Cannot Install iTunes. Even If My Life Depended On It.
Alrighty. So... Since I've had my old Dell PC running Windows XP. I've ran iTunes for the several iPods I've had over the year. Now I have an iPhone 3GS and I update my library and iTunes very frequently. A couple day ago I was installing an iTunes upgrade. It was taking to long and froze up do I closed the installation process. After that, iTunes would not open. So... I unistalled it. In an attempt to reinstall, it failed giving me the "iTunes installer encountered errors before iTunes could be configured" error. After trying this several times with no avail. I researched this problem. I unistalled Quicktime also, as well Bonjour, Apple Service, and EVERY Apple related program I could find. I went into the registry and deleted serveral iTunes, Quicktime, and iPod registry keys and NOTHING. I also deleted my Temp folder in my Local Settings folder which was hidden. All the research related to this problem has not worked for me but seems to have worked for everyone else. As of now, the only trace of anything Apple I can find on my PC is the Library folder in "My Music" which I intend to keep. Anyone?! This is killing me. I don't have access to another computer for my music management. Please guide me. I'm rather computer savvy with both Macs and PC's but I'm helpless here. Reply here or E-Mail me if you can. Thank you in advance.
Well, you always have the "Nuclear Option", i.e. back up all your data & do a clean reinstall, not repair, of Windows. I normally do this to most of my machines every 2 years or so since it seems to clean up accumulated cruff (stray registry, dll, & file bits no longer in use but remaining on the machine after upgrades & reinstalls) & clear up 'bit rot' problems.
After you do the reinstall then get your system patched up to date, update the drivers & then try the install. Most likely it will work then & then you can import your old library (just point to your library backup & tell iTunes to import it) and all, hopefully, will be well.
Good luck
BTW, the cruff accumulation is normal & to be expected. Many programs, especially trial version, leave traces behind after an uninstall. This is so you can't use a 30 day trial, delete, reinstall & get another 30 days etc.
Similar Messages
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Cannot install iTunes on windows 7 64bit
Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
================================= -
Cannot install itunes 7.7 with Vista due to bonjour service issues
(I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
Event report:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1013</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
<EventRecordID>69102</EventRecordID>
<Channel>Application</Channel>
<Computer>Revelations</Computer>
<Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
</System>
- <EventData>
<Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
</EventData>
</Event>
The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
Any comments and advice would be higly appreciated
regards
Message was edited by: Vistacrap
Message was edited by: Vistacrap
Message was edited by: Vistacrap
nullApple offer this advice which I guess is not much help to you as you have Norton:
http://support.apple.com/kb/TS1609?viewlocale=en_US
I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
But someone came up with another possible solution at the end of this thread:
http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0 -
Cannot install itunes on new laptop
Cannot install itunes on new laptop, even when security software is disabled. Downloads fine, goes through install and then says it can't install on my system. I have admin priviledges and already have Quicktime running. Help! I have itunes already running beautifully on 3 other computers and an ipod touch with home sharing - but my new laptop just won't intall itunes. Can anyone help?
Many thanks. Quite often with the 0x800736B3 on the iTunes install, there seems to be an 0x8007000b in play for Windows Update.
Let's try the following document first:
[Windows Update error 8007000b|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error- 8007000b]
Next head to Windows Update and try stocking back on Windows Updates again. If you're a long way behind (sometimes this has been going on for months for people), you may need to do it in several batches. Basically, keep going back to Windows Update until it stops offering you new updates.
After you're stocked back up on Windows Updates, try another iTunes install. Does it go through properly this time?
(If you can't get Windows Updates to install, post back to let us know the error codes you've been getting on the most recent attempts at updates. Sometimes things are in such a snarl that we have to try a few different measures with them.) -
SERIOUS PROBLEM, I CANNOT INSTALL ITUNES 10 ON MY PC !!!
I cannot install iTunes on my PC ... I try to uninstall perious version iTunes aldy, Problem didnt fix also. Even I cannot install old version iTunes now. please help to fix it.
error message show: 不是iTunes 的正確安裝封裝檔案, 請指出正確的安裝封裝"iTunes.msi" 從您安裝的資料夾The first error message as below:
"您正在嘗試使用的功能是在無法使用的網路資源上" -
Cannot install iTunes because of Windows Installer Package
Cannot install iTunes on Windows 7 because of Windows Installer package is missing.
Okay. Even though you're getting a different error message, try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install Itunes 10.1.1 on Windows 7 x64...
Hi all!!
I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
I tried to delete "Temp" folder in appdata/local.
I'm a bit sad...I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help
I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
Pls help Pls help Pls help Pls help
Regards,
VivekIt will work with Windows 7 32 bit. On a 64 bit you will have to install Windows XP Mode. You can download it from the Microsoft Website. The XP Mode will run Windows XP in 32 bit. Microsoft has easy instructions on the download. One download at a time. Install the first download then the second download. You will have to copy your icon from all program and paste to the desktop if you are going to use it often.
-
Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I cannot install itunes.
I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
What can i do ?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?
The question apparently needs to be typed in twice... good work. Here it is again:
I cannot install iTunes updates as of today. Does anyone have any idea what changed with iTunes?Is this a distinct issue from the 42404?
If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.) -
I cannot install itunes on windows 8.1
I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2 -
I cannot install iTunes. I get a Windows Error 126 and missing msvcr80.dll. I've tried uninstalling and re-installing based on all the suggestions, but still have an issue. I've removed all the services, tried moving the dll files as suggested, but I still have no success. Spent all day on this issue. I am running windows 7.
Sorry to hear this isn't going smoothly for you. Try Troubleshooting issues with iTunes for Windows updates. You may have seen some of the suggestions here before but is has taken some users more than one attempt.
tt2
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