Cannot Install Captivate 7
Hello, I downloaded Captivate 7 but after clicking install, it begins unpacking and then I get a message saying that it looks like a machine restart is pending and that I should quit the instalation. I restarted the machine to be sure and tried again but the same message. Second time I clicked "Ignore" but then got a message saying that Installation could not initialize. It recommended downloading the Adobe Support software which I did. However, the support software did not detect any problems. Any suggestions? Thanks!
By the way, this is not the trial software but a subscription if that matters.
Similar Messages
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Cannot install captivate 8 on Mac - Installer failed to initialise
I have a iMac 10.7.5 and cannot install Captivate 8
I have installed it successfully on my Macbook air using the same file
I have 6, and 7 on my iMAC and never had any problems installing software on this machine before.
Any help would be very appreciatedI can only find a Flash CS3 Installer. When I try to use that, I get an error message that reads:
JavaScript Alert
Critical errors were found in setup
- The installer database is invalid: please re-install the product from the original media.
Please see the Setup log file for details.
Hi Ted,
It seems that you might have upgraded your OS from Tiger(10.4)/Leopard(10.5) to Snow Leopard(10.6) and in the process the Adobe installer database file got corrupted somehow. I would need you to uninstall Flash CS3, run the CS3 and CS4 clean up script to remove any remaining entries of Fl CS3 or PSE 8 then delete the below two files by moving them into trash and emptying the trash and then install Flash CS3 again followed by PSE8. Now, you shall be able to run both the products fine. All the othr CS3 apps mentioned in your above thread will get installed along with Fl CS3.
Here is the location where you will be able to locate the .db files:
<Macintosh HD>\Library\Application Support\Adobe\backup\
<Macintosh HD>\Library\Application Support\Adobe\caps\
Here are the reference links for CS3 and CS4 clean up scripts:
http://www.adobe.com/support/contact/cs3clean.html
http://kb2.adobe.com/cps/406/kb406241.html
Let me know in case you have any queries before executing the above mentioned steps.
Regards,
Ankush
> -
I am trying to install Captivate 8 on our Enterprise laptops. The install will not move pasts 16% and I have tried the install on several laptops. Image is windows 7 64bit. Any suggestions would greatly be appreciated.
Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.
Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.
Thank you
George
I work for HP -
Installing Captivate 8 on an external hard drive?
Is it possible to install Captivate 8 and supporting files on an external hard drive so that I can use it on different computers, such as library or school labs, so I can create screen capture or tutorial scripts with their system without having to install the program on their computers? For instance, I work at a family history center and want to create tutorials that show exactly how the exclusive programs and websites work in center's system, but don't want to leave my program on their system permanently. I also want to complete the tutorials without having to take the time to do the installation or wait for tech staff to install the program when I am visiting other family history repositories or learning institutions.
Install a trial download of Captivate 8 on their system. The do all the captures you need. Transfer the CPTX files to your own PC and finish off there. It shouldn't be a problem. You cannot finish files on their system with the trial version because the output will stop working after 30 days. So you just need to make sure you finish the files on your own system and be careful to turn off the 30 day expiry in Preferences.
-
Unable to install Captivate 5 in Windows 7-64 bits
Hi,
I've just downloaded the trial version of Captivate 5 but it throws an error while installing and I've not seen anything on the web explaining what might be happening.
The error log follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 25 error(s), 23 warning(s)
WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: MsiConfigureProductEx failed with error: 1612
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe Captivate: Failed due to Language Pack installation failure
ERROR: - Adobe Captivate Quiz Results Analyzer: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Captivate Reviewer: Install failed
ERROR: - Adobe Captivate_AdobeCaptivate5en_USLanguagePack: Install failed
The first line of the error log seems to hint at unmet requirements, but the laptop I'm trying to install Cpativate in is a Windows 7 64 bits machine with 4Gb or RAM and plenty of disk space (well above 20Gb).
Can someone please help me? I've been waiting for CP5 for ages!
RuiHi Chirs , sorry for the trouble you are facing. We would like you to be up and running in the language of your choice and not choose the workaround. I have a solution , see if this works for you
Inside the installer folder [either from dvd or a local folder or a extracted location], you can find a folder called "payloads".
1) Inside that, you can find some folders with their names starting with "Microsoft_".
2) Amongst such folders, you should find 3 folders which also end with "_x86_x64".
3) Go into each of these 3 folders and try running the "msi" files manually by double clicking them. In the options screens, select "modify" and keep clicking next till you finish.
Before the workaround .. you have uninstall Captivate 5 and after the workaround re-install captivate in German and this should solve.
if not , I can set up a meeting with you and try and help resolving this issue.
We deeply appreciate your interest shown towards Captivate 5
Thanks
SURESH J -
Can't install Captivate Voices 8 on Mac
I downloaded and installed Captivate 8 on my Mac, but I can't seem to install the NeoSpeech Voices add on. I've downloaded the .dmg installer I couple of different times, and started the install, but everytime it only gets to 2% installation, and then says Installation Failed. When I look at the error summary it says:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS003 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
----------- Payload: Adobe Captivate Voices 8 8.0.0.0 {705AEB02-D616-11E3-BB79-FD781545644A} -----------
FATAL: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract '/Volumes/Captivate Voices 8 1/NeoSpeech Voices/payloads/CaptivateVoicesContent/CaptivateVoicesContent.zip' to '/Library/Application Support/Adobe/Installers/adobeTemp/{705AEB02-D616-11E3-BB79-FD781545644A}'. Error: )
So like I said I downloaded the installer 3 separate times and tried again, but same thing.
