Cannot install itunes on computer says system configure
Trying to install itunes on computer keeps comming up with system configure error please help
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2
Similar Messages
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Cannot install itunes on computer
I don't have internet on computer. I downloaded itunes newest version and saved to flash drive. When i try to install onto computer, I get this error message.
"The version of this file is not compatible with the version of Windows your running. Check your computers system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program and then contact the software publisher." I have already deleted all previous itunes that was on the computer so thats not the problem. I know i don't need internet to install itunes onto computer because it worked for me before. If anyone could help me out I would appriciate it. ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I cannot install Itunes and Icloud on my Sony Vaio Laptop - Window 7. Error says " computer/system not modified". Please help me with this problem.
Hello there, jag123059.
The following Knowledge Base article offers up some great steps to follow for resolving issues with installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
Simply says "cannot install on this computer" when installing on my g4
help! i went through all the steps and just before installing, it says "cannot install on this computer" with no error code, no other buttons, and no way to resolve the problem. i'm installing on a g4. please help!
Hello,
You don't provide enough information to provide you with a definite answer. What are you trying to install? OS X, an update, a program, etc.?
If you are talking about an OS X 10.4.x update, then you should make sure that you are getting the PowerPC version and not the Intel version of that update.
If you are talking about installing OS X (or any other Mac OS), then you do need to be aware of the following:
The Mac will only install from Restore Disks / OS installation disks that meet one of the following criteria.
1) Original Retail boxed version of Mac OS that is of a later version than the computer originally shipped with.
2) Software Restore / Installation disks that originally came with that specific computer.
If you are using anything other than that, you will not be successful in getting the computer to boot from the installation disks and install the Mac OS.
If you purchased / obtained install disks from someone else, and they are not retail disks, then that could be the problem. The grey disks are an OEM disk, and are keyed to a specific computer. If they do not detect that computer when you try to install them, then it will not work.
These disks are usually labeled with machine name on them like eMac, iMac, etc.
Even if the machine you have is the same one printed on the label, it still will not likely work. Not only do they check to make sure it is the same type of computer, but they also check to see if it is the exact same revision and version that it shipped with.
If one thing is different, then they won't install.
And, as mentioned above, if you use retail installation disks, then you will need to make sure that they are of a version later than the version which came with the computer. Apple has a mechanism built-in to prevent installation of an OS that pre-dates the version which shipped on the computer.
Perhaps a bit of clarification is in order:
I don't know which version of the Mac OS came with the computer you are specifically working with, so let me just use OS 10.3.7 as an example.
So, assume that the computer originally shipped with OS 10.3.7 pre-installed from the factory.
Now, the computer (and the Mac OS) would prevent you from installing OS 10.3.6 or earlier on it. The reason for this is that the operating system needs to be aware of all the system's specific needs. It needs to know how it's power management system works, and so on.
Now for the tricky part, I mentioned that in regards to the retail boxed version that you would need to install a version later than the version which came with your computer originally. Now, that may sound funny, but here's why.
Let's suppose that OS 10.3.7 was already available before your computer was produced. And, let's suppose that a few unique customizations were necessary to make the current OS 10.3.7 run on the new machine. In that case, Apple may have released a custom "Build" of OS 10.3.7 that would run on the new system. So, in that case, the already available retail version of OS 10.3.7 may fail to work on that system. But, OS 10.3.8 would be aware of the needs of that machine since 10.3.8 would include the customizations provided in that special build of 10.3.7.
So, that is why I suggested going for a newer revision of the Mac OS when purchasing / using a retail boxed package. That way you can make sure it is aware of your system's specific needs.
I hope this helps.
Let us know if you have other questions.
P.S., if you'd like, go ahead and click the "Helpful" or "Solved" buttons on any of the posts / replies above if you feel they were helpful or adequately answered your question. -
On a MAC G4, WITH OS 10.5.8, I DOWNLOADED 3.6.8, BUT I CANNOT INSTALL IT. IT SAYS I DO NOT HAVE SUFFICENT PRIVILEGES. WELL, IT'S MY COMPUTER AND I AM THE ADMINISTRATOR ON IT. HOW DO I FIX THIS PROBLEM SO I CAN INSTALL FIREFOX 3.6.8??
== I DOWNLOADED UPDATE 3.6.8Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Other countries...
http://support.apple.com/kb/HE57
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading... -
App store cannot install iTunes 11.1.4 - but says that it has done so
Bizarre behaviors
1. Cannot install iTunes 11.1.4 - App Store says that the update is available, but it also shows that it HAS been installed 3 times before! Actually it is NOT installed; 11.1.3 is installed.
