Cannot install CS3 on Win-7 64-Bit

I have a brand new Win-7 64-bit system.
I still have the install files for CS3 Web Premium that I downloaded 3 years ago.
I have had various problems.
Installed at first and programs hung or failed to open.
I tried going back to a restore point and installing again.
I read somewhere this may have been a bad idea - don't know why.
However, my latest methodology has been:
Copy the install files to the new machine.
Deactivate the software on the old machine.
Extract the AdobePDF.dll_64 from the data1.cab
Ran the install. - pointing to the AdobePDF.dll when prompted.
Acrobat 8 and shared components installed but did not work.
Everything else says "Component Install Failed" - no other explanation or help.
Get the vista licensing patch and install it. - when I did this I was able to get Acrobat 8 to run and not hang.
Updated Acrobat to 8.1.3.
Tried the install again.
I still get "Component Install Failed" for everything. No idea why.
I have read through lots of stuff on the forums. Found out about the AdobePDF.dll_64 and the licensing patch.
Haven't found anyone else who tried going to a restore point. If that is my problem what do I do. I have restored a couple of times and cannot get back to where I was on the first install. Since I am just getting started, I could return to factory install on the machine and try again - but I only want to do that if it will actually work!! I having been at this for two days and I would like to move on!!

OK. It turns out the restore was in fact what killed me. The restore removed some, but not all, of the Adobe install I had tried. This was enough to screw up all future install attempts.
The restore point thing in windows sounds nice, but I guess it can be dangerous.
I had messed things up with all my install attempts, so I restored the machine to factory settings - a clean win-7 install - and then followed the instructions found here: http://forums.adobe.com/message/2335063 and it worked.

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I purchased CS3 back in 2008 and installed on my XP machine.
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Setup has encountered an error and cannot continue. Contact Adobe Customer Support for assistance.
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1) installing in safe mode (with just Windows features in the start up)
2) redownloading the files to ensure I didn't have a corrupted version
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4) deregister/register Windows Installer
5) looked for update to Windows Installer but mine is up to date
6) checked that Windows Installer had "started" on my laptop (yes)
7) used Adobe cleanup utility
8) used Adobe licence recovery (Acrobat Pro (CS3) wouldn't get past the licence stage although it did install)
Support Tech lady said that no old CS software would work on Windows 7 BUT last night I installed Photoshop CS Version 8 and it installed perfectly. What I noticed different is that PS CS V8 used Installshield whereas CS3 I am told didn't use Installshield.
So I am left with my new laptop using PS CS V8 with Dreamweaver MX.
BTW Dreamweaver MX installed okay and it used Installshield too - so is that the reason CS3 won't install - it not using Installshield?
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Am I just going to have to use old software on my Win7 machine?
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Sarah

Hi Bob,
Thank you for your reply.
Yes I have tried the CS5 Cleanup Tool - multiple times. Doesn't help.
I am surprised to hear that you installed with no problems in light of Tech Support being adament that it won't work on Windows 7 and is not supported.
I told Tech that I didn't accept that as there are probably hundreds of thousands of users with CS3 who have installed or tried to install on a Win7 machine and not everyone has hundreds of dollars spare to upgrade.
I only really use DW, PS and Acrobat in the Suite so I'm going to have to save to buy those products but it won't be anytime soon.
Thanks.
Sarah

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Last edited by Wintershade (2010-09-13 06:45:32)

Cannot install CS3 on Win-7 64-Bit

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