Cannot install IE9 or IE11
My computer is Windows 7 64bit one, with Service Pack 1 Installed, as well. But my IE is Version 8.0, and cannot install any version that is above this version. Tried many times, but failed.
Below is the log, can anyone help me with a solution, please?
00:00.000: ====================================================================
00:00.078: Started: 2014/05/02 (Y/M/D) 08:57:26.212 (local)
00:00.109: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.141: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.172: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.203: INFO: Previous version of Internet Explorer: 8.0.7601.18404
00:00.234: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.250: INFO: ...and 11.1.0.0...
00:00.265: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.312: INFO: iexplore.exe version check success. Install can proceed.
00:00.328: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.343: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.359: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.375: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.014: ERROR: Failed to extract a language pack for a non-english OS.
00:01.123: INFO: This is an English only package, so installation will continue on this non-English OS.
00:01.186: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:01.264: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE11FC0.tmp\Spelling_en.msu.
00:01.326: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:01.389: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE11FC0.tmp\Hyphenation_en.msu.
00:01.435: INFO: Trying to extract ID: 7128 (2052) as "IE11-support.cab"
00:01.498: ERROR: === FindResource (7128,"IE11-support.cab") failed with 0x717
00:01.545: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:20.046: ERROR: No reboot policy cab file was not downloaded correctly. Default installation files will be used. Error: 0x800c0005 (2148270085) [(null)]
00:20.296: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE11FC0.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE11FC0.tmp\HardwareBlockingList.xml"
00:20.686: INFO: Hardware support check succeeded. Installation will continue.
00:20.764: INFO: Windows 7 operating system detected.
00:20.811: INFO: Service pack major: 1
00:20.858: INFO: Service pack minor: 0
00:20.904: INFO: Service pack name: Service Pack 1
00:21.138: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:21.185: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:21.216: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:21.248: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:21.263: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:21.279: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:21.294: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:21.326: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:21.404: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:23.166: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE11FC0.tmp\Windows6.1-KB2841134-x64-zh-CN.cab
00:23.213: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE11FC0.tmp\IE-Spelling-en.cab
00:23.244: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE11FC0.tmp\IE-Hyphenation-en.cab
00:23.260: INFO: Waiting for 0 prerequisite downloads.
00:23.307: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
00:23.307: INFO: Waiting for 0 language pack downloads.
00:23.322: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:23.556: INFO: No reboot logic message NrApiStart(0), lParam=0x007029e8 returned 0x00000000.
00:24.508: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:24.586: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:24.633: INFO: Installing with the extracted package. C:\Windows\TEMP\IE11FC0.tmp\IE11-neutral.Extracted.cab
00:24.851: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE11FC0.tmp\IE11-neutral.Extracted.cab /quiet /norestart
00:32.355: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
00:32.402: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
00:32.417: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:32.433: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:32.448: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:32.558: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:32.698: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
00:32.823: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
00:33.650: INFO: SQM Upload returned 403
00:36.426: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147954407
00:36.504: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147954407
00:36.629: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147954407
00:36.676: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147954407
00:36.801: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147954407
00:36.848: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147954407
00:36.957: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147954407
00:37.082: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147954407
00:39.843: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE11FC0.tmp
00:39.905: INFO: Unable to remove directory C:\Windows\TEMP\IE11FC0.tmp, marking for deletion on reboot.
00:39.968: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.171: Started: 2014/05/04 (Y/M/D) 11:19:42.278 (local)
00:00.234: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.296: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.358: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.421: INFO: Previous version of Internet Explorer: 8.0.7601.18404
00:00.514: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.546: INFO: ...and 11.1.0.0...
00:00.608: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.655: INFO: iexplore.exe version check success. Install can proceed.
00:00.764: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.826: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.858: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.904: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.747: ERROR: Failed to extract a language pack for a non-english OS.
00:02.402: INFO: This is an English only package, so installation will continue on this non-English OS.
00:02.449: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.542: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18C36.tmp\Spelling_en.msu.
00:02.667: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.761: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18C36.tmp\Hyphenation_en.msu.
00:02.854: INFO: Trying to extract ID: 7128 (2052) as "IE11-support.cab"
00:02.917: ERROR: === FindResource (7128,"IE11-support.cab") failed with 0x717
00:03.026: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:11.044: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:11.871: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18C36.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18C36.tmp\IE11-support\HardwareBlockingList.xml"
00:12.511: INFO: Hardware support check succeeded. Installation will continue.
00:12.620: INFO: Windows 7 operating system detected.
00:12.667: INFO: Service pack major: 1
00:12.698: INFO: Service pack minor: 0
00:12.745: INFO: Service pack name: Service Pack 1
00:12.792: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:12.901: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:13.010: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:13.182: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:13.244: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:13.291: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:13.322: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:13.463: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:14.321: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:47.502: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18C36.tmp\Windows6.1-KB2841134-x64-zh-CN.cab
00:47.689: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18C36.tmp\IE-Spelling-en.cab
00:47.830: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE18C36.tmp\IE-Hyphenation-en.cab
00:47.986: INFO: Waiting for 0 prerequisite downloads.
