Cannot install full printer drivers
Hey!
I'm having an issue with my printer. When I run the HP Print & Scan Doctor, it is saying that I need to install the update to have the full installation set-up. However, when I go to the HP Support page for the drivers, I keep getting this message.
Not FoundThe requested URL /pub/softlib/software12/COL32503/mp-109779-2/PS_AIO_07_D110_140_408-4.exe was not found on this server.
How can I get this file so that I can stop getting this messages? I've reinstalled the WIndows 8 drivers using the default system, but I still keep getting the request to install the full version.
Repair permissions and then restart your computer. Sometimes this cures the "missing printer" after installing drivers. Go to Applications>Utilities>Disk Utility and select your volume and then select Repair Permissions.
http://docs.info.apple.com/article.html?artnum=25751
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Cannot install Canon printer drivers after upgrade to Mountain Lion
Have got a MG3150 printer from Canon. which is in the supported list. I tried to add the new printer and get the message "can't install the software for the Canon MG3100 series becuase it is not currently available from the Software Update Server.
It says this, in spite of giving me a message that they are available when I attach the printer via USB. This does kick off an attempt to to seek printer updates.
So both methods of updating the printer drivers fails.
I tried trashing the Cannon software and the PPD file for the MG3150 followed by a downloaded reinstall, but no luck.
Any ideas, please?The latest drivers:
http://support.apple.com/kb/DL899?viewlocale=en_US&locale=en_US -
Cannot install Canon Printer MG3100 Driver
Hi guys! This is my first time using a MacBook Air and I got it in January this year. Initially, I managed to somehow get my wireless printer to be connected to my Mac (but I cannot remember the method I did). I was able to use it normally till February. After about 3 weeks of not printing anything, my Mac can no longer detect my printer. It's really frustrating! I downloaded the correct driver from the Canon website but it always fails to install! It always shows this:
And I've tried downloading external drivers like Apple Canon Printer Drivers (http://www.macupdate.com/app/mac/27696/apple-canon-printer-drivers) and Apple Canon Printer Driver 3.0 for Mac OS (http://www.techspot.com/drivers/driver/file/information/16430/) but none of it seems to be working!
Please help, I don't know what else I can do!
Thank you!If you didn't manually trash the Canon driver files then they are most likely still present so the action of trying to run the driver installer again is unnecessary. To check if the driver is still present, open Finder and select Go > Go to Folder. Then copy the following text and paste that into the Go to Folder field and then press the Go button.
/Library/Printers/PPDs/Contents/Resources
Now look for a file labelled "CanonIJMG3100series.ppd.gz". If you see it then you still have the Canon driver installed and don't need to run the driver installation again.
You mention the Mac no longer detecting the Canon. This is a result of the Bonjour discovery service failing on your Mac - there are others in the same situation. To get past this issue you can create a direct printer to the MG. To do this you will have to determine what IPv4 address the MG is using. As there is no display on this model you may have to connect to your wireless router to check what IPv4 address has been assigned to the MG. Once you have the IPv4 address then you can select to add a printer, but change from the Default view to the IP view. Then enter the IPv4 address of the MG, set the Protocol to Line Printer Daemon, enter LP for the Queue and change the Name to MG3100. Then select the MG3100 series in the Use menu and click Add to complete the creation of this printer. Now you should be able to print again. -
I'm running 10.8.3 on both a Pro and an Air. For some reason the Air would no longer print to my Canon MF8050Cn via Bonjour. I located and installed an updated Canon UFR II driver v2.43 hoping that an updated driver might help. According to the Canon Europe site it is compatible with OS X 10.8.x.
Neither the Air nor the Pro will permit installation of this printer: message "The software for this printer is currently unavailable. Please contact the printer's manufacturer for the lastest software."
The Pro is still able to print using the current printer instance; I just cannot install another. On the air I no longer have a printer instance installed and therefore cannot print at all.
Should I ask Canon for a newer driver, or am I overlooking something?
