Cannot install iPod

This is perhaps a problem that has been answered many times before, so apologies if this is the case.
I am using a Toshiba Satellite laptop and have installed all software from the iPod CDROM. The laptop has a USB 2.0, power save mode on the ports has been disabled.
The iPod is a 60GB version.
When I connect the iPod, the PC freezes most times. Only when I disconnect the iPod can I use the PC again. And even then I have had to reinstall Windows as the system has become unstable.
The iPod charges, but the "Do Not Disconnect" message is the only message that appears - for two days now.
iPod does not appear in My Computer nor in iTunes. iPod Updater shows "No iPod connected". I have tried each and every work around in the Apple documentation. Two long nights trying each one.
Does anyone have any suggestions? At this rate, I will be returning it and asking for a refund.
Any help would be most appreciated.

Thank you for the link.
After following the steps in the document, and having reconnected the iPod, the laptop was frozen for a good five minutes, but the Restore option in iPod Updater finally activated.......and......after......a......very.....long fifteen minutes of a frozen laptop, the Restore was complete!
It still has not appeared in the Source list on iTunes, but given how long it took for the Restore to start perhaps it will need more than the 15 minutes it has taken so far?
Thanks again for your help!

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Hi Paul. Two more things:
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Cannot install iPod

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