Cannot install driver due to missing files - BlockSysUs​er and hpzpnp.ice​_suffix

I have just purchased a new Dell with Windows 7 64-bit and am trying to install the driver for my oldie-but-goodie OfficeJet 6310.  I am having the same problem with BlockSysUser as has appeared numerous times, and have tried all of the posted solutions.  I downloaded the driver from the website.
I can get past the BlockSysUser issue by creating another folder called ".SourcePath.setup" and copying the BlockSysUser file that resides in Setup.  However, I then get a missing file hpzpnp.ice_suffix.exe, which I cannot find in any of the other folders.  It seems to be looking for this also in ".SourcePath.setup".
I can install the printer using Windows, but then I don't have the other good stuff.
This problem seems to have been around for YEARS!  Why hasn't it been resolved through driver updates?
Help!

Hi DForm,
It's okay regarding the log file, I did some more research for you and found these steps:
Turn off Anti-Virus (McAffee in this case). How to Disable McAfee Antivirus.
Disabled the firewall. Turn Windows Firewall on or off.
Perform a L4 uninstall. (a) On the keyboard, hit the Windows and "R" key, then type %temp% and hit enter. b) Locate the correct folder starting with "7z" (the correct folder contains "Util" and "CCC" folders).  c) Open folder "Util". d) Open folder "CCC".  e) Please run the L4uninstall.bat. f) When the uninstall has completed, restart the computer).
Disabled startup and non MS services. Disable startup items and non-Microsoft services.
Restart the computer.
Run setup as admin. How do I run an application once with a full administrator access token.
Hope this solves the issue, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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