Cannot install cloud or photoshop

The cloud application won't install and when I try to install photoshop I get unsupported version of my mac os which is 10.6.8

my mac os which is 10.6.8
Upgrade your operating system.
The Adobe Cloud requires at least OS X 10.7
System requirements | Creative Cloud
Creative Cloud desktop App
Mac OS X v10.7, v10.8, v10.9 or v10.10

Similar Messages

Cannot install my costco photoshop 12 please help. it is now installing itself. Will take it back tomorrow.

I have been working on installing this software for weeks now and am at the end. The first time the organizer installed but the editor wouldn't. I have uninstalled and reinstalled multiple times and am ready to take this application back to the store. I have a Vista machine.

It still didn't work. I paid for Photoshop 12 at Costco. The organizer downloaded just fine but when I tried to use the editor, the screen appeared asking for my Adobe sign on, I signed on, and then the application just churned. I had to use task manager to stop it. Per your instruction, I downloaded Photoshop 13 from the site, it downloaded fine and then asked for my Adobe sign on and then just churned. I can now access Photoshop 13 organizer but still can't get editor.
This is ridiculous. Last night I did the msconfig.exe and followed the instructions on changing the start up menu and disabling everything.
I am furious about this. It looks like you want me to pay for Photoshop Elements 13 when I can't get 12 to work. This is a Vista machine.
Elena Wright
Rajshree <[email protected]> wrote:
Rajshree created the discussion
"cannot install my costco photoshop 12 please help. it is now installing itself. Will take it back tomorrow."
To view the discussion, visit: https://forums.adobe.com/message/6870350#6870350
>

Cannot install 32-bit Photoshop on 64-bit PC

Hello,
I am trying to install Photoshop CS6 on my Windows 8 64-bit PC. While in the loader option I chose both 64 and 32 bit installations, I only get 64-bit to install and work properly, and the Program Files (x86) protoshop cs6 folder stays empty.
I tried to reinstall 32-bit alone, uninstall and full reinstall, I also checked for security permissions in Program files (x86)/Adobe and in Common files which seem OK, Administrators, Creator Owner and System have the desired Full control permissions and finally I apllied the latest adobe_creative_suite_cleaner_tool fix on all products and tried reinstall, to no avail.
The error I always get upon finishing installation is the below:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 14 error(s), 0 warning(s)
----------- Payload: {83463106-DD1C-4FE5-A61C-DF6715472AD4} Adobe Extension Manager CS6 6.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{83463106-DD1C-4FE5-A61C-DF6715472AD4}\_90_f004805aa933f 587236382b1bac3bac1" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\ExtensionManager.helpcfg" Error 5 Access is denied.(Seq 117)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 117)
ERROR: DF037: Unable to delete directory "C:\Users\Nontas\AppData\Roaming\Adobe\Extension Manager CS6". Error 2 The system cannot find the file specified.(Seq 111)
ERROR: DW063: Error rolling back command ARKCreateDirectoryV2Command(Seq 111)
----------- Payload: {97BA0109-F6BE-4F50-8904-C19442D7216E} Adobe Bridge CS6 5.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{97BA0109-F6BE-4F50-8904-C19442D7216E}\_562_0f15cf6a5b7d 4aa6112a20c89d890dce" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Bridge.helpcfg" Error 5 Access is denied.(Seq 636)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 636)
ERROR: DR011: Deleting Registry Key - failure. E(Seq 69)
ERROR: DR011: Deleting Registry Key - failure. E(Seq 66)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{9124DF4E-617D-486B-A970-8FA632244F24}\_1049_458050da8e9 eee543677dd5dd6824249" to "C:\Program Files (x86)\Common Files\Adobe\HelpCfg\el_GR\Photoshop.helpcfg" Error 5 Access is denied.(Seq 2286)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2286)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed

Here is a fact sheet on error 6. Perhaps this will help. http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Cannot install update for photoshop cc

I have had this update for a while and it has not allowed me to install it because it says that Photoshop cc is open...when it is not. Anyone else have this problem?

Hi Pandris,
I am not sure of your operating system details but you can close the process "Photoshop CC" from Activity Monitor (on Mac) or Task Manager (on Windows).
If you are unable to find the process then you can re-start the machine and then try to update it.
-Manish

I was unable to install cloud or photoshop. I have upgraded my OS. Before my subscription is cancelled can I try an install again?

I cancelled my subscription to photoshop, and lightroom as I could not install on my OS. Now that I have updated my OS can I try again.

If you cancelled your subscription I think you will have to buy a new subscription... but, I do not work for Adobe
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Cannot Install Cloud: "We are currently experiencing some issues..."

I just bought a Photoshop subscription and the Cloud Installation is having issues. The error message:
"We are currently experiencing some issues, please try again later. If the problem persists, contact customer support."
I have two questions:
1. Can I get/access Photoshop without the Cloud?
2. How long has the Cloud Installation page been down? Do we have an ETA on a fix?
Thanks, I'm just really itching to start drawing.
-D

It appears to be an issue on Adobe's end:
I tried this on another PC and it's showing up on all of the computers here. I've successfully downloaded it through the Photoshop's CC link, so it appears to be a Creative Cloud page issue.
Thanks for the help

Cannot install patch for Photoshop CS5

I have downloaded the free trail of Photoshop CS5 and had the 0xc000001d aplication error. I tried to download the 12.0.1 patch, however I get this error: Error loading Updater workflow.