2. When I clicked "Update" (for the fourth time in the last few weeks) nothing helpful happened, I could not access "About This Mac" and the computer eventually froze.
3. iWork - App Store says updates to the three ".1" versions (e.g. Numbers 3.1) are available, and also that they are installed. Actually they ARE all installed.turingtest2 wrote:
There is apparently a new installer that should update smoothly. On the other hand you may wish to wait for an update that has a perceived benefit, or at least until you've seen how others get on with it.
Eric W. wrote:
Apple has released a new build of iTunes 11.1.4 for Windows which resolves the install/launch issues some customers encountered after updating. If you are updating from iTunes 11.1.3 follow these steps on how to install the latest version. If you have already attempted to update to iTunes 11.1.4 and are encountering an error, see iTunes 11.1.4 for Windows: Unable to install or open
tt2
I'd mark this as a Solution, but for some reason, I often do not see the option to do that (I posted about that sometime ago, nobody could figure out why -- just another weirdity). Anyway, apparently the new build here has fixed the problem, at least for Windows Vista folks. Thanks to both turingtest2 and Eric W -
Cannot install itunes 11.1.3 to my windows vista home premium 32-bit. After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message. Please help !
See Troubleshooting issues with iTunes for Windows updates.
For downloading issues see the further information area and use a different browser and/or the direct links.
tt2 -
I cannot install itunes.
I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
What can i do ?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I cannot install iTunes on my computer, Winows 7. Error code -45075
I cannot install iTunes on my computer. Error code -45075
I used to have the same problem, and found a solution. It is very simple, ,just follow these steps below
Open the 'computer' file, found on start or might be on your desktop.
Click the C: drive, found on the left where theres a list of things such as favorites, desktop, etc
Locate 'Users' and open it.
Click your username
Go to AppData. (if its not there: on top, where theres 'File | Home | Share | View', click view, and then on the Show/Hide column, place a check by Hidden Items)
Click 'Local'
Locate Temp, and click it.
Highlight all the files and delete them. There might be some that you cant delete, but thats fine, just click 'skip'
Restart your computer, and it will be fixed!
Hope I helped -
I cannot install ITunes 10.6, my computer keeps blocking on it.
I cannot install ITunes 10.6, my computer keeps blocking on it. At first I had problems with the upgrade, then I couldn't start iTunes anymore, so I had to uninstall it in orde to reinstall it again. However that doesn't work.
Everytime I run the installation process, it blocks my whole computer when I'm in about 3/4 of the install procedure; The only thing I can do is push the on/off button to turn my PC off...
I have an iPhone and would like to be able to synchronize my data... Can someone please help me with this...
I don't know what to do anymore...
Thxs
Mieke (Belgium)It will work with Windows 7 32 bit. On a 64 bit you will have to install Windows XP Mode. You can download it from the Microsoft Website. The XP Mode will run Windows XP in 32 bit. Microsoft has easy instructions on the download. One download at a time. Install the first download then the second download. You will have to copy your icon from all program and paste to the desktop if you are going to use it often.
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cannot install itunes I get a message that apple mobile device failed to start.. verify that you have sufficient priveliges to start system services
Hello, Edward.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H. -
I keep getting an error message when installing new software that says "System extension cannot be used /system/library/extension/IoFireWireWDHID.kext was installed improperly" I have no idea what this means and all of my software seems to install okay
Hello Valerie Anderson,
I'm Harry from Norton Support team. Please check the information provided in a similar thread here:
https://discussions.apple.com/message/21854775#21854775
Let me know if this helps.
Thanks!
Harry -
I am trying to reinstall itunes and it won't install because my computer says it has a virus. Anybody had this problem and what did you do?
See the further information area of Troubleshooting issues with iTunes for Windows updates for direct download links. Try again.
tt2 -
An error occured when i was installing the Itunes. as a reslut, i can;t finish the itunes installing. the computer says the problem is probabaly about microsoft.vc80.crt or something. My computer is Vista and 32, by the way.
Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!
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Cannot install iTunes on windows 7 64bit
Okay, I like so many cannot install iTunes on Windows 7 64bit.
Now Orginally I got a message saying something to the effect of:
There was a problem with the install you do not have permission for something...
Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
So I searched the net and many people were saying to uninstall everything "Apple" and try again. So I did that. Now I have this new message:
there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
And again I scoured the internet for a way to fix this. I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair. The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
I am at a loss. Why doesn't Apple fix this. I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible. I cannot change any of my music or do anything until this is resolved. If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
Now I have had previous versions of iTunes working perfectly fine. I do not recall which version I was using before I tried to update and fell into this abyss however.Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
=============================
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Indepe
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