Cannot install drivers for iPod 5th generation on Windows 7 Home Premium - shows a Bluetooth peripheral device

Connects to windows 8 without a problem.

Hey shabnamsarup,
Welcome to Apple Support Communities! I found an article that should help you out. I would pay special attention to step 9) Verify that USB drivers are installed, but would also go through all of the steps to make sure that it isn't something else causing the issue:
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
Take care,
David

Similar Messages

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Drivers for presario C 700 with windows 7 home premium

    hi there,
    I´m having some issues with my notebook sound ( like a weird sound buss i think could be the drivers) I do upgrade the OS to windows 7 home premium; originally this system came with vista, HP does not have drivers for this notebook available for win 7 ?? does any one can help me , or any idea to solve the problem ???? thanks.
    This question was solved.
    View Solution.

    Hi:
    Please see if reading the general W7 upgrade guide for older HP notebooks is of help to you.
    http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/General-Windows-7-Upgrade-Guide...

  • I cannot install iTunes 10.2 64 bit on Windows 7 Home Premium

    I'm able to download the iTunes 10.2 64 bit program without any issue. However, when I try to intall the program Windows installer issues error message: "This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package”.
    I have tried to open 'itunes64bit.exe' as the Administrator but this still doesn't work!
    I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7.
    One member had a solution whereby they downloaded a program from Orca to increase Windows Installer’s capability and another to help install iTunes.
    The problem is that Windows Installer will not install these downloaded programs either!
    I’ve followed tech advice to change the Windows Installer setting from ‘Service Status’ stopped to ‘Service Status’ started and applied/ok’d changes. However, as soon as I try to install a non-windows program it automatically defaults to the ‘stopped’ setting and issues the error message about not being able to verify the package being installed.
    I followed the steps to unregister and reregister Windows Installer too, also to no avail.
    You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator.

    Hi Lee,
    "You’re probably thinking this sounds like an administrator issue. However, I’m the only user and Windows 7 is registered to me – which should make me the only administrator."
    You are correct but to a point.  I thought so too, however, like you, I am "second in command"...under myself. 
    I was in the same situation and tried others' successful workarounds.  Nope.  Actually, an ongoing frustration for a few months to no avail...until I came across this link, http://answers.microsoft.com/en-us/windows/forum/windows_vista-windows_programs/ this-installation-package-could-not-be-opened/40c3cf33-b155-4dc7-b21e-ca5acce105 f3.  It shows you how to access the Administrator login, literally.  It worked for me. 
    This is from a Microsoft support page (SJ has probably been alerted, so I don't have much time, LOL).  I did not want to hit that "final" option and reinstall Win 7.  The first time was trying enough and I was about to give in.  
    " I’ve scanned a Microsoft forum for iTunes download/installation problems. Most answers on the forum refer to a system32 error appearing when they attempt to install itunes64bit.exe on Vista or Windows 7."
    I was opposite on this one.  What led me to think it wasn't the above was seeing this user " ` " , also known as Accent grave.  The Users first file is labeled " ` " and has a little gold lock on it.  When I scanned Task Manager, under Processes Tab, the User Name column showed " ` " attached to certain processes.  I knew it was me, but did not realize it was the Alpha me 
    I cannot say if the system automatically did this or I or Alpha (I'm blaming Alpha).  If there is a way to change this I do not know, and if I should.  Either way, I will do some more research and pray another personality isn't isn't lurking about
    Hope this helps you.
    Ss

  • Can anyone tell why I cannot install drivers for my IPOD Clasic

    I have iTunes installed and I cannot install drivers for my IPOD Classic while using windows vista 64 bit?

    Download the apps on your syncing computer and then sync to the iPod. Note that you can only sync apps for the one syncing computer you use with the iPod. You can manage music and videos among different computer.

  • HT1461 I have installed the Windows 8 on my MacBook using BootCamp, but I cannot install drivers for Windows now

    I have installed the Windows 8 on my MacBook using BootCamp already, but I cannot install drivers for Windows now: I've got only BootCamp 3 disk and it doesn't goo even if I start it using compatibility options. And my BootCamp on Mac didn't offer me to burn cd with drivers for windows as I saw in many instructions. How can I resolve the problem? Thanks a lot.

