-05-16 00:21:13.
    iTunes is not running in safe mode.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** iPod/iPhone Connectivity Tests **
    iPodService 8.1.1.10 is currently running.
    iTunesHelper 8.1.1.10 is currently running.
    Apple Mobile Device service 2.12.36.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
    Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
    Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Ricoh 1394 OHCI Compliant Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    Fifth Generation iPod (iPod with video) running firmware version 1.3
    Serial Number:
    i found it out that the apple mobile device is running yet there is no driver that is loading so that it can recognize my iphone
    any suggestions on how to get the computer automatically to search the driver in the system32/drivers folder?
    i already tried downloading the driver and copying into the folder and doing restart
    i've also tried to reinstalling itunes and i used winrar to extract the applemobiledevice support and repaired but it didn't do anything
    are there any other suggestions?

    Sorry, I should have qualified that: in the past I have given dump/debug/log details to people in the 'Windows' world to try to solve problems that I've thought have needed immense details to resolve but since owning a Mac I have discovered that if I am thinking at that level of detail then I have lost the real plot and my pulling back and looking at things simply again has been an eye-opener, hence my suggestion in response to your question to simply 'get a Mac'.
    Part of the 'issue' with Windows seems to be its varieties and variants (Windows 7 x64 Ultimate Edition (Build 7100), for example) and the range of various and variable hardware on which it can run, too often with random and non-deterministic results, not to mention the almost limitless and unnecessary combinations of user-configuration options and requirements!
    Seriously, get a Mac if you are into the Apple world, even on the periphery, if you want an easier life (in my experience).
    Good luck with your 'issue'.

  • TS1363 I Have Problem With My Apple Mobile Device Driver It says "This device cannot start. (Code 10)" What to do?

    When I plug My device To Pc(Windows Xp) It says Problem With Your Apple Mobile Device Drive ,I cheak in Device manger Its shows "This device cannot start. (Code 10)" Help pls..

    All I can suggeset is:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Have you looked at the AMDS topic of:
    iOS: Device not recognized in iTunes for Windows
    Do you have han image capture programs linstalled like for a camers or scanner?

  • Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

    My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
    Thanks!!
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    TOSHIBA Satellite L775D
    iTunes 11.0.1.12
    QuickTime 7.7.3
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver Not Available
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.1.3
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number
    Current user is not an administrator.
    The current local date and time is 2013-01-08 11:16:27.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD Radeon(TM) HD 6520G   
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper 11.0.1.12 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod mini running firmware version 1.4.1
    Serial Number:    JQ******S42
    <Edited By Host>

    OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
    What i knew about iPhone before buying it:
    What You Need
    To use iPhone, you need:
    A new two-year wireless service plan with AT&T
    A Mac or a PC with a USB 2.0 port and one of the following operating systems:
    Mac OS X version10.4.10 or later
    Windows XP Home or Professional with Service Pack 2 or later
    Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
    iTunes 7.3 or later, available at www.itunes.com
    An iTunes Store account
    An Internet connection
    You must be at least 18 years old to open a new AT&T wireless account. You will need a
    major credit card to open a new iTunes Store account.
    Yeahyeah check all that stuff;
    Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
      Windows Vista  

  • Itunes Package Installer not Installing Apple Mobile Device Support

    Okay, so I have unistalled iTunes, removed everything on my computer that apple told me to, then reinstalled iTunes. But I still get the same message when i plug in my iTouch, "This ipod cannot be used because the required software is not installed." Then it tells me to uninstall and then reinstall itunes; well i have done that literally over 10 times. All to the same result: no mobile device support. I called the 1-800 number for apple and was on the phone for over 2 hours and to find out they couldn't help right at that time because they had to investigate because they could not figure out why iTunes wasn't installing right. Believe me I've done everything possible. And on top of all this, my iTouch is being read as a digital camera. Oh and when i ran a diagnostic on iTunes, this is what it told me.
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Gateway GT5654
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver 1.29.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number DD0D7292E04DBB3B
    Current user is not an administrator.
    The current local date and time is 2009-12-27 00:12:19.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 6150SE nForce 430
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: de7ecbd7d1509092f28adf45ed3e49d9
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device Service not found.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: 7J848J673QU
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    it said that it couldn't find an ipod but windows found it and it's clearly plugged in. If anyone could help me, it'd be greatly appreciated.

    Okay, so I have unistalled iTunes, removed everything on my computer that apple told me to, then reinstalled iTunes. But I still get the same message when i plug in my iTouch, "This ipod cannot be used because the required software is not installed." Then it tells me to uninstall and then reinstall itunes; well i have done that literally over 10 times. All to the same result: no mobile device support. I called the 1-800 number for apple and was on the phone for over 2 hours and to find out they couldn't help right at that time because they had to investigate because they could not figure out why iTunes wasn't installing right. Believe me I've done everything possible. And on top of all this, my iTouch is being read as a digital camera. Oh and when i ran a diagnostic on iTunes, this is what it told me.
    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Gateway GT5654
    iTunes 9.0.2.25
    QuickTime 7.6.5
    FairPlay 1.5.23
    Apple Application Support 1.1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device Driver 1.29.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number DD0D7292E04DBB3B
    Current user is not an administrator.
    The current local date and time is 2009-12-27 00:12:19.
    iTunes is not running in safe mode.
    Video Display Information
    NVIDIA, NVIDIA GeForce 6150SE nForce 430
    ** External Plug-ins Information **
    No external plug-ins installed.
    Genius ID: de7ecbd7d1509092f28adf45ed3e49d9
    ** iPod/iPhone Connectivity Tests **
    iPodService 9.0.2.25 is currently running.
    iTunesHelper 9.0.2.25 is currently running.
    Apple Mobile Device Service not found.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    FireWire (IEEE 1394) Host Controllers:
    Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
    Most Recent Device Not Currently Connected:
    iPod nano (4th Generation) running firmware version 1.0.4
    Serial Number: 7J848J673QU
    ** iPhone/iPod Touch Sync Tests **
    No iPhone or iPod found.
    it said that it couldn't find an ipod but windows found it and it's clearly plugged in. If anyone could help me, it'd be greatly appreciated.