Thanks, PeterThe latest drivers:
http://support.apple.com/kb/DL899?viewlocale=en_US&locale=en_US -
I read the thread Widows 7 printer
HP deskjet 855c driver about possible installation of HP855c drivers onto Windows 7 x64 from "Windows Server 2003 x64" CD but I didn't have enough luck to succeed with doing it on my laptop. That thread appears to be dead now
as it is marked "Answered", so I'm asking for help here. I have Toshiba Satellite P500 with Windows 7 Home Premium 64-bit (http://i55.tinypic.com/2zgth6v.jpg).
Let me tell you first that I don't have access to Windows Server 2003 x64 or XP Pro 64 CD's. However I did some research online, which eventually forced me to learn about the "file sharing". After extensive search I was able to get the copies
of AMD64 folders from Windows Server 2003 R2 Standard x64 with SP2 and
XP Pro 64. The reason that I went also after XP Pro was because I thought that the extra wording "R2 Standard x64 with SP2" in description of "Windows Server 2003" did not reflect the exact name provided by poster
Alan. I couldn't find just "Windows Server 2003 x64" (does it matter?).
Anyway, I followed first the drill with running "printui /s /t2" and disabling UAC, and then in both cases I was able to locate the
NTPRINT.INF file (http://oi51.tinypic.com/9qwvt2.jpg - this image is from XP Pro AMD64 folder) but each time when I
attempted to install the driver, I got the same message stating:
"The folder you specified doesn't contain a compatible software drive for your device. If the folder contains the driver, make sure it's designed to work with Windows for x64-based systems." (http://oi53.tinypic.com/27yveiw.jpg)
Why aren't there x64 drivers?
During several installation attempts I had the printer connected to or disconnected from my laptop. It didn't make any difference. I must add that for this purpose I had to use different cable than the original one designated only for the
Parallel port in my old desktop with Windows XP. My new laptop with Windows 7 x64 came only with 3 USB ports (plus 1 HDMI and 1 Serial). Because of that situation I bought in advance a new printer cable called “USB to 36-pin Parallel Port Adapter
Cable” (http://www.amazon.com/gp/product/B003A8I75E). I'm not sure, if it will work until I can install the printer.
Besides, nobody talked about this issue yet. I was also playing with the port choices in "Add printer" step; changing from default LPT1 to USB001 with the same negative results.
I don't know what I'm doing wrong. I was very hopeful after reading positive "case closed" notes there.
Can anyone help me here, maybe by making the necessary files available for download? I'm willing to pay for such assistance or make a donation, if necessary. Seriously. Judging by the large number of views of the original
thread, one could assume that there is a potential demand for such service. It would be more human to pay few bucks for a few driver files than $900 for the whole Windows Server 2003 x64 CD, no? Can Microsoft accomodate me/us, please? :)
Andrew*
P.S. I was advised to come for help here from
http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-7-x64-cant-readinstall-any-printer-drivers/4e7d06e1-33a5-4597-be70-4fdc087a63a7?msgId=9a045994-0d31-4d40-b17d-dba372393ee4I have my HP 855c/driver working on Win 7 Ultimate x64. I used the 'printui /s' procedure and 4 files described above with some minor changes.
I pulled WindowsServer2003.WindowsXP-KB914961-SP2-x64-ENU.exe down from the Microsoft website. Running the file causes the exe to unpack into a temp folder at the root drive. A 'Setup Error' message box is displayed once the file is run. I left this
message box up until I copied ntprint.inf, ntprint.cat, and sp2.cab from the temp folder.
I copied driver.cab from a Windows XP Pro disc. I also needed amd64\stdnames.gpd which was already in my Windows 7 c:\windows\system32\spool\drivers\x64\3 folder.
I created a folder with the 5 files (ntprint.inf, ntprint.cat, sp2.cab, driver.cab, and amd64\stdnames.gpd). This is my 'Have Disc' folder.
I followed the 'printui /s' instructions, first changing the permissions mentioned above and then installing the driver. Next I followed the instructions to add a printer from Control Panel 'Devices and Printers' - 'Add Printer', choosing to 'use an existing
driver' when installing the HP 855c.
