Cannot install Flash Player using IE 11, but Firefox works
I have an issue in QuickBooks that required IE to use Flash Player to view data. It stopped working a while ago, I think when I reloaded Firefox. I tried uninstalling Flash Player (and even Firefox) and then tried to download flash player again via IE and it still will not download anything using the Adobe download page. If I use Firefox, it downloads and works, however my QuickBooks application still errors out. How can I download Flash Player for IE11 (Windows 7).
Try the offline installer: http://fpdownload.macromedia.com/pub/flashplayer/current/support/install_flash_player_ax.e xe
Similar Messages
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Cannot install Flash Player using Internet explorer
When I click Dowload for Adobe Flash Player I get a new windo
w that shows 4 steps that might occur during
the download. I get none of them, so I don't know what to do. Please help.I joined this thread because I had the same problem to ernstbandit as per the original post in this thread.
I was also having the problem on the Adobe download page that ernstbandit described in a later post "Depending on your security setting, you may encounter these steps: Steps 1,2,3,4." Once I get to that spot there are no further things to click on. None of the steps appear". Exactly my problem.
I turned off my AV (Latest Norton) as instructed by Adobe message.
I'm confident that the download issue has nothing to do with the Flash program. The download issue is a problem trying to initiate a download from the Adobe site http://get.adobe.com/flashplayer/ using IE8. The download breaks before the download starts. This is only an IE8 issue. My Firefox and Chrome can download.
The link http://www.adobe.com/products/flashplayer/fp_distribution3.html downloads and installs from IE8. But my Flash still hangs (after reboot).
My 2nd problem (and why I was trying to download) was that Flash was hanging in IE8
To get mine working I had to:
Uninstall Flash Player (both Plugin And Active X)
Re install from http://www.adobe.com/products/flashplayer/fp_distribution3.html using IE8
This then worked in IE8 but not in Firefox.
I then installed againg from Firefox using http://get.adobe.com/flashplayer/
To get it working in multiple browsers looks like you need to do IE8 first. And this may have been my original problem. As I normally use Firefox I probably initially loaded the upgrade from Firefox.
Why are you asked about your OS and browser when you download Flash?
Why are there 2 choices for Browser IE8 and Other?
And does this mean that Flash may not work if you run multiple browsers?
To the others I would suggest if IE8 is giving you grief try Firefox, I had used IE4, IE5, IE6 and IE7 but have found perfomance of IE8 on my aging and overloaded laptop dire.
I only keep IE8 as my default browser because Automatic Windows Updates don't work if IE is not your default browser.
32bit XP Pro on a 1.7GHz dell with 2GB RAM. C drive recently restored from a Ghost and almost certainly Virus Free. Running Norton NIS v18.1.0.37 -
I cannot install flash player on my Mac - running OSX 10.8.4 and Safari 6.0.5. The progress bar show is as downloading to 50%, then converts to "installing" and immediately goes to 100% and says it's installed. But it's not. I get another Adobe Flash installer icon on my desktop instead. Help!
Hello,
Welcome to Adobe Forums.
First, remove Adobe Flash Player completely using Flash Player uninstaller for MAC : http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
Download offline installer for Adobe Flash Player (MAC) from here : http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg
Once the file is downloaded, run the installer
Thanks,
Vikram -
I cannot install Flash Player because, I am told, 'sliprt.dll is missing'. How do I install 'sliprt.dll', please?
See http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/how-to-install-missing -sliprtdll-file/27830979-e1cf-4c94-a074-12f6d7272065?msgId=619e3351-543f-43e5-8878-48392f5 9a28f
-
My Safari keeps crashing...HELP...re-installed flash player. No prob on Firefox OS 10.4.11
Here's the report...
