Cannot Install Itunes 10.2.1

I am so lost I can't even figure out how to reply to the correct one...You posted,
"Find and run Windows Installer CleanUp utility. For win 7 you have to right click the install file and run it as an admin. Then you run Windows Installer CleanUp utility and find and remove quicktime. Then you run iTunes10.1 setup and you're done."
But I don't know where to get Windows Installer CleanUp Utility.
My problem is I have a new iphone but it can't be loaded until I get the new version of itunes. Every time I try to install the new version of Itunes it says I already have the new version of Quick time. I can't uninstall Quick time because every time I try it says it cannot get rid of it because there is a newer version already installed. I have been to so many forums that have told me to do different things. Essentially now my computer apparently still cannot uninstall but now I cannot even open my itunes because my quick time is "gone" (I deleted temp files and all the quick time files). I can't reinstall quick time either. I feel my case is hopeless...please help me
<Relocated and Edited by Host>

I can't uninstall Quick time because every time I try it says it cannot get rid of it because there is a newer version already installed.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

Similar Messages

  • TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

    I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install Itunes 10.1.1 on Windows 7 x64...

    Hi all!!
    I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
    I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
    I tried to delete "Temp" folder in appdata/local.
    I'm a bit sad...

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help

    I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
    Pls help   Pls help   Pls help   Pls help
    Regards,
    Vivek

    It will work with Windows 7 32 bit.  On a 64 bit you will have to install Windows XP Mode.  You can download it from the Microsoft Website.  The XP Mode will run Windows XP in 32 bit.  Microsoft has easy instructions on the download.  One download at a time.  Install the first download then the second download.  You will have to copy your icon from all program and paste to the desktop if you are going to use it often.

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • TS1829 i cannot install itunes .. when i start installing is says "installing apple appliaction support" and it stops there .. What can i Do ?

    I cannot install itunes.
    I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
    What can i do ?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    The question apparently needs to be typed in twice...  good work.  Here it is again:
    I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    Is this a distinct issue from the 42404?
    If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue

    I cannot install iTunes.  I get a Windows Error 126 and missing msvcr80.dll.  I've tried uninstalling and re-installing based on all the suggestions, but still have an issue.  I've removed all the services, tried moving the dll files as suggested, but I still have no success.  Spent all day on this issue.  I am running windows 7.

    Sorry to hear this isn't going smoothly for you. Try  Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
    tt2

  • I cannot install iTunes on my computer, Winows 7. Error code -45075

    I cannot install iTunes on my computer. Error code -45075

    I used to have the same problem, and found a solution. It is very simple, ,just follow these steps below
    Open the 'computer' file, found on start or might be on your desktop.
    Click the C: drive, found on the left where theres a list of things such as favorites, desktop, etc
    Locate 'Users' and open it.
    Click your username
    Go to AppData. (if its not there: on top, where theres 'File | Home | Share | View', click view, and then on the Show/Hide column, place a check by Hidden Items)
    Click 'Local'
    Locate Temp, and click it.
    Highlight all the files and delete them. There might be some that you cant delete, but thats fine, just click 'skip'
    Restart your computer, and it will be fixed!
    Hope I helped

  • I Cannot install itunes because of an error (-42404) Can anyone offer a solution please?

    I cannot install itunes because of an error (-42404) Can anyone offer a solution please?

    A search of the forums would be a good place to start.
    Also, check out the "More Like This" section to the right.
    Amazing what a little effort put forth will reveal.

  • I cannot install itunes because of an older version of bonjour that I cannot delete.

    I cannot install itunes because of an older version of bonjour that I cannot delete.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot install itunes on my windown 7 laptop.  Error says "computer not modified".  Please help me with this problem.

    I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7.  Error says " computer/system not modified".  Please help me with this problem. 

    Hello there, jag123059.
    The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
    When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

Maybe you are looking for

  • Itunes library issue, would like some insight

    hopefully someone can help me out with this, located on my laptops hard drive, in my itunes music folder, i have 50gb of music. All of it is on my ipod organized and everything, i am very pleased. however i would like to get it off my harddrive as it

  • Drop down in Table Maintainence Gen

    Hi all, I'm facing a problem in table maintainence generator main view screen...i've got two fields in my db table and i've created search help for both the fields for drop down option for both the fields in main view screen.....but the first field s

  • Where to find Nokia Music Store app for X6?

    Nokia Music Store app was not working properly so i uninstalled it, but I am unable to find it anywhere, please provide me with the link where i can find and instal it again. Regards Ankit Khandelwal

  • Picklist -- display and value attribute

    Is there a way to get and store both display and value attributes from the picklist? I would like to store the display attribute and the value attribute of the selected item from the picklist. It seems like it only returns one attribute. Thanks!

  • Trouble Importing From a CD

    I am trying to import songs that I previously burned on a CD-RW in mp3 format. When I put the CD in my computer, all the songs come up automatically in my library. I can play them as long as I have the CD in. However when I take the CD out it keeps t