I used a slightly different ntprint.inf, size 1570418. The readable contents of ntprint.inf is as follows. Notice the line 'CatalogFile=ntprint.cat' is not included. I tried using the 1570468 version of ntprint.inf; when I did I received an incompatibility
message (probably the same one mentioned above).
; NTPRINT.INF (for Windows Server 2003 family)
; List of supported printers, manufacturers
[Version]
Signature="$Windows NT$"
Provider=%MS%
; LayoutFile=layout.inf
ClassGUID={4D36E979-E325-11CE-BFC1-08002BE10318}
Class=Printer
DriverVer=10/01/2002,5.2.3790.4533
[ClassInstall32.NT]
AddReg=printer_class_addreg
[printer_class_addreg]
HKR,,,,%PrinterClassName%
HKR,,Icon,,"-4"
HKR,,Installer32,,"ntprint.dll,ClassInstall32"
HKR,,NoDisplayClass,,1
HKR,,EnumPropPages32,,"printui.dll,PrinterPropPageProvider"
Good luck -
Unable to add printer after installing hp print drivers
Everytime I go to add printer i receive a message that the software for this printer is currently unavailable.
It appears to be defaulting to "apple" to find the drivers from HP. I have alreaded installed them, just cant tell the software where to find them. Any help is appreciated. Thanks.Is your printer listed as compatible here -> http://support.apple.com/kb/HT3669#HP?
If so, you should be able to use the HP printer drivers here -> http://support.apple.com/kb/DL907.
If not listed, you'll need to contact HP support.
Good luck,
Clinton -
Cannot install HP printer
Folks, please start a new topic thread. Bringing out a dead thread from the woodworks won't help you get help. You'll get a much wider audience if you start your own topic thread. My link* http://www.macmaps.com/printersx.html lists many printer driver links. If they don't help, please start your own thread unless you have a solution for kennethfromphiladelphia who hasn't returned in nearly a year.
* Links to my pages may give me compensation. -
Installing Espon printer drivers
I am running OSX 10.4.8 on an 800hz iMac.
Recently bought an Epson D78 printer but when I try to load the driver it freezes with 12 items to install. I have downloaded a new driver from the Epson web site - but this also stops at 12 items to istall. I then downloaded a driver for a different Epson printer and this driver stopped intalling with 1 item left to load. I have repaired permissions.
Any one got any idea what I can do to get this working?Hi Klaus1;
After 15 years of faithful service my old Epson printer bit the dust so I replaced it with a R800. The printer drivers in OS X did not work correctly with the new printer so I tried the ones on the CD that came with the printer. I was still having problems with the printer.
I finally had to go to the Epson site and download drivers from there before my printer started working correctly.
My suggestion is go to the Epson site and get the latest and greatest drivers for your printer from there.
Allan -
In FF, select print:
Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?
yes
Operation could not be completed. The print spooler service is not running.
So - I've reinstalled Mozilla and Firefox twice now. As a NOVICE user I'd say that I didn't know any better after using my printer for ALL other programs including both MAC and PC platforms Currently.Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now?
yes
Operation could not be completed. The print spooler service is not running.
Here is how I was able to resolve this problem.
I first made sure I had downloaded but not installed the latest Firefox setup file.
Go into Add/Remove programs and uninstall Firefox but keep your Personal Data.
Locate where the Firefox was originally installed, usually C:\Program Files\Mozilla Firefox and rename this folder.
Locate the Firefox setup file and reinstall the program again, this resolved my problem. I hope it fixes yours. -
Wife's Computer Keeps Periodically Rebooting Plus Can't Install HP Print Drivers
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD A8-3820 APU with Radeon(tm) HD Graphics, AMD64 Family 18 Model 1 Stepping 0
Processor Count: 4
RAM: 5844 Mb
Graphics Card: AMD Radeon HD 6550D, 256 Mb
Hard Drives: C: Total - 940455 MB, Free - 854668 MB; H: Total - 305234 MB, Free - 177587 MB; I: Total - 7 MB, Free - 0 MB;
Motherboard: Gateway, SX2370
Antivirus: Norton Internet Security, Updated and Enabled
First, please excuse me if I've posted in the wrong forum and hopefully someone will direct me to the right one. I also apologize for the length of this but I've spent the last 5 days dealing with HP support and getting help from TechGuy.org. HP hasn't been
particularly helpful. Through TechGuy.org, we've eliminated the possibility that the problem I'm about to describe is related to a virus or malware.
