Cannot install enrolment profiles

Tried to install enrolment profiles in a white iMac running 10.7.5 and on a brand new iPad mini.
Both installation failed.
This morning the iMac was able to download the enrolment profile from profile manager, but going through the installation, it fails at the end of the process with the message an unknown error has occurred.
Tried to install on the iPad mini afterwards, got a 500 internal server error after clicking the blue enrol this device button.
I can download and install Trust Profiles and Setting for Everyone Profiles without issue and they install fine.
Currently every time I hit Enroll, I get the 5000 server error on both machines.
I restarted everything a few times.
I created placeholders for both machines, I read this could help.
I tried to change settings in server.app, profile manager to sign and not sign profiles
Nothing seems to work. I can't enrol the devices. Last devices I enrolled was in July, without any issues. A MacBook Pro 2011, an iPhone 5, a Macbook Pro 2009, an iMac 2013 and an iPad1.
Should I continue to pull my hair or wait for a fix? There seems to be quite a few posts along the same issue, none of them resolved. Actually, I saw one resolved, but by moving to a different solution.
Thanks for any suggestions.

Hi,
I have the same problem. After creating profile with only General tab being set up it is failing to install on my iPad.
Profile installation failed
The profile could not be added to device
Any suggestions?
I even erase all content and setting but that didn't help either.
The only alarming thing is that in my Certificate section I have red message:
"This certificate was signed by and untrusted issuer"
Can that effect installation?
If that is the case how to fixed it?
P.S. iPad was purchased from Apple Store.
Regards,

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Hi,
I have the same problem. After creating profile with only General tab being set up it is failing to install on my iPad.
Profile installation failed
The profile could not be added to device
Any suggestions?
I even erase all content and setting but that didn't help either.
The only alarming thing is that in my Certificate section I have red message:
"This certificate was signed by and untrusted issuer"
Can that effect installation?
If that is the case how to fixed it?
P.S. iPad was purchased from Apple Store.
Regards,

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As the complete OS is installed
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[email protected] wrote:
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Profile Manager - Why create Enrollment Profiles?

