Cannot install downloaded Elements 12 files are corrupt
This time is costing me more than the program cost. I've spent hours uninstalling Photoshop Elements 12, installing Photoshop Elements 10, then my Premier Elements 12 was corrupt so I downloaded the installed after logging into my Adobe, now it will not install and says the files are corrupt. I need to get this program back on my computer please.
Windows 8, i7 processor, 16GB of RDRAM, 3GB of Graphics Memory, fast internet connection, problems finding any help from Adobe.
Hi timmyleeturner,
Do you have any antivirus, firewall or any other security software installed on the machine?
If yes, then please try to turn them off and download the software again from the link below.
http://www.adobe.com/uk/downloads/other-downloads.html
Also check the size of the installer on the website and on your machine.
Regards,
Anand
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EDIT..log now atached correctly
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
OSX version: 10.7.2
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 3759 milliseconds (3.759 seconds) DTR = 468.21 KBPS (0.457236 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 102 milliseconds (0.102 seconds) DTR = 5803.92 KBPS (5.66789 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Updating media info for: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
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Updating media info for: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3}
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Type: 1, Volume Order: 1, Media Name: Premiere Elements 10
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Updating media info for: {F035E271-4179-44F6-97A8-5F464C77CB99}
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Updating media info for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
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Path: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All-190511104450/AdobeCameraRawProfile6.0All-19051110 4450.dmg
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x86 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: 1 (0,1)
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: 2 (0,0)
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: 3 (0,1)
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: 3 (0,1)
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: 3 (0,1)
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: 3 (0,1)
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: 4 (0,0)
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: 4 (0,0)
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: 4 (0,0)
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: 4 (0,0)
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: 5 (0,1)
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: 5 (0,1)
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: 5 (0,1)
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: 5 (0,1)
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: 5 (0,1)
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: 6 (1,1)
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: 7 (11,0)
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: 8 (0,0)
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: 8 (0,0)
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: 8 (0,0)
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: 8 (0,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Setting property "INSTALLDIR" to: /Applications
Setting property "installLanguage" to: en_US
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10
Overwrite property "userASUPath" to: /Users/billpadley/Applications/Adobe/OOBE/PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is: true
Action string for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 is none
Value returned on lookup of payload: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is: true
Action string for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 is install
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Action string for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 is none
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Action string for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 is none
Value returned on lookup of payload: {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 is: true
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Value returned on lookup of payload: {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is: false
Action string for {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is none
Payload {721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is: false
Action string for {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is none
Payload {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is: true
Action string for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is none
Payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is: false
Action string for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 is none
Value returned on lookup of payload: {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is: true
Action string for {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0 is none
Value returned on lookup of payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is: false
Action string for {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 is none
Value returned on lookup of payload: {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is: false
Action string for {F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0 is none
Value returned on lookup of payload: {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is: false
Action string for {4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0 is none
Value returned on lookup of payload: {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is: true
Action string for {52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0 is none
Value returned on lookup of payload: {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is: false
Action string for {8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0 is install
Value returned on lookup of payload: {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is: false
Action string for {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is none
Payload {5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is: false
Action string for {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is none
Payload {A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is: false
Action string for {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is none
Payload {43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0 is extension payload. Aligning its action according to parent.
Value returned on lookup of payload: {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is: false
Action string for {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is none
Payload {0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0 is extension payload. Aligning its action according to parent.
