Cannot install CS3 Extended - AT ALL.

I bought CS3 Extended for Mac at the Apple store.
Nevermind that I went in for CS4 Extended and had waited to buy that version - the person either didn't know the difference or didn't care, and someone else opened the box when I got home. So I guess I'm screwed as far as taking it back for any exchanges. =(
What's even worse: I can't get it to even LOAD an installation screen. Nothing happens with installation at all!
When I load the disc into my Imac, the disc opens showing its folders. But, I open the folders in that window, and I can't see a single application icon. And of course, again, no installation screen let alone asking for serial number, etc.
I had tried to install this same disc on an older machine not long after I got it, and it sort of installed but would NEVER run. It would have open, then crash. I totally uninstalled and deleted that one long ago.
I thought it was the machine, that it was too weak to run Photoshop, even though it wasn't that old.
So I bought a top of the line Imac (the one with the TB HD) less than a month ago. There is almost nothing on this one (I did install Norton). WHY will CS3 not work!?
I'm upset at Apple for giving me the WRONG THING (very busy in the store that day and I was exhausted and didn't notice, so my bad too but STILL) and I am upset at Adobe for apparently selling me a lemon of a disc.
What can I do? Please, please, help.
Thank you!!

Hello All.
Thank you so much for all of your help.
I did attempt to log in again - between being ill, switching to a new machine, etc., (forgot my password; perhaps from feeling so drained) getting back to this thread was delayed. I had come back in and gone through pages til I found it but then could not seem to get logged in.
Dragging Norton to the trash icon did allow PS3 to install. So, that's $40 wasted - and it was a download, so I can't even install it on my older machine if I wanted to. I think Norton should put a warning on their website that it has a conflict with newer Macs. Instead, it has a place to download their program and it has the OS mentioned there. Clearly misleading. (As for exchanging PS3 for PS4, the return date has passed and someone else opened it before I noticed the error, so, I can't. But thanks for the support/suggestions there.)
Strangely enough Norton still tries to launch when I install system updates and such. I admit I'm not the techiest person in the world so I imagine I will face hazing here from time to time.
But, not coming in right away could mean a number of things, 'drive by' or ungrateful poster least among them. In addition to other things we had two family members put into the hospital nearly at the same time, a teenage relative nearly die after being hit by a drunk driver (her two friends in the car DID die - one on impact, one later) as well as a very elderly relative put into the hospital right before her birthday with a possible operation looming now.
All this to say: please think before insulting someone for not coming right back in to thank people...it doesn't mean the help wasn't followed or appreciated it just means sometimes life gets in the way.
Now as soon as I can figure out how to award replies in this forum I have just joined, I will do so. Promise!
Thank you for everyone who replied it's truly appreciated!!

Similar Messages

Cannot install CS3 on my new computer

hi, i cannot install CS3 on my new computer due to the fact that i did not deactivate is on my old laptop. to which i dont have acces any more.. can anyone help finding a solution?

Have you tried installing it or are you just assuming you cannot. You are normally allowed to install and activate on two machines.
You will need to contact Adobe support thru chat in order to get assistance with deactivating the inaccessible installation. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html

Can't Install CS3 Extended from the Installation CD

System: PC and Windows Vista Home Premium.
Problem:
Due to a conflict with Album DS I had to uninstall and reinstall CS Extended. However, when trying to re-install CS3 Extended:
Background/Attempts to fix:
- I can not launch the installation process from the program CD.
- Nor can I explore the CD. It appears as if there are NO files on it but it uses 721MB.
- Installation has no problem initiating on an XP laptop.
- I just installed Turbo tax on the Vista PC in the same drive so its not the drive.
- Right clicking on the Rom Drive in Windows Explorer gets me as far as the installation start screen. BUT when I click on this install button I get Specified file not found
HELP!

I spent over an hour with Adobe Support to no avail. Tried:
- different,external Rom Drive
- tried a SECOND install DVD I received from Adobe last(and first)
time I tried to install CS3
- a "modified start up" installation (disabled a bunch of things),
- installing under a new account
None of this worked.
What DID work was to copy the content of the install DVD onto my laptop then to a flash drive then onto my Vista system drive and install from there. I didn't even have to re-enter my serial number for some reason.
I never resolved the issue but I am now using CS3 again. Ouch.

How to install CS3 Extended?

Hi,
When i try to install APS CS3 Extended i get this:
Adobe Photoshop CS3 Extended Failed To Install
Shared Components Failed To Install
or sth like this. I've new and orginal dvd. What to do? I need very simple instructions.
Thank a lot for answers ; )

Noel Carboni wrote:
I don't know why it would be, but I've heard others say that copying the data from the disc to the hard drive first, then installing from the hard drive has worked.
I doesn't work.
I trying to install it on Windows 7 64bits, OS's language is polish.
Error I get:
Instalation / Reinstallation Completed
Some problems occurred during installation. Please see below.
Summary
Successfully installed: 1 component(s):
Shared components
Errors: 2 component(s):
Adobe Photoshop CS3
Component install failed
Shared components
Component install failed