    Go back to Boot Camp: on the 2nd page you get this:
    Download the support software and as Windows is already installed uncheck the 2nd box.

  • Why can't I install newer version of iTunes on my Windows Vista Home Premium?

    Hi!
    Why can't I install newer version of iTunes on my Windows Vista Home Premium?
    I states that I am missing essential files in order to install. It doesn't say which ones.
    Tried to uninstall the old iTunes so now I'm caught without iTunes.
    Any thoughts?
    /tjolmes

    Hey gallaleo3,
    I would run through the recommended troubleshooting steps in the following article:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best,
    Delgadoh

  • My pc cannot install drivers for my iphone 5c

    okay, so my first iphone was an iphone 4, and when i connected it to the computer, it could sync to itunes and also start autoplay to transfer photos and videos to pc. i gave that phone to my mother and got an iphone 5c, remembering to back it up using itunes so i still had all my stuff there. i also moved all the photos/videos i had on my iphone 4 to the pc so that none of them are on the phone anymore. i didnt put them back on my iphone 5c, i just kept them on the pc.
    so now i have a bunch of new photos on my iphone 5c that i would like to transfer to my pc to free up space, but when i plugged it in my pc said: "device driver software was not successfully installed." i opened up task manager and it shows up in "other devices" as "iphone", and when i click properties it says "The drivers for this device are not installed. (Code 28)." clicking "search automatically for updated driver software" just says "windows could not find driver software for your device." clicking "browse my computer for driver software" and browsing in C:\Windows\System32 while having the "include subfolders" button checked just like this article told me to: iOS: Unable to import photos to computer - Apple Support leaves me with "Windows found driver software for your device but encounted an error trying to install it. MTP USB Device The system cannot find the file specifed." ive tried uninstalling the iphone and reinstalling it but it gives me the same error message every time.
    my mother's iphone 4 still connects the computer with no problem, and also still connects to itunes. my iphone 5c can connect to itunes. it just wont connect to the computer. my father also has an iphone 5c, and it can also connect to itunes but it gives me the same problem as mine. the computer i have is a Windows 7 Home Premium and it is 64-bit. i havent tried this on a different computer because i cant, i dont have a different one and i dont really have anyone else to help me, so i dont know if this is an issue that is exclusive to my own computer or not. im sorry that this is so long, i just wanted to add as much detail as i can.

    Uninstall and reinstall iTunes

  • I need help. For ipod 5th generation information

    How do i know if my ipod 5th generation is charging after its been dead for a long time

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Installing a PalmOne Tungsten E2 to a Windows 7 Home Premium Environmen​t

    I would like to know what do I need to do to install a PalmOne Tungten E2, which is supported by Windows 2000 & Windows XP, to my laptop which is supported by Windows 7 Home Premium.
    The Laptop is a Toshiba Qozmio X505 with a 64-bit operating system. The Processor is an Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz with 4.00 GB of RAM
    Please help me and many thanks.

    TopyPalm wrote:
    How do I find the second thread you mentioned?
    When you view the list of all the messages in this section of the forum, the second one from the top is the thread you are looking for.
    If you still cannot locate it, here is the link:  
    http://h30434.www3.hp.com/t5/Palm-OS-WinMo-Hardwar​e-and-Software/64-Bit-Windows-USB-drivers-for-Palm​...
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Windows trying to install drivers for iPod...

    So here's my problem. Whenever I try to connect my girlfriend's iPod, Windows XP trys to recognize a new device and the driver installation wizard pops up.
    I get a popup on the taskbar and Windows tries to install a driver for the iPod. If I cancel the installation it tells me the installation failed and there may be a problem with the device. The same thing happens if I allow the installation to continue as Windows in unable to find the correct driver.
    The iPod shows up in Device Manager with an exclamation point. It does not appear in Windows Explorer or iTunes.
    Any thoughts would be greatly appreciated. I have tried the 5R's to no effect. I have tried everything I can find in the support articles relating to iPods not being recognized in Windows or iTunes.