So a similar question was asked previously:
Why use an enrollment profile?
I've read through it and I don't think the answers provided tell the whole story, so I'd like to ask again adding some of my own thought and clarifications on the previous thread. This may be considered a "primer" by some - though I am certainly not the expert on Profile Manager. I'm laying it out there to explain my understanding and off of that, ask a question. If you are an expert, and understand how all this works, please just skip to my question below!
First, my experience and understanding. (I urge others to correct/clarify where they see fit):
The previous thread attempted to make a distinction between the 3 different types of profiles: Trust, Enrollment.and Remote Management Profiles.
I believe the proper 3 distinctions should be: Trust, Remote Management/Enrollment, and Configuration Profiles.
- The Trust Profile is basically a Profile (.mobileconfig file) that contains the Server Certificate that needs to be present to validate other signed Profiles. It's a fancy way of packaging up the Root certificates.
- The Remote Management/Enrollment Profile is a Profile (.mobileconfig file) that delivers the Remote Management "connection". It registers the device with the Profile Manager server and facilitates the ability to use PM/APNS to push various Configuration Profiles as well as commands (wipe/lock/etc). It is *only* called an Enrollment Profile when you explicitly create one (more on that below). Because an Enrollment Profile does not need to exist to enroll (or rather it will use the implicit "unseen" enrollment), this is the most confusing of the 3 Profile types. It is further confusing because the term "Profile" is used almost elusively on the device and not within Profile Manager. In fact the "Enrollment Profile" is the only one explicitly called a "Profile" within the management interface!
IOW: While it is not shown anywhere in Profile Manager, I believe that "Remote Management" (called a Profile on the device) is basically the *default* Enrollment Profile that is only inferred and seen when you use the Enroll function on MyDevices. This means you don't need to create any Enrollment Profile to enroll your devices interactively via the MyDevices page.
- The Configuration Profile is a Profile (.mobileconfig file) that delivers specific settings. These Profiles are applied to either Users, Groups, Devices, or Device Groups. They can be automatically pushed to an enrolled device, or they can be manually downloaded from the MyDevices page (seems to apply to User configuration only) for devices even if they are not enrolled (this would allow the end user the 'choice' to pull down settings).
Having outlined that, the simplest steps to enrollment...:
When you setup Profile Manager, you can go right to the MyDevices page on your device, login, and choose "Enroll." (sample device is let's say an iPad)
Doing so will prompt you to install the "Remote Management" profile.
Note that when enrolling in this way it does not appear necessary to install the "Trust Profile" for your server, even when using a Self-signed Cert. It would appear that this "Remote Management" profile contains not only the SCEP Enrollment Request and the Device Management payload, but also the Certificates that would be installed with the "Trust profile"
So we have seen here that one can enroll a device without explicitly creating any "Enrollment Profile."
So why use an Enrollment Profile?
Well according to https://help.apple.com/profilemanager/mac/3.1/#apd6DD5E89E-2466-4D3C-987E-A4FF05 676EB7, the answer is pretty straightforward:
"The user does not need to authenticate or log in to Profile Manager’s user portal"
This is a great feature. For one, you can create an Enrollment Profile and send it via e-mail and the user doesn't need to visit a web page and login to enroll a device. In fact, based on my experience Enrollment Profiles can't even be accessed via the MyDevices page unless you are a Server Admin.
However, when distributing an Enrollment Profile you seemingly *must* install the Trust Profile prior to this, or you will get an error about communicating with the server. Several docs/tutorials you can google explain how to set up your deployment systems (specifically OSX machines) to deploy systems with both the Trust and Enrollment profiles to facilitate automatic enrollment when a new system is deployed so it can instantly be managed.
However, since a device that is already deployed will/may not have the Trust Profile installed, one would have to visit the MyDevices page to install that prior to being able to import a delivered Enrollment Profile. Because of that it seems that from a distribution approach (as opposed to a deployment scenario) there is not much advantage of using an explicit Enrollment Profile anyway since we already need to visit the MyDevices page to get the Trust Profile, we might as well just use the standard MyDevices implicit Enrollment.
All devices that have enrolled themselves via a defined/explicit Enrollment Profile will be listed under that Profile in Profile Manager. Devices that have enrolled via MyDevices will not be listed under any Profile, but rather just under Devices (where *all* devices will be shown regardless of how they enrolled).
So, now the questions:
So, the idea of an Enrollment Profile makes perfect sense - it is basically the only way to create an exportable profile that can be distributed and configured to automatically enroll a device without interactive enrollment via the MyDevices page.
What I don't get is WHY is there the ability to create multiple Enrollment Profiles rather than simply providing a default exportable profile?
The reason it makes no sense to me is there is absolutely no correlation (that I can deduce) between an Enrollment Profile and the devices that used it to enroll. While I can see a (non-exportable) list of each device enrolled via each Enrollment Profile, it ends there. I can't, for instance, create Configuration Settings that I link to an Enrollment Profile. Or dynamically populate a Device Group with all devices enrolled from a specific Enrollment Profile. If I could do these things, it might make sense to me and I have spent much time looking at the interface and scouring documentation to see where the connection is. I have simply determined that there isn't one.
I can go ahead and create several Enrollment Profiles such as:
iPads
Lab Systems
Main Office Systems
High Security Systems
And I can deploy these Profiles (either via mail/file or via initial deployment) to the respective devices. I can then see under each Profile which devices enrolled. But, since I can't actually do anything to correlate those systems to a configuration, why would I want to do this segregation? Sure it gives me a listing of iPads apart from OSX machines, but I can't do anything with this listing!
Now, of course, I can still pre-stage devices and add them into particular device groups so that as soon as they are enrolled (via any Enrollment Profile) they will get the Configuration Profile(s) attached to them. This makes the inclusion of multiple Enrollment Profiles even more suspect.
Am I missing something? Can someone enlighten me as to what the purpose of creating more than one Enrollment Profile would be?
We can easily say "Well it's not hurting having them there" but, in terms of complexity and confusion I believe it is. Had they simply provided a single Enrollment Profile ("Remote Management") that was downloadable/exportable it would have been sufficient.
Thoughts?

