Cannot install Blackberry Link

I just purchased a Z10.
I am running Windows 7 on my laptop and cannot get Blackberry Link to install.  I get Error 1920.  I turned off all firewalls and security and I am logged in as Administrator.  I called Blackberry Support number, and they told me it was a Microsoft issue and I would need to contact Microsoft.  Microsoft will charge me for the support call,so I am looking for any other information about this.  
I like this phone, but may take it back if I cannot get it to install as I have been unable to get all my contacts to transfer from my droid phone.  
Any suggestions?

Hey shinessun9,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Follow the steps in this KB article to resolve the Error 1406: www.blackberry.com/btsc/KB10634
Once completed then attempt to install BlackBerry Link.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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    BBM Channels  PIN: C0007093A
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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

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    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

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    Please click the Thumbs Up icon if this comment has helped you!
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    BBM Channels  PIN: C0007093A
    Do not forget to give LIKE    Those people who help you and advise you about your doubts.  if the review has been SOLVED** # 4LL  #ÉliteRoad  Make a backup of your BlackBerry
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    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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