Is there a work-around or a way to get a .dmg installer that works?See if the following leads to a solution
Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs -
Cannot install on Win 7 32-bit
I canno install CAptivate 5 on my
new computer, running Win7 32-bit. I receive an exit code 7. I have tried the solutions sugge
sted to other users, but no luck. The same issue happens when I try to use the trial version of Captivate 5.5. Below is the error message I receive
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 23 error(s), 28 warning(s)
WARNING: The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
WARNING: Display requirements not met for {8E355243-1A34-4EE8-A743-C166E68CF5C0}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe Captivate: Failed due to Language Pack installation failure
ERROR: - Adobe Captivate Quiz Results Analyzer: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Captivate Reviewer: Install failed
ERROR: - AdobeJRE: Install failed
ERROR: - Adobe Captivate_AdobeCaptivate5en_USLanguagePack: Install failed[ 800] Thu Jul 07 07:41:39 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.121.0
Win OS version: 6.1.0.0 Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 13152.4 miliseconds (13.1524 seconds) DTR = 59.3047 KBPS (0.0579147 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 638.586 miliseconds (0.638586 seconds)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5
Updating media info for: {02731921-5711-4E7A-A898-D6BCF0F2A1CD}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCSXSInfrastructure2-mul\Install.db
Updating media info for: {033E378E-6AD3-4AD5-BDEB-CBD69B31046C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_ATL_x86\Microsoft_VC90_ATL_x86.msi
Updating media info for: {08D2E121-7F6A-43EB-97FD-629B44903403}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_CRT_x86\Microsoft_VC90_CRT_x86.msi
Updating media info for: {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_ATL_x86\Microsoft_VC80_ATL_x86.msi
Updating media info for: {14FAE750-0D51-4B5A-90D3-9D84AA2B7890}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5de_DELanguagePack\Install.db
Updating media info for: {1F13398D-0BC7-4ACA-B271-521718CD4ED8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5en_GBLanguagePack\Install.db
Updating media info for: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeAPE3-mul\Install.db
Updating media info for: {3BF96AC2-0CA1-11DF-B07B-459956D89593}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeHelp\AIRInstallerRunner.exe
Updating media info for: {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_MFC_x86\Microsoft_VC90_MFC_x86.msi
Updating media info for: {68CEA5C9-2964-4ECB-84A4-D77C511332BC}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AMECore5All_x64\Install.db
Updating media info for: {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AMECore5All\Install.db
Updating media info for: {6B485102-4593-43F6-BA45-F14D690B0C64}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeSuiteSharedConfiguration-mul\Install.db
Updating media info for: {6C7D437A-D2E9-4FE9-A4D9-A6329860835C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeLinguisticsAll\Install.db
Updating media info for: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeTypeSupport10-mul\Install.db
Updating media info for: {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5fr_FRLanguagePack\Install.db
Updating media info for: {82E2A38C-3D77-4B26-8864-E11229A7C039}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5ja_JPLanguagePack\Install.db
Updating media info for: {8557397C-A42D-486F-97B3-A2CBC2372593}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_ATL_x86_x64\Microsoft_VC90_ATL_x86_x64.msi
Updating media info for: {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCSXSExtensions2-mul\Install.db
Updating media info for: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5Core\Install.db
Updating media info for: {8F48056D-A9D5-41B0-881B-10FEA1989A9C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5QRAApp\AdobeAIRInstaller.exe
Updating media info for: {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_CRT_x86_x64\Microsoft_VC90_CRT_x86_x64.msi
Updating media info for: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_CRT_x86\Microsoft_VC80_CRT_x86.msi
Updating media info for: {A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_MFC_x86_x64\Microsoft_VC90_MFC_x86_x64.msi
Updating media info for: {A8798E04-96FF-4564-9157-0D4C89CB794C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeDynamiclinkSupport5All\Install.db
Updating media info for: {AE9B837F-D135-42FC-BE03-33545B5DCBDC}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeWinSoftLinguisticsPluginAll\Install.db
Updating media info for: {BB024724-14D5-4AB6-B21C-74EDA63A0A39}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\HIL_Help_Search\Install.db
Updating media info for: {CBDD7465-CE11-4A58-9497-C370B65923F1}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeFontsRequired-mul\Install.db
Updating media info for: {D1A19B02-817E-4296-A45B-07853FD74D57}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_MFC_x86\Microsoft_VC80_MFC_x86.msi
Updating media info for: {D92BBB52-82FF-42ED-8A3C-4E062F944AB7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_MFCLOC_x86\Microsoft_VC80_MFCLOC_x86.msi
Updating media info for: {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5fr_CALanguagePack\Install.db
Updating media info for: {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeFontsRecommended-mul\Install.db
Updating media info for: {E922427C-D8F4-41CB-A4C0-45C13F919E53}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5ReviewerApp\AdobeAIRInstaller.exe
Updating media info for: {F8771CC7-4D38-4F74-9754-7FE613F5C64A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\JRESTI-mul\Install.db
Updating media info for: {F92B0C12-96DF-4F8D-A373-CF69F16D4247}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5en_USLanguagePack\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.121.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
[ 800] Thu Jul 07 07:41:39 2011 WARN
The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
Family: Adobe Web Suite CS5
ProductName: Adobe Media Encoder CS5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
[ 800] Thu Jul 07 07:41:39 2011 INFO
Setting property "INSTALLDIR" to: C:\Program Files\Adobe
Setting property "installLanguage" to: en_GB
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5
Overwrite property "userASUPath" to: C:\Users\sphillip\AppData\Local\Adobe\OOBE\PDApp\