I cant install cs3 extended HELP

I can't install photoshop cs3 extended on my computer I have a penten 3 windows xp home edition
Even when I tried the trial version it didnt work
I used cs, and cs2 and elements 6 No problem
But not cs3 I went out and bought it and no one has the answear
Thanks Bill
[removed email address]

wewillie wrote:
I can't install photoshop cs3 extended on my computer I have a penten 3 windows xp home edition
Even when I tried the trial version it didnt work
I used cs, and cs2 and elements 6 No problem
But not cs3 I went out and bought it and no one has the answear
Thanks Bill
[removed email address]
Question 1 – where did you buy it?
Question 2 – does your system meet the requirements? (It doesn't sound like it!)
Intel Pentium 4, Intel Centrino, Intel Xeon, or Intel Core Duo (or compatible) processor
Windows Vista Home Premium, Business, Ultimate, or Enterprise (certified for 32-bit editions)
512 MB of RAM
1 GB of available hard disk space (additional free space required during installation)
DVD-ROM drive
1024 x 768 monitor resolution with 16-bit or greater video card
Some 3D features in Photoshop CS3 Extended require a DirectX 9 capable graphics card with at least 64 MB of VRAM

Cannot install CS3

I have a Windows XP3 machine. With MX 2004 and Dreamweaver 8
installed. Tried several times to installed CS3. Only Components
Share installed. Dreamweaver CS3 and etc. refuse to install. Any
idea how to solve the matter. Thanks for your time.

When I tried to install CS3 on an XP machine I couldn't
either. I realized
it was because I needed a DVD drive. It wouldn't install from
my regular CD
drive. Maybe you're experiencing the same problem I did.
John
"bienmaquen" <[email protected]> wrote in
message
news:gi5u1s$t2o$[email protected]..
>I have a Windows XP3 machine. With MX 2004 and
Dreamweaver 8 installed.
>Tried
> several times to installed CS3. Only Components Share
installed.
> Dreamweaver
> CS3 and etc. refuse to install. Any idea how to solve
the matter. Thanks
> for
> your time.
>

Cannot install CS3 on Win-7 64-Bit

I have a brand new Win-7 64-bit system.
I still have the install files for CS3 Web Premium that I downloaded 3 years ago.
I have had various problems.
Installed at first and programs hung or failed to open.
I tried going back to a restore point and installing again.
I read somewhere this may have been a bad idea - don't know why.
However, my latest methodology has been:
Copy the install files to the new machine.
Deactivate the software on the old machine.
Extract the AdobePDF.dll_64 from the data1.cab
Ran the install. - pointing to the AdobePDF.dll when prompted.
Acrobat 8 and shared components installed but did not work.
Everything else says "Component Install Failed" - no other explanation or help.
Get the vista licensing patch and install it. - when I did this I was able to get Acrobat 8 to run and not hang.
Updated Acrobat to 8.1.3.
Tried the install again.
I still get "Component Install Failed" for everything. No idea why.
I have read through lots of stuff on the forums. Found out about the AdobePDF.dll_64 and the licensing patch.
Haven't found anyone else who tried going to a restore point. If that is my problem what do I do. I have restored a couple of times and cannot get back to where I was on the first install. Since I am just getting started, I could return to factory install on the machine and try again - but I only want to do that if it will actually work!! I having been at this for two days and I would like to move on!!

OK. It turns out the restore was in fact what killed me. The restore removed some, but not all, of the Adobe install I had tried. This was enough to screw up all future install attempts.
The restore point thing in windows sounds nice, but I guess it can be dangerous.
I had messed things up with all my install attempts, so I restored the machine to factory settings - a clean win-7 install - and then followed the instructions found here: http://forums.adobe.com/message/2335063 and it worked.

Cannot Install CS3. Please Help.

The other day I opened up photoshop and I got a message that said, " Licensing for this product has stopped working: You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or adobe customer support for help." This same message appeared with all the applications in CS3. I called customer support, they said my license is fine and to uninstall the reinstall.
Now when I reinstall it the only thing that will install is Acrobat reader 9. Is there anyone than can help me?

I am getting the exact same message and have the same problem, it won't install the other applications. Did you get an answer to your question?

Cannot uninstall CS3 extended

For some strange reason I installed photoshop on my second drive D:
This has now packed up and no icon is visible under my computer. When I try to uninstall it cannot find drive D. It will not let me remove photoshop via add/remove programs.
How can I remove all traces of photoshop, so I can then re-install on the C drive?

I have installed a WinCS5cleanupscript, it tells me to open the Installer data base utility.exe. and when I do that, I need to know which program to open it with.
I do not know a lot about computers, so I need a hand to guide me. This is so very frustrating. Never had this much trouble uninstalling a program.

Cannot install CS3 extension anymore on CS5 with the new Extension Manager

Hi,
I got accustomed to using extension such as the Guide Panel, offered from the Adobe Developer page. This extension, among many others has been created for CS3 but has always worked as far as I can remember. Now that I try to install them, the Extension Manager gives me the error:
This extension can not be installed, it requires Fireworks version 7 or greater.
Does anyone have an idea how to surpass the version checking? After all I have a CS5, the error message thus doesn't make sense.
See you!