Date/Time: 2012-01-31 11:01:16.434 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [62]
Version: 4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID: 550
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x61747369
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a59387 objc_msgSend + 23
1 com.apple.Safari 0x002b8b9f 0x1000 + 2849695
2 com.apple.Safari 0x002b8db0 0x1000 + 2850224
3 com.apple.Safari 0x000c81aa 0x1000 + 815530
4 com.apple.Safari 0x001489b0 0x1000 + 1341872
5 com.apple.Safari 0x0007bc8c 0x1000 + 502924
6 com.apple.WebKit 0x0102dfa6 CallFormDelegate(WebView*, objc_selector*, objc_object*, objc_object*, objc_object*, objc_object*, objc_object*) + 238
7 com.apple.WebKit 0x01073712 WebFrameLoaderClient::dispatchWillSubmitForm(void (WebCore::PolicyChecker::*)(WebCore::PolicyAction), ***::PassRefPtr<WebCore::FormState>) + 442
8 com.apple.WebCore 0x0167cef2 WebCore::FrameLoader::continueLoadAfterNavigationPolicy(WebCore::ResourceReques t const&, ***::PassRefPtr<WebCore::FormState>, bool) + 522
9 com.apple.WebCore 0x0167cc37 WebCore::FrameLoader::callContinueLoadAfterNavigationPolicy(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool) + 55
10 com.apple.WebCore 0x0167ca26 WebCore::PolicyCallback::call(bool) + 74
11 com.apple.WebCore 0x0167c7fb WebCore::PolicyChecker::continueAfterNavigationPolicy(WebCore::PolicyAction) + 905
12 com.apple.WebKit 0x01018c7f -[WebFramePolicyListener receivedPolicyDecision:] + 51
13 com.apple.WebKit 0x01018c45 -[WebFramePolicyListener use] + 41
14 com.apple.Safari 0x00023d08 0x1000 + 142600
15 libobjc.A.dylib 0x90a5cc56 objc_msgSendv + 54
16 com.apple.Foundation 0x92800d82 -[NSInvocation invoke] + 932
17 com.apple.Foundation 0x92826d3b -[NSInvocation invokeWithTarget:] + 67
18 com.apple.WebKit 0x01018abd -[_WebSafeForwarder forwardInvocation:] + 327
19 com.apple.Foundation 0x927ffe38 -[NSObject(NSForwardInvocation) forward::] + 469
20 libobjc.A.dylib 0x90a5cba1 _objc_msgForward + 49
21 com.apple.WebKit 0x01073a6d WebFrameLoaderClient::dispatchDecidePolicyForNavigationAction(void (WebCore::PolicyChecker::*)(WebCore::PolicyAction), WebCore::NavigationAction const&, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>) + 201
22 com.apple.WebCore 0x01d8288c WebCore::PolicyChecker::checkNavigationPolicy(WebCore::ResourceRequest const&, WebCore::DocumentLoader*, ***::PassRefPtr<WebCore::FormState>, void (*)(void*, WebCore::ResourceRequest const&, ***::PassRefPtr<WebCore::FormState>, bool), void*) + 1450
23 com.apple.WebCore 0x0167a589 WebCore::FrameLoader::loadWithDocumentLoader(WebCore::DocumentLoader*, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 1063
24 com.apple.WebCore 0x01c525d1 WebCore::FrameLoader::loadWithNavigationAction(WebCore::ResourceRequest const&, WebCore::NavigationAction const&, bool, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::FormState>) + 675
25 com.apple.WebCore 0x01c533a0 WebCore::FrameLoader::loadURL(WebCore::KURL const&, WebCore::String const&, WebCore::String const&, bool, WebCore::FrameLoadType, ***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::FormState>) + 1586
26 com.apple.WebCore 0x01c5435f WebCore::FrameLoader::loadFrameRequest(WebCore::FrameLoadRequest const&, bool, bool, ***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::FormState>, WebCore::ReferrerPolicy) + 759
27 com.apple.WebCore 0x0201e01a WebCore::ScheduledFormSubmission::fire(WebCore::Frame*) + 194
28 com.apple.WebCore 0x017c05bc WebCore::RedirectScheduler::timerFired(WebCore::Timer<WebCore::RedirectSchedule r>*) + 72
29 com.apple.WebCore 0x0201db04 WebCore::Timer<WebCore::RedirectScheduler>::fired() + 72
30 com.apple.WebCore 0x016d5c7f WebCore::ThreadTimers::sharedTimerFiredInternal() + 97
31 com.apple.WebCore 0x016d5b8d WebCore::ThreadTimers::sharedTimerFired() + 59
32 com.apple.WebCore 0x01daac7d WebCore::timerFired(__CFRunLoopTimer*, void*) + 63
33 com.apple.CoreFoundation 0x9082d756 CFRunLoopRunSpecific + 3341
34 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
35 com.apple.HIToolbox 0x91c55878 RunCurrentEventLoopInMode + 285
36 com.apple.HIToolbox 0x91c54f82 ReceiveNextEventCommon + 385
37 com.apple.HIToolbox 0x91c54dd9 BlockUntilNextEventMatchingListInMode + 81
38 com.apple.AppKit 0x9f2f6f45 _DPSNextEvent + 572
39 com.apple.AppKit 0x9f2f6b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
40 com.apple.Safari 0x0000f6f9 0x1000 + 59129
41 com.apple.AppKit 0x9f2f08c4 -[NSApplication run] + 512
42 com.apple.AppKit 0x9f2e4820 NSApplicationMain + 573
43 com.apple.Safari 0x0000749b 0x1000 + 25755
44 com.apple.Safari 0x0010e512 0x1000 + 1103122
45 com.apple.Safari 0x00007219 0x1000 + 25113
Thread 1:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.JavaScriptCore 0x0050ade0 ***::ThreadCondition::wait(***::Mutex&) + 24
2 com.apple.WebCore 0x015eadd0 WebCore::IconDatabase::syncThreadMainLoop() + 256
3 com.apple.WebCore 0x015e8856 WebCore::IconDatabase::iconDatabaseSyncThread() + 192