So a similar question was asked previously:
Why use an enrollment profile?
I've read through it and I don't think the answers provided tell the whole story, so I'd like to ask again adding some of my own thought and clarifications on the previous thread. This may be considered a "primer" by some - though I am certainly not the expert on Profile Manager. I'm laying it out there to explain my understanding and off of that, ask a question. If you are an expert, and understand how all this works, please just skip to my question below!
First, my experience and understanding. (I urge others to correct/clarify where they see fit):
The previous thread attempted to make a distinction between the 3 different types of profiles: Trust, Enrollment.and Remote Management Profiles.
I believe the proper 3 distinctions should be: Trust, Remote Management/Enrollment, and Configuration Profiles.
- The Trust Profile is basically a Profile (.mobileconfig file) that contains the Server Certificate that needs to be present to validate other signed Profiles. It's a fancy way of packaging up the Root certificates.
- The Remote Management/Enrollment Profile is a Profile (.mobileconfig file) that delivers the Remote Management "connection". It registers the device with the Profile Manager server and facilitates the ability to use PM/APNS to push various Configuration Profiles as well as commands (wipe/lock/etc). It is *only* called an Enrollment Profile when you explicitly create one (more on that below). Because an Enrollment Profile does not need to exist to enroll (or rather it will use the implicit "unseen" enrollment), this is the most confusing of the 3 Profile types. It is further confusing because the term "Profile" is used almost elusively on the device and not within Profile Manager. In fact the "Enrollment Profile" is the only one explicitly called a "Profile" within the management interface!
IOW: While it is not shown anywhere in Profile Manager, I believe that "Remote Management" (called a Profile on the device) is basically the *default* Enrollment Profile that is only inferred and seen when you use the Enroll function on MyDevices. This means you don't need to create any Enrollment Profile to enroll your devices interactively via the MyDevices page.
- The Configuration Profile is a Profile (.mobileconfig file) that delivers specific settings. These Profiles are applied to either Users, Groups, Devices, or Device Groups. They can be automatically pushed to an enrolled device, or they can be manually downloaded from the MyDevices page (seems to apply to User configuration only) for devices even if they are not enrolled (this would allow the end user the 'choice' to pull down settings).
Having outlined that, the simplest steps to enrollment...:
When you setup Profile Manager, you can go right to the MyDevices page on your device, login, and choose "Enroll." (sample device is let's say an iPad)
Doing so will prompt you to install the "Remote Management" profile.
Note that when enrolling in this way it does not appear necessary to install the "Trust Profile" for your server, even when using a Self-signed Cert. It would appear that this "Remote Management" profile contains not only the SCEP Enrollment Request and the Device Management payload, but also the Certificates that would be installed with the "Trust profile"
So we have seen here that one can enroll a device without explicitly creating any "Enrollment Profile."
So why use an Enrollment Profile?
Well according to https://help.apple.com/profilemanager/mac/3.1/#apd6DD5E89E-2466-4D3C-987E-A4FF05 676EB7, the answer is pretty straightforward:
"The user does not need to authenticate or log in to Profile Manager’s user portal"
This is a great feature. For one, you can create an Enrollment Profile and send it via e-mail and the user doesn't need to visit a web page and login to enroll a device. In fact, based on my experience Enrollment Profiles can't even be accessed via the MyDevices page unless you are a Server Admin.
However, when distributing an Enrollment Profile you seemingly *must* install the Trust Profile prior to this, or you will get an error about communicating with the server. Several docs/tutorials you can google explain how to set up your deployment systems (specifically OSX machines) to deploy systems with both the Trust and Enrollment profiles to facilitate automatic enrollment when a new system is deployed so it can instantly be managed.
However, since a device that is already deployed will/may not have the Trust Profile installed, one would have to visit the MyDevices page to install that prior to being able to import a delivered Enrollment Profile. Because of that it seems that from a distribution approach (as opposed to a deployment scenario) there is not much advantage of using an explicit Enrollment Profile anyway since we already need to visit the MyDevices page to get the Trust Profile, we might as well just use the standard MyDevices implicit Enrollment.
All devices that have enrolled themselves via a defined/explicit Enrollment Profile will be listed under that Profile in Profile Manager. Devices that have enrolled via MyDevices will not be listed under any Profile, but rather just under Devices (where *all* devices will be shown regardless of how they enrolled).
So, now the questions:
So, the idea of an Enrollment Profile makes perfect sense - it is basically the only way to create an exportable profile that can be distributed and configured to automatically enroll a device without interactive enrollment via the MyDevices page.
What I don't get is WHY is there the ability to create multiple Enrollment Profiles rather than simply providing a default exportable profile?
The reason it makes no sense to me is there is absolutely no correlation (that I can deduce) between an Enrollment Profile and the devices that used it to enroll. While I can see a (non-exportable) list of each device enrolled via each Enrollment Profile, it ends there. I can't, for instance, create Configuration Settings that I link to an Enrollment Profile. Or dynamically populate a Device Group with all devices enrolled from a specific Enrollment Profile. If I could do these things, it might make sense to me and I have spent much time looking at the interface and scouring documentation to see where the connection is. I have simply determined that there isn't one.
I can go ahead and create several Enrollment Profiles such as:
iPads
Lab Systems
Main Office Systems
High Security Systems
And I can deploy these Profiles (either via mail/file or via initial deployment) to the respective devices. I can then see under each Profile which devices enrolled. But, since I can't actually do anything to correlate those systems to a configuration, why would I want to do this segregation? Sure it gives me a listing of iPads apart from OSX machines, but I can't do anything with this listing!
Now, of course, I can still pre-stage devices and add them into particular device groups so that as soon as they are enrolled (via any Enrollment Profile) they will get the Configuration Profile(s) attached to them. This makes the inclusion of multiple Enrollment Profiles even more suspect.
Am I missing something? Can someone enlighten me as to what the purpose of creating more than one Enrollment Profile would be?
We can easily say "Well it's not hurting having them there" but, in terms of complexity and confusion I believe it is. Had they simply provided a single Enrollment Profile ("Remote Management") that was downloadable/exportable it would have been sufficient.
Thoughts?

