Cannot install Firefox extension for Contribute 4

I'm trying out Contribute 4 and right away during
installation there's a bomb: The installer tells me:
Unavailable Components
These components cannot be installed on your systemat the
current time
Contribute Extension for Mozilla Firefox
Version Required: Mozilla Firefox Version 1.0 or later
Version Installed: Mozilla Firefox must have been launched
at least once
The same thing happeneds when, after the original Contribute
installation, I tried to use the Add/Remove Programs control panel
to Modify the Contribute installation so as to install the Firefox
extension.
I'm running Firefox 1.5.0.8. Needless to say, I HAVE launched
Firefox "at least once", indeed, many, many times.
What could the problem be and how is it fixed???

quote:
Originally posted by:
HangD
Murray,
The reason why the support tech recommended the steps to try
installing Contribute and Firefox on a different user admin account
on your machine is because another user may have installed Firefox
for you (IT tech) and because
the 'extensions' folder inside Firefox App has only Read-Only
access for the users other than the one who has installed Firefox.
Another place to check is whether Mozilla Firefox is installed in
the default location c:\program files\. directory.
If you can confirm that you have admin rights and installed
both FF and Contribute 4 and it is located in the default
directories, just post back.
I can create a bug in your behalf or you can fill out a bug
request directly here
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I have admin rights for the account ("Administrator") on
which I installed both Firefox and Contribute 4. However, neither
is in the default location, as I NEVER install ANYTHING in
C:\Program Files. (This is to make the whole system more granular
for backup purposes.) All my programs (except recalcitrant ones
from Microsoft) go into subject-area subdirectories of lanother
ogical drive.
And data goes onto yet another logical drive, with most going
into a Documents directory there (which has been designated as what
Windows XP brings up as Documents). Under that Documents I have my
Firefox profile, inside that, the Firefox extensions.
So I'm certainly suspecting now that Contribute 4, unlike
other programs, did not attempt to handle non-default installations
of Firefox (or possibly even of Contribute 4)!

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