Contact support by web chat.
Mylenium

I cannot install, I have taken all the suggested steps, but it still keeps saying error, I need this to help with a college project and I cannot afford to buy anything new. Is there anything I can do to install it properly?

I have had Photoshop for several days now and for the few days I have tried I just can not install anything what-so-ever. I have taken all of the suggested steps and it didn't do anything to help, it still had some sort of error. I have contacted Adobe, but haven't heard anything.
I really need this Photoshop for a project that needs to be completed before February. I do not have time or money to buy or exchange for new one.
I really need help I just don't understand what is going wrong and I really need help!

I think i know what the problem is here. You have downloaded the Apple MAC version and trying to install on a Windows system. If this is so then you will get this error message.
Try to download the Windows version and then see if it works this time. Windows and Apple MACS are two different types of operating systems. Windows is widely used in the market place because of Microsoft's Marketing expertise while Apple MACs is used in the printing industry.
<http://trials3.adobe.com/AdobeProducts/PSE/13_0_esd/win64/PhotoshopElements_13_Trial_LS25_ win64.exe>
Good luck.

Cannot install CS3 on my macbook

I have a 2007 macbook and cs3 will not install. I didn't have any other applications open, skipped the verifying applications process and the download took over 4 hours to install, to only tell me that none of the applications were able to be installed. Will CS3 not install on this macbook. Is it too old?

Whether or not CS3 installs entirely depends on what version of OSX you use. CS3 requires the Rosetta components and those were only part of OSX until 10.6.3, optionally available until 10.6.7. if you have a newer version, CS3 won't install. The hardware is not the problem.
Mylenium

Cannot install Checkpoint Encryption but all other apps install

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You could achieve HIPAA compliance with FileVault, but that's not your question.
Almost certainly, this problem can only be solved, if at all, by the third-party developer, but please do as follows.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Cannot install Cs5 Extended Trail

Windows 7 Ultimate 64bit
System requirements met.
Error: Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 9 warning(s)
WARNING: Payload {59D20E56-2B3F-49DF-BB90-46A8AD072E23} Recommended Common Fonts Installation x64 is already installed and the session payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} Recommended Common Fonts Installation x64 has no upgrage/conflict relationship with it.
WARNING: Payload {699E1E0F-F5EE-452D-A4AB-8A1E1657C60E} Adobe Player for Embedding x64 is already installed and the session payload {7A33510F-1580-42C2-877E-8C5502566292} Adobe Player for Embedding x64 has no upgrage/conflict relationship with it.
WARNING: Payload {9622EDBF-E79F-4138-B35F-2675D56E1FBB} Required Common Fonts Installation x64 is already installed and the session payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} Required Common Fonts Installation x64 has no upgrage/conflict relationship with it.
WARNING: Payload {92B9146C-B17B-4601-9031-A3228678F25D} Required Common Fonts Installation is already installed and the session payload {CBDD7465-CE11-4A58-9497-C370B65923F1} Required Common Fonts Installation has no upgrage/conflict relationship with it.
WARNING: Payload {5D55F2B0-0B2D-4715-87FE-2A4A2138961E} Recommended Common Fonts Installation is already installed and the session payload {E39A5ABD-516B-46F9-A042-694BBA6A4E08} Recommended Common Fonts Installation has no upgrage/conflict relationship with it.
WARNING: Payload {55010CE4-4388-4B9A-9345-2521AC6A212E} Adobe AIR is already installed and the session payload {F6FA54C9-3E8F-4416-905C-DA5398DF9640} Adobe AIR has no upgrage/conflict relationship with it.
WARNING: {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support conflicts with: {7B420538-E7A9-48CB-B751-EEEE85AC2E99} Adobe Photoshop CS5 Support
WARNING: Please uninstall these products, restart your computer and then run this installer again.
WARNING: PayloadPolicyNode.SetAction: IN payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} Adobe Photoshop CS5 Support is required by {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} Adobe Photoshop CS5 Core_x64 but isn't free.
ERROR: Verifying payload integerity : Failed with code 1
ERROR: Found payload conflicts and errors:
ERROR: - Adobe Photoshop CS5 Core_x64 depends on Adobe Photoshop CS5 Support to be installed.
FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.
Please help

function(){return A.apply(null,[this].concat($A(arguments)))}
ducxucxich wrote:
ERROR: Verifying payload integerity : Failed with code 1
I'm guessing your download incurred errors. You may need to re-download.
You are downloading this file directly from Adobe's web site, right?
-Noel

Cannot Install CS3 Contribute with SMS

The Adobe documentation page
http://help.adobe.com/en_US/Contribute/4.1_CPS/help.html?content=con_config_deploy_cd_18.h tml
states that you can install Contribute with SMS. However if you try
to run the msi using MSIexec the program tells you to run with
setup! Setup is an initialising package which then starts another
setup and performs the actual install. Hence it is not possible to
reliably install the product with SMS unless it is
repackaged!

I am getting the exact same message and have the same problem, it won't install the other applications. Did you get an answer to your question?

Cannot install CS3 Extended - AT ALL.

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