Cannot install - have various codes, but not serial number????
I purchased my software through University of Wisconsin System deal . . . and I have my Order #, my product code, and my redemption code from when I went through verification process. . . I downloaded the installer package to my computer, but I need the serial number to install it and register it and I can't find it. All I get when I try to contact Adobe support is to contact the community. . . HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
cori
Redemption Code Help
Mylenium
Similar Messages
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I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way. I need the program and because I have opened the box it can't be returned to the store. I have over $100 tied up in this product that I can't use. Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number? The serial number on the box and the redemption code card both come up as invalid. Not a very happy customer right now!!
You will need to contact Adobe Support by chat or by phone.
Serial number and activation support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Please help. I have lost/didn't take note of my serial numbers when I installed CS6 and Lightroom the first time. I have to re-install them now but only have disc and product number. Thank you.
The best for this would be Contact Customer Care Chat or phone.
While we as volunteers handle technical questions, we can't make a serial number work.
I hope you have registered your software with Adobe, it should make this easier.
Gene -
How to install Lightroom 4 on a new computer - I have product key but no serial number?
I have a new computer and cannot install the program which was installed on my old computer. How can I obtain the matching 24 digit serial number?
Find your serial number quickly
Redemption Code Help
Mylenium -
HT1539 I have the code but not the DVD how do I download?
And also in another Movie, I have the DVD but I lost the code, how do I proceed?
What movie is it that you're trying to get?
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How to install photoshop without disk but with serial number
Any ideas on how to install a permission of PS if I've lost the installation disk but do have the serial number?
Hello Scotty,
you should download a trial version e.g. there >>> http://www.adobe.com/downloads.edu.html >>> https://creative.adobe.com/products/download/photoshop
and change it after that in a "real" version.
For elder versions come back please or use https://www.google.de/search?newwindow=1&site=&source=hp&q=adobe+download+photoshop+&oq=ad obe+download+photoshop+&gs_l=h….
Hans-Günter -
I cannot install Photoshop Elements 12. Invalid Serial number.
I have had to format my computer and start fresh and now when trying to install PS Elements 12 it keeps saying invalid serial number! help!
Find your serial number quickly
Error "The serial number is not valid for this product" | Creative Suite -
Install Photoshop without CD but with serial number?
I used to have photoshop 4 and someone uninstalled it? I have my serial number.
Photoshop 4 (shipped 1996) or CS4 (shipped 2008)?
The CS4 trial version can be downloaded from http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
Ensure that you follow the Very Important Instructions on that page first otherwise the links will not work.
Enter your serial number to license the trial. -
i purchased photoshop cs5 and I want to re install it because I have a new computer but I do not have the disk only the serial number?
Download CS5 products
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Hello, I recently bought a computer and I have installed adobe photoshop ellements 12 license, but the serial number is not valid what can I do?
Moving this discussion to the Downloading, Installing, Setting Up forum.
Adobe potoshop elements are you able to register the serial number at http://www.adobe.com/? You can find more details at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
I have purchased Acrobat from the Cloud and downloaded and installed it. I received an order number but no serial number and cannot get it to finish installing Where do I get the serial number!?!
Like most online purchases you would normally receive the order number before the order is processed so you should be patient and allow some time for the processing to happen. If you feel you have waited long enough then you should contact Adobe Support directly and try to get information on your order since you now have a reference for it that you can share with them.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
i bought lightroom and need to register my student id, how do i do that, the trial has run out, i have the product code but not the serial number?
If you purchased a package then there should have been instructions in the box on how to submit your academic credentials. If you purchased online from Adobe then you should have received instructions in an e-mail. But here is a link that might help you. There is a link under Step 2 that will take you to a place where you can enter the information, I think.
Adobe - Adobe Education Store : Proof of Academic Indentification -
I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?
Hello,
please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
>>> Redeem your redemption code in three easy steps.
Hans-Günter -
I have a code, but the program does not accept it,,, what do I do now?
I need help installing the program, have a code but it is not accepded.
What now?Error "The serial number is not valid for this product" | Creative Suite
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I have a Windows copy of Photoshop Elements 11, but the serial number has been lost. I didn't buy the product and I am unable to find the box. As far as I know, it's never been used so has not been registered. Does anyone know how the serial number can be recovered under these circumstances?
If you never bought the product then you cannot get the serial number.
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