Cannot install Apple Mobile Device USB Driver

When I open iTunes my iPhone 4S will not show up as a device. I have tried the advice provided by Apple. I have gone through the iPhone Troubleshooting Assistant. That gave no solutions. I have tried the other solutions offered by Apple. I think that I have possibly identified the problem. As far as I know the Apple Mobile Device USB Driver is not installed on my computer. I have tried to install it but when I do I receive an error message. I repeat the entire error message in the following paragraph. The message appears in a dialogue box with the name: "Update Driver Software - iPhone".
"Windows encountered a problem installing the driver software for your device. Windows found driver software for your device but encountered an error while attempting to install it. Apple Mobile Device USB Driver. Access is denied. If you know the manufacturer of your device, you can visit its website and check the support section for driver software."
I cannot find a solution to this problem on Apple's website. How can I get this driver installed?
My version of iTunes is current. My PC's operating system is Microsoft Windows Vista Home Premium Service Pack 2.

if you haven't resolved that issue , i had the same problem and after 2 days working on it i found a solution , windows security wasn't letting me chage permisions or install any new software here's what i did :
1- control panel
2- system and security
3- under windows  firewall click on allow a program over windows firewall
4- what i did was click on every single box there is on private not public
5- click accept , after i  went to device manager right click iphone update driver  , you shouldn't have the access denied anymore

Similar Messages

  • I cant install apple mobile device usb driver

    i plug my ipod touch 4g into my computer and it starts charging, but it doesnt appear in itunes. if i put it in dfu move or w.e its called , it will pop up in itunes to restore it but after it restores and i unplug it and plug it back in, it wont appear again. ive tried everything on the forums ive reinstalled itunes and i just think its because the apple mobile device usb driver isnt installed. my computer doesnt recognize my ipod as a camera either because i couldnt find it in device mananger on windows 7

    someone please help

  • The "Unable to install Apple Mobile Device USB Driver" problem

    Ever since I installed iTunes 10, I've had nothing but problems. I tried every fix I could find on the internet, unfortunately there are not too many, Apple's own website has loads of fixes but they never work.
    I keep getting the Apple Mobile Device USB Driver come up in Device Manager with a little yellow exclamation mark and nothing I seem to do can fix it properly. I managed to fix it once, my iPod was synced and all was good, but once I restarted my PC, the problems started again. And I tried my friends iPhone which works perfectly and the same problem came up on my PC.
    Cant someone give me a proper fix please?

    I had the same problem with my iTouch when I upgraded to iTunes 10. I'm not sure if my problem was the same as with the nano but every time I reinstalled iTunes and plugged in my Touch, I got an error message for driver installation and the Apple Mobile Device USB Driver in Device Manager with a little yellow exclamation mark. The error message that came up stated something about the digital signature of the driver not being right. The fix that worked for me was as follows:
    Delete the 2 Apple Mobile Device USB Driver files. If you right click on the Apple Mobile Device USB Driver in Device Manager and select properties it will tell you where they are located in the windows folder. My 2 files for windows 7 64 bit were:
    usbaapl64.sys
    usbaaplrc.dll
    With ipod disconnected, restart computer and press F8 to enter boot menu.
    Select boot option without digital driver signature support.
    After boot, connect ipod and driver should automatically install correctly without error.
    Good Luck
    I called Apple and they would not provide any unpaid support for iTunes issues.

  • How do i install Apple Mobile Device USB driver

    I have just bought an ipad 2 and cannot connect to itunes - various messages tell me to ensure Apple mobile driver is installed - how do i do that?

