Cannot install Elements: Shared Technologies installation failure [was:elements]

trying to install adobe elements, but keeps failing when getting to shared technology,  intall asa which cant find any problems.
any advice please

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_

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