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: /Applications
[ 0] Thu Dec 1 08:55:35 2011 INFO
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Initializing the INSTALLDIR with PDB data for payload {52411D2C-81DD-442F-81C7-D867F6D73491}
Located the INSTALLDIR for payload '{52411D2C-81DD-442F-81C7-D867F6D73491}' : '/Applications'
::START TIMER:: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In ReinstallPreSystemCheckProc
Custom action return code: 0
:: END TIMER :: [System check :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 1 milliseconds (0.001 seconds)
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation repair
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{0DC2163F-A772-470E-B378-62FAC3C669BF} Adobe Premiere Elements 10_LangPackfr_FR 10.0.0.0: with operation none
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{43E0AD2B-0734-4B89-9102-C1C8DCB289C3} Adobe Premiere Elements 10_LangPackja_JP 10.0.0.0: with operation none
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{5FB6B764-4E6B-4BA9-BC64-5BC7F969554F} Adobe Premiere Elements 10_LangPackde_DE 10.0.0.0: with operation none
{66662067-28E4-4A8B-8209-5D6F2B7BCF48} Elements 10 Organizer_AdobeElements10Organizer_de_DE 10.0.0.0: with operation none
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{721AF416-8457-4641-84EC-BABFC28EEDB8} Elements 10 Organizer_AdobeElements10Organizer_ja_JP 10.0.0.0: with operation none
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} Elements 10 Organizer_AdobeElements10Organizer_fr_FR 10.0.0.0: with operation none
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
END InstallOperationsQueue Unordered operations
[ 0] Thu Dec 1 08:55:35 2011 WARN
DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
[ 0] Thu Dec 1 08:55:35 2011 INFO
BEGIN InstallOperationsQueue Ordered operations
{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0: with operation remove
{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0: with operation repair
{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0: with operation repair
{BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0: with operation repair
{EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0: with operation repair
{6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0: with operation repair
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0: with operation repair
{BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0: with operation repair
{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0: with operation install
{0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0: with operation repair
{68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0: with operation install
{F035E271-4179-44F6-97A8-5F464C77CB99} Smartsound2 1.0.0.0: with operation install
{4F90C4BF-16B3-4A56-A57D-F717EB06DE99} Smartsound3 1.0.0.0: with operation install
{52411D2C-81DD-442F-81C7-D867F6D73491} Photoshop Camera Raw for Elements 10 6.4.0.0: with operation repair
{8B4D3AE3-7105-4D4F-B5B9-206779005A19} Adobe Premiere Elements 10 10.0.0.0: with operation install
{A8AD0E01-9141-4D36-A4BE-4EB47E1B431C} Adobe Premiere Elements 10_LangPacken_US 10.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 1] Thu Dec 1 08:55:35 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
Effective AdobeCode for: {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} is {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
CustomizedPatch property not found in database
Beginning un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:42 2011 INFO
Completing un-installation for payload at /Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 1] Thu Dec 1 08:55:43 2011 INFO
Physical payload uninstall result:0
[ 0] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 9008 milliseconds (9.008 seconds) DTR = 33639 KBPS (32.8506 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-remove for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Pushed the payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 into the operation queue
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
::START TIMER:: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}]
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
[ 2] Thu Dec 1 08:55:44 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Effective AdobeCode for: {3F023875-4A52-4605-9DB6-A88D4A813E8D} is {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCameraRawProfile6.0All/AdobeCameraRawProfile6.0All.dmg
[ 2] Thu Dec 1 08:55:48 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
[ 2] Thu Dec 1 08:55:56 2011 INFO
Completing installation for payload at /private/tmp/.tempdirR8n3zSHz/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{3F023875-4A52-4605-9DB6-A88D4A813E8D}.db
[ 2] Thu Dec 1 08:55:57 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3F023875-4A52-4605-9DB6-A88D4A813E8D}] took 13039 milliseconds (13.039 seconds) DTR = 419.051 KBPS (0.409229 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
Successfully updated the csu inventory for {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0
Initializing the INSTALLDIR with PDB data for payload {3F023875-4A52-4605-9DB6-A88D4A813E8D}
Located the INSTALLDIR for payload '{3F023875-4A52-4605-9DB6-A88D4A813E8D}' : '/Applications'
Calling the custom action code for pre-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}
::START TIMER:: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}]
[ 3] Thu Dec 1 08:55:57 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 3] Thu Dec 1 08:55:59 2011 INFO
CustomizedPatch property not found in database
Beginning installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
[ 3] Thu Dec 1 08:57:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirvAYuQxFR/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}.db
