Cannot Install - Invalid Product Keycode Error
How does a person actually install Crystal Reports software, the program will not get past the first screen indicating the keycode is invalid or expired. We got 2 emails with 2 keycodes and they don't work either. This is very frustrating. We are installing Crystal Reports Professional XI Business Objects. I am not sure how to get a valid product code. I appreciate any assistance in this matter, it has been 3 days since we opened the box and still we cannot install it.
Hi Debbie
Go to the following link :
https://service.sap.com
- Go to SAP Support Poratl link
- Go to Keys and requests
- At the left hand side you can see License Keys
- Click on that and you would find a topic Service Corner
- Under that you can see different options related to License keys.
You can choose any option according to your requirement.
This might help you.
Thanks
Soni
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!--------------------------------------------------------------------------------------------! TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
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Setting message signatures. TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
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MP server http://sccm-vm.mydomain.com. Ports 80,443. CRL=false. TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
Setting authenticator TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
Set authenticator in transport TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
Sending StatusMessage TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
Setting message signatures. TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
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CLibSMSMessageWinHttpTransport::Send: URL: sccm-vm.mydomain.com:80 CCM_POST /ccm_system/request TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
Request was successful. TSManager 21/12/2013 11:56:24 3520 (0x0DC0)
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Windows station: WinSta0 OSDSetupHook 21/12/2013 11:59:56 3472 (0x0D90)
Desktop: Default OSDSetupHook 21/12/2013 11:59:56 3472 (0x0D90)
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executed command: C:\Windows\system32\cmd.exe /k OSDSetupHook 21/12/2013 11:59:57 3472 (0x0D90)
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21/12/2013 12:02:45 3520 (0x0DC0)
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Deleting volume ID file C:\_SMSTSVolumeID.7159644d-f741-45d5-ab29-0ad8aa4771ca ... TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
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Successfully unregistered Task Sequencing Environment COM Interface. TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
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Executing command line: "C:\Windows\CCM\TsProgressUI.exe" /Unregister TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
==========[ TsProgressUI started in process 648 ]========== TsProgressUI 21/12/2013 12:02:45 3364 (0x0D24)
Command line: "C:\Windows\CCM\TsProgressUI.exe" /Unregister TsProgressUI 21/12/2013 12:02:45 3364 (0x0D24)
Unregistering COM classes TsProgressUI 21/12/2013 12:02:45 3364 (0x0D24)
Unregistering class objects TsProgressUI 21/12/2013 12:02:45 3364 (0x0D24)
Shutdown complete. TsProgressUI 21/12/2013 12:02:45 3364 (0x0D24)
Process completed with exit code 0 TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
Successfully unregistered TS Progress UI. TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
Setting program history for UCE00023:* TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
Opening the task sequence key HKLM\Software\Microsoft\SMS\Task Sequence TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
Deleting the package ID from registry key HKLM\Software\Microsoft\SMS\Task Sequence\Package TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
kTaskSequence.DeleteValue(L"Package"), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,4091) TSManager 21/12/2013 12:02:45 3520 (0x0DC0)
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TS deleting 'CCM_SoftwareUpdatesClientConfig.PolicyID="{1e799fd8-6c7b-4cbe-ab0f-e0f3b44436db}",PolicyInstanceID="{3214F161-1247-43E0-B3C2-9C6F6C5A0B6E}",PolicyRuleID="{581ad6e9-1785-4473-8d94-d005862f2a54}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_ClientActions.PolicyID="{1e799fd8-6c7b-4cbe-ab0f-e0f3b44436db}",PolicyInstanceID="{36166CAE-A0D9-4264-8B9A-BC300D85934C}",PolicyRuleID="{581ad6e9-1785-4473-8d94-d005862f2a54}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
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TS deleting 'CCM_ClientActions.PolicyID="{7328cfee-86d5-4a3e-99dc-e3b858312a21}",PolicyInstanceID="{A37094E5-41A9-4246-8066-F8E7B91F556D}",PolicyRuleID="{c212d132-7f70-49bd-81d4-4823e7f1603b}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_SoftwareDistributionClientConfig.PolicyID="{1c8225e0-d091-4b56-8880-ea099b46f4b7}",PolicyInstanceID="{32F4E68C-6F6B-4855-A633-D5E63CBC8D0D}",PolicyRuleID="{d3a0b8d2-65e6-4ebf-a90a-a6f348cd4f7a}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_NetworkAccessAccount.PolicyID="{885a3932-5ac2-466d-863f-cf56ad397e8f}",PolicyInstanceID="{E9AF1F7B-AF59-4CCE-8984-AF869911FEA7}",PolicyRuleID="{b6d34c07-1646-4c17-8eda-8eb5f5bab008}",PolicySource="CcmTaskSequence",PolicyVersion="2.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_RebootSettings.PolicyID="{2a294912-b080-40b1-84df-93f373274bcd}",PolicyInstanceID="{DB22A623-8943-4098-B579-9E00A56A4584}",PolicyRuleID="{b732d51d-efa9-4269-b69d-e7e5d457722b}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_NetworkAccessAccount.PolicyID="{885a3932-5ac2-466d-863f-cf56ad397e8f}",PolicyInstanceID="{BC87265A-CBAB-4D9A-9FB8-8329CAAA3F32}",PolicyRuleID="{b6d34c07-1646-4c17-8eda-8eb5f5bab008}",PolicySource="CcmTaskSequence",PolicyVersion="2.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_Scheduler_ScheduledMessage.PolicyID="{1e799fd8-6c7b-4cbe-ab0f-e0f3b44436db}",PolicyInstanceID="{9DF408B2-F873-4A6B-8161-6D9DEE96C124}",PolicyRuleID="{581ad6e9-1785-4473-8d94-d005862f2a54}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_SystemHealthClientConfig.PolicyID="{62aca85a-ce3a-4305-b7eb-1b551b9e903e}",PolicyInstanceID="{1D7BCD50-A1C7-4EC8-9AEF-7ACB363C41AE}",PolicyRuleID="{e5a7d79c-825c-4a6c-87e0-8237d9defbd7}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_Scheduler_ScheduledMessage.PolicyID="{7328cfee-86d5-4a3e-99dc-e3b858312a21}",PolicyInstanceID="{E2C36DBA-77CB-4E9B-8490-190E7B0EC9F2}",PolicyRuleID="{c212d132-7f70-49bd-81d4-4823e7f1603b}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_Scheduler_ScheduledMessage.PolicyID="{1e799fd8-6c7b-4cbe-ab0f-e0f3b44436db}",PolicyInstanceID="{CB136001-7A88-47B0-8E69-1D4A05E17D21}",PolicyRuleID="{581ad6e9-1785-4473-8d94-d005862f2a54}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_ApplicationManagementClientConfig.PolicyID="{7328cfee-86d5-4a3e-99dc-e3b858312a21}",PolicyInstanceID="{B853E873-A432-4BE1-9D77-5DFFD2057298}",PolicyRuleID="{c212d132-7f70-49bd-81d4-4823e7f1603b}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS deleting 'CCM_SoftwareDistribution.PolicyID="DEP-UCE2000B-UCE00010-7F92F396",PolicyInstanceID="{BA8A21A3-63F9-4D4F-8211-F33D885B8594}",PolicyRuleID="{fad604ed-d8d3-4c6d-a08a-d51815d41a9c}",PolicySource="CcmTaskSequence",PolicyVersion="1.00"'.