Cannot Install Windows 7 with AHCI mode

Hello,
Having just submitted a support ticket to MSI, I was curious to see if anyone else has experienced a similar issue or may be able to suggest a possible resolution.
I recently purchased a MSI Z87-G41 PC Mate for an htpc build.
I've ran into an issue of not being able to install Windows 7 Ultimate 64 bit onto my ANY SATA 3 hard drive with SATA mode - AHCI enabled in bios.
Main parts for the build are:
Motherboard: MSI Z87-G41 PC Mate
CPU: Intel Core i3-4130 3.4 3 FCLGA 1150
RAM: G.SKILL Ares Series 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
PSU: Corsair Builder Series CX 600
OS HD: Crucial M500 SSD
During Windows install and selecting the SSD in which to install windows onto..
Windows will prompt with: “Windows cannot be installed to Disk x Partition x. (Show details)
Afterwards, I’ll select ‘Load driver’ and select the “Intel Rapid Storage Technology Driver for 8x series,” provided by MSI drivers download page. Confirmed as a valid driver for the SATA AHCI controller.
"Select the driver to be installed" lists: “Intel(r) 8 Series/C220 Chipset Family SATA AHCI Controller” Looks good, then progress...
Followed by clicking on next- “Setup was unable to create a new system partition or locate an existing system partition. See the setup log files for more information.”
I've tried installing Windows 7 Ultimate 64 bit via USB drive and OEM disc to no avail.
Performed a test using the same install procedure with my primary desktop computer which uses a MSI z68A-GD65 (G3) motherboard (AHCI enabled.) I was able to install windows to my Crucial M500 SSD without issue.
Confirmed the issue occurs while testing with different hard drives. I have yet to be able to install windows with AHCI enabled on this motherboard.
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I've also tested the manual and XMP profile RAM settings as suggested by the sticky'd thread here https://forum-en.msi.com/index.php?topic=178019.0
I would like to possibly resolve the issue in regards to utilizing AHCI mode for optimal performance for my hard drives and hot swap capability.
When I have more time, I suppose I can run a RAM test; but so far I simply believe it may just be a SATA controller or driver conflict with the motherboard.
tl;dr Cannot install Windows 7 onto any hard drive with AHCI enabled. Works fine with IDE mode.