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 is: true
Action string for {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 is none
Value returned on lookup of payload: {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 is: true
Action string for {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 is none
Value returned on lookup of payload: {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 is: true
Action string for {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 is none
Value returned on lookup of payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 is: false
Action string for {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 is none
Value returned on lookup of payload: {F8771CC7-4D38-4F74-9754-7FE613F5C64A} AdobeJRE is: false
Action string for {F8771CC7-4D38-4F74-9754-7FE613F5C64A} AdobeJRE is none
Value returned on lookup of payload: {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86 is: true
Action string for {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86 is none
Value returned on lookup of payload: {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86 is: false
Action string for {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86 is none
Value returned on lookup of payload: {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 is: false
Action string for {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 is none
Value returned on lookup of payload: {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport is: false
Action string for {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport is none
Value returned on lookup of payload: {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 is: false
Action string for {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 is none
Value returned on lookup of payload: {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5 is: false
Action string for {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5 is none
Value returned on lookup of payload: {8F48056D-A9D5-41B0-881B-10FEA1989A9C} Adobe Captivate Quiz Results Analyzer is: false
Action string for {8F48056D-A9D5-41B0-881B-10FEA1989A9C} Adobe Captivate Quiz Results Analyzer is none
Value returned on lookup of payload: {E922427C-D8F4-41CB-A4C0-45C13F919E53} Adobe Captivate Reviewer is: false
Action string for {E922427C-D8F4-41CB-A4C0-45C13F919E53} Adobe Captivate Reviewer is none
Value returned on lookup of payload: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding is: false
Action string for {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding is none
Value returned on lookup of payload: {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5 is: false
Action string for {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5 is none
Value returned on lookup of payload: {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp is: false
Action string for {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp is none
Value returned on lookup of payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 is: false
Action string for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 is none
Value returned on lookup of payload: {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search is: false
Action string for {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search is none
Value returned on lookup of payload: {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation is: false
Action string for {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation is none
Value returned on lookup of payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation is: false
Action string for {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation is none
Value returned on lookup of payload: {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5 is: false
Action string for {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5 is none
Value returned on lookup of payload: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 is: false
Action string for {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 is none
Value returned on lookup of payload: {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 is: false
Action string for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 is none
Value returned on lookup of payload: {8E355243-1A34-4EE8-A743-C166E68CF5C0} Adobe Captivate is: false
Action string for {8E355243-1A34-4EE8-A743-C166E68CF5C0} Adobe Captivate is install
Value returned on lookup of payload: {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is: false
Action string for {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is none
Payload {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is: false
Action string for {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is none
Payload {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is: false
Action string for {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is none
Payload {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is: false
Action string for {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is none
Payload {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is: false
Action string for {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is none
Payload {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is: false
Action string for {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is none
Payload {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
[ 800] Thu Jul 07 07:41:48 2011 WARN
Display requirements not met for {8E355243-1A34-4EE8-A743-C166E68CF5C0}
[ 800] Thu Jul 07 07:41:48 2011 INFO
::START TIMER:: [System check :{8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F}] took 21.6342 miliseconds (0.0216342 seconds)
::START TIMER:: [System check :{E39A5ABD-516B-46F9-A042-694BBA6A4E08}]
Font Installer: Fonts STI Custom Hook 1.6 Release
Custom action return code: 0
:: END TIMER :: [System check :{E39A5ABD-516B-46F9-A042-694BBA6A4E08}] took 39.9912 miliseconds (0.0399912 seconds)
::START TIMER:: [System check :{CBDD7465-CE11-4A58-9497-C370B65923F1}]
Font Installer: Fonts STI Custom Hook 1.6 Release
Custom action return code: 0
:: END TIMER :: [System check :{CBDD7465-CE11-4A58-9497-C370B65923F1}] took 11.8658 miliseconds (0.0118658 seconds)
::START TIMER:: [System check :{02731921-5711-4E7A-A898-D6BCF0F2A1CD}]
In InstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{02731921-5711-4E7A-A898-D6BCF0F2A1CD}] took 38.6665 miliseconds (0.0386665 seconds)
Payloads passed preflight validation.