20:49.568: INFO: The neutral package download timed out. Wait return value was 0x00000102 (30)
20:49.583: INFO: The neutral pack was not successfully downloaded from the internet. Installation will continue using the extracted package.
20:49.614: INFO: Waiting for 0 language pack downloads.
20:49.646: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
20:49.755: INFO: No reboot logic message NrApiStart(0), lParam=0x001429e8 returned 0x00000000.
20:51.986: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
20:52.017: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
20:52.032: INFO: Installing with the extracted package. C:\Windows\TEMP\IE18C36.tmp\IE11-neutral.Extracted.cab
20:52.204: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18C36.tmp\IE11-neutral.Extracted.cab /quiet /norestart
21:24.403: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
21:24.496: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
21:24.559: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
21:24.637: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
21:24.886: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
21:24.964: INFO: Waiting for Active Setup to complete.
21:25.027: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
21:25.120: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
21:25.198: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
21:25.526: INFO: SQM Upload returned 403
21:31.313: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
21:31.626: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup2.sqm" with error: 2147500036
21:31.657: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup4.sqm" with error: 2147500036
21:31.688: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup5.sqm" with error: 2147500036
21:31.750: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup6.sqm" with error: 2147500036
21:31.797: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup7.sqm" with error: 2147500036
21:31.828: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup8.sqm" with error: 2147500036
21:31.891: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup9.sqm" with error: 2147500036
21:32.499: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18C36.tmp
21:32.874: INFO: Unable to remove directory C:\Windows\TEMP\IE18C36.tmp, marking for deletion on reboot.
21:32.998: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.624: Started: 2014/05/04 (Y/M/D) 16:57:13.511 (local)
00:00.983: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:01.201: Command line: "D:\QMDownload\SoftMgr\IE11-Windows6.1-x64-zh-cn-11.0.9600.16428.exe"
00:01.420: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:01.669: INFO: Previous version of Internet Explorer: 8.0.7601.18404
00:01.966: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:02.278: INFO: ...and 11.1.0.0...
00:02.496: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:02.590: INFO: iexplore.exe version check success. Install can proceed.
00:02.746: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:03.167: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:03.463: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:03.651: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:07.738: INFO: Trying to extract ID: 7010 (2052) as "IE11_amd64_zh-CN.cab"
00:07.831: INFO: Extracted zh-CN language pack to C:\Windows\TEMP\IE18D84.tmp\IE11_amd64_zh-CN.cab.
00:07.878: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:07.925: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE18D84.tmp\Spelling_en.msu.
00:07.956: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:07.987: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE18D84.tmp\Hyphenation_en.msu.
00:08.019: INFO: Trying to extract ID: 7128 (2052) as "IE11-support.cab"
00:08.783: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:11.529: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:11.591: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE18D84.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE18D84.tmp\IE11-support\HardwareBlockingList.xml"
00:12.075: INFO: Graphics Device Information: Intel(R) HD Graphics 4600
00:12.090: INFO: Hardware support check succeeded. Installation will continue.
00:12.106: INFO: Windows 7 operating system detected.
00:12.121: INFO: Service pack major: 1
00:12.137: INFO: Service pack minor: 0
00:12.153: INFO: Service pack name: Service Pack 1
00:12.293: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:12.480: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:12.605: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:12.823: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:13.073: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:13.276: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:13.354: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:13.385: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:13.401: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:15.476: INFO: Waiting for 0 prerequisite downloads.
04:23.689: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
04:23.720: INFO: Waiting for 0 language pack downloads.
04:23.736: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
04:23.814: INFO: No reboot logic message NrApiStart(0), lParam=0x006a1578 returned 0x00000000.
04:25.171: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
04:25.218: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
04:25.233: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE18D84.tmp\IE11-neutral.Downloaded.cab
04:25.280: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE18D84.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
04:52.034: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
04:52.096: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
04:52.112: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
04:52.128: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
04:52.159: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
04:52.284: INFO: Waiting for Active Setup to complete.
04:52.455: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
04:57.525: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:02.907: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:07.946: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:13.047: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
05:21.331: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
05:24.217: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
05:24.435: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
05:24.545: INFO: SQM Upload returned 403
05:39.224: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE18D84.tmp
05:39.349: INFO: Unable to remove directory C:\Windows\TEMP\IE18D84.tmp, marking for deletion on reboot.