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS Deleted 13 instances TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
TS Policy cleanup done TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
End TS policy cleanup TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
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Start to evaluate TS policy with lock TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked policy transaction lock successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Updating settings in \\.\root\ccm\policy\machine\actualconfig TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RequestedConfig policy instance(s) : 425 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked \\.\ROOT\ccm\policy\machine\RequestedConfig for source SMS:Client:Default:{8864FB91-94EE-4F16-A144-0D82A232049D} successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Namespace: \\.\ROOT\ccm\policy\machine\RequestedConfig, Query: SELECT PolicyID FROM CCM_Policy_Policy5 WHERE (PolicySource = "SMS:Client:Default:{8864FB91-94EE-4F16-A144-0D82A232049D}") AND (PolicyState = "Active") AND (PolicyType = "Machine")
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
There is no ccm_policy_policy instance, skipping addition to realinst map TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked \\.\ROOT\ccm\policy\machine\RequestedConfig for source SMS:Client:Default:{8864FB91-94EE-4F16-A144-0D82A232049D} successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RequestedConfig policy instance(s) : 0 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked \\.\ROOT\ccm\policy\machine\RequestedConfig for source SMS:UCE successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
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Namespace: \\.\ROOT\ccm\policy\machine\RequestedConfig, Query: SELECT PolicyID FROM CCM_Policy_Policy5 WHERE (PolicySource = "CcmPortal") AND (PolicyState = "Active") AND (PolicyType = "Machine") TSManager
21/12/2013 12:02:46 3520 (0x0DC0)
There is no ccm_policy_policy instance, skipping addition to realinst map TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked \\.\ROOT\ccm\policy\machine\RequestedConfig for source CcmPortal successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RequestedConfig policy instance(s) : 0 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked \\.\ROOT\ccm\policy\machine\RequestedConfig for source Local successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RequestedConfig policy instance(s) : 9 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked \\.\ROOT\ccm\policy\machine\RequestedConfig for source Local successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RequestedConfig policy instance(s) : 0 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked \\.\ROOT\ccm\policy\machine\RequestedConfig for source CcmTaskSequence successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Namespace: \\.\ROOT\ccm\policy\machine\RequestedConfig, Query: SELECT PolicyID FROM CCM_Policy_Policy5 WHERE (PolicySource = "CcmTaskSequence") AND (PolicyState = "Active") AND (PolicyType = "Machine") TSManager
21/12/2013 12:02:46 3520 (0x0DC0)
There is no ccm_policy_policy instance, skipping addition to realinst map TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked \\.\ROOT\ccm\policy\machine\RequestedConfig for source CcmTaskSequence successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Total RequestedConfig policy instance(s) : 434 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Locked ActualConfig successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[1] Deleted setting 'CCM_ClientActions.ActionID="{00000000-0000-0000-0000-000000000123}"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[2] Deleted setting 'CCM_ClientActions.ActionID="{00000000-0000-0000-0000-000000000108}"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[3] Deleted setting 'CCM_Scheduler_ScheduledMessage.ScheduledMessageID="{00000000-0000-0000-0000-000000000114}"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[4] Deleted setting 'CCM_Scheduler_ScheduledMessage.ScheduledMessageID="{00000000-0000-0000-0000-000000000108}"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[5] Deleted setting 'CCM_Scheduler_ScheduledMessage.ScheduledMessageID="{00000000-0000-0000-0000-000000000121}"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[6] Deleted setting 'CCM_SoftwareDistribution.ADV_AdvertisementID="UCE2000B",PKG_PackageID="UCE00010",PRG_ProgramID="Prg_AutoCAD2014"'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[7] Deleted setting 'CCM_ApplicationManagementClientConfig.SiteSettingsKey=1'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[8] Deleted setting 'CCM_NetworkAccessAccount.SiteSettingsKey=1'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[9] Deleted setting 'CCM_SoftwareDistributionClientConfig.SiteSettingsKey=1'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[10] Deleted setting 'CCM_SoftwareUpdatesClientConfig.SiteSettingsKey=1'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
[11] Deleted setting 'CCM_SystemHealthClientConfig.SiteSettingsKey=1'. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
New/Changed ActualConfig policy instance(s) : 0 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked ActualConfig successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Unlocked policy transaction lock successfully TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:24728B59-F639-49BA-A511-135E6DCEB11B";
DateTime = "20131221170246.828000+000";
PolicyNamespace = "\\\\.\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 900;
ThreadID = 3520;
TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Successfully submitted event to the Status Agent. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
End TS policy evaluation TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Policy evaluation initiated TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
g_TSManager.Run(), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmanager\tsmanager.cpp,766) TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
::RegQueryValueExW(hSubKey, szReg, NULL, NULL, NULL, &dwSize), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,811) TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
RegQueryValueExW is unsuccessful for Software\Microsoft\SMS\Task Sequence, SMSTSEndProgram TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
GetTsRegValue() is unsuccessful. 0x80070002. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
End program: TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Error Task Sequence Manager failed to execute task sequence. Code 0x80004005 TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Sending error status message TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
MP server http://sccm-vm.mydomain.com. Ports 80,443. CRL=false. TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Setting authenticator TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Set authenticator in transport TSManager 21/12/2013 12:02:46 3520 (0x0DC0)
Sending StatusMessage TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Setting message signatures. TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Setting the authenticator. TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
CLibSMSMessageWinHttpTransport::Send: URL: sccm-vm.mydomain.com:80 CCM_POST /ccm_system/request TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Request was successful. TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Finalize logging request ignored from process 900 TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Waiting for CcmExec service to be fully operational TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
CcmExec service is up and fully operational TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Access handle will be read from _SMSTSActiveRequestHandle TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Access handle: {E4E20871-7C19-4022-B7F5-6041F7440108} TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
Attempting to release request using {E4E20871-7C19-4022-B7F5-6041F7440108} TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
CoCreateInstance succeeded TSManager 21/12/2013 12:02:47 3520 (0x0DC0)
pISoftwareExecutionRequestMgr->ReleaseRequest(ActiveRequestGUID), HRESULT=80004005 (e:\nts_sccm_release\sms\client\tasksequence\tsmanager\tsmanagerutils.cpp,136) TSManager 21/12/2013 12:02:48 3520 (0x0DC0)