Call PreSession Custom Hook
Calling the custom action code for pre-install for payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C}
::START TIMER:: [Payload Operation :{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}]
[ 7644] Thu Jul 07 07:41:48 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Installing payload
Attempting to install package from:C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_CRT_x86\Microsoft_VC80_CRT_x86.msi
[ 7644] Thu Jul 07 07:41:49 2011 INFO
Payload is already installed with MSI
MsiSourceListAddSource for C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_CRT_x86\Microsoft_VC80_CRT_x86.msi is 0
MsiSourceListSetInfo with updated name: Microsoft_VC80_CRT_x86.msi, Result: 0
Payload source is not removable so not updating media info
Command line arguments: REINSTALL=ALL REINSTALLMODE=pvoums REBOOT=ReallySuppress
[ 7644] Thu Jul 07 07:41:52 2011 INFO
Installation result: 1618
Third party payload succeded. Testing return code: 1618
[ 800] Thu Jul 07 07:41:52 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{92D58719-BBC1-4CC3-A08B-56C9E884CC2C}] took 4005.4 miliseconds (4.0054 seconds)
User specified overrideFile:
[ 800] Thu Jul 07 07:41:53 2011 INFO
Calling the ROLLBACK custom action code for pre-install for payload {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {F8771CC7-4D38-4F74-9754-7FE613F5C64A} AdobeJRE as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {8F48056D-A9D5-41B0-881B-10FEA1989A9C} Adobe Captivate Quiz Results Analyzer as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {E922427C-D8F4-41CB-A4C0-45C13F919E53} Adobe Captivate Reviewer as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 as payload is not cached
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {8E355243-1A34-4EE8-A743-C166E68CF5C0} Adobe Captivate as payload is not cached
Payload {1F13398D-0BC7-4ACA-B271-521718CD4ED8} can not be installed due to dependent operation failure.
[ 800] Thu Jul 07 07:41:53 2011 WARN
Payload cannot be installed due to dependent operation failure
[ 800] Thu Jul 07 07:41:53 2011 INFO
Skipping payload {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack as payload is not cached
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was removed. ARP estimated size 0KB
[ 800] Thu Jul 07 07:41:55 2011 INFO
Total components installed: 0
Total components repaired: 0
Total components removed: 0
[ 800] Thu Jul 07 07:41:55 2011 ERROR
The following payload errors were found during install:
- Adobe CSXS Infrastructure CS5: Install failed
- Microsoft_VC90_ATL_x86: Install failed
- Microsoft_VC90_CRT_x86: Install failed
- Microsoft_VC80_ATL_x86: Install failed
- Adobe Captivate_AdobeCaptivate5en_GBLanguagePack: Install failed
- Adobe Player for Embedding: Install failed
- AdobeHelp: Install failed
- Microsoft_VC90_MFC_x86: Install failed
- Adobe Media Encoder CS5: Install failed
- Suite Shared Configuration CS5: Install failed
- Adobe Linguistics CS5: Install failed
- AdobeTypeSupport CS5: Install failed
- Adobe CSXS Extensions CS5: Install failed
- Adobe Captivate: Failed due to Language Pack installation failure
- Adobe Captivate Quiz Results Analyzer: Install failed
- Microsoft_VC80_CRT_x86: Install failed
- DynamiclinkSupport: Install failed
- Adobe WinSoft Linguistics Plugin CS5: Install failed
- HIL Help Search: Install failed
- Required Common Fonts Installation: Install failed
- Microsoft_VC80_MFC_x86: Install failed
- Microsoft_VC80_MFCLOC_x86: Install failed
- Recommended Common Fonts Installation: Install failed
- Adobe Captivate Reviewer: Install failed
- AdobeJRE: Install failed
[ 800] Thu Jul 07 07:41:55 2011 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 30048.4 miliseconds (30.0484 seconds) DTR = 78.9394 KBPS (0.0770893 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 26 error(s), 31 warning(s)
WARNING: The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
WARNING: Display requirements not met for {8E355243-1A34-4EE8-A743-C166E68CF5C0}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
ERROR: - Adobe Captivate_AdobeCaptivate5en_GBLanguagePack: Install failed
ERROR: - Adobe Player for Embedding: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Media Encoder CS5: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Adobe Captivate: Failed due to Language Pack installation failure
ERROR: - Adobe Captivate Quiz Results Analyzer: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - DynamiclinkSupport: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - HIL Help Search: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
ERROR: - Adobe Captivate Reviewer: Install failed
ERROR: - AdobeJRE: Install failed
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.121.0
Win OS version: 6.1.0.0 Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming uninstall mode
Lookup for master payload
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
Supported RIBS version range: [0.0.66.0,3.0.121.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
[ 5172] Thu Jul 07 07:43:21 2011 WARN
The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
Family: Adobe Web Suite CS5
ProductName: Adobe Media Encoder CS5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
[ 5172] Thu Jul 07 07:43:21 2011 INFO
Setting property "driverAdobeCode" to: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Setting property "mediaSignature" to: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Setting property "removeUserPrefs" to: 1
Overwrite property "userASUPath" to: C:\PROGRA~1\COMMON~1\Adobe\OOBE\PDApp\core\..\DWA
Found payload actions:
Deciding what installer mode to use...
[ 5172] Thu Jul 07 07:43:21 2011 FATAL
Cannot mix install/repair actions with remove actions in a deployment file.
[ 5172] Thu Jul 07 07:43:21 2011 INFO
:: END TIMER :: [Total Timer] took 278.487 miliseconds (0.278487 seconds) DTR = 14.3633 KBPS (0.0140267 MBPS)
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 6 warning(s)
WARNING: The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
FATAL ERROR: Cannot mix install/repair actions with remove actions in a deployment file.