4 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 2:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x928565da +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f9cfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 3:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Safari 0x00026c6d 0x1000 + 154733
4 com.apple.Safari 0x00026b26 0x1000 + 154406
5 com.apple.Safari 0x00026aab 0x1000 + 154283
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 4:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.Foundation 0x9284fc60 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x998c779e -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927f9cfc forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.JavaScriptCore 0x00510742 ***::ThreadCondition::timedWait(***::Mutex&, double) + 74
2 com.apple.Safari 0x002ddd66 0x1000 + 3001702
3 com.apple.Safari 0x002dde5c 0x1000 + 3001948
4 com.apple.Safari 0x0003a0cd 0x1000 + 233677
5 com.apple.Safari 0x0003a02f 0x1000 + 233519
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 6:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9282f39c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f9cfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 7:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 8:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.JavaScriptCore 0x00510742 ***::ThreadCondition::timedWait(***::Mutex&, double) + 74
2 com.apple.WebCore 0x018bb8d2 WebCore::LocalStorageThread::threadEntryPoint() + 170
3 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 9:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.ColorSync 0x915a96ab pthreadSemaphoreWait(t_pthreadSemaphore*) + 35
2 com.apple.ColorSync 0x915c3ddc CMMConvTask(void*) + 60
3 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 10:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 ...lashPlayer-10.4-10.5.plugin 0x193a730f unregister_ShockwaveFlash + 47503
2 ...lashPlayer-10.4-10.5.plugin 0x18f7ff9f 0x18f66000 + 106399
3 ...lashPlayer-10.4-10.5.plugin 0x193a73fc unregister_ShockwaveFlash + 47740
4 ...lashPlayer-10.4-10.5.plugin 0x193a7440 unregister_ShockwaveFlash + 47808
5 ...lashPlayer-10.4-10.5.plugin 0x193a7566 unregister_ShockwaveFlash + 48102
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 11:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 ...lashPlayer-10.4-10.5.plugin 0x193a730f unregister_ShockwaveFlash + 47503
2 ...lashPlayer-10.4-10.5.plugin 0x18f7ff9f 0x18f66000 + 106399
3 ...lashPlayer-10.4-10.5.plugin 0x193a73fc unregister_ShockwaveFlash + 47740
4 ...lashPlayer-10.4-10.5.plugin 0x193a7440 unregister_ShockwaveFlash + 47808
5 ...lashPlayer-10.4-10.5.plugin 0x193a7566 unregister_ShockwaveFlash + 48102
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 12:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.audio.CoreAudio 0x9e61c356 HALRunLoop::OwnThread(void*) + 158
4 com.apple.audio.CoreAudio 0x9e61c171 CAPThread::Entry(CAPThread*) + 93
5 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 13:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 ...lashPlayer-10.4-10.5.plugin 0x193a72d7 unregister_ShockwaveFlash + 47447
2 ...lashPlayer-10.4-10.5.plugin 0x1914780e 0x18f66000 + 1972238
3 ...lashPlayer-10.4-10.5.plugin 0x193a73fc unregister_ShockwaveFlash + 47740
4 ...lashPlayer-10.4-10.5.plugin 0x193a7440 unregister_ShockwaveFlash + 47808
5 ...lashPlayer-10.4-10.5.plugin 0x193a7566 unregister_ShockwaveFlash + 48102
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 14:
0 libSystem.B.dylib 0x90047dd7 semaphore_timedwait_signal_trap + 7
1 ...lashPlayer-10.4-10.5.plugin 0x193a72d7 unregister_ShockwaveFlash + 47447
2 ...lashPlayer-10.4-10.5.plugin 0x1928d548 0x18f66000 + 3306824
3 ...lashPlayer-10.4-10.5.plugin 0x193a73fc unregister_ShockwaveFlash + 47740
4 ...lashPlayer-10.4-10.5.plugin 0x193a7440 unregister_ShockwaveFlash + 47808
5 ...lashPlayer-10.4-10.5.plugin 0x193a7566 unregister_ShockwaveFlash + 48102
6 libSystem.B.dylib 0x90024227 _pthread_body + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x61747369 ebx: 0x9082621d ecx: 0x90a6ec04 edx: 0x188bcc90
edi: 0x61747371 esi: 0x188ca060 ebp: 0xbfffdfc8 esp: 0xbfffdf94
ss: 0x0000001f efl: 0x00010206 eip: 0x90a59387 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x505000 - 0x6ddfff com.apple.JavaScriptCore 4533.19 (4533.19.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptC ore
0x1008000 - 0x10f5fff com.apple.WebKit 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x119a000 - 0x1448fff com.apple.QuartzCore 1.4.13 /System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.f ramework/Versions/A/QuartzCore
0x14dc000 - 0x15bafff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x15e6000 - 0x20a7fff com.apple.WebCore 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore. framework/Versions/A/WebCore
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0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
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0x90446000 - 0x904f4fff com.apple.QTKit 7.6.4 (1327.73) /System/Library/Frameworks/QTKit.framework/QTKit
