Cannot install BT driver

For last few days I was not able to use my Bluetooth and wireless connection. Then when I was trying to install Bluetooth driver on my Toshiba Satellite M645 - PSMPML-00UOO5 it shows the message "Could not turn Bluetooth power on. Please turn on wireless communication switch located on side of main unit." but i am not understanding this.
Where is the switch?

According posted part number you have an Asian notebook model and it is not known to me.
Anyway, I presume the principle how it works must be the same for all Toshiba models so for enabling WLAN or BT module you must use FN+F8 key combination.
Please check it out and post some feedback.

Similar Messages

Cannot Install Graphics Driver for windows 7 64 bit...

Hi... I cannot find a suitable amd driver setup file for my windows 7 64 bit machine of HP.. Can anyone help??!!

Hi:
Please see my reply to your other post at the link below...
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/Cannot-Install-Graphics-Driver-for-windows-7...

Cannot install LAN driver for my "KT6 Delta Series" motherboard

I've got this motherboard (KT6 Delta Series). Bought it second hand recently and I haven't got the original MSI driver CD. I downloaded all the drivers from the MSI website (http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=474&kind=1) but I'm not able to install the driver for my onboard LAN.
I just get a yellow dot on the ethernet controller under unknown devices in my device manager. When I try to update driver from device manager by searching the folder where I unzipped the driver, I just get a message saying something like "no driver could be found for this device in the selected folder... will you connect to Windows Update to search for a driver...?". I've also tried to install it the hard way by selecting "from floppy disc" and browse for the "b44win.inf" file inside the "WinXP" folder in the unzipped driver folder... but I stilll get an error message... saying something like "can't find any information of the hardware in the selected folder"... it's a bit difficult for me to describe the messages correctley because not English Windows version.
I've downloaded both LAN drivers for this card from MSI download site (http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=474&kind=1). Both "Broadcom 5788 LAN Drivers" and "Broadcom 4401 LAN Drivers" and non of them will install on my system. I've also tried downloading from the Broadcom website (http://www.broadcom.com/drivers/downloaddrivers.php). NON of them will install (
I've just formated my harddrive with fresh Windows XP install... The only software already installed is drivers for my motherboard and AGP card. No other software that can make any conflicts. When I connect a network cable to the onboard LAN the yellow light goes on so it seems the card itself is working.... but where can I get a driver that will install???
I've also tried connecting another network card (realtek 10/100) and connected my ADSL internett through it... and used the MSI Live Update utility... but still no luck... the only network driver it gets is the one for my reltek card :-(
Any suggestions???
I use Windows XP Professional SP2. How do I install the drivers for my onboard LAN???
Best regard.
Tor-Atle Kindsbekken

Quote from: osnavi on 05-November-05, 20:02:09
"...so my onboard Broadcom 4401/5788 controller thinks it is a 3COM controller instead of a broadcom controller..." Think it shouldn't be possible since basic data should be written in a kind of ROM. Now, if that could happen, it should be possible to reverse it the same way you did to overwrite that data.
I belive you are right... but I can't reverse it the same way I did when overwrite the data... because I'm not able to install the driver :( I cannot install the driver at all in Windows XP. In Windows ME it's possible to force the installation of the driver... but it does not work. It moves from unknown devices to network controllers... but it gets a yellow dot... and is not working. Every time I boot Windows ME I get a message reporting that something is wrong with the broadcom ethernet controller :(
I belive the only way I can reverse it is to replace my harddrive with another... with Windows XP and drivers for my card is already installed on the harddrive... the same way as I did when overwriting the rom file(s) with data from my Asus board... but I can't make such a harddrive when the drivers won't install on my card :(
I maybe think this also has happend to the onboard Audio controller... and maybe the chipsett also :( The audio controller works perfectley eith the MSI C-Media drivers... but when I run MSI live update... I get drivers for the C-Media device... but also drivers for "VIA AC97" audio controller can be downloaded from the MSI Live Update Utility... The "VIA AC97" is the audio controller on my Asus board... so I belive it has happened here also... and maybe also to the "VIA 4in1" chipset... but this is the same "VIA KT600" chipset as on my Asus board. When updating my Via 4in1 driver, I just get an option to update the inf file. But normaly on "Via 4in1" drivers on other boards I know, there shold be installed drivers for PCI, IDE and AGP. Is it the same way for you guys with this motherboard? Is it only the "Inf file" to update for you guys also?
What I think is most frustrating here is that things like this cab happen. This can happen to everybody. Many times I've switched harddrive from one computer to another... and I've never experienced anything like this before. This time I was not planing to boot the harddrive at all... just format it... but forgot to set the right boot order... so the harddrive booten... and that's all it takes to "destroy" my board. Shouldn't these ROM files be a littlebit more difficult to overwrite, you think? Why doesn't MSI writeprotect their ROM files or anything... to make them a littlebit more difficult to destroy...?
Well... I'm still interested in advices on how to "restore" my motherboard data to the original values... and remember... clear CMOS and update BIOS is not enough :(