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 5708] Thu Jul 07 08:02:31 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.121.0
Win OS version: 6.1.0.0 Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming uninstall mode
Lookup for master payload
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
Supported RIBS version range: [0.0.66.0,3.0.121.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
[ 5708] Thu Jul 07 08:02:31 2011 WARN
The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
Family: Adobe Web Suite CS5
ProductName: Adobe Media Encoder CS5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
[ 5708] Thu Jul 07 08:02:31 2011 INFO
Setting property "driverAdobeCode" to: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Setting property "mediaSignature" to: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Setting property "removeUserPrefs" to: 1
Overwrite property "userASUPath" to: C:\PROGRA~1\COMMON~1\Adobe\OOBE\PDApp\core\..\DWA
Found payload actions:
Deciding what installer mode to use...
[ 5708] Thu Jul 07 08:02:31 2011 FATAL
Cannot mix install/repair actions with remove actions in a deployment file.
[ 5708] Thu Jul 07 08:02:31 2011 INFO
:: END TIMER :: [Total Timer] took 255.022 miliseconds (0.255022 seconds) DTR = 15.6849 KBPS (0.0153173 MBPS)
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s), 6 warning(s)
WARNING: The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
WARNING: Family: Adobe Web Suite CS5
WARNING: ProductName: Adobe Media Encoder CS5 X64
WARNING: MinVersion: 0.0.0.0
WARNING: This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
WARNING: Removing this payload from the dependency list.
FATAL ERROR: Cannot mix install/repair actions with remove actions in a deployment file.
Search the same string above to find when the error occured.
Exit Code: 7 - Unable to complete Silent workflow
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
[ 3044] Thu Jul 07 08:32:13 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 3.0.121.0
Win OS version: 6.1.0.0 Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 10452.9 miliseconds (10.4529 seconds) DTR = 5027.49 KBPS (4.90965 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 78.8163 miliseconds (0.0788163 seconds) DTR = 29435.5 KBPS (28.7456 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5
Updating media info for: {02731921-5711-4E7A-A898-D6BCF0F2A1CD}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCSXSInfrastructure2-mul\Install.db
Updating media info for: {033E378E-6AD3-4AD5-BDEB-CBD69B31046C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_ATL_x86\Microsoft_VC90_ATL_x86.msi
Updating media info for: {08D2E121-7F6A-43EB-97FD-629B44903403}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_CRT_x86\Microsoft_VC90_CRT_x86.msi
Updating media info for: {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_ATL_x86\Microsoft_VC80_ATL_x86.msi
Updating media info for: {14FAE750-0D51-4B5A-90D3-9D84AA2B7890}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5de_DELanguagePack\Install.db
Updating media info for: {1F13398D-0BC7-4ACA-B271-521718CD4ED8}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5en_GBLanguagePack\Install.db
Updating media info for: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeAPE3-mul\Install.db
Updating media info for: {3BF96AC2-0CA1-11DF-B07B-459956D89593}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeHelp\AIRInstallerRunner.exe
Updating media info for: {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_MFC_x86\Microsoft_VC90_MFC_x86.msi
Updating media info for: {68CEA5C9-2964-4ECB-84A4-D77C511332BC}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AMECore5All_x64\Install.db
Updating media info for: {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AMECore5All\Install.db
Updating media info for: {6B485102-4593-43F6-BA45-F14D690B0C64}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeSuiteSharedConfiguration-mul\Install.db
Updating media info for: {6C7D437A-D2E9-4FE9-A4D9-A6329860835C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeLinguisticsAll\Install.db
Updating media info for: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeTypeSupport10-mul\Install.db
Updating media info for: {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5fr_FRLanguagePack\Install.db
Updating media info for: {82E2A38C-3D77-4B26-8864-E11229A7C039}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5ja_JPLanguagePack\Install.db
Updating media info for: {8557397C-A42D-486F-97B3-A2CBC2372593}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_ATL_x86_x64\Microsoft_VC90_ATL_x86_x64.msi
Updating media info for: {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCSXSExtensions2-mul\Install.db
Updating media info for: {8E355243-1A34-4EE8-A743-C166E68CF5C0}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5Core\Install.db
Updating media info for: {8F48056D-A9D5-41B0-881B-10FEA1989A9C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5QRAApp\AdobeAIRInstaller.exe
Updating media info for: {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_CRT_x86_x64\Microsoft_VC90_CRT_x86_x64.msi
Updating media info for: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_CRT_x86\Microsoft_VC80_CRT_x86.msi
Updating media info for: {A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC90_MFC_x86_x64\Microsoft_VC90_MFC_x86_x64.msi
Updating media info for: {A8798E04-96FF-4564-9157-0D4C89CB794C}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeDynamiclinkSupport5All\Install.db
Updating media info for: {AE9B837F-D135-42FC-BE03-33545B5DCBDC}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeWinSoftLinguisticsPluginAll\Install.db
Updating media info for: {BB024724-14D5-4AB6-B21C-74EDA63A0A39}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\HIL_Help_Search\Install.db
Updating media info for: {CBDD7465-CE11-4A58-9497-C370B65923F1}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeFontsRequired-mul\Install.db
Updating media info for: {D1A19B02-817E-4296-A45B-07853FD74D57}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_MFC_x86\Microsoft_VC80_MFC_x86.msi
Updating media info for: {D92BBB52-82FF-42ED-8A3C-4E062F944AB7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\Microsoft_VC80_MFCLOC_x86\Microsoft_VC80_MFCLOC_x86.msi
Updating media info for: {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5fr_CALanguagePack\Install.db
Updating media info for: {E39A5ABD-516B-46F9-A042-694BBA6A4E08}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeFontsRecommended-mul\Install.db
Updating media info for: {E922427C-D8F4-41CB-A4C0-45C13F919E53}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5ReviewerApp\AdobeAIRInstaller.exe
Updating media info for: {F8771CC7-4D38-4F74-9754-7FE613F5C64A}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\JRESTI-mul\Install.db
Updating media info for: {F92B0C12-96DF-4F8D-A373-CF69F16D4247}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: AdobeCaptivate5
