Cannot install Envy 4507 printer software

I have got the basic drivers working on Windows 7 for the Printer (when I connect the USB cable it installs drivers for the printer, this is before the HP CD has even been inserted).
When I insert the CD it brings up the menu for the various pieces of software I can install such as the photo software, updater,.....
I ask leave all the software ticked for installations.
The install completes step 1 of the process (the basic device software) but then fails with 'error 2147467259: Failed to find driver packages to install'
I get offered to go online to the HP site to find a solution. This downloads a install package that just starts the loop again (asking wihich software I want, then failing after step 1).
I have unistalled the printer and the driver and repeated many times, always with the same result.
Any help anyone?

Hi @stuWalker ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

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Cannot install Envy 4507 printer software

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