[ 0] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{FEA75AFB-4905-43BB-B1D5-5B44D681BFE7}] took 66058 milliseconds (66.058 seconds) DTR = 5581.03 KBPS (5.45023 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 return values 0:0
Calling the custom action code for post-install for payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
Calling the custom action code for pre-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
::START TIMER:: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}]
Initializing the INSTALLDIR with PDB data for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Located the INSTALLDIR for payload '{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}' : '/Library/Application Support/Adobe/APE/3.101'
[ 3] Thu Dec 1 08:57:03 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Effective AdobeCode for: {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} is {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeAPE3.101-mul/AdobeAPE3.101-mul.dmg
[ 3] Thu Dec 1 08:57:05 2011 INFO
Beginning installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
[ 3] Thu Dec 1 08:57:10 2011 INFO
Completing installation for payload at /private/tmp/.tempdird2bonzBY/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:10 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3}] took 7009 milliseconds (7.009 seconds) DTR = 9926.1 KBPS (9.69345 MBPS)
[ 0] Thu Dec 1 08:57:11 2011 INFO
User specified overrideFile:
Successfully updated the csu inventory for {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0 return values 0:0
Calling the custom action code for post-repair for payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} Adobe Player for Embedding 3.1 3.101.0.0
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
Calling the custom action code for pre-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
::START TIMER:: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}]
Initializing the INSTALLDIR with PDB data for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/CMaps/AMT/component.xml
Located the INSTALLDIR for payload '{BD0D6363-E961-410F-8BF4-ECD8795F3923}' : '/Library/Application Support/Adobe/TypeSupport/CS5/CMaps'
[ 3] Thu Dec 1 08:57:11 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Effective AdobeCode for: {BD0D6363-E961-410F-8BF4-ECD8795F3923} is {BD0D6363-E961-410F-8BF4-ECD8795F3923}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeCMaps3-mul/AdobeCMaps3-mul.dmg
[ 3] Thu Dec 1 08:57:12 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
[ 3] Thu Dec 1 08:57:13 2011 INFO
Completing installation for payload at /private/tmp/.tempdirOxR0ypEv/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BD0D6363-E961-410F-8BF4-ECD8795F3923}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BD0D6363-E961-410F-8BF4-ECD8795F3923}] took 3005 milliseconds (3.005 seconds) DTR = 4754.74 KBPS (4.6433 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} AdobeCMaps CS5 3.0.0.0
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
Calling the custom action code for pre-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
::START TIMER:: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}]
Initializing the INSTALLDIR with PDB data for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}' : '/Applications'
[ 3] Thu Dec 1 08:57:14 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeHelp/InstallAdobeHelp
command line arguments in order are : appVersion=3.5.23
command line arguments in order are : appId=chc
command line arguments in order are : pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
command line arguments in order are : installerArg1=-silent
command line arguments in order are : installerArg2=-eulaAccepted
command line arguments in order are : installerArg3=AdobeHelp.air
Third party application output:
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{EB3A47AA-B4E2-4857-A69C-92A6E097F24C}] took 1003 milliseconds (1.003 seconds) DTR = 6033.9 KBPS (5.89248 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
Calling the custom action code for pre-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
::START TIMER:: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}]
Initializing the INSTALLDIR with PDB data for payload {6F3A624B-1B72-4081-96E8-23261F389C5C}
File Exists: /Library/Application Support/Adobe/TypeSupport/CS5/AMT/component.xml
Located the INSTALLDIR for payload '{6F3A624B-1B72-4081-96E8-23261F389C5C}' : '/Library/Application Support/Adobe/TypeSupport/CS5'
[ 3] Thu Dec 1 08:57:15 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {6F3A624B-1B72-4081-96E8-23261F389C5C}
Effective AdobeCode for: {6F3A624B-1B72-4081-96E8-23261F389C5C} is {6F3A624B-1B72-4081-96E8-23261F389C5C}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeTypeSupport10-mul/AdobeTypeSupport10-mul.dmg
[ 3] Thu Dec 1 08:57:17 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
Completing installation for payload at /private/tmp/.tempdirEQQpK2C1/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{6F3A624B-1B72-4081-96E8-23261F389C5C}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:57:17 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{6F3A624B-1B72-4081-96E8-23261F389C5C}] took 2004 milliseconds (2.004 seconds) DTR = 600.798 KBPS (0.586717 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {6F3A624B-1B72-4081-96E8-23261F389C5C} AdobeTypeSupport CS5 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
::START TIMER:: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PrePayloadReinstallProc
CUSTOM ACTION: Opening PDB Session
CUSTOM ACTION: Uninstall ElementsOrganizerSyncAgent | Supressing error messages
CUSTOM ACTION: Getting List of Installed Payloads.