    Hope you got this fixed.
    I just fixed my ipod nano problem on my own and figured I'd share as I have just spent the last 4 hours trying to trouble shoot all of Apple's problems...following everyone's tips...nothing worked until I figured it out on my own.
    I'm running windows 7 and have an Ipod Nano (6th Gen).  Hard drive crashed on computer.  Replaced HD.  Everything works fine now.  Downloaded iTunes along with all other programs.  Nano wouldn't show up or sync on iTunes.  Said Device Driver Software was not successfully installed (some USB problems).  Tried everything.  Finally, I figured it out.
    Disconnect Nano.  Uninstall iTunes AS WELL AS Apple Application Support, Apple Mobile Device Support, and Apple Software Update.  Apple only tells you to uninstall iTunes and reinstall..restart computer bla bla bla.  I said screw it and uninstalled all Apple programs (well, the listed ones above).  I hooked up my nano to my computer to make sure the device manager recognized it without anything else plugged in...and it did.  I unplugged it.  Reinstall iTunes and all three other Apple programs listed above will also reinstall.  I opened iTunes and plugged in my nano.  It started with the "installing device driver software" and I was sure it wasn't going to work.  Well, it did work.  My nano showed up in the upper right bar of iTunes and synced.  Unreal...  I unplugged my nano and plugged in the wife's.  Once again, "installing device driver software."  Voila!  Her's showed up and synced too.  I plugged mine back it to make sure it worked and it did.  I'm done.  It's working.  Hope these steps work for you as well.

  • How do i fix the "Unable to install Apple Mobile Device USB Driver" problem access denied

    My new iphone 5c will not work with my laptop.  The apple mobile usb driver will not install.  'Access denied' is the final message in the diaolgue box of the device load error.  The device is recognized but there is the yellow triangle with the exclamation point on it indicating an error installing.   I've removed itunes and its components as directed step by step ..... twice.....  I've disabled antivirus, firewalls, and even created a second admin profile in hopes that it would load the driver.   Nothing is working.  The apple person was supposed to call me back after we were on the phone 90 minutes.  Well.... I guess she did not.  Help!!!  I would love to sync my phone.  Any ideas?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I updated to iTunes 10.7 and now iTunes does not see my iPod Touch.  It says the Apple Mobile Device USB Driver cannot be installed.

    I updated to iTunes 10.7 and now iTunes does not see my iPod touch.  After the update I got a message that the Apple Mobile Device USB Driver could not be installed.  I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem.  I have followed the suggested fixes in Apple Support.   Any suggestions?  Thanks!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Apple mobile device USB driver is missing and cannot be installed

    Hi,
    My iPod nano (6th gen) is not recognised by iTunes but is recognised by Windows sometimes (once in 2-3 attempts).
    Every time I connect my iPod to my laptop, a window pops up saying "an iPod is detected but could not be identified properly...".
    I looked through apple support page and narrowed down the cause to the driver.
    Apple mobile device USB driver does not show up in Device Manager.
    However iPod does show up under Portable Devices as a camera when iPod is recognised by Windows.
    I tried reinstalling Apple Mobile Device USB Driver as it was shown in the support page (right click on iPod in Device Manager>update driver software>...).
    This did not work (gave me an error saying "the folder you specified doesn't contain a compatible software driver for your device...".
    So I tried another method I found online; extract iTunes installer (itunes6464setup.exe), extract AppleMobileDeviceSupport6464.msi in it, and use the files in it to update driver.
    This gave me the same error.
    It seems that a Windows driver is installed for my iPod (WPD FileSystem Volume Driver); when I opt for "search automatically" in Uptade driver software, this driver shows up with the message "the best driver for your device is already installed".
    Also, my iPod is shown in Devices and Printers with an exclamation mark (when I connect my iPod to my laptop, the exclamation mark shows up only after I click OK on the message window "an iPod is detected but could not be identified properly...")
    Troubleshoot showed "Windows is uninstalling this device (Code 21)".
    I'd appreciate it if someone could help with the situation.
    I'm using Windows 8.1, iTunes 12.1 for Windows 64bit, and iPod nano 6th gen.
    I haven't connected my iPod to my laptop for a long while, but I recall connecting an iPhone to my laptop a while ago and it was recognised just fine.
    After that I updated my Windows from 8 to 8.1, but I don't think it has anything to do with the problem as my iPod wasn't recognised by iTunes before and after the update.
    Thank you in advance!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the advice above doesn't resolve things you could try this alternate version:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases. Or roll back to the previous build:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    tt2