ReleaseRequest failed with error code 0x80004005 TSManager 21/12/2013 12:02:48 3520 (0x0DC0)
Task Sequence Manager could not release active TS request. code 80004005 TSManager 21/12/2013 12:02:48 3520 (0x0DC0)
Process completed with exit code 2147500037 TSMBootstrap 21/12/2013 12:02:49 1136 (0x0470)
Exiting with return code 0x80004005 TSMBootstrap 21/12/2013 12:02:49 1136 (0x0470)
Process completed with exit code 2147500037 OSDSetupHook 21/12/2013 12:02:49 3444 (0x0D74)
Task sequence completed 0x80004005 OSDSetupHook 21/12/2013 12:02:49 3444 (0x0D74)
Waiting for command shell to complete. OSDSetupHook 21/12/2013 12:02:49 3472 (0x0D90)
Terminating system message loop. OSDSetupHook 21/12/2013 12:02:49 3472 (0x0D90)
Restoring original desktop wallpaper. OSDSetupHook 21/12/2013 12:02:49 3444 (0x0D74)
::SystemParametersInfoW( 0x0014, 0, (LPVOID)m_sOriginalWallpaper.c_str(), 0x0002 | 0x0001 ), HRESULT=80070002 (e:\nts_sccm_release\sms\client\osdeployment\osdgina\wallpaperselector.cpp,162) OSDSetupHook 21/12/2013 12:02:49
3444 (0x0D74)
Resume SCCM Client. OSDSetupHook 21/12/2013 12:02:49 3444 (0x0D74)
Exiting SetClientProvisioningMode 0x00000000 OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Uninstalling Setup Hook OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Removing setup hook from registry. OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Successfully removed C:\Windows\system32\OSDGINA.DLL OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Could not delete the file C:\Windows\system32\OSDSETUPHOOK.EXE. Error code 5 OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Marking the file C:\Windows\system32\OSDSETUPHOOK.EXE for deletion on Reboot OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Successfully removed C:\Windows\system32\OSDSETUPHOOK.EXE OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Successfully removed C:\Windows\system32\_SMSOSDSetup OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
::RegQueryValueExW(hSubKey, szReg, NULL, NULL, NULL, &dwSize), HRESULT=80070002 (e:\nts_sccm_release\sms\framework\tscore\utils.cpp,811) OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
RegQueryValueExW is unsuccessful for Software\Microsoft\SMS\Task Sequence, SMSTSEndProgram OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
GetTsRegValue() is unsuccessful. 0x80070002. OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
End program: OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Finalizing logging from process 3440 OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Successfully finalized logs to SMS client log directory from C:\Windows\CCM\Logs OSDSetupHook 21/12/2013 12:02:54 3444 (0x0D74)
Thanks in advance!I suggest you delete the application from TS and DP, then redistribute the content to DP and add it back to TS.
If still failed, we need the ContentTransferManager.log to do furthur troubleshooting.
Juke Chou
TechNet Community Support -
Hello,
I'm using Visual Studio 2010 to build a msi installer (windows installer 3.5). This msi will install all necessary files, dlls, documentation in order to have my application correctly installed and ready to run. One of my custom action allow to browse the
installation directory the default path is c:\program file\company name\product name). In that case the install works fine ie succesful installation.
However when entering a huge filename (>215 characters and less than 255 chars) such as: C:\Program Files\SITA\SITATEX v8\abcdefghijklmnopqrstuvwxyz0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789\abcdefghijklmnopqrstuvwxyz0123456789\0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789
I get a dialog box:
Error writing to file: C:\Program Files\SITA\SITATEX v8\abcdefghijklmnopqrstuvwxyz0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789\abcdefghijklmnopqrstuvwxyz0123456789\...\Single User Installation Quick Reference Guide.pdf. Verify that you have access
to that directory
"Try Again" "Cancel"
When I hit "Try again" button, I get another dialog box:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2350.
And the installation of my product fails.
I can create the huge path (>215 chars) manually with windows explorer without problem. I'm using the same account(Admin) when running the installer and when I create manually the path
Am I reaching the file path limit or? Any clue?
Thanks for help
PhilippeHi
I have tried to install the product with the following path (198 chars): C:\Program Files\SITA\SITATEX v8\abcdefghijklmnopqrstuvwxyz0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789\abcdefghijklmnopqrstuvwxyz0123456789\0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQR the
installation did not succeed but this time no dialog box, no error was displayed. The installation just failed
I then tried with 180 chars: C:\Program Files\SITA\SITATEX v8\abcdefghijklmnopqrstuvwxyz0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789\abcdefghijklmnopqrstuvwxyz0123456789\0123456789abcdefghijklmnopqrstuvwxyz
with same result. The installation did not succeed and no dialog box, no error was displayed.
I tried with 175chars
C:\Program Files\SITA\SITATEX v8\abcdefghijklmnopqrstuvwxyz0123456789ABCDEFGHIJKLMNOPQRSTUVWXYZ0123456789\abcdefghijklmnopqrstuvwxyz0123456789\0123456789abcdefghijklmnopqrstu
and this time the installation was successful.
I have captured the events with
processmonitor and I have uploaded 2 additional files (LogfilePath175charsSuccessfullInstall.zip and LogfilePath198charsInstallFailed.zip) to Windows Live SkyDrive (http://www.skydrive.live.com) at the same
place http://cid-35bc4002ff715ab5.office.live.com/browse.aspx/.Public?uc=0 for your attention.
Thank you
Philippe -
TS1829 cannot install apple products on windows 7 64-bit
when registering modules while installing quicktime or itunes, an error message appears saying that a program required for the installation is missing and then the setup rolls back. So how to fix this problem?
i tried all the possible solutions provided by this thread at microsoft support but none works
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/unab le-to-install-itunes-105-on-windows-7-64-bit/fe533d08-6f4b-4cfa-8c41-ddf292132fc b
i just got a new ipad and i cannot install itunes on the laptop, its so frustrating!!!an error message appears saying that a program required for the installation is missing
In the course of your troubleshooting to date, have you tried the following user tip with that one?
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Cannot install iTunes, Windows 7; error 7
I downloaded the last iTunes update and since then, have not been able to open iTunes. I have followed the instructions from the community posts about uninstalling iTunes and all the ancillary programs several times and still cannot open iTunes. Each time I reinstall, I get an error message about the Apple Mobile Device Support and the install stalls. I cannot get past it. If I hit ignore and let the install finish, I end up with error message iTunes not installed correctly, please reinstall Error 7.
I run Windows 7 on a Toshiba Satellite laptop. All of my Windows updates are current.
Please help. I can't back up my iPhone b/c my settings are for backup on computer. I cannot backup on cloud b/c of this. Because I cannot backup, I have updated my software on the phone yet.
In backup/upgrade limbo.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Cannot install reader 11 installer error 1500
I cannot install the latest reader the installer quits after the installer reaches full bar. And comes up with error 1500 application cannot load two apps at once however there is nothing else executed in either in the fore or background for this to be occuring i suggest there might be an issue with the installer might someone plse look into it for me and respond giving me likely reason. I have been forced to use older version of reader due tot his issue.
Seeking Answers
JonDownload the offline installer from http://forums.adobe.com/thread/1195540 and save it to disk.
In order to make sure that no previous installer is running, restart your computer, then run the downloaded installer. -
Can anyone tell me how new owner of my ps9 can install on their computer? I deactivated it but they say it cannot be installed as product code says it has been deactivated but thought i had to do this to enable install on another pc?