CUSTOM ACTION: Iterate through Installed Payload IDs
CUSTOM ACTION: Entry for Elements 10 Organizer Found, looking up installdir
/Applications
CUSTOM ACTION: Closing syncengine
"/Applications/Adobe Elements 10 Organizer.app/Contents/MacOS/ElementsOrganizerSyncAgent.app/Contents/MacOS/ElementsOrgani zerSyncAgent" -uninstall -silent
[ 0] Thu Dec 1 08:57:19 2011 INFO
ZERO RETURNED
CUSTOM ACTION: Closing AutoAnalyzer
"/Applications/Adobe Elements 10 Organizer.app/Contents/ElementsAutoAnalyzer.app/Contents/MacOS/ElementsAutoAnalyzer" -uninstall
[ 0] Thu Dec 1 08:57:24 2011 INFO
CUSTOM ACTION: Closing PDB Session
Custom action return code: 0
:: END TIMER :: [Pre payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 7038 milliseconds (7.038 seconds) DTR = 379.085 KBPS (0.3702 MBPS)
::START TIMER:: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 4] Thu Dec 1 08:57:24 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Effective AdobeCode for: {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} is {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_core/AdobeElements10Organizer_core.dmg
[ 4] Thu Dec 1 08:57:26 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
[ 4] Thu Dec 1 08:58:36 2011 INFO
Evaluating condition# 1(Seq 5834)
Condition failed(Seq 5834)
[ 4] Thu Dec 1 08:58:40 2011 INFO
Completing installation for payload at /private/tmp/.tempdirpyLJxY0T/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}.db
[ 4] Thu Dec 1 08:58:58 2011 INFO
Physical payload repair result:0
[ 0] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 94090 milliseconds (94.09 seconds) DTR = 425.507 KBPS (0.415535 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} Elements 10 Organizer 10.0.0.0
::START TIMER:: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}]
In PostPayloadReinstallProc
CUSTOM ACTION: Begin Extracting Organizer AdobeCode
CUSTOM ACTION: Extracted Organizer AdobeCode
{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
CUSTOM ACTION: Master PCD exists
CUSTOM ACTION: Updating Key in Master PCD
CUSTOM ACTION: Key updated successfully
CUSTOM ACTION: Now getting the LEID
ElementsOrganizer-EMT10-Mac-GM
CUSTOM ACTION: Closing Master PCD
CUSTOM ACTION: Cache PCD exists
CUSTOM ACTION: Adding Key to Cache
CUSTOM ACTION: Added EULA Acceptance keys
CUSTOM ACTION: Added EULA Language keys
CUSTOM ACTION: Closing Cache PCD
CUSTOM ACTION: Function start, to copy customevents.dat file from previous install
CUSTOM ACTION: customevents.dat file found
CUSTOM ACTION: Directory already exists
CUSTOM ACTION: File Copied
Custom action return code: 0
:: END TIMER :: [Post payload :{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}] took 41 milliseconds (0.041 seconds) DTR = 97.561 KBPS (0.0952744 MBPS)
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
Calling the custom action code for pre-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2}
::START TIMER:: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}]
Initializing the INSTALLDIR with PDB data for payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E}
File Exists: /Applications/Adobe Elements 10 Organizer.app/Contents/Resources/AMT/application.xml
Located the INSTALLDIR for payload '{28B74F2E-2E70-4B44-A581-0C19F62A5D6E}' : '/Applications'
[ 2] Thu Dec 1 08:58:59 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadUninstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Session {8B4D3AE3-7105-4D4F-B5B9-206779005A19} modify request for AdobeCode: {BC5880C9-E055-4E57-826A-749E79C498C2}
Effective AdobeCode for: {BC5880C9-E055-4E57-826A-749E79C498C2} is {BC5880C9-E055-4E57-826A-749E79C498C2}
Session includes local copy of payload for repair source
Repair payload source package: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/AdobeElements10Organizer_en_US/AdobeElements10Organizer_en_US.dmg
[ 2] Thu Dec 1 08:59:00 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
Completing installation for payload at /private/tmp/.tempdirdajeVrxW/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{BC5880C9-E055-4E57-826A-749E79C498C2}.db
Physical payload repair result:0
[ 0] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{BC5880C9-E055-4E57-826A-749E79C498C2}] took 2009 milliseconds (2.009 seconds) DTR = 549.527 KBPS (0.536648 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0 return values 0:0
Calling the custom action code for post-repair for payload {BC5880C9-E055-4E57-826A-749E79C498C2} Elements 10 Organizer_AdobeElements10Organizer_en_US 10.0.0.0
Calling the custom action code for pre-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}