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0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90db2000 - 0x90dc9fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dyl ib
0x90dde000 - 0x90e36fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dy lib
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0x91008000 - 0x91047fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CF Network.framework/Versions/A/CFNetwork
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0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Se archKit.framework/Versions/A/SearchKit
0x911e8000 - 0x9125bfff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/PrintCore.framework/Versions/A/PrintCore
0x912a7000 - 0x912affff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRe cognition.framework/Versions/A/SpeechRecognition
0x912f2000 - 0x91302fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCap ture.framework/Versions/A/ImageCapture
0x91353000 - 0x91394fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigati onServices.framework/Versions/A/NavigationServices
0x91415000 - 0x9141cfff libbsm.dylib /usr/lib/libbsm.dylib
0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applic ationServices
0x91521000 - 0x9154dfff com.apple.AE 316.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/AE.framework/Versions/A/AE
0x91560000 - 0x91634fff com.apple.ColorSync 4.4.13 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ColorSync.framework/Versions/A/ColorSync
0x91710000 - 0x917b9fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/HIServices.framework/Versions/A/HIServices
0x9186b000 - 0x91885fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/FindByContent.framework/Versions/A/FindByContent
0x9188f000 - 0x9189dfff com.apple.framework.Apple80211 4.5.5 (455.2) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple802 11
0x91944000 - 0x91ae3fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91c4c000 - 0x91f41fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbo x.framework/Versions/A/HIToolbox
0x9262e000 - 0x9271bfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9271d000 - 0x9279bfff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A /DesktopServicesPriv
0x927dc000 - 0x92a14fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92bf1000 - 0x92bf6fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Security HI.framework/Versions/A/SecurityHI
0x92bfc000 - 0x92c8dfff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.fram ework/Versions/A/Ink
0x92ca1000 - 0x92ca4fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.fra mework/Versions/A/Help
0x92ca7000 - 0x92cc5fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScri pting.framework/Versions/A/OpenScripting
0x92cd7000 - 0x92cddfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fr amework/Versions/A/Print
0x92ce3000 - 0x92d46fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRend ering.framework/Versions/A/HTMLRendering
0x92dd2000 - 0x92ddffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSo und.framework/Versions/A/CarbonSound
0x92de6000 - 0x92debfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPa nels.framework/Versions/A/CommonPanels
0x93095000 - 0x930abfff libcups.2.dylib /usr/lib/libcups.2.dylib
0x93266000 - 0x93266fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93323000 - 0x9334cfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x93500000 - 0x9351dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x935f5000 - 0x93606fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/Securit yFoundation
0x937d0000 - 0x9380efff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/Security Interface
0x93e4f000 - 0x93e4ffff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93ee9000 - 0x942f2fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libBLAS.dylib
0x947bd000 - 0x94903fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9498f000 - 0x9499efff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSOb jCWrappers
0x949d4000 - 0x949e3fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95152000 - 0x95246fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x952ad000 - 0x9535ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x953bc000 - 0x953e1fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95540000 - 0x95548fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitr ation
0x95756000 - 0x957d1fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x958d3000 - 0x958f1fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Me tadata.framework/Versions/A/Metadata
0x95936000 - 0x9596efff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.f ramework/Versions/A/PDFKit
0x95d53000 - 0x95d55fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x95f5b000 - 0x95f5bfff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96068000 - 0x960f6fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vIma ge.framework/Versions/A/vImage