Path: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5\payloads\AdobeCaptivate5en_USLanguagePack\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,3.0.121.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
[ 3044] Thu Jul 07 08:32:13 2011 WARN
The payload with AdobeCode: {8E355243-1A34-4EE8-A743-C166E68CF5C0} has recommended dependency on:
Family: Adobe Web Suite CS5
ProductName: Adobe Media Encoder CS5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
[ 3044] Thu Jul 07 08:32:13 2011 INFO
Setting property "INSTALLDIR" to: C:\Program Files\Adobe
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: C:\Users\sphillip\Desktop\Adobe Captivate 5\Adobe Captivate 5
Overwrite property "userASUPath" to: C:\Users\sphillip\AppData\Local\Adobe\OOBE\PDApp\
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 is: true
Action string for {92D58719-BBC1-4CC3-A08B-56C9E884CC2C} Microsoft_VC80_CRT_x86 is none
Value returned on lookup of payload: {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 is: true
Action string for {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} Microsoft_VC80_MFCLOC_x86 is none
Value returned on lookup of payload: {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 is: true
Action string for {D1A19B02-817E-4296-A45B-07853FD74D57} Microsoft_VC80_MFC_x86 is none
Value returned on lookup of payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 is: false
Action string for {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 is none
Value returned on lookup of payload: {F8771CC7-4D38-4F74-9754-7FE613F5C64A} AdobeJRE is: false
Action string for {F8771CC7-4D38-4F74-9754-7FE613F5C64A} AdobeJRE is none
Value returned on lookup of payload: {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86 is: true
Action string for {0F3647F8-E51D-4FCC-8862-9A8D0C5ACF25} Microsoft_VC80_ATL_x86 is none
Value returned on lookup of payload: {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86 is: false
Action string for {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} Microsoft_VC90_ATL_x86 is none
Value returned on lookup of payload: {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 is: false
Action string for {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} Microsoft_VC90_MFC_x86 is none
Value returned on lookup of payload: {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport is: false
Action string for {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport is none
Value returned on lookup of payload: {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 is: false
Action string for {6B485102-4593-43F6-BA45-F14D690B0C64} Suite Shared Configuration CS5 is none
Value returned on lookup of payload: {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5 is: false
Action string for {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} Adobe CSXS Extensions CS5 is none
Value returned on lookup of payload: {8F48056D-A9D5-41B0-881B-10FEA1989A9C} Adobe Captivate Quiz Results Analyzer is: false
Action string for {8F48056D-A9D5-41B0-881B-10FEA1989A9C} Adobe Captivate Quiz Results Analyzer is none
Value returned on lookup of payload: {E922427C-D8F4-41CB-A4C0-45C13F919E53} Adobe Captivate Reviewer is: false
Action string for {E922427C-D8F4-41CB-A4C0-45C13F919E53} Adobe Captivate Reviewer is none
Value returned on lookup of payload: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding is: false
Action string for {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding is none
Value returned on lookup of payload: {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5 is: false
Action string for {AE9B837F-D135-42FC-BE03-33545B5DCBDC} Adobe WinSoft Linguistics Plugin CS5 is none
Value returned on lookup of payload: {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp is: false
Action string for {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp is none
Value returned on lookup of payload: {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 is: false
Action string for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 is none
Value returned on lookup of payload: {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search is: false
Action string for {BB024724-14D5-4AB6-B21C-74EDA63A0A39} HIL Help Search is none
Value returned on lookup of payload: {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation is: false
Action string for {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation is none
Value returned on lookup of payload: {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation is: false
Action string for {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation is none
Value returned on lookup of payload: {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5 is: false
Action string for {6C7D437A-D2E9-4FE9-A4D9-A6329860835C} Adobe Linguistics CS5 is none
Value returned on lookup of payload: {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 is: false
Action string for {02731921-5711-4E7A-A898-D6BCF0F2A1CD} Adobe CSXS Infrastructure CS5 is none
Value returned on lookup of payload: {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 is: false
Action string for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE} Adobe Media Encoder CS5 is none
Value returned on lookup of payload: {8E355243-1A34-4EE8-A743-C166E68CF5C0} Adobe Captivate is: false
Action string for {8E355243-1A34-4EE8-A743-C166E68CF5C0} Adobe Captivate is install
Value returned on lookup of payload: {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is: false
Action string for {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is none
Payload {14FAE750-0D51-4B5A-90D3-9D84AA2B7890} Adobe Captivate_AdobeCaptivate5de_DELanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is: false
Action string for {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is none
Payload {1F13398D-0BC7-4ACA-B271-521718CD4ED8} Adobe Captivate_AdobeCaptivate5en_GBLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is: false
Action string for {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is none
Payload {76BBE87E-C33B-4F45-8B0A-8DF16C6E621D} Adobe Captivate_AdobeCaptivate5fr_FRLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is: false
Action string for {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is none
Payload {82E2A38C-3D77-4B26-8864-E11229A7C039} Adobe Captivate_AdobeCaptivate5ja_JPLanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is: false
Action string for {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is none
Payload {DE8A7F54-8DFB-4BF7-807C-5BA6ED268505} Adobe Captivate_AdobeCaptivate5fr_CALanguagePack is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is: false
Action string for {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is none
Payload {F92B0C12-96DF-4F8D-A373-CF69F16D4247} Adobe Captivate_AdobeCaptivate5en_USLanguagePack is extension payload. Aligning its action according to parent.
