Cannot install HP LaserJet Pro M225Dw on Windows 8.1 64-bit

I bought an M225Dw and tried to install it on my laptop running Windows 8.1 with all current updates.  Halfway through, the intallation program said it couldn't continue, restart, try again, call tech support if it happens again.  I restarted, geot the same result.  Tech support spent several hours taking over my computer and got the exact same result.  Said my Windows operating system was corrupted.   Fair enough, it could happen.  So I dragged out a tower computer I use only for running flight simulators.  This computer is NOT usually connected to the Internet.  This computer is pristine.  No garbage of any kind on it.  Guess what?  Exact same result.  I can not believe that both my computers, which work perfectly in every respect, have corrupted operating systems.   BTW, I plugged the USB cable from the printer into my MacBook and the Mac said "Oh, I see you have a new printer.  Would you like to install a driver for it?"  I clicked OK, and two minutes later the printer was up and running with no stupid questions, no manipulation of registry entries, and no claims of corrupted operating systems. Do HP printers not work with Windows 8.1 or has Microsoft finally reached the point where Windows is so complex and convoluted that it has become completely useless? Should I take my HP printer back to the store and get a Brother or a Canon, or do I have to go to Best Buy, and buy a new computer and a new printer on condition that the Geek Squad can get them both to talk to each other? Final note:  HP tech support said I would get a phone call at 11 a.m. this morning to follow up.  It's now 1:40 p.m. and guess what?  No phone call.   Can HP and/or Microsoft survive or are they just dying companies that used to be great?  Well, HP used to be great, anyway.  Not so sure about Microsoft. Thanks for listening to my rant.  Any thoughts on how to get one of my computers to talk to the printer?

I did get a call from HP tech support, thank you. This time, the tech knew exactly what the problem was before he even looked at my computer. In a nutshell, there are conflicts between the HP driver installation program and all the junk programs that start up automatically with Windows. The fix is to run msfconfig, go to the Services tab, and check the box to "hide Microsoft services".  This leaves all the other services that start up automatically, most of which are probably junk and shouldn't even be there.  Click the button to Disable all the remaining services.  Any antivirus scanners will continue to remain enabled even after clicking on Disable. Then go to the CDROM that comes with the printer and open the Utilities folder.  Run the program called Scrubber.exe to remove all traces of previous failed attempts to install the printer.   Restart the computer. Go back to the CDROM and find Setup.exe, which is hiding at the bottom of the list (I failed to see it the first time I went looking for it).  Click on that to install the printer. Easy when you know how. Thanks again to those who stepped in to help me when the first attempts at installation failed so miserably. I will close with a refrain that went through my mind as the HP tech and I waited over an hour for this process to run its course (installation of the same printer on my MacBook took all of two minutes).  With apologies to Lerner and Loewe, "Why can't a Windows be more like a Mac?".

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