    I get a popup on the taskbar and Windows tries to install a driver for the iPod. If I cancel the installation it tells me the installation failed and there may be a problem with the device. The same thing happens if I allow the installation to continue as Windows in unable to find the correct driver.
    ipods use the standard Windows USB mass storage drivers. it is possible for those to go walkabout on a PC ... if that's what is happening here, the techniques from the following MarkJones post may be of some assistance:
    MarkJones: Re: Windows XP (SP2) Laptop only finds generic "New USB 2.0 Device"

  • Vista 64bit cannot install drivers for my new 80GB classic

    Hi there,
    Vista cant install the drivers for my ipod. It seems to see a device then when it searches for the drivers it asks for a disc that came with the device ??? Does this actually knowingly work with vista 64 and if so how do i install the drivers. I have the new ITUNES installed.

    I use 2 hard drives,Vista and XP.Vista has many problems, either ipod vista drivers are not available,or it is Vista.Works well on XP.I have the same trouble with Vista

  • Windows 7 cannot install drivers for iphone 3gs

    i have an issue with my iphone 3gs it will not let me into the phone all i keep getting is emergency calls and switch off, so i tried to connect to my new laptop (windows 7) to restore my phone and it says unable to install drivers to window 7 could someone help please

    it says iphone is in recovery  mode does anyone know what this means and how to fix

  • IPod 5th generation and Windows Media Player

    I just got an iPod 5th gen. for my b-day and have a ton of music on Windows Media Player that I want to put on the iPod. When I try to sync, Windows Media Player says to "connect device". I plug in the Ipod but it still says to connect the device. Is the iPod compatible with the Windows media Player or just iTunes? If I can't do this, then how do I purchase and store music on iTunes and keep it all separate from my wife's music?...she has her own iPod and iTunes account with her own music and DOES NOT WANT my "crappy" music mixed with hers. Any help or suggestions will be greatly appreciated.

    Hello w8bsw,
    And welcome to Apple Discussions!
    w8bsw wrote:
    I just got an iPod 5th gen. for my b-day and have a ton of music on Windows Media Player that I want to put on the iPod. When I try to sync, Windows Media Player says to "connect device". I plug in the Ipod but it still says to connect the device. Is the iPod compatible with the Windows media Player >or just iTunes?
    No, iPods are NOT compatible with Windows Media Player. There are a variety of other third party programs that are compatible with an iPod, but I would not recommend using them for a number of reasons.
    If I can't do this, then how do I purchase and store music on iTunes and keep it all separate from my wife's music?...she has her own iPod and iTunes account with her own music and DOES NOT >WANT my "crappy" music mixed with hers. Any help or suggestions will be greatly appreciated.
    There are several different ways for handling multiple iPods with one computer. One option is to create an entirely new and separate iTunes library. The only downfall to this, is that you will have to manually choose which library to open upon opening iTunes each time. For more help and information regarding these methods, check out this Apple support document.
    [How to use multiple iPods with one computer|http://support.apple.com/kb/HT1495]
    B-rock

  • Cannot Install Drivers for ZR2440w

    I have been trying to install the driver files for my new monitor and repeatedly get one message saying that the files installed successfully, to be followed by one saying that the files did not install. When I try to reinstall, I get a message saying "access is denied."
    I've attempted to update the driver directly without success. The computer indicates that it is a generic PNP monitor and the best driver (the windows driver) is installed. It will not install the driver files where they were extracted.
    My computer is running Window7 64bit. I have administrator rights, so the work-around for Vista does not apply here.
    Any advice is appreciated.

    Do you have an alternate monitor? If so, I would try unplugging the ZR2440w and uninstalling the drivers that are currently installed for it. After you do that, reboot the computer. Once the computer is back on, try installing the drivers once again and see if that works.
    Best of luck,
    Kyle  
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Maybe you are looking for