** Update as of 6/3/2014 ** Issue resolved.
Received my replacement motherboard from RMA. Replacement is working without any issues with SATA mode set to AHCI.
Tested by running Windows 7 and Windows 8 install - both detected my SATA SSD and other HDDs as applicable drives to install Windows onto. Pre-loading the SATA controller drivers was not necessary. Windows boots up immediately without any delay now. Benchmarks are showing valid stats for SATA3 devices.
Also to note, the replacement motherboard came with bios version 1.5, compared the one I sent back which came with 1.6. In case if that had anything to do with it. Not going to risk updating the bios at this point.
Video of issue:
Benchmarks from the old motherboard on the Crucial M500 SSD taken with Crystal DiskMark
Benchmark from MSI Z87-G41 PC Mate (MS-750)
on SATA 3 port set to AHCI
CrystalDiskMark 3.0.3 x64 (C) 2007-2013 hiyohiyo
Crystal Dew World
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]
Sequential Read : 264.792 MB/s
Sequential Write : 143.991 MB/s
Random Read 512KB : 250.614 MB/s
Random Write 512KB : 142.545 MB/s
Random Read 4KB (QD=1) : 24.176 MB/s [ 5902.3 IOPS]
Random Write 4KB (QD=1) : 82.152 MB/s [ 20056.5 IOPS]
Random Read 4KB (QD=32) : 210.018 MB/s [ 51274.0 IOPS]
Random Write 4KB (QD=32) : 134.663 MB/s [ 32876.6 IOPS]
Test : 100 MB [C: 35.4% (39.6/111.8 GB)] (x5)
Date : 2014/05/24 3:25:19
OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Benchmark from MSI Z87-G41 PC Mate (MS-750)
on SATA 3 port set to IDE
CrystalDiskMark 3.0.3 x64 (C) 2007-2013 hiyohiyo
Crystal Dew World
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]
Sequential Read : 181.472 MB/s
Sequential Write : 141.275 MB/s
Random Read 512KB : 177.430 MB/s
Random Write 512KB : 141.393 MB/s
Random Read 4KB (QD=1) : 21.646 MB/s [ 5284.6 IOPS]
Random Write 4KB (QD=1) : 68.922 MB/s [ 16826.7 IOPS]
Random Read 4KB (QD=32) : 25.411 MB/s [ 6203.9 IOPS]
Random Write 4KB (QD=32) : 108.275 MB/s [ 26434.3 IOPS]
Test : 100 MB [C: 35.4% (39.6/111.8 GB)] (x5)
Date : 2014/05/24 3:41:42
OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)
Benchmark from MSI Z87-G41 PC Mate (MS-750) **Replacement from RMA**
on SATA 3 port set to AHCI
CrystalDiskMark 3.0.3 x64 (C) 2007-2013 hiyohiyo
Crystal Dew World
* MB/s = 1,000,000 byte/s [SATA/300 = 300,000,000 byte/s]
Sequential Read : 469.045 MB/s
Sequential Write : 138.655 MB/s
Random Read 512KB : 419.083 MB/s
Random Write 512KB : 135.032 MB/s
Random Read 4KB (QD=1) : 26.454 MB/s [ 6458.5 IOPS]
Random Write 4KB (QD=1) : 89.189 MB/s [ 21774.7 IOPS]
Random Read 4KB (QD=32) : 252.818 MB/s [ 61723.0 IOPS]
Random Write 4KB (QD=32) : 129.909 MB/s [ 31716.1 IOPS]
Test : 100 MB [C: 37.1% (41.5/111.8 GB)] (x5)
Date : 2013/03/10 10:02:50
OS : Windows 7 Ultimate SP1 [6.1 Build 7601] (x64)

Installed a RAID card in my Dell Inspiron 3847. However, the RAID BIOS does not show up and I cannot install Windows 7 to it.

That is basically a summary of the problem The Dell Inspiron 3847 does not come with RAID, so I tried installing a PCI-express 1x RAID card. However, the RAID BIOS never shows up. The HDDs show up when I install the RAID controller driver in Windows 7 setup, but I cannot install Windows 7. I am using an IOCrest SY-PEX40008 RAID card with a Silicon Image Sil3124 chipset.
I tried pressing the hotkeys for the RAID BIOS listed in the card's manual, but it seems to just cause bootup to freeze. BIOS also does not seem to detect the RAID card HDDs as boot options.

%AppData% is the name of an environment variable.
On XP that variable points to C:\Documents and Settings\<user>\Application Data\
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field
See http://kb.mozillazine.org/Show_hidden_files_and_folders
You can use Help > Troubleshooting Information > Profile Directory > Open Containing folder
See also [[Using the Troubleshooting Information page]]

Cannot install enrolment profiles

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