Under some conditions completely removing the app, reinstalling, and immediately running the updater has been successful. I realize that's not trivial to do.
Hope it works for you.
-Noel

Cannot install update to Photoshop Elements Inspiration Browser

I followed the instructions for removing the program on my computer but when I go to install the update I keep getting download error and try again,,,,,,,,,,,??????

Hi,
Please help me understand a little more about this one here. Did you uninstall the application/PSE? Where are you trying to install updates from then if you've already uninstalled the appliation? Did you install it post cleaning/removing the program as you mentioned above?
Also, please post the error msg/screenshot. I might ask you for the logs (; i'd tell you where they're located) but before that I just want to understand what error so that I can request you for the appropriate logs.
thanks.

TS1702 cannot install cloud magic app

numerous trys with ipod 4 touch. . uninstalled/reinstalled cloud app - get "can't load now" . . deleted network - redid network - rebooted - tried other apps - nothing loading AT ALL

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Cannot install latest updates for Bridge and Photoshop CC. Get the following message: Update Failed. The download appears corrupted. U43M1D207.

Cannot install latest updates for Bridge and Photoshop CC. I get the following message: "Update Failed. The download appears corrupted. U43M1D207."
I have tried to install at different times over three different days with the same result each time. My version of Bridge now no longer shows DNG files except as an icon. The update is supposed to install Camera Raw version 9.

I had the 204 version of your error using the direct download links proved on this thread solved my problem.. hope you have same success... had to log off/in cloud manager before it showed all apps updated
https://forums.adobe.com/thread/1825014

I have downloaded/paid fora plug in from adobe site (cracked backgrounds) it told me ti install creative Cloud which i have done but i cannot install the plug in into lightroom5 via plug in manger to use the backgrounds...please help as this is the firs

Ihave downloaded/paid for a plug in from adobe site (cracked backgrounds) it told me ti install Creative Cloud which i have done it shows the plug in on there as downloaded but i cannot install it into lightroom 5 to use? i have tried the plug in manger but it says cannot install plug in..also downloaded the Adobe extension manager cc but that does not add either....Please help first time i ave tried to install a plug in !!!!!! Lucy

Dear Lucy
Please remember to unzip the file from your Downloads folder in order to load them into Lightroom.
What is the error in Lightroom?
Did you read the 'Where to Find it' section?
Thanks,
Krystal - Add-ons team

Cannot install Creative Cloud desktop app. It just freezes at a certain point.

I have a brand new machine running Windows 8.1. I don't know much about specs, so if you need more information on my setup, please tell me where to find it.
I cannot install the Creative Cloud desktop app. It just freezes at a certain point. I had this problem many months ago. I had a chat with someone from Adobe, and they had no clue what it was. I then called in and the phone was basically passed around from person to person trying to figure out what the issue was. They took over my screen, they tried all of the stuff that I read in the forums. Eventually I asked for the highest up person in the office and that person found a workaround that has been working for all these months.
However, now that I tried to update the Creative Cloud desktop app, the update froze around 40-50% each time, so I uninstalled the Creative Cloud desktop app, then tried to reinstall it. Now I have the same problem that I had many months ago where when I double click on CreativeCloudSet-Up, and it says it's downloading, it freezes very early on and just sits there. No error message, just sits there forever until I kill the process. I can't even cancel it properly.
I have very slow internet. I don't know if that has anything to do with it, but I've been downloading all the CC apps directly from the internet, but since I'm paying nearly $60 a month, I'd really like to have the CC desktop app. I'm sick of downloading each update manually off of websites.
I have read every thread, empty or packed full of replies, and none of the suggestions seem to help me. Maybe I don't know what I'm doing, but I really don't think that paying $60 a month should require me to fiddle with a bunch of files and cleaners, etc. I can't believe this problem has not been solved yet.
Could it have something to do with my computer? Or is my internet provider blocking something from Adobe? I have no idea and I'm honestly so frustrated. I come home from work everyday and spend the rest of the night trying to fix this issue, and I'm sick of it. I won't call in again, since it was a disaster last time. I was on the line for over 4 hours, and they still didn't properly solve the problem.
I am 100% desperate and tired of this.

Nothing? Is there no solution to my problem? Do I have no other option other than to cancel my subscription? Pirating Adobe's software would cause me a lot less hassle than this, and that's not the way it should be.

I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.

Please give me order confirmation e-mail so that I can install Photosho.
After download installation file, I am stacking due to no serial No information.

お世話になります。オーダー確認のメールが届かずフォトショップをダウンロードで購入したのですがシリアル番号の情報がないため入力出来ずインストールできません。
iPadから送信
2015/01/27 16:58、Chikuromochi <[email protected]> のメッセージ:
I haven't got any order confirmation e-mail from Adobe and cannot install Photoshop due to no serial number information.
created by Chikuromochi in ダウンロード、インストール、セットアップ (Japan) - View the full discussion
OW72247756さん
AdobeJapanForumをご利用いただきありがとうございます。
恐れ入りますが、JapanForumですのでご質問内容を日本語で記載していただく事は可能でしょうか？
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7135151#7135151 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7135151#7135151
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in ダウンロード、インストール、セットアップ (Japan) by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Cannot install update 9.0.3 in my Photoshop Elements 9. Getting error msg "Patch cannot be applied".

Cannot install update 9.0.3 in my Photoshop Elements 9. Getting error msg "Patch cannot be applied". How can I correct?

Nobody can know. You are not offering system info or otehr details. Start by uninstalling and reinstalling the base program.
Mylenium

I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.

Cannot install cloud or photoshop

Similar Messages

Maybe you are looking for