You'll need to visit the Photoshop Elements forum where the experts there can better answer your questions.
-
Cannot install apps directly; no error msgs; AppleID okay
Yesterday, in the middle of upgrading an app on my iOS 7.1.1, I tried to install another app and it prompted me to enter my AppleID password. From that time selecting any app from the App Store on my device would SILENTLY not do anything, ie. Click on FREE --> Click on INSTALL --> after a few moment the icon would revert to FREE, ie. No error messages, nothing, ziltch, nada !!
I then spent hours not finding any exact same problem on numerous forums, but found a similar problem, albeit with Apple actually bothering to give an error message, on this blog:
[LINK#1]
http://apple.stackexchange.com/questions/102935/cant-install-apps-from-app-store -on-iphone-with-ios-7
What disgusted me all the way through my search was the IDIOTIC advice that Apple was consistently giving users with similar problems – they had them upgrading to the latest iOS (what a waste of time, as when you happily have a stable platform, you have to deal with a whole new set of things not working – theoretically could be okay, but Apple have consistently proven they ****-up every iOS release), and then fully resetting their device and wiping out all their settings (doesn’t seem to bother Apple to waste their customers time).
After successfully fixing the problem, you realise when reading the other blogs that Apple knows what the problem is, but due to their obsession with a sealed user-de-enabled environment, they don’t want to provide access to the tools (why not? You’d think by iOS 7 they could have by now integrated soft recovery tools safely in the OS), but would rather make users corrupt their devices by dancing them in circles rather than admit what the problem is, and that 3rd party tools can fix.
The solution? This linked blog indicates Apple get a corruption in their SQLite database that manages downloads. I installed macroplant.com’s iExplorer (I have no affiliation) and voila! renamed the offending file, and after a sluggish 30 minutes (where is was likely rebuilding the file), I could then install apps again on my device. NOTE: no upgrading to later buggy iOS version, and no resetting my device and wiping out all my good work.
[LINK#2]
http://www.blog.gleff.com/2012/03/app-store-unable-to-purchase-fix/
[LINK#3]
http://www.macroplant.com/iexplorer/
SYMPTON:
Cannot install apps directly on Apple iPhone / iPad / iPod with no error messages. User AppleID and other settings are correct and confirmed.
RESOLUTION:
Used 3rd party tool (get it and install it now before they remove the free DEMO mode) – macroplant.com – “iExplorer”
QUESTION:
If Apple insist on having a closed / sealed user environment, why (given how many iOS iterations they have gone through) haven’t they included the tools in the iOS to fix database corruptions without dancing users through timewasting upgrades and wiping out their settings, when this won’t fix the problem?By god, it works!!!!!!! Thanks Tim
Now this would not be a permanent solution - disabling zonealarm everytime I want to sync. What is the perrmanent solution? -
I got an order number not a serial number! I cannot install my product Adobe Muse please help!
i bought adobe muse because my trial expired and i really need the program, i got an order number not a serial number! I cannot install my producto Adobe Muse please help! i have been more than 5 hours trying! im tired!
Hi,
Please check this thread,
i need my serial number
If nothing works, please reach out to the support team, using the following link ,
Contact Customer Care -
Constant 404 error message - cannot install my product (premiere pro)
I've just purchase the single product - adobe premiere pro.
I have received the confirmation email, verified my address.
When i click on get started - I get a constant 404 error message. Sometimes the adobe.com/en flashes up for a few seconds, then the 404 comes back again.
Other way in
I login to adobe.com sucessfully.
I cannot see anywhere in account/profile/comms etc for me to download Premiere. It just tells me I have purchased it.
But after a while the same 404 error pops up.
I'm using Chrome/Yosemite
I am not running any malware/spyware removal progs.
Nor am I running sophos or other anti-virus software.
Hugely frustrating..
Any help massively appreciated
CathCath I would recommend you utilize a different web browser to download and install the Creative Cloud Desktop application. You can find additional details regarding the installation process at Creative Cloud Help | Download, install, update, or uninstall apps. If you have any questions regarding the process you are welcome to update this discussion.
-
Error while installing "The product keycode you entered is not valid"
Get this message while installing CR Server XI English, even though I am entering the Product Activation Number printed on the label attached to the CD sleeve!
Any ideas?The reason you are waiting is due to posting in the BOE Admin forum.
Moved to Report Designer forum.
Contact Customer Services to verify your keycode and if still an issue then try downloading SP 3 full build and install using it.
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
Don -
CANNOT install Adobe AIR, administrator error. could not update past .20 version
consistently receive following message:
an error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.
I receive this message AS AN ADMINISTRATOR (only user on Netbook IS me, THE ADMIN). even in safe mode tried to update/install, same error. did NOT have this problem updating w/ previous versions (xxx.20 and earlier)
I contacted myself, as instructed by the error message, and the response was Adobe failed to properly check administrator privileges for versions after .20
the install log (which I guessing since this is being requested, this GLOBAL problem will have to be resolved 1 user at a time??):
[2010-06-11:18:53:17] Performing runtime update
[2010-06-11:18:53:18] UI SWF load is complete
[2010-06-11:18:53:29] UI initialized
[2010-06-11:18:53:29] starting user confirmation
[2010-06-11:18:53:30] Version of this installer: 2.0.2.12610
[2010-06-11:18:53:30] Installed version: 1.5.3.9130
[2010-06-11:18:53:30] Installation type: patchNewer
[2010-06-11:18:55:50] starting install
[2010-06-11:18:55:50] Scheduling runtime installation operations
[2010-06-11:18:55:50] Active AIR product GUID is {A2BCA9F1-566C-4805-97D1-7FDC93386723}
[2010-06-11:18:55:50] Scheduling an MSI install operation
[2010-06-11:18:55:50] Beginning runtime installation
[2010-06-11:18:55:51] Beginning install
[2010-06-11:18:55:51] Installing c:\docume~1\tamramb\locals~1\temp\air54.tmp\setup.msi
[2010-06-11:18:56:26] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5A.tmp\temp
[2010-06-11:18:56:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-06-11:18:56:36] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR54.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-06-11:18:56:41] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5B.tmp\temp
[2010-06-11:18:56:44] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-06-11:18:56:44] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR54.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-06-11:18:56:46] Execution complete; beginning commit phase
[2010-06-11:18:56:47] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5A.tmp\temp
[2010-06-11:18:56:47] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla5B.tmp\temp
[2010-06-11:18:56:47] Commit complete
[2010-06-11:18:56:47] install complete
[2010-06-11:19:02:58] begin quitting
[2010-06-11:21:38:05] UI SWF load is complete
[2010-06-11:21:38:08] UI initialized
[2010-06-11:21:38:11] Pingback request completed with HTTP status 200
[2010-06-11:21:38:13] Begin background update check
[2010-06-11:21:38:15] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-11:21:38:17] Background update not available
[2010-06-11:21:38:21] begin quitting
[2010-06-19:17:41:23] UI SWF load is complete
[2010-06-19:17:41:25] UI initialized
[2010-06-19:17:41:26] Begin background update check
[2010-06-19:17:41:27] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-19:17:41:28] Background update not available
