Cannot Install HP software (not drivers) for HP L7680 (new) printer

Purchased a new MacBook Pro with Leopard and an HP L7680 printer. The printer is found and added as a printer but the extra software provided on the HP install DVD won't install. I downloaded the latest copy from HP Support and get the same result (it was in fact the same version). The installer asks if I want to install the HP support software and if I respond Yes or No it simply bounces back to the previous screen.
The extra software, at least on Windows, let's me access the scanner, fax, etc. via software.
I tried the same software on a friend's 10.4 G5 iMac and it works fine so this appears to be a 10.5 (or an Intel?) issue.
Anybody have any luck or knowledge of this issue?
No response from HP Support. They are probably overloaded at this point.

You want to know why? I'll tell you why. It's because Apple's the new Microsoft. My system was much better off with Tiger - but of course we all get suckered to buy Leopard. And what happens? You're printer doesn't work 100%. I mean, hear me out. I have an HP Photosmart C4280 - why by the way, I PURCHASED FROM AN APPLE STORE! I can almost understand if I had some strange unknown device - but come on! Work with me here! This is so exhausting! I spend $2300 on a computer and all-in-one printer and I can't even scan a measly photo? Do you know how embarrassing it is to have to use my neighbor's (XP) PC to scan my photos? Absolutely disgraceful. If Apple offered me my money back, I wouldn't think twice.
What is this, Vista??

Similar Messages

  • Cannot install applications because the certificate for .... is not valid

    Hello,
    We have an in house enterprise app that can no longer update.  We have taken the steps outlined here.  These steps include installing a SSL certificate on the server from a trusted CA (GeoTrust) that shows as valid in Safari on OSX.  Also the http to https redirect has been setup and verified in Safari and FireFox.  Addtionally, the plist file's XML has been manually updated to point HTTPS.  New installs work on iOS 7.1 without an issue. 
    However, the program has automatic updates that fail with the message "Cannot install applications because the certificate for .... is not valid".
    The update process works like this:
    A Plist file exists on the server that contains the version number of the build on the server.   The app will download the file and parse it into a NSDictionary then the verison into an NSString.  If the version doesn't match the current version then the user is prompted to install updates.
    When the user says yes to the prompt a UIApplication is sent the Open URL message with a hard coded download URL that looks like this:
    imts-services//?action=download-manifest&url=http://www.example.com/app/Release.plist
    On iOS 7.1 the user will receive the message "Cannot install applications because the certificate for example is not valid".   This error occurs even thought the certificate is valid.  It almost looks like the URL isn't respecing the redirect from the server.
    Has anyone else seen this?  Is there a work around for it?  Or do I have to redeploy the app (with an HTTPS in the hard coded URL)?

    kkoishi, cskimble, OS 7.1 update forced all software installation services to use the HTTPS protocol instead of HTTP. Here is Apache config that adds certificate support and code for changing links in existing *.plist files automatically: http://cases.azoft.com/how-to-fix-certificate-is-not-valid-error-on-ios-7/
    More ideas on Stack: http://stackoverflow.com/questions/20276907/enterprise-app-deployment-doesnt-wor k-on-ios-7-1/22527000#22527000

  • I purchased Lightroom from B&H Photo a few months ago.  I did not instal the software, because I was purchasing a new computer in the near future.  I am now purchasing that computer, but cannot find the software.  B&H suggested that I contact you directly

    I purchased Lightroom from B&H Photo a few months ago.  I did not instal the software, because I was purchasing a new computer in the near future.  I am now purchasing that computer, but cannot find the software.  B&H suggested that I contact you directly to help me.  I have the receipt, and you can look to see that the program was never used.  It would be great if you could just send me another copy of the software.  Thank you very much.
    Marc

    Download from Adobe's website
    Win: Adobe - Lightroom : For Windows
    Mac: Adobe - Lightroom : For Macintosh
    Install then enter your serial number when prompted.
    I have the receipt, and you can look to see that the program was never used.
    The receipt is only of use to B&H. Adobe will have no record of it.
    If you quote an Adobe Lightroom serial number then Adobe can confirm if that serial number has ever been registered. That step should not be required at this stage though. Just install the software.

  • How do i Install the Software Update Server for Windows 7?