0x9658f000 - 0x96594fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96e43000 - 0x96e43fff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/vecLib
0x96ecf000 - 0x96ecffff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x970c0000 - 0x970c0fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x972cc000 - 0x97306fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImag e.dylib
0x97443000 - 0x974fcfff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x981e3000 - 0x982bafff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCo mposer.framework/Versions/A/QuartzComposer
0x98f25000 - 0x98f4efff com.apple.CoreMediaPrivate 15.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/Co reMediaPrivate
0x998c4000 - 0x998fbfff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndica tion
0x9b513000 - 0x9b553fff com.apple.CoreMediaIOServicesPrivate 20.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Ver sions/A/CoreMediaIOServicesPrivate
0x9b8e1000 - 0x9b8f3fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndi cationUI
0x9ca48000 - 0x9d93ffff com.apple.QuickTimeComponents.component 7.6.4 (1327.73) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Qui ckTimeComponents
0x9daa3000 - 0x9db07fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x9de1f000 - 0x9e13efff com.apple.QuickTime 7.6.4 (1327.73) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9e1dd000 - 0x9e201fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libvDSP.dylib
0x9e4b4000 - 0x9e4bbfff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x9e503000 - 0x9e50efff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9e513000 - 0x9e52dfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9e533000 - 0x9e542fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9e549000 - 0x9e587fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9e59c000 - 0x9e5b2fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9e5c2000 - 0x9e603fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9e60b000 - 0x9e681fff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9e6d2000 - 0x9ea86fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libLAPACK.dylib
0x9eab3000 - 0x9eb0cfff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecL ib.framework/Versions/A/libvMisc.dylib
0x9eb15000 - 0x9eb54fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9eb5a000 - 0x9eb75fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9eb7a000 - 0x9ec02fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x9ec06000 - 0x9ec65fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9ec77000 - 0x9ec95fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9ec9a000 - 0x9ecdafff com.apple.ImageIO.framework 1.5.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/ImageIO
0x9eced000 - 0x9ecf9fff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9ed00000 - 0x9ed0efff libz.1.dylib /usr/lib/libz.1.dylib
0x9ed13000 - 0x9ed15fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9ed17000 - 0x9ed1bfff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9ed1d000 - 0x9ed5afff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/LaunchServices.framework/Versions/A/LaunchServices
0x9ed6e000 - 0x9ed84fff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/LangAnalysis.framework/Versions/A/LangAnalysis
0x9ed90000 - 0x9edcdfff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreText.framework/Versions/A/CoreText
0x9edf4000 - 0x9f249fff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framew orks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9f2e0000 - 0x9f996fff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9fd17000 - 0x9ffbdfff com.apple.CoreServices.CarbonCore 682.31 (682.32) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Ca rbonCore.framework/Versions/A/CarbonCore
Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 2 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK8032GSX, 74.53 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mAHi,
Did you recently upgrade Flash from 12 to 13?<br>
There have been issues reported with the 13.0.0.182 version of the Flash plugin crashing on some older Mac computers due to the compiler generating incompatible code.
The only way to recover is to uninstall the Flash 13 version and revert to an older Flash version and wait for Adobe to release an update that addresses this issue.
* http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
You can either install the latest Flash 11.7 version that has the latest security updates (may not work with Safari) or the last Flash 12 version that didn't get the security updates Flash 13 has.
* http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
Adobe Community: ATTENTION MAC CUSTOMERS - Flash Player 13 "Plugin Failure" Workaround:
* http://forums.adobe.com/thread/1447282 -
I cannot install flash player on my computer using Windows 7
Please give me some suggestions for installing flash player on my computer using Windows 7. I have tried several things but nothing seems to work. It downloads but then won't run.