::START TIMER:: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}]
[ 2] Thu Dec 1 08:59:01 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
[ 2] Thu Dec 1 08:59:02 2011 INFO
Beginning installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
[ 2] Thu Dec 1 08:59:03 2011 INFO
Completing installation for payload at /private/tmp/.tempdirMCaWhpjq/Install.db
UninstallDBPath=/Library/Application Support/Adobe/Uninstall/{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}.db
[ 0] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0A525C1F-9A93-497A-B800-9A7E6E4ADF3D}] took 3002 milliseconds (3.002 seconds) DTR = 1794.8 KBPS (1.75274 MBPS)
User specified overrideFile:
Successfully updated the csu inventory for {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0 return values 0:0
Calling the custom action code for post-install for payload {0A525C1F-9A93-497A-B800-9A7E6E4ADF3D} Elements Common Frameworks 10 10.0.0.0
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
Calling the custom action code for pre-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
::START TIMER:: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}]
Initializing the INSTALLDIR with PDB data for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4}
Re-computing INSTALLDIR for third party using bundle information:
Could not locate INSTALLDIR using bundle information.
Located the INSTALLDIR for payload '{0AF29C46-6E82-4402-9019-8A6BB0F981D4}' : '/Applications'
[ 3] Thu Dec 1 08:59:04 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: ModifyThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Modify Thirdparty payload
Repairing third party payload with source: /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
Repairing third party payload
Running the application : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/ElementsInspirationBrowser/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer
command line arguments in order are : -silent
command line arguments in order are : AdobePhotoshopDotcomInspirationBrowser.air
[ 3] Thu Dec 1 08:59:11 2011 INFO
Third party application output: failed due to bad configuration
Third party payload completed. Testing return code: 0
[ 0] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 7 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0AF29C46-6E82-4402-9019-8A6BB0F981D4}] took 8009 milliseconds (8.009 seconds) DTR = 522.912 KBPS (0.510656 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0, value of local var is -1
Calling the custom action code for post-repair for payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} Elements Inspiration Browser 10.0.0.0
Calling the custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B}
::START TIMER:: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}]
[ 3] Thu Dec 1 08:59:12 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: InstallThirdPartyPayloadOperation
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installing third party payload
Running Apple Package : /Volumes/Premiere Elements 10/Adobe Premiere Elements 10/payloads/Smartsound1/Sonicfire Pro 5 for Premiere Elements.pkg
[ 3] Thu Dec 1 08:59:21 2011 INFO
installer: Package name is Sonicfire Pro 5 for Premiere Elements
installer: Installing at base path /
installer:PHASE:Preparing for installation…
installer:PHASE:Preparing the disk…
installer:PHASE:Preparing Sonicfire Pro 5 for Premiere Elements…
[ 3] Thu Dec 1 08:59:22 2011 INFO
installer:%97.750000
installer: The install failed (The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.)
[ 3] Thu Dec 1 08:59:25 2011 ERROR
DW006: Apple Package failed to install successfully.
[ 3] Thu Dec 1 08:59:25 2011 INFO
Third party payload completed. Testing return code: 1
[ 0] Thu Dec 1 08:59:26 2011 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{68FE2517-2E45-4B03-8241-D0634F43878B}] took 14015 milliseconds (14.015 seconds) DTR = 451.516 KBPS (0.440934 MBPS)
User specified overrideFile:
The csu inventory was not updated for payload {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0, value of local var is -1
Calling the ROLLBACK custom action code for pre-install for payload {68FE2517-2E45-4B03-8241-D0634F43878B} -
How do I identify and fix images Elements 10 believes are corrupt?
During the past three days I have had problems with the functionality of my Photoshop Elements 10 and received several messages indicating that the catalog is corrupt. How do I identify and fix images Elements 10 believes are corrupt?
Thank you for the prompt reply unfortunately the fix did not work.