  • Unable to install Itunes 10.1 or 10.1.1  -Apple Mobile Device USB Driver

    Unable to install Itunes 10.1 or 10.1.1 and have it sucesfully install the Apple Mobile Device USB Driver. It keeps coming up with an error that the driver is unsigned or disappears completely from device manager.
    I have tried full uninstall including cleaning registry keys and file system. If I uninstall and re-install 9.2.1 usb driver works perfectly and I have no issues synching with phone or seeing the phone in Itunes.
    I have tried repair installs, updating the drivers by pointing to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    I have tried removing all USB devices and having them reinstall from Windows after a reboot. Nothing seems to work.
    I just got a new IPAD and cannot use it because I cannot install 10.1 at least to have it connect. It came with IOS 4.2.1 on it.

    I also encountered the same problem.
    and yes, I uninstalled and reinstalled itunes 10.1.1 bla bla blahhh....
    Same issue!!! itunes cannot open cuz the mobile device support not started etc..
    but when reinstalled prior itunes version 9.2 its gone
    and issue fixed.
    i can sync my 3G.
    but not my 4G. it says you need to upgrade to 10.1 or above
    spending the whole night to fix the problem which never occured b4
    i finally find out one thing.
    pl keep in mind im not a computer exprt
    i tried this and it worked, i don know what fixed it, bt it works
    try this at your own risk. some comp genius will tell us weather this way is right or not.
    ok. lets start...
    in your desktop make a new folder. name it Kmh_\CoreFP
    try uninstalling the newer version 10.1
    only the itunes not other mobile div suprt, application suprt etc.
    dont mind the following order:http://support.apple.com/kb/HT1923
    and reinstall itunes 9.2
    go to C:\Program Files\Common Files\Apple
    you wil find a folder named "CoreFP"
    copy it and paste to Kmh_\CoreFP
    uninstall itunes 9.2
    and reinstall itunes 10.1 again
    go to C:\Program Files\Common Files\Apple
    you wil find folder named "CoreFP"
    find the difference in properties comparing the one u stored in Kmh_\CoreFP
    ok delete it and replace it with the one we stored stored in Kmh_\CoreFP
    restart the computer and start itunes now
    what happens?
    best of luck.
    -Kmhm63
    reinstall the newer version 10.1
    I would suggest that you revert back to prior working version until Apple comes out with an update that fixes what 10.1.1 broke.

  • Apple mobile device USB Driver won't install (Code 37) on my 7th Generation iPod Nano

    As a result, iTunes won't detect my iPod. But the iPod will charge when I plug it in to my comp, and there is an iPod folder in "My Computer". But after installing iTunes, it no longer says “connected” on the iPod (even though it still charges it). And, in Device manager, there is a yellow exclamation mark that appears in the DVD/CD-ROM drive directly after installing iTunes – there is also a yellow mark next to “Apple mobile device USB Driver” when my iPod is plugged in. For both, it says “Code 37.” I know how to fix the DVD/CD-ROM drive problem (by deleting the filters) but the Apple driver still won't install after that. I've tried troubling shooting this. I uninstalled and reinstalled the drivers, but it hasn't made a difference. And I've uninstalled and reinstalled iTunes multiple times, too, and every time I reinstall iTunes the same thing happens: my iPod no longer says “connected on the screen,” and the  DVD/CD-ROM drive gets code 37 again. Also, I tried different USB cables/ports.
    Any help of suggestions would be greatly appreciated. And I think I've already read a lot of troubleshooting guides on this site, but haven't had any success so far.

    Sorry, I'm confused. What do you mean by “leaving all other USB devices disconnected”? Does that include my mouse, keyboard, etc? And does that mean I uninstall those things in the device manager?