Flash Player Help | Installation problems | Windows
Mylenium -
Cannot install Flash Player in Windows 8.1
Tried to install Flash Player in Windows 8.1 (32 bit). Used all the instructions; i.e, disable saftey, enable scripting, etc. An install box says Update KB2934802 is already installed. Searched computer for KB.....02 and Flash Player. Says none exist. Any suggestions?
Ever since Windows 8, Flash Player for Internet Explorer is written by Adobe ONLY. It's embedded by Microsoft, and you cannot:
- Update it
- Download it
- Install it
- Reinstall it
from here. You MUST update Flash Player ActiveX (for Internet Explorer) through Windows update. But... Using Windows 8.1 means you were forced to update to IE11, which has it's own problems and they can be summed up in three words...
"User-Agent Strings"
That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.
Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.
The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook can't do that, because HTML5 doesn't apply to games... only video.
Microsoft has no plans to "fix" the mess thay've created because they think it's a great idea to block you out of the websites you visit.
They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.
The REAL solution, like the original problem can also be summed up in three words:
"Use another browser"
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in. -
I have installed flash player on my mac but it´s not working on safari
Hello,
I am supposed to do a course which has a cd and some simulations in flash. In the instructions it said to download adobe flash player and select safari as the application to view these .swf files with.
I have a Macbook running Mac OS X version 10.6.8 and I have downloaded the flash player version 11.1.102.55, which apparently is the latest version for my mac.
It says installed succesfully and in the mac´s preferences I see it.I have checked allow sites to save information on this computer.
In Safari´s preferences I have made sure that all plugins are enabled, but when I go into help and open installed plug-ins on safari I cannot see flash player in the list.
I have tried going in HD/library/Internet plug ins and I do see flash player.plugin.
I am no sure what I have done wrong and would appreciate any kind of help.
Thank you very much.Try using Firefox. Flash usually works on Firefox when it won't on Safari. I noticed that the Safari does not show the same version as Firefox does. Iwonder if that could be the problem. Safari on the left shows 10.1, Firefox show 10.3
-
Cannot install Flash Player for Firefox
I am running Windows XP HE with SP4. IE and the latest version of Firefox are installed.
In both IE and Firefox, on attempting to install Flash Player with the standard link, I get an error message in a small window opens, title "getPlus+(R): Error," text "Unable to load a GUI," "OK" box. I got around this by locating a standalone installation for IE, which downloaded an installation file to my computer. However, this does not work in Firefox, even when obtaining access to that link from Firefox. The file executes, but Flash Player still shows as not installed in Firefox.
I cannot find any separate standalone installer for Flash Player for Firefox.
This error message appears to be generated by the Adobe Installer, a getPlus product. My thought was to uninstall the Adobe Installer, and try to start over. However, the Adobe Installer shows up in the list of installed programs reached through Control Panel, BUT clicking the button to uninstall the program does nothing. The program remains listed. I cannot find a location for the Adobe Installer program on my disk drive.As I said in my first message, Adobe DLM appears in the "Add/Remove Programs" dialogue box, but clicking the Remove button doesn't do anything. The screen flickers for a couple of seconds, and Adobe DLM remains listed as an installed program. There is no installed program listed under the description getPlus or NOS.
I found useful information at http://www.findmysoft.com/news/Patch-to-Fix-Critical-Adobe-Download-Manager-Vulnerability- Released/ . Not to put too fine a point on it, information at various locations shows that the DLM has been a troublesome program.
IE did not list Adobe DLM, getPlus, or NOS as an addon. Firefox listed "getPlusPlus for Adobe 16263" as a plugin. There was not other extension or plugin listed under Adobe DLM, getPlus, or NOS.
Based on the information at the link cited above, I tried the following. First, in Firefox, I disabled the getPlusPlus for Adobe 16263 plugin. Removing it was not an option. First, using services.msc, I disabled the getPlus Helper service. Removing it was not an option. Third, I deleted the directory c:\Program Files\NOS and its subtree. I did not find anything relevant in the Application Data directories.
I then went to the link on the Adobe Web site to install Flash Player. (I know, it's already installed, but I wanted to see if the DLM would now function.) This time, the first thing that happened upon clicking the link to install it was that the site completed a new installation of DLM. However, on proceeding to the installation of Flash Player itself, I got the same error message noted above, "A GUI could not be loaded." So nothing changed. Opening services.msc again, I noted that the getPlus Helper service had been reinstalled, and was no longer disabled. The c:\Program Files\NOS directory had been recreated. I tried manually starting the getPlus Helper service, and trying the installation again through the Adobe Web site. Same result, no help. And note that DLM is not being cleaned up automatically as part of this process, as is supposed to happen.