[2010-06-19:17:41:29] begin quitting
[2010-06-29:15:32:48] UI SWF load is complete
[2010-06-29:15:32:51] UI initialized
[2010-06-29:15:32:51] Begin background update check
[2010-06-29:15:32:53] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-06-29:15:32:54] Background update not available
[2010-06-29:15:32:55] begin quitting
[2010-07-06:22:58:20] UI SWF load is complete
[2010-07-06:22:58:25] UI initialized
[2010-07-06:22:58:27] Begin background update check
[2010-07-06:22:58:40] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-06:22:58:43] Background update not available
[2010-07-06:22:58:44] begin quitting
[2010-07-09:01:27:11] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-07-09:01:27:11] UI SWF load is complete
[2010-07-09:01:27:13] UI initialized
[2010-07-09:01:27:14] beginning UI styling
[2010-07-09:01:27:14] UI styling complete
[2010-07-09:01:27:14] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3A.tmp
[2010-07-09:01:27:17] Received HTTP Response Status event
[2010-07-09:01:27:17] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_34.3.air
[2010-07-09:01:27:25] Waiting for user confirmation
[2010-07-09:01:29:06] User confirmed action: save
[2010-07-09:01:29:06] Saving file to C:\Documents and Settings\TamraMB\Desktop\TweetDeck_0_34.3.air
[2010-07-09:01:29:07] starting cleanup of temporary files
[2010-07-09:01:29:07] application installer exiting
[2010-07-09:01:36:23] Starting app install of file:///C:/Documents%20and%20Settings/TamraMB/Desktop/TweetDeck_0_34.3.air
[2010-07-09:01:36:24] UI SWF load is complete
[2010-07-09:01:36:25] UI initialized
[2010-07-09:01:36:25] beginning UI styling
[2010-07-09:01:36:26] UI styling complete
[2010-07-09:01:36:26] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp
[2010-07-09:01:37:03] unpackaging/validation is complete
[2010-07-09:01:37:03] application is bound to this version of the runtime
[2010-07-09:01:37:03] app id TweetDeckFast
[2010-07-09:01:37:03] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-07-09:01:37:03] Application located at C:\program files
[2010-07-09:01:37:04] Waiting for user confirmation
[2010-07-09:01:37:11] User confirmed action: install
[2010-07-09:01:37:11] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp
[2010-07-09:01:37:37] native installer creation complete
[2010-07-09:01:37:38] Starting install
[2010-07-09:01:37:38] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp
[2010-07-09:01:37:38] Beginning install
[2010-07-09:01:37:38] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla40.tmp\setup.msi
[2010-07-09:01:38:22] Execution complete; beginning commit phase
[2010-07-09:01:38:22] Commit complete
[2010-07-09:01:38:26] Re-launching application from C:\program files\TweetDeck\TweetDeck.exe
[2010-07-09:01:38:26] starting cleanup of temporary files
[2010-07-09:01:38:56] application installer exiting
[2010-07-15:09:42:29] UI SWF load is complete
[2010-07-15:09:42:32] UI initialized
[2010-07-15:09:42:32] Begin background update check
[2010-07-15:09:42:32] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-15:09:42:41] Background update not available
[2010-07-15:09:42:42] begin quitting
[2010-07-22:14:42:33] UI SWF load is complete
[2010-07-22:14:42:35] UI initialized
[2010-07-22:14:42:35] Begin background update check
[2010-07-22:14:42:42] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-22:14:42:58] Background update not available
[2010-07-22:14:43:03] begin quitting
[2010-07-30:08:51:07] UI SWF load is complete
[2010-07-30:08:51:13] UI initialized
[2010-07-30:08:51:13] Begin background update check
[2010-07-30:08:51:18] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-07-30:08:51:29] Background update not available
[2010-07-30:08:51:31] begin quitting
[2010-08-09:18:23:21] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_34.3.2.air
[2010-08-09:18:23:21] UI SWF load is complete
[2010-08-09:18:23:24] UI initialized
[2010-08-09:18:23:24] beginning UI styling
[2010-08-09:18:23:24] UI styling complete
[2010-08-09:18:23:24] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla36.tmp
[2010-08-09:18:23:27] Received HTTP Response Status event
[2010-08-09:18:23:27] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_34.3.2.air
[2010-08-09:18:23:35] Waiting for user confirmation
[2010-08-09:18:23:39] User confirmed action: install
[2010-08-09:18:23:39] beginning UI styling
[2010-08-09:18:23:39] UI styling complete
[2010-08-09:18:23:40] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp
[2010-08-09:18:24:07] unpackaging/validation is complete
[2010-08-09:18:24:07] application is bound to this version of the runtime
[2010-08-09:18:24:07] app id TweetDeckFast
[2010-08-09:18:24:07] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-08-09:18:24:07] Application not located
[2010-08-09:18:24:07] Waiting for user confirmation
[2010-08-09:18:24:28] User confirmed action: install
[2010-08-09:18:24:28] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp
[2010-08-09:18:25:07] native installer creation complete
[2010-08-09:18:25:07] Starting install
[2010-08-09:18:25:07] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp
[2010-08-09:18:25:07] Destination for installed application is C:\Program Files
[2010-08-09:18:25:08] Beginning install
[2010-08-09:18:25:08] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla39.tmp\setup.msi
[2010-08-09:18:26:05] Execution complete; beginning commit phase
[2010-08-09:18:26:05] Commit complete
[2010-08-09:18:26:17] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
[2010-08-09:18:26:18] starting cleanup of temporary files
[2010-08-09:18:26:49] application installer exiting
[2010-08-09:18:27:32] UI SWF load is complete
[2010-08-09:18:27:35] UI initialized
[2010-08-09:18:27:38] Begin background update check
[2010-08-09:18:27:41] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-09:18:27:53] Background update not available
[2010-08-09:18:27:54] begin quitting
[2010-08-17:21:35:49] UI SWF load is complete
[2010-08-17:21:35:59] UI initialized
[2010-08-17:21:36:00] Begin background update check
[2010-08-17:21:36:05] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-27:17:40:22] UI SWF load is complete
[2010-08-27:17:40:25] UI initialized
[2010-08-27:17:40:26] Begin background update check
[2010-08-27:17:40:32] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.2.12610/update
[2010-08-27:17:41:57] Background update successfully downloaded
[2010-08-27:17:41:58] User notified of available background update
[2010-08-27:17:43:24] User selected immediate install of background update
[2010-08-27:17:43:24] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update
[2010-08-27:17:43:29] begin quitting
[2010-08-27:17:44:25] Performing runtime update
[2010-08-27:17:44:26] UI SWF load is complete
[2010-08-27:17:44:29] UI initialized
[2010-08-27:17:44:29] starting user confirmation
[2010-08-27:17:44:29] Version of this installer: 2.0.3.13070
[2010-08-27:17:44:29] Installed version: 2.0.2.12610
[2010-08-27:17:44:29] Installation type: patchNewer
[2010-08-27:17:44:47] starting install
[2010-08-27:17:44:49] Scheduling runtime installation operations
[2010-08-27:17:44:50] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-08-27:17:44:51] Scheduling an MSI repair operation
[2010-08-27:17:44:53] Beginning runtime installation
[2010-08-27:17:44:54] Beginning install
[2010-08-27:17:44:54] Reinstalling c:\docume~1\tamramb\locals~1\temp\air9.tmp\setup.msi
[2010-08-27:17:45:26] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\flaF.tmp\temp
[2010-08-27:17:45:30] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-27:17:45:31] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR9.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-08-27:17:45:33] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla10.tmp\temp
[2010-08-27:17:45:36] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-27:17:45:36] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR9.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-08-27:17:45:38] Execution complete; beginning commit phase
[2010-08-27:17:45:38] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\flaF.tmp\temp
[2010-08-27:17:45:38] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla10.tmp\temp