  • Apple Mobile Device USB Driver, failed install on WIN7 PC

    I have a PC with Windows 7 OS 64 bit. Loaded iTunes software on PC. Trying to sync iPhone 3G. Error message: Apple Mobile Device USB driver will not install. Yes, I have internet connectivity and automatic updates are enabled. Thoughts?

    Sorry, I'm confused. What do you mean by “leaving all other USB devices disconnected”? Does that include my mouse, keyboard, etc? And does that mean I uninstall those things in the device manager?

  • IPhone 6, iOS 8 - Apple Mobile Device USB Driver wont install

    Ive just purchased an iPhone 6 from the Apple store. Of course because its the latest model its running the latest iOS (iOS 8.0).
    I tried connecting it to my computer with the included USB lightening cable. My computer attempted to install the driver and then the error message appeared "Apple Mobile Device USB Driver install was not successful".
    I have tried another USB port. I also tried a solution from a previous similar topic on the Apple discussion threads that suggested uninstalling iTunes & the 3 Apple software additions: Apple Application Support, Apple Software Update, Apple Mobile Device Support.
    Once the above software was uninstalled i connected my iPhone6 via USB to my computer and device manager read it fine. I assumed my issue was resolved so i continued to reinstall iTunes once again. Once all complete i connected once more and the original error reoccurred.
    Is this an issue with just iPhone6 models, iOS8 users or is there an underlying problem?

    OK.  I found my answer, thanks to another posting.
    Uninstall iTunes
    Uninstall Apple Software Update
    Uninstall Mobile Device Service
    Uninstall Bonjour
    Uninstall Application Support....all in this order.
    Clear everything from Trash.
    Restart PC
    Install latest version of iTunes.
    It worked!

  • ITunes won't recognize my iPod. I have the Apple Mobile Device USB driver installed in my programs but it doesn't show up in my Device Manager or Services. Can someone help?

    So I connected my iPod to iTunes and an error message came up saying it needed an updated version of iTunes 64 bit and I was missing the Apple Mobile Device USB driver so I downloaded it because another discussion said that was the solution. I did but it wont show up in my device manager or services. Can someone help me figure out whats wrong?

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • HT4959 How do I get Apple Mobile Device USB driver?

    How do I obtain an Apple Mobile Device USB driver as without it I cannot load 10.6.1?

    Install iTunes. 10.6.1 refers to a version of iTunes. 5.1.1 is the current version of iOS. I assume what you mean is you can't update your phone to 5.1.1.
    You need to clarify what you have and what you are trying to do. Your profile says you have an iPhone 4S with iOS 4.3.3, which is physically impossible. All iPhone 4S's come with at least iOS 5.0

  • Apple mobile device usb driver not digitally signed

    I installed(updated) itunes 12.1.1.4 64-bit on wildows 7. Then, it can not recognize iphones and ipods any more.
    I tried every means to fix this, updating windows and itunes, uninstalling and installing, rebooting and restarting.......
    Finally, I find that the apple mobile device usb driver is not digitally signed.  I found this when I open the computer/manage/device manager/portable device/iphone/update driver.  Windows installed mtp usb driver for apple products and indicating the related apple driver software cannot be installed.
    what's wrong with this?  should I wait until apple solve this problem?

    I suggest you try the "for older video cards" version...
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Apple Mobile Device USB Driver (CODE 52 Error)

    I've been trying to sync my ipod touch with my laptop computer. I recently updated my version of iTunes, and now can not get my ipod to sync with my computer. The problem is in the Apple Mobile Device USB Driver. The error I am getting is a Code 52 error which states: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source."  I've tried uninstalling the USB driver along with iTunes and all the related software. I have a windows 7 notebook. Any help resolving this issue would be greatly appreciated.

    Hi ADziack24,
    Thanks for using the Apple Support Communities. The following resource includes an entire section dedicated to the error you are receiving. The steps may help to resolve your issue:
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    http://support.apple.com/en-us/TS1538#error52
    - Matt M.

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