05:39.474: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.109: Started: 2014/05/04 (Y/M/D) 17:12:56.136 (local)
00:00.156: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.218: Command line: "E:\迅雷下载\IE11-Windows6.1-x64-zh-cn.exe"
00:00.249: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.280: INFO: Previous version of Internet Explorer: 8.0.7601.18404
00:00.312: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.343: INFO: ...and 11.1.0.0...
00:00.390: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.405: INFO: iexplore.exe version check success. Install can proceed.
00:00.436: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.483: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.499: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.546: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.340: INFO: Trying to extract ID: 7010 (2052) as "IE11_amd64_zh-CN.cab"
00:02.386: INFO: Extracted zh-CN language pack to C:\Windows\TEMP\IE1F09A.tmp\IE11_amd64_zh-CN.cab.
00:02.418: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.449: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1F09A.tmp\Spelling_en.msu.
00:02.496: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.511: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1F09A.tmp\Hyphenation_en.msu.
00:02.558: INFO: Trying to extract ID: 7128 (2052) as "IE11-support.cab"
00:03.198: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:04.882: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:05.319: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1F09A.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1F09A.tmp\IE11-support\HardwareBlockingList.xml"
00:05.662: INFO: Graphics Device Information: Intel(R) HD Graphics 4600
00:05.678: INFO: Hardware support check succeeded. Installation will continue.
00:05.694: INFO: Windows 7 operating system detected.
00:05.709: INFO: Service pack major: 1
00:05.725: INFO: Service pack minor: 0
00:05.740: INFO: Service pack name: Service Pack 1
00:05.772: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.2.9200.16570 >= 6.2.9200.16570 (True)
00:05.787: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:05.803: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:05.818: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:05.834: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:05.850: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:05.881: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:05.912: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:05.943: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:08.034: INFO: Waiting for 0 prerequisite downloads.
01:05.130: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
01:05.146: INFO: Waiting for 0 language pack downloads.
01:05.161: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
01:05.270: INFO: No reboot logic message NrApiStart(0), lParam=0x005d6908 returned 0x00000000.
01:06.768: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
01:06.784: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
01:06.815: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1F09A.tmp\IE11-neutral.Downloaded.cab
01:06.877: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1F09A.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:41.619: INFO: Process exit code 0x00000002 (2) [The system cannot find the file specified. ]
01:41.744: ERROR: Neutral package installation failed (exit code = 0x00000002 (2)).
01:41.790: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:41.822: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:41.884: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:42.368: INFO: Waiting for Active Setup to complete.
01:42.383: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:47.406: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:52.445: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:57.468: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:02.507: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:07.624: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:12.195: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
02:21.602: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:21.711: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll
02:21.758: INFO: SQM Upload returned 403
02:26.765: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1F09A.tmp
02:26.843: INFO: Unable to remove directory C:\Windows\TEMP\IE1F09A.tmp, marking for deletion on reboot.
02:26.953: INFO: Released Internet Explorer Installer Mutex
Hi,
Could you please take a check if there are any updates installed for IE9/11? If any, please uninstall them all and then reinstall the package.
Also please take a check to see if there is a IE 11-neutral.Downloaded.cab available under the C:\Windows\TEMP\IE1F09A.tmp\ folder when installing the packages. If yes, please copy the special file to a full access folder and run
dism.exe /online /add-package /packagepath:folder path\IE11-neutral.Downloaded.cab /quiet /norestart
from command with admin rights.
Best regards
Michael Shao
TechNet Community Support
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Satellite Z930-14F - cannot install Win 8.1 from SCCM 2012 R2 environment
Dear all,
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Best Regards, Evgeny.I guess you are speaking about this Toshiba package:
http://www.toshiba.eu/services/on-demand/business-computing/sdp120gs-v/
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This package seems to be for all IT administrators who manage devices on the corporate network with SCCM 2012 R2. Toshiba offers with the new Toshiba SCCM package a solution to integrate other notebook into an existing IT infrastructure quickly and smoothly and all Toshiba Driver and application packages and a demonstration task sequence are integrated.
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msi 865pe neo2 motherboard
intel p4 3.2ghz w/HT (factory HS/Fan currently)
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if it cant be solved i'm going to set myself on fire!Quote
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Do NOT try the 250 Watt PSU!!, As "Wonk" said if you happen to Blow it, the PSU will most likely Take out the Mo-Bo with it! And maybe the CPU to, due to the Voltage Spike you would get ...I would not put to much Credence into the fact that as of now the +12V and the +3.3V Rails are reading a little low,(I say this because it is indeed a ANTEC), as this could be the Monitoring Hardware, or the Software that might be reading wrong....If I where you I would First set the Memory Timings Manually to 3-4-4-7-8, And up the DRAM (VDIMM) Voltage to 2.7 Volts, and if it still wont Load, I would Definitly try a different DIMM Slot, and Rince and Repeat .....If you dont mind me asking , Why are you running with just 1 Module?....Is it on purpose or are you saving up for More?................Sean REILLY875
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