END Setting requested payload actions -
I just upgraded to photoshop 6 and i cannot install because i am getting a message that reads "You can’t open the application “Install Adobe Photoshop® 6.0” because it may be damaged or incomplete".
Does anyone know how to fix this problem?you probably have an incomplete/corrupt download.
to confirm check the file size against the expected file size.
then re-download perhaps with a different browser.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I just downloaded Captivate 7 trial on my Mac 10.9.1 and now I cannot find. I have the Adobe application manager and when I open it shows Creative Cloud and all of the other products but not Captivate 7.
I found out the issue. When I did the initial download it had to download a new Adobe Flashplayer so it did not initially download captivate. I had to close out Firefox and when I did it closed the window for the install Captivate 7. I went back in and hit download again and it has downloaded.
-
I cannot install cs5 on my macbook pro. Please help. It keeps rejecting my disks.
copy the contents of your disks to a desktop directory. then click (or double click) setup in that desktop directory.
if that's not possible, download the installation files
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Satellite Z930-14F - cannot install Win 8.1 from SCCM 2012 R2 environment
Dear all,
Sattelite Z series laptops cannot install OS (win 8.1) from our SCCM 2012 R2 environment.
Either no installation is starting, or pxe boot aborted error is showed.
The environment is used to successfully install OS (win 8.1) on different other vendor computers (dell) and virtual machines (hyper-v and vmware).
I've tried both UEFI and CMS boot options and tried to switch off the secure boot. Please advice.
Also, i've read about the "SCCM installation package for Toshiba". Will it help in my situation or is it just driver packages for SCCM?
Best Regards, Evgeny.I guess you are speaking about this Toshiba package:
http://www.toshiba.eu/services/on-demand/business-computing/sdp120gs-v/
I dont have much experience using such SCCM drive package but it definitely compatible with the Toshiba business notebooks. The Satellite / Portege Z930 belong to the business range and I think the package should be compatible.
This package seems to be for all IT administrators who manage devices on the corporate network with SCCM 2012 R2. Toshiba offers with the new Toshiba SCCM package a solution to integrate other notebook into an existing IT infrastructure quickly and smoothly and all Toshiba Driver and application packages and a demonstration task sequence are integrated.
However, it seems that you could get more details about this package directly from Toshiba [email protected]
By the way: The Win 8.1 installation requires the UEFI mode (in case the UEFI BIOS is available). But booting from another, external source requires the disabled secure boot option.
So maybe you should use the UEFI mode but should disable the secure boot option in order to boot from LAN. -
Cannot install windows, starting to get really pissed off with this PLEASE HELP
ok, i'm starting to get agitated with this.
i cannot install windows XP, 2003, OR Longhorn on my machine.
right now, i have the following setup:
msi 865pe neo2 motherboard
intel p4 3.2ghz w/HT (factory HS/Fan currently)
1 dimm of PC3200 crucial DDR400
30GB maxtor HD plugged into primary IDE
pioneer dvd/cd drive as sencondary IDE
alps 3.5" floppy drive
antec true blue 480wt PSU
i do the following:
format with maxtor cd
boot from OS cd
start setup, reboot, continue
the farthest i can get is 'registering components/completing installation' i either get a blue screen stop error which isnt the same everytime, or it just locks up and doesnt do anything.
ran the memtest checker and get errors on test #4
i had a DIMM of kingston that gave the same errors, so i RMA'd it and got another. same errors, so i RMA'd again and got a Crucial stick. same errors.
so i RMA'd the motherboard since i figured it had to be that. and it improved from the problems i had earlier. (the problems i had before were worse before.)
below are my BIOS settings. SOMEONE WHO KNOWS PLEASE HELP ME!
advanced bios features:
quick boot - enabled
boot order - floppy, cd, HDD
full logo - disabled
s.m.a.r.t - enabled
num-lock on boot - enabled
floppy swap - disabled
floppy seek - enabled
save rom to HD - no
boot to os/2 - no
hyper threading - disabled
mps revision - 1.4
apic acpi sci irq - disabled
cpu l1 & l2 cache - enabled
bios cacheable - disabled
c000, 32k shadow - disabled
advanced chipset:
dram timing...
