Cannot install i tunes update

Can't install i tunes update for i pod touch

If it's a fifth generation iPod touch, you need to buy and install Mac OS X 10.6, which requires an Intel Mac. If not, click here.
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I cannot install the new update iOS 8.2 on my husban'd Iphone 4S

I cannot install the new update iOS 8.2 on my husban'd Iphone 4S.
I hit "Install Now"
"Agree" to the terms
And then it does nothing, but freezes up. I swipe away the page to try again with the same results over and over.
Solutions I have tried:
I also have connected to iTunes, to download the new software, and no luck!
A system reboot by powering the phone off does not work. There is plenty of free space on his phone.
On the other hand, My Iphone 4S updated no problem doing exactly what it is suppose to do with updates.
So any help would be appreciated.

Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Slide to Unlock screen redisplays, hook the device up to iTunes, make sure that your husband's Apple/iTunes/iCloud ID is signed on to iTunes, then try the update again.
Cheers,
GB

I cannot install I tunes 7.0

I cannot install the new I tunes becuase it says that it cannot upgrade with my version of itunes. I uninstalled I tunes and quick time but it is still not working. The error message still says that it cannot upgrade with my version of I tunes. Please help!

The error message still says that it cannot upgrade with my version of I tunes.
what's the precise text of the message? (there's a few different similar ones you could be getting, citing any of the following applications: iTunes, QuickTime, Apple Software Update, or iPod Software.)

I cannot uninstall itunes version 10.7.0.21 from my laptop use of that I also cannot install the new update.

I cannot uninstall iTunes version 10.7.0.21 from my laptop (windows 7), therefore I cannot install the new iTunes version....!
Every time I try to do it, a "message" from the windows installer pops up saying "The feature you are trying to use is on a network resource that is unavailable", I try to find the installation package "iTunes.msi" but I can never find it either...!
The funny part is, I can still use this version, but I would like the have the update, which can make my computer much faster than now!
Can someone help me out??

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Cannot install programs or updates

when i try to install software or updates, when it gets to the stage where you are asked to select a destination volume, i have no choices. just a blank white box. and the continue button is disabled, until i select a destination. but no volume drive is showing up. thus i cannot continue with the installations.
any one know whats causing this problem?

Follow Carolyn's suggestions, particularly regarding repairing your hard disk from the install disk.
Only when this has been successful should you bear the following in mind when updating/installing:
There are no guarantees, but following this procedure when installing updates and upgrades on your Mac will go a long way towards avoiding unpleasant after effects and ‘post-update stress disorder’.
It is also worth noting that it is an extreme rarity for updates to cause upsets to your system, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first.
Turn off sleep mode for both screen and hard disk.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site. If your car runs on gasoline you would not want to fill the tank with diesel, so don’t try to install the PPC updater on an Intel Mac!
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Using the Combo updater ensures that all system files changed since the original 10.4.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.4.9 to 10.4.10. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them 10.4.10. compliant. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 3.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.

Cannot install 10.6 Updates after Clean Install of OSX 10.6

I've made a clean install of Snow Leopard, to get a "clean" system for Lion. But now i cannot install any updates of 10.6. After the download, there is always a problem with Image data or other problems occur. So now it is not possible for me to ever install Lion. Is there another way to install Lion other than 10.6.8 as minimum requirement? Or is there an 10.6.8 that i can install? I've loaded every version (combo/server/etc.) of the updates but always the same problems.
Thanks
Gijs

GtP-CH wrote:
I used the original DVD's that came with my macbook to reinstall the OSX, it cleanses the HD and turns the macbook in the original state back.
Unless you erased the HD before you used the system disc, the Snow Leopard installer will just replace the existing OS components with those on the system disc. To restore the system to the default factory state, follow the instructions on page 3, "Restoring your computer to factory settings," of http://manuals.info.apple.com/en_US/Snow_Leopard_Installation_Instructions.pdf
If you did this, on restart you would first see the Setup Assistant, requiring you to create a new user account, network settings, etc., or to migrate from a previous system. If you did not see this, you did not do a 'clean' install.

TS5376 Have new dell xps system and cannot install I tunes: "Apple Application Support was not found"...Error 2 (Windows error 2)....any ideas??

I am having tremendous difficulty installing I Tunes onto my new Dell XPS (Windows 8). First it downloaded but my library wasn't there and it would not recognize my ipod.
Then I uninstalled it and now it won't reinstall saying:
Apple Application Support was not found.
Apple applicationSupport is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
I've tried uninstalling and reinstalling a few times.......not working.
Any ideas??

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

Cannot install latest Firefox update. Seems to download OK but that's it!

Frequently receive prompts to download/install the latest update. Click to download and it appears to work. Never installs the update. I've restarted/rebooted/downloaded the upgrade several times. Nothing works! Any thoughts?

same problem. using new 10.7 macbook and trying to download the latest version.
Thanks!