Let me provide some more information that may help you diagnose this problem.
I run Elements on a PC. The operating system is Microsoft Windows 7 Home Premium. The System Type is x64-based. The processor is AMD A8-3850 APU with Radeon(tm) HD Graphics, 2900 Mhz, 4 Core(s), 4 Logical Processor(s). The Hard Drive is 1.81 TB, and 1.5 TB of this is free. The Ram is 16 GB. Everything else works great.
I have used Photoshop Elements for about 10 years, during which time I have upgraded to newer versions 5 or 6 times. I have used Elements 10 during the past 2 years. I already bought Elements 12 but I am trying to repair this issue before I upgrade to it. I have approximately 65,000 photos in my catalog. All but the last 2,000 are backed up.
During the past few days I encountered several problems with the functionality of my Elements 10; all errors provide messages indicating that the catalog is corrupt. Forexample, when I edit a photo in my catalog, the thumbnail image of the newly edited versionwill not display. When I imported new photos, the thumbnail image would not display. In all cases the photo image was replaced by a ?.
I tried to correct the thumbnail problem by repairing and optimizing the catalog. In either case I received the same message that the catalog had not been repaired/optimized because some images were corrupt. However, despite this message, the thumbnails for the newly imported photos appeared but the thumbnails for the recently edited photos still have not.
Currently, I cannot import new images, edit, delete or even stack photos. I can still view, search for, copy and delete photos. When I try to import a photo a new photo I get the following messages - ”the requested change could not be completed because the current catalog is corrupt. You can attempt a repair in the file catalog dialog." - "Nothing was imported. The file(s) or folder(s) selected to import did not contain any supported file types or the files are already in this Catalog." and "The catalog could not be repaired, if you have a recent catalog backup, you should restore it."
I have visually inspected the catalog and found about 25 recently imported photos that have a thumbnail image but lack the photo's id (i.e. img_3075.jpg would be replaced with ?). They are my photos from my camera and no different that the other 300 images I imported at the same time. However, these images in the catalog are blurry. When I check the image in the My Pictures folder the image is fine and properly located between img_3074.jpg and img_3076.jpg. I attempted to reconnect but received a message that there are no files to reconnect. I cannot delete the images from the catalog and If I delete them at the source (in the file folder) they still remain in the catalog view.
Howdo I identify and fix images that Elements believes are corrupt?
Thanks in advance for any thoughts. -
rying to install photoshop elements 12 File Archive part of adobe premiere 12 is missing. You need all files in the same folder
It is actually a link from Tech Soup to a special link on Adobe. But no
chance to put in my serial number get that error message after I download
the exe. Tried to copy page I would select the correct file
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Adobe Photoshop Elements and Premiere Elements 12.0 for Windows (English)
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ALL files prior to attempting to install.
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authorities, export or reexport - directly or indirectly - any software
downloaded from this website to any prohibited destination, end-user, or
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I cannot install Photoshop Elements 11
I have Photoshop Elements 9 and have no problem with that. I needed to upgarde because I have bought a Nikon D600 and need to support RAW files. I keep getting error messages as follows:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 1 warning(s)
----------- Payload: {FA19351D-E98C-48C1-B5E1-0C8C42B5E11C} Adobe Photoshop Elements 11 11.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/BickhamScriptPro-Regular.otf" Error 0(Seq 1754)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1754)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 11/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 11"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 11_AdobePhotoshopElements11_en_US: Install failed
ERROR: DW050: - Adobe Photoshop Elements 11: Failed due to Language Pack installation failure
I have tried deleting all previous Photoshop file and also trashing the Adobe file in Library/Application Support, both as suggest elsewhere but with no joy. Can anyone help?Nothing here works. During the course of this I have had to reinstall the OS and this did not help either! I am thinking about asking for my money back and finding another way of editing my RAW files!.
Regards
Peter
Date: Sat, 20 Jul 2013 05:36:51 -0700
From: [email protected]
To: [email protected]
Subject: I cannot install Photoshop Elements 11
Re: I cannot install Photoshop Elements 11
created by Ned Murphy in Downloading, Installing, Setting Up - View the full discussion
See the following:
Exit Code: 6, Exit Code: 7 Installation Errors -
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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