Satellite A40-151: Cannot install display driver from Intel site

Trying to update display driver on the A40-151. Have downloaded latest driver from Intel which very helpfully states 'You cannot install this driver, please contact your vendor' no more clues.
Toshiba site only seems to have the 6.13.10.3514 version which is the same as that which came with machine. Am I therefore stuck with no possible upgrades?
The current driver seems not to be 100% compatible with Directx 9.0c * Sigh *

Hi
What Intel graphic card was installed on your notebook?
Is it a Intel 852GME 16MB-64MB shared memory graphic card???
I have found nice information on the Intel page and it seems that the graphic card hardware does not support the DirectX9 but only the DirextX7 and DirecttX8
The graphic driver from the Intel page will not help you.
Firstly you will be not able to install it because its not designed for the Toshiba notebook usage and secondly the hardware does not support it.
But I give you one tip if you search for a earlier driver version.
Some notebooks use the same graphic cards. Try to search for the driver in different notebook series with the same graphic card .
But the new installation will nothing change. The DirectX 9 API is not supported

Satellite C850-19Z - cannot install display driver

Hi
I have had to reinstall my Toshiba Satellite C850 - 19Z ----- PSCBWE - 02400NEN
with Windows 7 Home Premium 64 bit.
The laptop uses Intel(R) Celeron(R) CPU B830 @ 1.80GHz 1.80 GHz processor
Everything has installed fine apart from the display driver.
I downloaded the following file as my laptop is using an Intel Processor
Intel Display Driver
Version 8.15.10.2752
display-20130924153144.zip4
For model Satellite C850
I found the file using the following drop down options on the Toshia website
Satellite C850 PSCBWE Windows 7 64 Bit Display Driver United Kingdom English
When I try to install the file I get the following error message:
This computer does not meet the minimum requirements for installing the software.
I have checked the requirements in the readme file. The three requirements are:
1.
3rd generation Intel(R) Core(TM) processors
2nd generation Intel(R) Core(TM) i3 processor
2nd generation Intel(R) Core(TM) i5 processor
2nd generation Intel(R) Core(TM) i5 vPro(TM) processor
2nd generation Intel(R) Core(TM) i7 processor
2nd generation Intel(R) Core(TM) i7 vPro(TM) processor
I am not sure which generation my processor belongs to but i'm assuming it is one of the above since this is the driver for my specific laptop.
2. The software should be installed on systems with at
least 1 GB of system memory.
I have 4 GB of RAM and my system is showing 4 GB is installed.
3. There should be sufficient hard disk space in the <TEMP>
directory on the system in order to install this
software.
I have 270 GB of free space in my primary hard drive / partition which windows is installed into. The file defaults to extract in this hard drive / partition.
I cannot figure out what the problem is with this installation.
Please help!!!
Thanks
Message was edited by: Bob001_1

Hi
As you said, the notebook was equipped with the Intel Celeron processor B830
This CPU supports the Intel HD graphic chip as mentioned on the Intel ARK page:
http://ark.intel.com/de/products/71141
The driver can be downloaded also from Intel page:
https://downloadcenter.intel.com/
Here choose:
-Graphics drivers
-Laptop graphics drivers
-Intel Celeron Processors with Intel HD graphics
Here you can download an zip package.
Then you will be able to update or install the driver within the device manager.
You can use the Advanced installation which will help you to point to the unzipped driver folder