  • Can some one help me with diagnostic test result " apple mobile device driver not found"?

    I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone.  I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?.  iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
    when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
    I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    System manufacturer System Product Name
    iTunes 10.6.3.25
    QuickTime not available
    FairPlay 1.14.43
    Apple Application Support 2.1.9
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 5.2.0.6
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0013AC2C08548378
    Current user is an administrator.
    The current local date and time is 2012-06-28 15:23:45.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel(R) G41 Express Chipset
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
    Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
    IP Address:             192.168.1.3
    Subnet Mask:          255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:      Yes
    DHCP Server:         192.168.1.1
    Lease Obtained:     Thu Jun 28 15:17:19 2012
    Lease Expires:       Fri Jun 29 03:17:19 2012
    DNS Servers:         192.168.1.1
    Active Connection: LAN Connection
    Connected:             Yes
    Online:                    Yes
    Using Modem:        No
    Using LAN:             Yes
    Using Proxy:           No
    Firewall Information
    Windows Firewall is on.
    iTunes is enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    iTunes has never successfully accessed the iTunes Store.
    **** CD/DVD Drive Tests ****
    No drivers in LowerFilters.
    UpperFilters: GEARAspiWDM (2.2.0.1),
    G: Optiarc DVD RW AD-7220A, Rev 1.01
    Drive is empty.
    **** Device Connectivity Tests ****
    iPodService 10.6.3.25 is currently running.
    iTunesHelper 10.6.3.25 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA.  Device is working properly.
    Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB.  Device is working properly.
    Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    **** Device Sync Tests ****
    No iPod, iPhone, or iPad found.

    I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
    This is my post:
    https://discussions.apple.com/thread/4063223
    Please, we need your help.

  • HT1923 i cannot uninstall apple mobile device support from my pc

    I cannot uninstall apple mobile device support from my Windows 7 pc ??
    Regards Paul

    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • Cannot uninstall Apple Mobile Device Support

    I have a pc with Windows 7 (32-bit) operating system and cannot get Apple Mobile Device Support to uninstall.  I begin the uninstall process and it goes through however at the very end it reverses and then tells me that it is done.  I have deleted all the program files and it still does this.  I cannot get this to uninstall... please help.

    First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
    If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • Missing  apple mobile device driver

    I have a new Itouch that I am able to sync on my laptop but not on my desktop. When I plug the Itouch into the USB porton my desktop, it is recognized as a camera. I have installed and uninstalled the latest version of Itunes several times with no results. It appears that the only difference in the installation of Itunes between the laptop and the desktop is that it appears that I am missing the apple mobile device driver (verified by going through the apple doc #306640)on my desktop. Running Xp with service pack 2 on both computers. Why isn't this component being loaded into my desktop and where can I obtain it? Thanks.

    Try uninstalling the following items in order:
    Apple mobile device (might not be installed)
    Apple software update
    iTunes
    Quicktime
    Now restart computer.
    Now download itunes743setup and save it to your desktop.
    Disable any anti-virus and internet security.
    Now install itunes.
    If this does not work, then there is something blocking the apple mobile device from installing.
    this article from the apple support website will help turn everything off except what the computer needs. http://docs.info.apple.com/article.html?artnum=302538
    Uninstall the items previously mentioned.
    Restart the computer again.
    Then install itunes again.
    The apple mobile device driver is installed with itunes.
    Hope this helps.

  • Apple Mobile Device Driver issues

    First let me start that I have read dozens of pages on the various Apple sites which attempt to help fix this problem - some are just plain awful, some make no sense at all (disconnect cable, do x y and x, but no instruction ever to re-connect cables - well how is that going to fix anything). Anyway my primary machine is a Vista Ultimate (32 bit) laptop, with iTunes 10.0.1.22 and the library on a NAS device. I have several iPods, including a Touch and they all connect and synch easily with iTunes. Two days ago I received an iPad and connected to this machine and got the dreaded - load drivers, errors, followed by the Driver load failed messages. Spent 1+ hours trying all the advice to no affect. The Device Manager shows no indication of the Apple Mobile Device driver and only shows the iPad for a short time under Other Devices with an Exclamation point. No note of a Mass Storage device there or in Windows Explorer. I then connected the iPad to my Windows & machine and it immediately was recognized and sync'd with iTunes. This afternoon, I went thru the same aggravation with a brand new Shuffle. No dice on the Vista machine, immediate success on the Windows 7 machine. Isn't there a SIMPLE way to get the driver installed properly under Vista. Pointed the driver process to the C:/Program Files/Common Files/Apple/Mobile Device Support/Drivers and there is some action, I see the driver, but again some process kicks in and the whole device driver failure process starts again.
    This whole process is giving me a bad taste for i_software. I consider myself a sophisticated computer user (IT professional with hands-on PC experience for 20 years).

    I agree, but I have 2.5 years on this Vista machine and upgrading it to Win7 really means tossing it - not a bad idea; but next week I migrate my work PC (XP!!) - and I can only take 1 excedrine migrane a day!

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