Cannot install iMovie HD update 6.0.1 on my iMac G5

Hi all -
I'm running on 10.4.5, and have iMovie HD 5.0.2 installed.
When I try to install iMovie HD 6.0.1, I get the alert "cannot install on this volume. An eligible iMovie HD application was not found in the location Applications/iMovie HD.app"
Did I miss the 6.0.1 boat by only having 5.0.2?
Do I need to purchase 6.0?
Thanks.
iMac G5 Mac OS X (10.4.5)

sirstewart,
Assuming you have an iMac with the built-in iSight, you're sort of right that you need iMovie HD 6.
Here are some workaround tips (admittedly not very satisfactory):
http://www.macosxhints.com/article.php?story=20051217210335199
iMovie HD 5 does work with the stand alone version of the iSight camera.
My advice: Buy iLife '06!
Matt

Cannot install "Recaller" after updating to PR1.3

Icannot install the Recaller as it says "Application pakage missig: gstreamer0.10-plugins-good-extra" What should i do. thaen I cannot install the video codec also. what to do?
N

I have installed the package 'rootsh' from the extras, and than open x-terminal and after giving the command as directed by you
sudo gainroot
apt-get install gstreamer0.10-plugins-good-extra
After giving the command i get this following in the x-terminal as follows:
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
~ $ sudo gainroot
Root shell enabled
BusyBox v1.10.2 (Debian 3:1.10.2.legal-1osso30+0m5) built-in shell (ash)
Enter 'help' for a list of built-in commands.
/home/user # apt-get install gstreamer0.10-plugins-good-extra
E: Could not get lock /var/lib/dpkg/lock - open (11 Resource temporarily unavailable)
E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it?
/home/user #
After this i tried to install the "recaller" but I cannot what to do?
N

Cannot install Java 7 update 11 on 10.8.2

On 1/15/2013 update 11 for Java 7 appeared. I tried to install it on 10.8.2 Mountain Lion. I ran the installer and it says that installation was successful, but it really doesn't install. Java provides a check to answer the question "do I have Java" and the check shows that it is not installed. I have tried this several times with both a Safari browser and a Firefox browser -- same negative result. I worked yesterday for 2 1/2 hours with people at the genius bar of an apple store with negative results, even after reinstalling 10.8.2 and then trying to install Java 7u11. I sent feedback to Java but so far no response.

Folks,
I've been seeing the same thing. And I have three platforms, iMac, MacBook, and MacBook Pro. And all three have the same result. Needless to say I think I've become an expert on doing OS X clean installs (LOL).
@marc265, I will attempt your process and post my results.
However, this is how it went down for me:
I had cleaned installed the OS and began making sure it was patched through Apple. I then began installing Symantec Endpoint Protection (SEPv12) per my work requirements. It could not execute LiveUpdate because it needed Java. I did a Terminal command and as found, no Java installed. OS X offerred to download and install from Apple. I installed and ran the Terminal command (java -version). It now showed Java 6 installed.
SEPv12 updated, problem resolved.
I go to my NAS (WD My Book Live), and I am unable to open directories. Error states Java issue, needs most current version. I check with Apple, and I have most current available (unless I'm unaware of a special link to some download). No updates on App Store. So I go straight to Java. Get teh download 7u11, and execute. It updates and states, "Successful." Reattempted to access directories via Safari located on my NAS, same Java error. I go to Terminal and execute the "java -version" and it state v6!
I tried the Java test (oracle.com site) and it says Plug-In blocked.
I verified Safari and Java settings - No go thus far.
But what is weird is that OS X keeps responding that v6 is installed after I keep reinstalling v7u11.
I hope I didn't loose anyone with my rambling.
/r
Roy

I cannot download i tune updates or do a reinstall as I get a message saying that the faciity I am trying to use cannot be located can anyone please help?

I have problems when I try to install an updated version of I tunes or when I try to uninstall I tunes. In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found. Can anyone please advise me how to sort this out? thanks

In both cases I get a message which says that the facility that I am trying to use is not available, a second message says that the path I am trying to use cannot be found.
Which particular .msi file is the message mentioning? (Several different .msi files might be referenced in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

I cannot download I-tunes update

When I try to download I-tunes I immediately get a message saying "Thank you for downloading I-tunes" but the update file does not show up anywhere on my computer to open and run. I am running Windows 8.1 (32-bit x86-based processor) with Firefox 31.0 on my Dell Inspriron E1505 Laptop with an Intel Core Duo CPU 1.73 GHz processor and 2.0 GB Ram.

Hello scottfromtahoma,
The article linked below details some useful information and troubleshooting steps that can help get iTunes installed on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

Cannot install new itunes update windows 7

I get the following error message when I try to update to the new iTunes version:
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
Use source:
C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi"
****=My name
I am trying to install the latest version and have been receiving the same error message for about a month. After that message this one pops up:
"The path C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi" cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'iTunes64.msi' in a folder from which you can install the product iTunes"
And then this one:
"Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually."
When I use Download Only and try to install manually as suggested, I get this message:
"The older version of iTunes cannot be removed. Contact your technical support group."
Can anyone please help me resolve this?
Thank you!

"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package 'iTunes64.msi' in the box below.
Use source:
C:\Users\****\App Data\Local\Apple\Apple Software Update\iTunes64.msi"
****=My name
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Cannot install Adobe Flashplayer update

I cannot play any videos off the internet on my iMac. It tells me I need to install Adobe Flash player update
I do and it appears to update successfully and then I still get the same message
Help

If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
          When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
          Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
          Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
          Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
          Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
          Allow (or Enable) plug-ins
Then click the button marked
          Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
          Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them.

Cannot install i tunes update

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