Pavilion g7 Cannot install video driver for HD Radeon HD 7670M

1. I couldn't install video driver after reinstalling windows on my computer, instead of showing HD Radeon HD 7670 it just shows HD Radeon HD 7600 Series and when you install driver from AMD.COM it installs all the software but the driver. Also 2. I could not use this video card for Adobe AE, even though the video card is in their list

Hi Elijah_Mochalov and welcome to the HP Support Forums!
I see that you are having a problem reinstalling the video card after reinstalling Windows on your HP Pavilion g7. I will try my best to help you resolve this issue. To better assist you, could you please tell me the full model number of your computer and the operating system that you have installed on it. Here are a couple of guides for How Do I Find My Model Number or Product Number? and Which Windows operating system am I running?
I suggest that you download the driver for your HD Radeon HD 7670 video card and save it to your desktop. Then go to Device Manager and uninstall what it there for your video driver and then reinstall the downloaded driver, then restart your computer.
I hope this information helps, please let me know.
Have a great day!
I worked on behalf of HP.

Cannot install camera driver

I just bought a new ideapad s205 and i installed windows 7 x64 on it. windows installed a generic driver for the camera, a 2006 driver, and i cannot change it...windows says it's the best driver. the problem is that the image is very dark...you can only see shades... i downloaded the driver from lenovo, installed the bison software but that does nothing to change the driver...
where can i get the drivers for this camera...the drivers alone to change those that windows installed?
thanks in advance...

http://www.testmycam.com/

Cannot install TWAIN driver - run preflight failed

I am a Windoze refugee who is helping my father clean up his messy iMac.
He has a Brother DCP-165C printer which he cannot use to scan.
Mac OS X 10.5.8 is up to date, I have recently run the verify disk utility and fix file permissions (as part of my efforts to fix this problem).
I have seen and followed a number of posts in my attemps to fix it and can summarise my efforts as follows:
De-installed all Brother drivers as per their instructions for OS X 10.5.8 on their supprt website.
The Brother printer driver package installs fine so in repeated attempts I have used various postings to de-install them, they all follow the same theme, but this one appeared a bit more comprehensive https://discussions.apple.com/thread/1881546?start=0&tstart=0
I have created a new user (with admin privs) and tried using that to install since I read that files in the users home can interfere with an installation - no joy.
So I finally took the plunge and extracted the preflight script out of the package and ran it in terminal. It's a perl script which gives the following error:
Can't locate Foundation.pm in @INC (@INC contains: /Library/Perl/Updates/5.8.8 /System/Library/Perl/5.8.8/darwin-thread-multi-2level /System/Library/Perl/5.8.8 /Library/Perl/5.8.8/darwin-thread-multi-2level /Library/Perl/5.8.8 /Library/Perl /Network/Library/Perl/5.8.8/darwin-thread-multi-2level /Network/Library/Perl/5.8.8 /Network/Library/Perl .) at preflight line 12.
BEGIN failed--compilation aborted at preflight line 12.
Now that sounds pretty terminal, but, the secret I haven't let you in on is that I installed the TWAIN package fine last week. I don't know why (or am even certain if) it stopped working, but we had some problems with the printer.
So my conclusion is that I should be able to get this missing perl component, but perl is something I know nothing about.
thanks in anticipation

Solved!!!
Once again thank you BDAqua for keeping me pointed in the right direction.
After some serious research:
@INC array is set when perl is compiled, it is actually built into the perl binary when you run Configure before compiling..
So it cannot be changed without re-compilation. Likewise, it cannot be broken without re-compiling
/System/Library/Perl/Extras/5.8.8 is not actually in the @INC array, Apple use none of the accepted methods (or so I believe) of adding it, they have a file in /Library/perl/5.8.8 named AppendToPath which contains:
               /System/Library/Perl/Extras/5.8.8
                /Library/Perl/5.8.6
                /Library/Perl/5.8.1
The references to previous versions are there for backward compatibility.
It is also poosible to create a PrependToPath file. As you would expect PrependToPath adds directory(s) to the beginning of the search, and AppendToPath to the end.
You can list the contents of @INC with this command:
perl -e 'print join "\n",@INC'
All I did was run Pacifist to verify the directory /Library/perl/5.8.8 and it reported only 5 files found out of 50, so I just asked it to install the directory structure. That was it, fixed, the TWAIN drivers installed.
For background read:
http://www.perlmonks.org/?node_id=486084
http://www.perlmonks.org/?node_id=385469
A must-read is
https://developer.apple.com/library/mac/#documentation/Darwin/Reference/ManPages /man1/perlmacosx.1.html
which details how perl s configured on OS X.
which contains this important and amusing snippet:
"If all else fails and you want to really, REALLY, start from scratch and remove even your Apple Perl installation (which has become corrupted somehow), the following instructions should do it. Please think twice before following these instructions: they are much like
conducting brain surgery to yourself. Without anesthesia. We will not come to fix your system if you do this."