    How do i Install the Software Update Server for Windows 7? I get an error saying: Can't Install the Software because it is not currently available from the Software Update server.
    I downloaded the software so How do I install it?
    Do I install it all over again or when I have windows open?
    I am using Bootcamp.

    Back up your system drive completely. If you have no backup plan in place, now would be a good time to start. You can use CarbonCopyCloner to make a complete, bootable backup of your system on another drive or volume. After you have done this: download the combo update using the link supplied by Niel and run the installer.

  • Hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

    hi, i updated my OS to mavericks but i cannot install the software, it says my S.M.A.R.T. drive has errors, what do i do?

    Hi
    Try to delete all content (format by clean install), then you can install Mavericks, however I think its better to add mavericks into External fladh drive (USB)
    to do clean install"
    the language in the screenshot is Swedish which is same in English "Radera= delete), make sure you do back up first for you photos, music, documents,,,,,etc.

  • EVER SEE THIS MESSAGE "cannot install this software on this volume (null)"

    Hi All,
    I am trying to see what this message is all about. I have used LimeWire without a problem and now not only does the program not launch, my mac gives that message if I try to reinstall.
    "cannot install this software on this volume (null)"
    I have tried restarting, and also reinstalling on my external HD, but still no go.
    Could it be something to do with my prefrences?
    Thanks In Advance.
    RC
    iMac 20    

    Jesh Rocco thats a great qustion did you try using 'find' Lime Wire and then trashing everythingf before reinstalling?
    Dahhhhh That worked.
    RC

  • Software and Drivers for an HP Scanjet 5590 with a 64 bit Windows 7 computer.

    I thought that I had posted the following question but as I can't find it I will try again.  I have been given a HP Scanjet 5590 scanner with no Software or Drivers for 64 bit Windows 7 computer and looking through the Web I saw some awful comments on the experiences of those using the software and drivers.  I don’t want to make the same mistake so could anyone tell me how to go about obtain the correct software and drivers? 

    Corporal,
    Here is the link for the software...
    If you have the "p" model, backtrack a the link and reselect the proper model.
    You want the "Full Feature" software.
    Note that the download size is 315MB - plan accordingly if you have a slow connection...
    While you are there, be sure to download the Print Doctor utiltity.  (Do that first, it is tiny.)  This may help later with installation and connection issues, if needed.)
    HP Scanjet 5590 Digital Flatbed Scanner series - Software and Drivers
    I hope this helps...
       Click the White Kudos Star on the Left to give Kudos for the help.
           Please Click “Accept as Solution” to say issue is solved.
    Always Include:  (Computer) Product Number  ,  Printer – Model Number ,
                                 Never give out your Serial Number
                                     2012 Year of the Dragon!
    Kind Regards,
    Dragon-Fur

  • Cannot install any softwares!

    cannot install any softwares! everytime i try to install anything it asks for my account password,
    once i enter it, thats it. nothing happens.
    i upgraded it from snow leapord to lion (latest updates). I dont have a DVD to do any kind of disk repair.
    please help! i need to install win7 through bootcamp.

    just any software.
    well the last incident was when i tried to install win7 through bootcamp. at one point it asks me to erase the win7 (as i tried to install win7 like few weeks ago). i checked the option and in the next step it asks me to retore. when i click restore, it asks for my account password. cos thats how my pro is set. everytime i intall it a software or try to make any changes it prompts for my password.
    when i enter...... nothing happens. the dialog box (the password prompt box) dissapears. thats it.
    no matter how many i try to d it nothing happens.
    please!

  • Alert: you cannot install this software on your computer

    I purchased a used iMac on CL. The owner said he had reinstalled the original OS (v10.6.4  and upgraded it to v10.6.8.  to remove his personal data. He did not install the Applications disk. The computer works fine. The model identifier is iMac 10.1. He gave me what he said were the original gray Apple-logo Applications and OS dvds. I tried to install the Applications DVD but receive the error " Alert: you cannot install this software on your computer." He says these are the original disks. I'm new to the Mac and would like some help. Thanks.

    See > iLife '11 Installation Failed? Please...: Apple Support Communities
    Sounds like you might just need the > Mac OS X 10.6.8 Update Combo v1.1 which can be installed over the 10.6.8 system version.
    Then if that doesn't work, start over fresh and use the combo update above.