[2010-08-27:17:45:38] Commit complete
[2010-08-27:17:45:38] install complete
[2010-08-27:17:48:35] begin quitting
[2010-08-27:18:12:35] UI SWF load is complete
[2010-08-27:18:12:37] UI initialized
[2010-08-27:18:12:39] Pingback request completed with HTTP status 200
[2010-08-27:18:12:39] Begin background update check
[2010-08-27:18:12:41] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-08-27:18:12:41] Background update not available
[2010-08-27:18:12:41] begin quitting
[2010-10-20:17:24:08] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
[2010-10-20:17:24:08] UI SWF load is complete
[2010-10-20:17:24:09] UI initialized
[2010-10-20:17:24:10] beginning UI styling
[2010-10-20:17:24:10] UI styling complete
[2010-10-20:17:24:10] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1E.tmp
[2010-10-20:17:24:11] Received HTTP Response Status event
[2010-10-20:17:24:11] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
[2010-10-20:17:24:18] Waiting for user confirmation
[2010-10-20:17:24:52] User confirmed action: install
[2010-10-20:17:24:52] beginning UI styling
[2010-10-20:17:24:52] UI styling complete
[2010-10-20:17:24:52] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1F.tmp
[2010-10-20:17:25:21] unpackaging/validation is complete
[2010-10-20:17:25:21] application is bound to this version of the runtime
[2010-10-20:17:25:21] app id TweetDeckFast
[2010-10-20:17:25:21] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
[2010-10-20:17:25:21] Application not located
[2010-10-20:17:25:21] Waiting for user confirmation
[2010-10-20:17:25:34] User confirmed action: install
[2010-10-20:17:25:34] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
[2010-10-20:17:25:36] native installer creation complete
[2010-10-20:17:25:36] Starting install
[2010-10-20:17:25:36] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
[2010-10-20:17:25:36] Destination for installed application is C:\Program Files
[2010-10-20:17:25:36] Beginning install
[2010-10-20:17:25:36] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp\setup.msi
[2010-10-20:17:25:41] Execution complete; beginning commit phase
[2010-10-20:17:25:41] Commit complete
[2010-10-20:17:25:41] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
[2010-10-20:17:25:42] starting cleanup of temporary files
[2010-10-20:17:25:44] application installer exiting
[2010-10-20:17:26:14] UI SWF load is complete
[2010-10-20:17:26:18] UI initialized
[2010-10-20:17:26:18] Begin background update check
[2010-10-20:17:26:18] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
[2010-10-20:17:27:16] Background update successfully downloaded
[2010-10-20:17:27:16] User notified of available background update
[2010-10-20:17:28:19] User deferred installation of background update
[2010-10-20:17:28:19] begin quitting
[2010-10-20:22:01:38] UI SWF load is complete
[2010-10-20:22:01:41] UI initialized
[2010-10-20:22:01:41] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-10-20:22:01:44] begin quitting
[2010-10-20:22:02:08] Performing runtime update
[2010-10-20:22:02:09] UI SWF load is complete
[2010-10-20:22:02:12] UI initialized
[2010-10-20:22:02:12] starting user confirmation
[2010-10-20:22:02:13] Version of this installer: 2.0.4.13090
[2010-10-20:22:02:13] Installed version: 2.0.3.13070
[2010-10-20:22:02:14] Installation type: patchNewer
[2010-10-20:22:02:19] starting install
[2010-10-20:22:02:19] Scheduling runtime installation operations
[2010-10-20:22:02:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
[2010-10-20:22:02:19] Scheduling an MSI repair operation
[2010-10-20:22:02:20] Beginning runtime installation
[2010-10-20:22:02:20] Beginning install
[2010-10-20:22:02:20] Reinstalling c:\docume~1\tamramb\locals~1\temp\air37.tmp\setup.msi
[2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
[2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
[2010-10-20:22:02:43] Execution complete; beginning commit phase
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
[2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
[2010-10-20:22:02:43] Commit complete
[2010-10-20:22:02:43] install complete
[2010-10-20:22:02:51] begin quitting
[2010-10-20:22:02:51] attempting launch of TweetDeck
[2010-10-20:22:03:43] UI SWF load is complete
[2010-10-20:22:03:49] UI initialized
[2010-10-20:22:03:51] Pingback request completed with HTTP status 200
[2010-10-20:22:03:51] Begin background update check
[2010-10-20:22:03:52] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-20:22:03:52] Background update not available
[2010-10-20:22:03:52] begin quitting
[2010-10-28:09:52:08] UI SWF load is complete
[2010-10-28:09:52:11] UI initialized
[2010-10-28:09:52:11] Begin background update check
[2010-10-28:09:52:12] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
[2010-10-28:09:53:08] Background update successfully downloaded
[2010-10-28:09:53:08] User notified of available background update
[2010-10-28:09:55:56] User selected immediate install of background update
[2010-10-28:09:55:56] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update
[2010-10-28:09:55:58] begin quitting
[2010-10-28:09:56:10] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-10-28:09:56:10] Commandline is: -update
[2010-10-28:09:56:10] Installed runtime (2.0.4.13090) located at c:\Program Files\Common Files\Adobe AIR
[2010-10-28:09:56:38] Starting runtime update. Updating runtime from version 2.0.4.13090 to version 2.5.0.16600
[2010-10-28:09:56:38] Installing msi at c:\docume~1\tamramb\locals~1\temp\air12.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
[2010-10-28:10:00:31] Runtime Installer end with exit code 0
[2010-10-28:10:24:27] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-10-28:10:24:35] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-10-28:10:24:35] Commandline is: -updatecheck
[2010-10-28:10:24:35] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-10-28:10:24:37] Performing pingback request
[2010-10-28:10:24:47] Pingback request completed with HTTP status 200
[2010-10-28:10:24:47] Starting runtime background update check
[2010-10-28:10:24:47] Clearing unused background update directory
[2010-10-28:10:24:50] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-10-28:10:24:50] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-10-28:10:24:52] Runtime update not available
[2010-10-28:10:24:52] Unpackaging cancelled
[2010-10-28:10:24:53] Runtime Installer end with exit code 0
[2010-11-04:11:34:43] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-04:11:34:47] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-04:11:34:47] Commandline is: -updatecheck
[2010-11-04:11:34:47] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-04:11:34:48] Performing pingback request
[2010-11-04:11:34:48] Starting runtime background update check
[2010-11-04:11:34:48] Clearing unused background update directory
[2010-11-04:11:34:48] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-04:11:34:48] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-04:11:34:49] Runtime update not available
[2010-11-04:11:34:49] Unpackaging cancelled
[2010-11-04:11:34:49] Runtime Installer end with exit code 0
[2010-11-08:15:41:41] Application Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-08:15:41:41] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.36.1
[2010-11-08:15:41:41] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-08:15:41:41] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-08:15:41:43] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3E.tmp
[2010-11-08:15:41:46] Application signature verified
[2010-11-08:15:41:46] Unpackaging/validation complete
[2010-11-08:15:41:46] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp
[2010-11-08:15:41:51] Native installation package creation succeeded
[2010-11-08:15:41:51] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.35.3 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2010-11-08:15:41:51] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp\setup.msi with guid {18436EF4-C98B-B4C3-DF3E-B41918B6BED6}
[2010-11-08:15:42:13] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2010-11-08:15:42:14] Application Installer end with exit code 0
[2010-11-11:14:12:59] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-11:14:13:00] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:14:13:00] Commandline is: -updatecheck