P965 Neo JMicron ?buggy? in PATA-mode and cannot install newest driver

I have a MSI P965 Neo and a PATA HDD (alone on the IDE-cable)
if I copy some big files over network (via onboard realtek) from 2 other computers in my network:
PATA:
a) files are ok (correct md5), without the JMicron-driver 1.06.01.00 from MSI website, but very slow speed and laggy mouse.
b) files are NOT ok, with JMicron-driver 1.06.01.00, speed is fast, mouse are ok.
if I use a PATA-2-SATA adapter from a friend and the HDD is
a) hooked on JMicron-SATA-Port, with JMicron-driver 1.06.01.00, files are ok.
b) hooked on intel-port, files are ok.
I did some tests with a dlink-NIC on msi mobo, but in PATA-mode on JMicron still errors.
so for the JMicron in PATA-mode there is a bug, in SATA-mode not.
I have hope with with the new driver from MSI site vesion 1.14.00.00 but this one won´t install - got a dialog with "updatedriverforplugandplaydevices: error".
any help ? coz I cannot use the PATA-2-SATA adapter from my friend forever and buying one isn´t a big deal but I paid already for not 100% bugfree msi p965 neo.
update:
filecopy from internal hdd to external usb-hdd, is not a problem, only over network. so JMicron in PATA-mode produces errors if realtek-onboard-chip is under load or an other NIC.
OS was WinXP SP2 32bit, but WinXP x64 has the same problem.
I tried also older realtek drivers but no success.
but Vista RC1 has no errors with filecopy over network with jmicron in pata-mode, with Vista´s default drivers for JMicron and realtek-nic

I got the same problem with "HANGING"... the whole system freezes (mouse and sound for example) when I access my DVD burner, e.g. wenn I insert a new DVD, and/or copy a file like VTS_04_1.VOB to my system (just for testing). I never experienced this behaviour in any PC system before... This isn't acceptable on a 2 gig, 6600 core 2 duo system.
I played World of Warcraft recently, and burned a video DVD from a hdd image file at the same time - which should be blindfoldly managed on a core 2 duo 6600.
on my old system (an amd, single core) the same action would have no effect on the game. But on my new MSI board system, there were major hangs to the game... Just when the system accessed the DVD burner.
More strange appears to me, that accessing the second DVD device, the DVD-R (just reading) doesn't cause any hangs to my system.
I never had any of this occurences in any PC before ... This must have something to do with the Jmicron IDE to SATA2 "bridge".
I got the JMB36X 1.14.01.exe and the latest BIOS
My system specifications read as follows:
1x 3R Systems DCase R202, silver be quiet
1x SilentMaxx 480Watts, 19dB extra silent
1x MSI P965 Neo-F Socket775, FSB800/1066 ATX PCI-E16x
2x CSX1024MB DDR2 DIMM, 800MHz, original Value
1x Core 2 Duo E6600 (2,4GHz 4MB), Box S775
1x GeForce 7900 GTX 512 MB Gigabyte, TV-Out/DVI Retail
2x SATA2 250GB Samsung SP2504C
1x LG GSA-H20L Black Lightscribe, Retail Nero+Kabel
1x Lite-ON DVD-ROM SHD-16H5S-05C, 16X
Hoping there will be a fix soon... I noticed this strange behaviour at once, when I installed Heroes of Might and Magic V (just after I bought my new system) and wondered, why the installation routine takes SOOOO long and consumes one core cpu completely....
Regards,
chingom

Satellite Pro M30 - cannot install sound driver

Hi
I have a Satellite Pro M30 which usaed to work fine but I can no longer install sound card drivers on it.
I THINK it has happened since we reinstalled windows XP Pro with SP2 but can not be certain.
It is trying to install the Sigmatel AVC97 drivers and comes up with the following error.
Invalid operating system parameter or this installer does not support this operating system
Any suggestions as there seems to be only one sound driver for the SPM30 family.