I'm thinking that a previous installation of DLM left behind some corrupted relic that is preventing it from running properly. Very likely an incorrect registry entry. But good luck finding that one without help.
NOS Micro has a link to "Contact Our Support Team" at http://www.nosltd.com/index.php/support . Maybe as a last resort see if they would respond? Note that I can't locate a way to get support from Adobe except by paying $39.95 per incident for telephone support.
Thanks! -
Cannot install flash player partially uninstalled
Dear community members,
I successfully installed Flash Player back in April. It was working well until a couple of weeks ago, when video clips wouldn't work sometimes, but did with a bit of coaxing. The sites affected were - Facebook, Iview (TV), Youtube,and my bank's website. The same applied when playing games. The situation has now degraded to the extent that I cannot access any of the sites listed, and get video/voice.
I downloaded the instructions to uninstall, and downloaded the .exe file and ran it (no problems). However, the instructions said to delete files in the system32\Macromed\flash directory, but when I tried to I was told I didn't have the right privileges. I have administrator rights. How higher can one Go?
I tried to install again, only to be told that Flash Player is already installed. How do I fix Flash Player, when I cannot uninstall or install it? Any suggestions would be gratefully received.
Regards,
GazzaYou have Shockwave Flash 10.1 r82 installed already.
-
Cannot install Flash Player ActiveX plugin
It's very interesting that I am able to install Flash Player for Mozilla but not for IE (ActiveX). As I'm a web site designer, I need to surf my design at different browsers to ensure compatibility. I tried many of solutions (such as uninstaller, reset_fp10, ccleaner, registry cleaner) but still not work. I hope the attached install log file may help to find out what's wrong and the solution.
JoeHello, I did not look at the install log. However, the first thing you want to do is go to add/remove and find out what of Adobe is listed there.
When Adobe Flash Player 10 is installed and is listed in Add/Remove is says: Adobe Flash Player 10 ActiveX.
List everything that is Adobe in Add/Remove
Next list each add on that is in Manage Add/Ons and whether it is enabled or disabled.
You need to know what you have before you do anything else.
(I use an 8 year old Dell, running XP3 with IE 6 and I have never used registry cleaners or anything of that nature. I keep Windows updated and never once has Microsoft told me I needed to use a registry cleaner because I've installed an update or an upgrade. I was told long ago to leave the registry alone and have done so. This is just my opinion. I am not a programmer and would never do anything with my computer that I have no knowledge of. )
Sometimes users go where angels fear to tread so to speak with their computers.
Let's see what you have installed and what add/ons you have and go from there. -
I am using Windows 7, Firefox 36.0.1, and attempting to INSTALL Flash Player 17. I never had problems until about a year ago, the way the installation & set up was so easy...now, I fight with it for days every month when a new update is ready. There used to be 2-3 easy steps to follow; now I click to download, watch the diagram until it finishes, find the icon on my desktop, and click it again (presumbly to download & install), and it disappears. I do not know where or how to see it; a few minutes later I go to my Firefox Plug in Check page...and it shows that it still is not update! So I go through the whole friggan process again...WHY????
Hello,
Please do the following:
Download the uninstaller, Uninstall Flash Player | Windows
Download the offline installer, posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section
Run the uninstaller
Reboot your system
Run the installer
After installation completes, go to Flash Player Help and click on the 'Check Now' button. The results should indicate that you have the latest version, 17.0.0.134, installed. -
Cannot install Flash Player without a password and I don't have one.
I cannot seem to install Flash Player without a password and I do not have one. What to do?
The password that's being requested (required) is your user account password ON YOUR SYSTEM (not for Adobe). You CANNOT install without an administrator account, and you CANNOT set up an administrator account without a password.
-
I have tried to install flash player about a dozen times. It seems to install, says it is successful but if you check, none appears to be installed.
http://forums.adobe.com/thread/1195540
-
Cannot install Flash Player on Mac running Yosemite
No matter what I do, following all of adobe's installation suggestions, gets flash player to install on my macbook pro, running yosemite 10.10.3. Please help. I'm afraid I may have to do something desperate! Thank you very much.
Hi,
Which Browser you are using and how you are trying to install flash player on your system ?
Whats the error that you are facing while installing ? Kindly post a screenshot using How to post a screenshot in the forum
-Varun
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