[2010-11-11:14:13:00] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:14:13:03] Performing pingback request
[2010-11-11:14:13:03] Starting runtime background update check
[2010-11-11:14:13:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-11:14:13:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-11:14:13:06] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="not an AIR file" errorID=0]
[2010-11-11:14:13:06] Runtime Installer end with exit code 0
[2010-11-11:17:40:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-11:17:40:56] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:17:40:56] Commandline is: -updatecheck
[2010-11-11:17:40:56] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:17:40:58] Performing pingback request
[2010-11-11:17:40:58] Starting runtime background update check
[2010-11-11:17:40:58] Clearing unused background update directory
[2010-11-11:17:40:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
[2010-11-11:17:40:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-11:17:41:49] Unpackaging complete
[2010-11-11:17:41:49] Download success
[2010-11-11:17:41:49] Runtime updated downloaded
[2010-11-11:17:42:59] User had deferred installing the update
[2010-11-11:17:42:59] Runtime Installer end with exit code 0
[2010-11-11:21:14:00] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:14:36] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
[2010-11-11:21:14:36] Commandline is: -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:14:36] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:21:14:42] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-11:21:14:54] Starting runtime background update installation
[2010-11-11:21:14:54] Launching subprocess with commandline C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:15:33] Runtime updater successfully launched
[2010-11-11:21:15:33] Runtime Installer end with exit code 0
[2010-11-11:21:17:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-11:21:17:34] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe"
[2010-11-11:21:17:34] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-11:21:17:34] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2010-11-11:21:18:05] Starting runtime update. Updating runtime from version 2.5.0.16600 to version 2.5.1.17730
[2010-11-11:21:18:06] Reinstalling c:\docume~1\tamramb\locals~1\temp\air2c.tmp\setup.msi
[2010-11-12:03:35:34] Launching subprocess with commandline c:\program files\tweetdeck\tweetdeck.exe
[2010-11-12:03:35:35] Runtime Installer end with exit code 1
[2010-11-12:04:21:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-12:04:21:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-12:04:21:51] Commandline is: -updatecheck
[2010-11-12:04:21:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-12:04:21:53] Performing pingback request
[2010-11-12:04:21:54] Pingback request completed with HTTP status 200
[2010-11-12:04:21:54] Starting runtime background update check
[2010-11-12:04:21:54] Clearing unused background update directory
[2010-11-12:04:21:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-12:04:21:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-12:04:21:55] Runtime update not available
[2010-11-12:04:21:55] Unpackaging cancelled
[2010-11-12:04:21:55] Runtime Installer end with exit code 0
[2010-11-19:11:19:12] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-19:11:19:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-19:11:19:34] Commandline is: -updatecheck
[2010-11-19:11:19:34] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-19:11:19:37] Performing pingback request
[2010-11-19:11:19:37] Starting runtime background update check
[2010-11-19:11:19:37] Clearing unused background update directory
[2010-11-19:11:19:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-19:11:19:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-19:11:19:41] Runtime update not available
[2010-11-19:11:19:41] Unpackaging cancelled
[2010-11-19:11:19:41] Runtime Installer end with exit code 0
[2010-11-26:14:25:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-11-26:14:25:55] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-11-26:14:25:55] Commandline is: -updatecheck
[2010-11-26:14:25:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-11-26:14:25:57] Performing pingback request
[2010-11-26:14:25:57] Starting runtime background update check
[2010-11-26:14:25:57] Clearing unused background update directory
[2010-11-26:14:25:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-11-26:14:25:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-11-26:14:25:58] Runtime update not available
[2010-11-26:14:25:58] Unpackaging cancelled
[2010-11-26:14:25:58] Runtime Installer end with exit code 0
[2010-12-03:20:44:53] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-03:20:44:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-03:20:44:57] Commandline is: -updatecheck
[2010-12-03:20:44:57] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-03:20:45:10] Performing pingback request
[2010-12-03:20:45:10] Starting runtime background update check
[2010-12-03:20:45:10] Clearing unused background update directory
[2010-12-03:20:45:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-03:20:45:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-03:20:45:13] Runtime update not available
[2010-12-03:20:45:13] Unpackaging cancelled
[2010-12-03:20:45:13] Runtime Installer end with exit code 0
[2010-12-13:17:04:46] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-13:17:04:52] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-13:17:04:52] Commandline is: -updatecheck
[2010-12-13:17:04:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-13:17:04:56] Performing pingback request
[2010-12-13:17:04:57] Starting runtime background update check
[2010-12-13:17:04:57] Clearing unused background update directory
[2010-12-13:17:04:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-13:17:04:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-13:17:05:00] Runtime update not available
[2010-12-13:17:05:00] Unpackaging cancelled
[2010-12-13:17:05:00] Runtime Installer end with exit code 0
[2010-12-21:10:22:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-21:10:22:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-21:10:22:21] Commandline is: -updatecheck
[2010-12-21:10:22:21] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-21:10:22:46] Performing pingback request
[2010-12-21:10:22:46] Starting runtime background update check
[2010-12-21:10:22:46] Clearing unused background update directory
[2010-12-21:10:22:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-21:10:22:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-21:10:23:38] Runtime update not available
[2010-12-21:10:23:38] Unpackaging cancelled
[2010-12-21:10:23:38] Runtime Installer end with exit code 0
[2010-12-28:11:57:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2010-12-28:11:57:40] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2010-12-28:11:57:40] Commandline is: -updatecheck
[2010-12-28:11:57:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2010-12-28:11:57:43] Performing pingback request
[2010-12-28:11:57:43] Starting runtime background update check
[2010-12-28:11:57:43] Clearing unused background update directory
[2010-12-28:11:57:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2010-12-28:11:57:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2010-12-28:11:57:48] Runtime update not available
[2010-12-28:11:57:48] Unpackaging cancelled
[2010-12-28:11:57:48] Runtime Installer end with exit code 0
[2011-01-04:16:53:30] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-04:16:53:31] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-04:16:53:31] Commandline is: -updatecheck
[2011-01-04:16:53:31] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-04:16:53:33] Performing pingback request
[2011-01-04:16:53:33] Starting runtime background update check
[2011-01-04:16:53:33] Clearing unused background update directory
[2011-01-04:16:53:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-04:16:53:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-04:16:53:35] Runtime update not available