Nobody here have got a problems with sound driver installation just you
So is this not strange for you???
Either you did something wrong or its your windows XP issue.
Please note that the Toshiba driver page provides also the Installation Instructions
There you can find the right installation order!
Install your OS again and follow this instruction in this doc!

Cannot Install Latest Driver or Full Menu Program for Laserjet 400 m401dw

Running Windows 7 Pro (64 bit). Downloaded these files from HP: (1) LJ-M401-drv-installer-13198; (2) LJ-M401-full-solution-13198; (3) LJ-M401dne-full-solution-13067. Each time I ran any of the files, I got about 91% complete at the "preparing to install" stage and then got the error message that the installation encountered an error and I should reboot. I have now rebooted several times and still have not succeeded with installation of any of the files. I have disconnected the USB cable everytime and still none of the files will install.
There must be some kind of workaround but I haven't found it. Any help out there?

Hi jleesq,
I hate to hear you are having installation issues. Please see the below steps that may resolve the issue. If you are still unable to install, a generic driver can be added to enable print functionality only. Here is a link that will provide steps for that, however be sure to select HP universal print driver PCL6 instead of 990c, if this process is used. Link
Installation steps:
1. Completely remove any printer components that installed on the PC (check programs/features, device manager, etc.)
2. Download and save the full feature software from Here
3. Run disk clean up and disable unneccessary start up programs through MSConfig (see steps below if needed)
3. Reboot PC
4. Temporarily disable firewall
5. Run installation from fresh download with new USB cable (do not connect USB to device or PC until prompted by software)
Selective startup in MSConfig:
HP and I are not responsible for any changes made in system configuration
1. Click start button
2. Type MSConfig in search, double click to enter
***If Normal Startup is currently selected, follow these steps:
Select Selective Startup, and then clear the Load Startup Items check box.
Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
Click Disable All.
***If Selective Startup is currently selected, follow these steps:
Click the Startup tab.
Make a list of the items that are selected. You will need this list to reset your computer startup items later.
Click the General tab.
Clear the Load StartupItems check box.
Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
Make a list of the items that are selected. You will need this list to rest your computer startup items later.
Click Disable All.
Click Apply.
Click OK. A new window displays. Click Restart to continue.
. Upon restarting your computer, the System Configuration Utility window displays.
Note: to return to normal startup or predefined selective startup, these will have to be re-enabled through MSConfig after installation completed. HP and I are not responsible for any changes made in system configuration.
Hope this helps!
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
I work for HP.

Cannot install scanner driver for Epson 1650 Perfection

This isn't making sense to me. I was running Snow Leopard on another drive and was using my Epson Perfection 1650 scanner just fine. I bought a 2TB drive and installed Snow Leopard and am booting from that now and my scanner isn't recognized. If I try to open the Epson Scan utility, it just quits before it fully opens. I downloaded the scanner driver from Epson's website again and when I try to install it, the installer quits before it is fully open.
I did a Repair Permissions but that didn't help.
I tried manually copying the Epson Scanner Module folder from my Library on the other drive to the Library on this new drive and that didn't help.
I found a webpage on Apple's site listing scanners that are compatible with Snow Leopard and mine is listed. It claims most drivers are installed with the system. If so, how come my scanner isn't working now? But it did work in Snow Leopard on my other drive. I can boot from the other drive and use the scanner now, but I want to be able to use it from this drive.