As this is my wife's computer, I have no idea when this started happening, but at random intervals the computer would sometimes display the message "Windows has encountered a critical problem and will restart automatically in one minute. Please save
your work." Sometimes this error code accompanies the message "Error 1722 RPC Server is unavailable". Other times there is no warning and the system just reboots. At the same time, my wife began having problems with our HP Photosmart C410A printer.
In checking I saw that there was a new driver. When I attempted to install just the basic driver, the installation would stop and indicate that the Windows Firewall must be running. I disabled all of Norton Internet Services setting an tried to activate the
firewall. I would then get this error message: "Windows Firewall can't change some of your settings. Error code 0x800706d9".
HP suggested I uninstall Norton Internet Security, use the HP Driver Uninstall Utility and try a reinstallation using their complete software package while activation the Windows Firewall. I could get the firewall activated nor could I get the drivers installed.
I then removed all the HP software using their installer. However there still seems to be bits "floating" about. I reinstalled NIS.
TechGuy.org suggested that there might be a BIOS issue and there are two updates available. They also suggested I may have to wipe the drive and do a clean reinstallation of Windows 7. That just didn't sound right.
In checking the Event Viewer the following error show up repeatedly at random times, which also correspond, usually, with a reboot. Here is a partial copy of the log:
Log Name: System
Source: Microsoft-Windows-HAL
Date: 2/2/2015 6:58:01 AM
Event ID: 12
Task Category: None
Level: Error
Keywords: (1)
User: N/A
Computer: Johnny5
Description:
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
Log Name: System
Source: Service Control Manager
Date: 2/2/2015 5:36:27 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
The Windows Firewall service terminated unexpectedly. It has done this 3 time(s).
Log Name: System
Source: Service Control Manager
Date: 2/2/2015 5:36:27 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
The Diagnostic Policy Service service terminated unexpectedly. It has done this 3 time(s).
Log Name: System
Source: Service Control Manager
Date: 2/2/2015 5:36:27 AM
Event ID: 7034
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
The Base Filtering Engine service terminated unexpectedly. It has done this 3 time(s).
Log Name: System
Source: Service Control Manager
Date: 2/2/2015 5:36:22 AM
Event ID: 7032
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Base Filtering Engine service, but this action failed with the following error:
An instance of the service is already running.
Log Name: Application
Source: Application Error
Date: 2/2/2015 5:36:22 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
Faulting application name: svchost.exe_MpsSvc, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Fault offset: 0x000000000002b20d
Faulting process id: 0x1098
Faulting application start time: 0x01d03eed074c1d96
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 794ae32f-aae0-11e4-bcc8-f80f4138c1b9
Log Name: System
Source: Service Control Manager
Date: 2/2/2015 5:31:17 AM
Event ID: 7023
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Johnny5
Description:
The HP Network Devices Support service terminated with the following error:
The specified module could not be found.
Log Name: Microsoft-Windows-Dhcp-Client/Admin
Source: Microsoft-Windows-Dhcp-Client
Date: 2/2/2015 5:30:47 AM
Event ID: 1001
Task Category: Address Configuration State Event
Level: Error
Keywords:
User: LOCAL SERVICE
Computer: Johnny5
Description:
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x74DE2BE23268. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the
network address (DHCP) server.
Log Name: System
Source: Microsoft-Windows-DNS-Client
Date: 2/2/2015 9:33:30 AM
Event ID: 1014
Task Category: None
Level: Warning
Keywords:
User: NETWORK SERVICE
Computer: Johnny5
Description:
Name resolution for the name wpad.hsd1.ca.comcast.net timed out after none of the configured DNS servers responded.