configure by spd - enabled
(i dont know what to set timing to, nothing anyone has since said helps)
integrated perfs:
usb controller - enabled (same errors if its disabled too so its not USB)
usb device legacy support - disabled
on chip IDE:
operate mode - legacy mode
ata config - pata only
sata keep enabled - yes (for sata drive i have, error either way)
pata channel selection - both
onboard ethernet, 1394, prmoise ide and audio all DISABLED
pc healt status:
cpu - 49°C/120°F (idle sitting in bios)
system temp - 28°C/82ºF
cpu fan - 2678rpm
nb fan speed - 6490rpm
vcore - 1.456 up to 1.502
3.3v - 3.232v
+5.0v - 5.003v
+12v - 11.680v
-12v - -11.743v
-5.0v - -4.826v
battery - 2.896v
+5V SB - 4.945
freq/voltage control
Dynamic OC - disabled
cpu ratio locked
dram freq - auto
spread spectrum - enabled
cpu bus clock - 200
ddr clock (grayed out) - 400
adjust agp/pci - 66.66/33.33
cpu vcore adjust - no
cpu vcore (grayed out) - 1.5500v
ddr power voltage - 2.65v
agp power voltage - 1.50v
SOMEONE PLEASE HELP ME!!!!!
i'm running out of time, money, patience.
if it cant be solved i'm going to set myself on fire!Quote
Originally posted by REILLY875
Do NOT try the 250 Watt PSU!!, As "Wonk" said if you happen to Blow it, the PSU will most likely Take out the Mo-Bo with it! And maybe the CPU to, due to the Voltage Spike you would get ...I would not put to much Credence into the fact that as of now the +12V and the +3.3V Rails are reading a little low,(I say this because it is indeed a ANTEC), as this could be the Monitoring Hardware, or the Software that might be reading wrong....If I where you I would First set the Memory Timings Manually to 3-4-4-7-8, And up the DRAM (VDIMM) Voltage to 2.7 Volts, and if it still wont Load, I would Definitly try a different DIMM Slot, and Rince and Repeat .....If you dont mind me asking , Why are you running with just 1 Module?....Is it on purpose or are you saving up for More?................Sean REILLY875
yea, i dont plan to run the 250. im gonna wait for the new 480.
thanks for the info about ram timings as well. i havnt gotten any solid answers about what to set it to.
even with new mobo and ram, i'm getting errors in memtest86 #4 test as i always have. i've tried different slots with same problems.
i only have one module because i dont want to waste anymore money on a non-working system. once i get it up and running i'll add another 512. -
Cannot install Windows 8.1 via Boot Camp on MBPr 13" Early 2013; tried almost everything.
Hi guys,
yesterday, I decided to install Windows 8.1 on my Mac using Boot Camp. I tried to install it, but the first attempt ended into booting to the screen, where it says "Cannot find any bootable device" or something like that. So I googled it up and then tried the EFI Boot. The EFI Boot booted into the Windows installation properly, but I cannot choose the partition I want to install it on. I tried partitioning it in Disk Utility using Tuxera to NTFS, I tried formatting it in the installation itself, always restarted between the processes, I tried to delete the partition and create a new one in the installation, but no luck. I am still stuck on the error "Cannot install Windows on MBR partition. Please, choose a GPT partition". I have a 256GB SSD disk. I browsed the problems and solutions for 3 hours, but no luck. None of the solution helps. The only solution that would work I guess is if I don’t boot into EFI, but into the BIOS installation. But when I do that, I get the "Cannot find any bootable device", so a dead end here. I also tried the tips where they say to remove the USB stick when the Windows installation starts, but didn’t help either.
I am installing using a bootable USB drive, I do not have a Superdrive and cannot even lend it or something like that.
I am really desperate, can anyone please help me?
Thanks in advance,
DavidKop_Some people have been successful installing 8.1 (me, for instance) despite it not being supported. However this seems to be hardware dependent.
I would have expected the normal WININSTALL option to be available on a Bootcamp-created USB, not just the EFI boot option.
It really depends on whether Bootcamp is creating a hybrid MBR when it creates the Bootcamp partition. Some later model Macs do not. On the Macs that do not create the hybrid MBR Windows may install in EFI mode.
If you remove everything and stretch the Macintosh HD back to the full size of the disc again then reboot and when the system restarts begin the Bootcamp installation again but do not let it restart at that time, you can then run the following code in the terminal and report its output we will be able to see if a hybrid MBR has been created (this is after the partition has been created by Bootcamp, but before it reboots).
sudo fdisk /dev/disk0 -
Cannot install my download due to above error message.
Hi revbos,
Apologies for your incovinience.
Requesting you to please go to https://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us. When you click on download button (after selecting your OS details), it should open a new browser window (which will launch the Akamai installer automatically). Please cancel any installation or error shown.
The newly opened browser page will look something like this:
As highlighted, please click on these links (one by one) and see if it downloads the required files. The downloaded files will be compressed with 7z format. If you have some extracting tool (like WinZip) try extracting it. If you don't have it, download 7z. Its a free utility from Microsoft. Once downloaded and installed, you will be able to extract file and locate the PSE setup.
Please let me know if you face any issues.
~Surendra -
Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy
Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team
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