I have been able to use OmniPage X in Snow Leopard with only one problem. I think it is because I did not try to instal it. It came across with my auto transfer from earlier software/hard drives. It reads documents but does not scan because I haven't transferred over my old twain files. I understand that the OmniPage twain file may not work in Snow Leopard but there is a freeware twain driver which I haven't tried.
So if you are having problems installing OmniPage on your Intel Mac, try copying over the app, (OS9 style) from an older Mac which has an old OSX system on which OmniPage X successfully installed.
I use VueScan to scan pages from my scanner, save the multiple pages as a pdf, open OmniPage and get it to import the pdf file. Then I do steps 2, 3 and 4 manually (though you could do all steps automatically). The result is much better and incredibly accurate text - much better than in the olden days when I could scan directly into OmniPage. The only things occasionally misread are numbers, particularly fractions.
I am scanning two pages at a time and the VueScan OCR, though it otherwise does a quite accurate job, tends to blend the two pages together, so it is not useful for me. It would be far too slow to scan in each page separately.
It's a shame that Caere sold OmniPage to Scansoft. I remember getting regular messages about improved accuracy upgrades and I'd always buy them. Caere cared. Scansoft does not, even though OmniPage still is the best OCR software for the Mac.
If Scansoft is not interested in upgrading OmniPage for the Mac, maybe it should stop hogging it and sell it to someone who would be interested in looking after its users.

Cannot install printer driver powerpc no longer supported, but works on older mac

Since I use the same driver on an old Mac Book Air, which had a Lion upgrade put on it, whats the problem?
Yes I have a Dell 3115cn printer, which I use on PC's and My Mac Book Air. The Air was upgraded to Lion and works fine with this printer... All is well
So I buy another MAC Book air, which has Lion pre installed on it. Used migration assistant to copy Mac, but failed. Could not log into main user, FileVault problem. So start with a new user on new mac. Shame.
So I go to install the DELL 3115cn driver and I get the message "You can't open the application Dell 3115cn Installer because PowerPC applications are no longer supported". Which I under stand what it means, but the same driver works fine on the other Lion machine.
Does anyone know if I can by pass this validation? surly the message is completely wrong, else it would not work on my older mac (with lion installed)
May be only the installer is PowerPC stuff. In which case does anyone know how to copy the Printer driver of the older mac. Is that possible?

samfromwisbech wrote:
Since I use the same driver on an old Mac Book Air, which had a Lion upgrade put on it, whats the problem?
Yes I have a Dell 3115cn printer,
So I go to install the DELL 3115cn driver and I get the message "You can't open the application Dell 3115cn Installer because PowerPC applications are no longer supported".
Hello,
the problem is not the printer driver that does not work in Lion, the problem is the installer application which seems to be a PPC based application.
Eventually you may just copy the DELL printer driver itself from the working Air to the system in question.
You will find the appropriate folder (Printers) either in the user's Library or the systems library, depending of the former DELL installation method of the driver.
There will be a subfolder named DELL
As both library's are hidden in Lion you have to use "go to" -> "go to folder" from the menue bar to access the library's.
Lupunus

Cannot install LAN driver on Satellite M100-221

I reinstalled OS on my Satellite M100 - 221 PSMA0E.
IT previously used Windows XP Home Edition, and now I installed Windows XP Professional SP2. I have an error in my DEVICE MANAGER with ethernet controller, mass storage controller,SM bus controller. But let's stick to ETHERNET CONTROLLER.
I download the genuine LAN driver from Toshiba official website, and every time I'm trying to install it I get the message "The specified location does not contain information about your hardware".
In NETWORK UPADATE wizard I don't even have option to choose Realtek driver, only Intel and some others. My network adapter worked great on preinstalled XP Home edition. What am I suppose to do? Please HELP!!!

Hi,
I guess you should try the intel drivers instead of the realtek drivers because your machine was shipped with an Intel LAN chipset.
So, please visit the intel website (www.intel.com) and download the latest LAN drivers from their homepage.
It should work and you should have soon a working ethernet connection.
Regards

Cannot install Display Driver on Satellite L500D-14W

Hey,
I have a big problem with the Display Driver. I reinstalled the Windows now i cant install the Toshiba or any other modified driver. I cant use the old Display resolution 1366x768, only 1024x768.
Windows Device Manager shows only Standard VGA Graphic Card
I tried so many ways to fix this problem.

Hi
If you are using Win 7 then it should not be a big problem to get the right driver for this unit I installed Win 7 on my notebook and Win 7 was able to pick up the driver automatically.
Go to device manager and select the graphic card. Now choose driver update and lets Win 7 searching for the driver automatically
Usually this should work
By the way: Toshiba European driver page provides Win XP and Win 7 drivers for this notebook model L500D PSLT6E

Cannot install BT driver

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