Cannot install Camera Raw 7.2 update

Hi there,
i used abobe download asstant to download and install elements 11. then used elements - help - updates to download and install raw 7.2. however i cannot open any of my rx100 raw .arw files.
camera raw is not listed in   help - about plugin
im using windows xp sp3, and have two physical internal hard drives ( C drive for OS, f drive for data/program files)
i asked adobe to install elements into F:\Program Files\Adobe
i can see that elements auto installs some data to
C:\Documents and Settings\All Users\Application Data\Adobe
including what looks like the raw plugin post update
C:\Documents and Settings\All Users\Application Data\Adobe\CameraRaw
only thing i can think of is rule out two drive issue, uninstall and reintall all to c drive to see if fixes to help elements 'see' plugin
or is there any way to 'force' adobe to see plugin?
any assistance appreciated
many thanks
rob
p.s. experienced it chap, but new to elements and adobes photo software!
Message title was edited by: Brett N

juergen
you will see here
http://www.adobe.com/store/en_us/popup/software/elements11/trialfaq.html
thats confirms pse11 is a fully funtional software package and the trial version contains no limitations - uninstall/reinstall works as normal (i have currently done this three times)
pse11 remembers how far through the trial you are on the same pc
when you first download pse with download assistant it asks for a download directory and this directory subsequently contans all the program files necessary (1gb+) to reinstall pse11 should it be required.
Barabra - i had alread hit uninstall so continued...!
i tried installing to c drive only and same symptoms where pse11 works as normal but not picking up the plugin . but i think i may have found the issue when trying to copy the orig pse11 download/installation folder to another xp machine to rule out this one as the cause. when it got to data19.cab it hit an crc error, so i think my root problem is the orig download could well have some corrupt files.
so currently going back to drawing board on pc2 with XP for a fresh download/install to see how i get on (and this one only has one hard drvie anyway)
also possiby of interest after a little digging last night. within editor. Edit - Preferences - plugins it is possible to specificy to pse11 where to look for plugins. i don't think will help me right at this moment though.
many thanks,
Rob

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