Any and all help would be greatly appreciated as I am tired of getting the heavy sighs and evil eye from my spouse.
Doc ZHi Doc,
Yes you need to do a firmware driver update.
Here is the KB article regarding Event ID 12:
How to troubleshoot Event ID 12 with source Microsoft-Windows-HAL
Follow the user action part.
You may follow the article below to check the update driver:
Update a driver for hardware that isn't working properly
For Event ID 7034, check:
Event ID 7034: Service Terminated
Another thing is please check Windows Update settings, make sure you have Windows stay up-to-date.
Besides, for customer support, please ask in the forum below:
http://answers.microsoft.com/en-us/windows/forum/windows_7?tab=Threads
Best regards
Michael Shao
TechNet Community Support -
Cannot install full solution package for 2600n in Windows 7
I have downloaded and run the Full Solution Package (hp_CLJ_2600n_Full_Solution-v20110217-50132926-RC5-Signed) for the Color Laserjet 2600n Printer networked to my Windows 7 computer. The Plug and Play Driver installed properly but when I try to install the Full Solution, I receive:
The printer installation failed. Please try the following steps after you click Close.
1. Ensure the USB cable is disconnected from the printer.
2. Uninstall.
3. Rerun the CD install software.
There is no USB cable (it is TCP/IP). I do not see anything to uninstall in add/remove programs. What is the solution to this installation. I must note that the printer does work with the new driver. There is a problem in that messages from the printer do not popup. I get a dialog instead from the Interactive Services Detection service.
/s/ Alan Auerbachalanauerbach
This should get you up and running. Give the steps a shot and let me know the results:
http://goo.gl/J35q5
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too. -
How can I install these printer drivers?
I have a Brother HL-2220, which doesn't appear in any packages in the AUR (I already have CUPS and hplip installed, and the printer isn't yet recognized with cupsd running). Its drivers are available here, in both rpm and deb format. How can I install them?
Read this on how to extract a deb file:
http://www.g-loaded.eu/2008/01/28/how-t … -packages/
Once it is extracted, you can create a package and then install it.
Here is a PKGBUILD file for a similar package:
PKGBUILD for cups wrapper
PKGBUILD for lpr
Your packages will likely have similar dependencies.
Another method that is warned against is using the Debian package manager. I do not know the results of doing this.
Last edited by the sad clown (2011-09-17 06:08:02) -
Cannot install full version of Photoshop CC on second computer
I purchased Photoshop and Lightroom CC and installed them on my MacBook Pro. It was my understanding that I'm allowed to activate my products on up to 2 machines. I downloaded Creative Cloud on my Windows 8 desktop and installed Photoshop and Lightroom, but both are installed as trial versions and asking for a serial number even though the Help menu shows me signed in with the account that I used to purchase my CC subscription. How do I activate the full, non-trial version on my second machine?
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http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html -
Cannot install any device drivers - access denied
Hi,
Anytime I plug a device into my usb port/s and it tries to load the driver it fails. I've also tried directly installing the driver and I get access denied. Can anyone help me resolve this please?
I have windows 7 home laptop, I am the administrator.
Thanks
CasHi,
Please try to replaces ACLs with default inherited ACLs for all matching files:
1. Open an elevated command prompt, go to the drive:
cd /d X: (X represent your problematic drive letter, here I recommend the OS drive)
2. Type the following command:
icacls * /T /Q /C /RESET
You could also refer to the following article:
Icacls
Karen Hu
TechNet Community Support -
I purchased a Dell Inspiron laptop which was bundled with PC Ultimate Software Suite, a collection of programs on one disc. It included Adobe Photoshop Elements 12, but I misplaced the insert that contained the serial key. I still have the sleeve that the CD was bundled with, as well as the CD itself. Is there anyway I can still download the full version of Photoshop Elements 12 without having to buy the program separately or buying Software Suite again?
If Dell provided the bundle you should contact Dell to see about getting a replacement or the serial for the disk.
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