[2011-01-04:16:53:35] Unpackaging cancelled
[2011-01-04:16:53:35] Runtime Installer end with exit code 0
[2011-01-11:18:38:25] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-11:18:38:32] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-11:18:38:32] Commandline is: -updatecheck
[2011-01-11:18:38:32] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-11:18:38:42] Performing pingback request
[2011-01-11:18:38:42] Starting runtime background update check
[2011-01-11:18:38:42] Clearing unused background update directory
[2011-01-11:18:38:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-11:18:38:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-11:18:38:47] Runtime update not available
[2011-01-11:18:38:47] Unpackaging cancelled
[2011-01-11:18:38:47] Runtime Installer end with exit code 0
[2011-01-18:22:45:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-18:22:45:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-18:22:45:47] Commandline is: -updatecheck
[2011-01-18:22:45:47] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-18:22:46:01] Performing pingback request
[2011-01-18:22:46:01] Starting runtime background update check
[2011-01-18:22:46:01] Clearing unused background update directory
[2011-01-18:22:46:01] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-18:22:46:01] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-18:22:46:02] Runtime update not available
[2011-01-18:22:46:02] Unpackaging cancelled
[2011-01-18:22:46:02] Runtime Installer end with exit code 0
[2011-01-26:11:06:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-01-26:11:06:48] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-01-26:11:06:48] Commandline is: -updatecheck
[2011-01-26:11:06:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-01-26:11:07:07] Performing pingback request
[2011-01-26:11:07:08] Starting runtime background update check
[2011-01-26:11:07:08] Clearing unused background update directory
[2011-01-26:11:07:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-01-26:11:07:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-01-26:11:07:10] Runtime update not available
[2011-01-26:11:07:10] Unpackaging cancelled
[2011-01-26:11:07:10] Runtime Installer end with exit code 0
[2011-02-04:13:47:49] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-04:13:47:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-04:13:47:51] Commandline is: -updatecheck
[2011-02-04:13:47:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-04:13:48:00] Performing pingback request
[2011-02-04:13:48:00] Starting runtime background update check
[2011-02-04:13:48:00] Clearing unused background update directory
[2011-02-04:13:48:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-04:13:48:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-04:13:48:07] Runtime update not available
[2011-02-04:13:48:07] Unpackaging cancelled
[2011-02-04:13:48:07] Runtime Installer end with exit code 0
[2011-02-09:11:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-09:11:14:43] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.2
[2011-02-09:11:14:43] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-09:11:14:44] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2011-02-09:11:14:46] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1C.tmp
[2011-02-09:11:14:50] Application signature verified
[2011-02-09:11:14:50] Unpackaging/validation complete
[2011-02-09:11:14:50] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp
[2011-02-09:11:14:55] Native installation package creation succeeded
[2011-02-09:11:14:55] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2011-02-09:11:14:55] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp\setup.msi with guid {D3EA25C7-485B-5245-780A-B997DED97161}
[2011-02-09:11:15:19] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2011-02-09:11:15:27] Application Installer end with exit code 0
[2011-02-13:23:23:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-13:23:23:12] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-13:23:23:12] Commandline is: -updatecheck
[2011-02-13:23:23:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-13:23:23:15] Performing pingback request
[2011-02-13:23:23:15] Starting runtime background update check
[2011-02-13:23:23:15] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-13:23:23:15] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-13:23:23:16] Runtime update not available
[2011-02-13:23:23:16] Unpackaging cancelled
[2011-02-13:23:23:16] Runtime Installer end with exit code 0
[2011-02-21:14:07:13] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-21:14:07:24] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-21:14:07:24] Commandline is: -updatecheck
[2011-02-21:14:07:24] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-21:14:07:29] Performing pingback request
[2011-02-21:14:07:29] Starting runtime background update check
[2011-02-21:14:07:29] Clearing unused background update directory
[2011-02-21:14:07:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-21:14:07:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-21:14:07:35] Runtime update not available
[2011-02-21:14:07:35] Unpackaging cancelled
[2011-02-21:14:07:35] Runtime Installer end with exit code 0
[2011-02-27:18:48:52] Application Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-27:18:48:52] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.5
[2011-02-27:18:48:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-27:18:48:52] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
[2011-02-27:18:48:54] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla34.tmp
[2011-02-27:18:48:57] Application signature verified
[2011-02-27:18:48:57] Unpackaging/validation complete
[2011-02-27:18:48:57] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp
[2011-02-27:18:48:59] Native installation package creation succeeded
[2011-02-27:18:48:59] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.5 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
[2011-02-27:18:48:59] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp\setup.msi with guid {564D71D4-6BFD-E2EA-9EBA-0719178B8D7B}
[2011-02-27:18:49:47] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
[2011-02-27:18:49:52] Application Installer end with exit code 0
[2011-02-28:21:17:23] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-02-28:21:17:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-02-28:21:17:26] Commandline is: -updatecheck
[2011-02-28:21:17:26] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-02-28:21:17:31] Performing pingback request
[2011-02-28:21:17:32] Starting runtime background update check
[2011-02-28:21:17:33] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-02-28:21:17:33] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-02-28:21:17:34] Runtime update not available
[2011-02-28:21:17:34] Unpackaging cancelled
[2011-02-28:21:17:34] Runtime Installer end with exit code 0
[2011-03-09:03:45:21] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-03-09:03:45:59] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-03-09:03:45:59] Commandline is: -updatecheck
[2011-03-09:03:45:59] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-09:03:46:20] Performing pingback request
[2011-03-09:03:46:20] Starting runtime background update check
[2011-03-09:03:46:20] Clearing unused background update directory
[2011-03-09:03:46:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
[2011-03-09:03:46:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
[2011-03-09:03:46:53] Runtime update not available
[2011-03-09:03:46:53] Unpackaging cancelled
[2011-03-09:03:46:56] Runtime Installer end with exit code 0
[2011-03-17:19:30:41] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2011-03-17:19:30:49] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
[2011-03-17:19:30:49] Commandline is: -updatecheck
[2011-03-17:19:30:49] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-17:19:30:52] Performing pingback request
[2011-03-17:19:30:52] StartinHi,
I'm sorry you're running into problems with the AIR installer. Could you try out the script that I attached to this post and let me know if it helps you?
Thanks,
Chris
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