Cannot install Foxfire or Thunderbird without an unknown login and password.

When I download Foxfire or Thunderbird I get a dialog box that asks me to choose a pre-set login or to enter a login and password. If I chose the first option, nothing happens. If I enter a login and password, it says they are incorrect and throws me out of the installation.

Vern44,
FF and TB do not require any login or password to download or install. Did you obtain the programs from the Mozilla web site? If not, go to [[http://www.mozilla.com/en-US/]] and download the programs from there.
davewdan

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▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬
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Can't install without Admin login and password

I have no idea where this comment should be posted...that is a clear indication that your "HELP" has failed this user. BTW, were the previous hopeless, distraught comments helpful to me? They made me feel I am Not alone in my utter disbelief at the run around you engineer into your """"support"""". Why do the people who you get on the phone after 20-40 min at 1-800-833-6687 even bother to lead you down a path that they are going to address your issue, when in fact they send you back to the website, or the forums. Which is worse. I can't say. I was sent 4 times in a complete circle.
My issue is probably DOA in your rule book as I am trying to re-install an ADOBE PRODUCT that you DO NOT SUPPORT.....It does not matter that the question I am asking has nothing to do with the product. The product is still working fine, that is why I want to install it on my current computer, When I put the disk in, I am prompted to enter the system administrators name and password. UNFORTUNATELY, I have lost track of this info and need to know how I can install this software even though I don't have this info. Many phone calls and emails later, and a lot of stress, I am no closer to knowing if this is even possible. I've been sent to the FORUMS and you know what that means. Looking forward to hearing from you.

Hi, ArtLion,
I am moving your question to the Downloading, Installing & Setup forum. They are much more likely to have an answer for you.
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Community Help & Learning team

Second-hand phone reactivation without owner's ID and password

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<E-mail Edited by Host>

Sorry, no one here can help you, nor can/will Apple.
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If you really believe that your system has been compromised, here's what you do:
Disconnect your Mac from your cable modem;
Back up any documents on your system that are important to you;
Boot your Mac from the system installation disks that came with it (insert the disk, restart your Mac, and hold down the "c" key until you get the "spinning gear" icon);
Choose a language and click the arrow button to continue;
From the Utilities menu, choose Disk Utility;
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Click the "Erase" tab;
Click the "Security Options" button and select to have it overwrite all the data on the hard drive;
Click the "Erase" button and allow it to process;
Once the "erase process has completed (it will take a while), reinstall Mac OS X.
Or, if this is too much for you to accomplish on your own, take your system to an Apple Store and have them help you perform these steps. If your system was indeed compromised, this will remove any such hack. You can then set up a new user account for the computer, reinstall your applications (reinstall only from original disks or downloads from the company making the software) and documents, and reconnect to the Internet.
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Regards.

Cannot install Foxfire or Thunderbird without an unknown login and password.

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