  • Software and drivers for media smart server EX 475 win 8.1

    Had to replace my laptop and is now running win 8.1 (64 bit). I need software and drivers for my mediasmart server EX 475 (GG 795 AA) 

    I'd say go with Middleton BIOS either way (SATA II). In which case, get a newfangled 802.11ac card while you're at it.

  • After I installed 10.6.8, my HP Officejet lost the ability to print 2-sided.  I installed the latest HP drivers for Snow Leopard, but the 2-sided option is turned off and greyed out.

    After I installed 10.6.8, my HP Officejet 7310 lost the ability to print 2-sided.  I installed the latest HP drivers for Snow Leopard, the 2-sided option shows up in the print window but is turned off and greyed out.  Also the scan function won't let me scan at any density greater than 150 dpi.  I have talked to Applecare and to HP tech support and been told "too bad."  Any help would be appreciated.

    THANK YOU!  And who are you?  I spent a couple of hours on the phone with Applecare and with HP Tech Support and they couldn't fix what you did in a few words.  Many thanks!  John

  • Cannot install Desktop Software

    Hello,
    I just bought a blackberry 9700. I cannot install desktop software on my computer!!!
    I receive a “DEP – (Data Execution Prevention) error.” And then, automatically close.
    I use Windows Xp.
    Anyone can help me??
    Thanks

    Hi,
        Try running the software CD first then take the CD out and reboot your computer
    after reinsert the CD and restart installing again
    It should work then.....

  • How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

    How to install Snow Leopard on Macbook Pro? keep getting msg- cannot install Internal HD is used for Time Machine- this was reset to external HD and still get msg?

    At some point, your internal HD was selected for use as Time Machine backups, and a Backups.backupdb folder was created at the top level.   So OSX thinks you're trying to install it on the same drive as your backups.
    Open your internal HD with the Finder (you won't find it via a Spotlight or Finder search) and delete that folder.

  • How To Install and Configure External Drivers for the JDBC & JMS Adapters

    Hello colleagues,
    Please I need a How To Install and Configure External Drivers for the JDBC & JMS Adapters version 7.10.
    VERSION 7.10.
    BBDD ORACLE - ojdbc14.jar
    Regards.

    Hi ,
    Uisng  Java Support Package Manager (JSPM) to deploy com.sap.aii.adapter.lib.sda file,
    refer this two links,the procedure available how to deploy using JSPM.
    http://help.sap.com/saphelp_nwpi71/helpdata/EN/33/e6fb40f17af66fe10000000a1550b0/content.htm
    http://help.sap.com/saphelp_nwpi71/helpdata/EN/1f/c45b4211aac353e10000000a1550b0/frameset.htm
    Regards,
    Raj

  • How To Install and Configure External Drivers for JDBC & JMS Adapters"

    hello ,
    where can i download  this Guide "How To Install and Configure External Drivers for JDBC & JMS Adapters"?
    thanks
    best regards
    pietro greco

    Hi Eleonore Rosenthal, 
    Could you please check the below links:
    http://help.sap.com/saphelp_nwpi71/helpdata/en/33/e6fb40f17af66fe10000000a1550b0/content.htm
    http://help.sap.com/saphelp_sm32/helpdata/en/33/e6fb40f17af66fe10000000a1550b0/frameset.htm
    Regards,
    S.Manu.

Maybe you are looking for

  • Creation of Function Module exit

    Hai Friends,                  I found functional exit called -<b>EXIT_SAPLL2018_001</b>. for <b>Transfer order</b> in ware house management. I need ur help to proceed further.   Pls give me further steps to follow to create Function exit.It is very u

  • HT201210 how do you unlock a phone in recovery mode

    oHow do you unlock a phone in recovery mde

  • Non-Admin not being shown update button on XP

    Non-Admin users on XP are not being shown the option to trigger an update. The mozilla update service is installed but as normal users aren't able to start the update process it never gets as far as starting it. When a new update is available a link

  • Cannot get printer function back from copy function

    On several occasions my printer switches to a function other tha "print" and I cannot get the print function back.  It seems like it should be a simple task but I have tried everything including turning it off and on.  The computer data indicates tha

  • Arrow keys will not nudge...

    My arrow keys won't nudge selected objects... I am on the appropriate layer and the move tool selected.  They work with webpages so I know they are functioning... I've already uninstalled CS4 and reinstalled, still same problem.  I need my nudgers!!