Cannot install itunes on win 8.1

I have a Win 8.1 Pro HP ENVY 15t-k000 x64-based Intel Core I7-4710HQ with 16GB Memory, 100
GB SSD and 1TB HDD.  When I originally got the system I downloaded and installed iTunes (don’t  remember which version it was) on it with no problems.  Eventually an iTunes update asked to be applied (don't remember which one), it did not go on smoothly but
iTunes has not worked since.  If I try to start iTunes would get message "The program can't start because
MediaToolbox.dll is missing.  Try reinstalling the program to fix the problem.  ITunes
was not installed correctly.  Please reinstall iTunes.  Error 7 (Windows error 126)."
I downloaded iTunes64setup.exe (Ver. 11.3.1.2 on 8/17/14) and it would not install for
various reasons.  I got back to the problem on 3/2/15 and downloaded iTunes6464setup.exe ((Ver. 12.1.1.4) and it will not
install.  Primarily gives error "An error occurred during the installation of assembly 'Microsoft VC80.CRT,
type=win32 version "8.0.50727.6195",public Key Token='1fc8b3b9a1e18e3b', processor architecture"amd64".  Please refer to Help and Support for more information.  HRESULT: 0x80070002.
Now, I have  since removed all iTunes programs as per the removal list (three different
Registry cleaning and removal tools) to make sure I got everything and tried to
reinstall.  Got the same results (the VC80 error).   I ran a lot of various tests, even went back and tried to install the Ver. 11.3.1.2
download and didn't get the above VC80 message but got many more assorted
messages, mostly concerning missing .dll entry points, some of which I loaded
but to no avail.
I am back to wanting to work with the latest iTunes6464setup.exe (Ver. 12.1.1.4).  I believe VC80 message above has to do with
iTunes trying to install an update to a Visual C ++ 2005 Service Pack Redistributable but am not 100% sure.  I
have also tried several other methods of install e.g "Clean" system install, Safe Mode, all compatibility options, etc.  At this
point I am about to give up on iTunes as a media player. I have read all the internet solutions that I
could find but none of them seem to address my exact problem.  Let me remind you there is a distinct
difference between Windows 8.0 and 8.1.  A lot of Win 8.0 discussions just does not apply to Win8.1.
   Thanks for any help or insight you can provide.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
There is a mild hint from another thread that disabling Windows Firewall during the reinstall might help with the Microsoft.VC80.CRT error. I'd also try the "for older video cards" version if you haven't already done so.
tt2

Similar Messages

  • Cannot install itunes with Win ver 8 64bit

    new computer and now trying to install Itunes without succcess on win 8.1 64bit

    We're not mind readers.  If help is desired, start by providing some details of the problem like any error messages occurring.

  • Cannot install iTunes on win xp. Cannot access file on network and I do not have a network. Looking for a file iTunes.msi. Anybody help me

    iTunes will not install on windows xp del pc install cannot acess mile iTunes.msi.   Help

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get aCode 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.

    A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
    When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I cannot install Itunes 10.6 on my Win 7 - 64 bit...Pls help

    I cannot install Itunes 10.6 on my Windows 7 - 64 bit...I am so much frustrated that I will further buy no more Apple products. I have been taking everyones advise and done what was told to me through this forum but till time (since last 15 days) I am unable to install ITunes 10.6 on my said Windows 7 - 64 bit.
    Pls help   Pls help   Pls help   Pls help
    Regards,
    Vivek

    It will work with Windows 7 32 bit.  On a 64 bit you will have to install Windows XP Mode.  You can download it from the Microsoft Website.  The XP Mode will run Windows XP in 32 bit.  Microsoft has easy instructions on the download.  One download at a time.  Install the first download then the second download.  You will have to copy your icon from all program and paste to the desktop if you are going to use it often.

  • Cannot install itunes 7.7 with Vista due to bonjour service issues

    (I do have itunes version 7.6.2.9 working fine with no issues on vista)Cannot install itunes 7.7 becoz vista doesnt let bonjour service to run, While trying to start the Bonjour service from the Windows Services console gives an other error: "Windows could not start the Bonjour service on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code -65549." Is there any way I can get Bonjour to install and run as a service? tried switching off windows defender and Norton Internet security along with norton firewall too, still it doesnt let me install ,even tried downloading the windows version of bonjour but it too doesnt get installed as the service cannot start
    Event report:
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
    <Provider Name="MsiInstaller" />
    <EventID Qualifiers="0">1013</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2008-07-11T12:32:31.000Z" />
    <EventRecordID>69102</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Revelations</Computer>
    <Security UserID="S-1-5-21-216963075-3724653442-2767649758-1000" />
    </System>
    - <EventData>
    <Data>Product: iTunes -- Service 'Bonjour Service' (Bonjour Service) failed to start. Verify that you have sufficient privileges to start system services.</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data>(NULL)</Data>
    <Data />
    <Data /> <Binary>7B45463643343630302D333036442D344636412D413131392D433241383737443235423 4417D</Binary>
    </EventData>
    </Event>
    The Bonjour Service service terminated with service-specific error 4294901747 (0xFFFEFFF3).
    Any comments and advice would be higly appreciated
    regards
    Message was edited by: Vistacrap
    Message was edited by: Vistacrap
    Message was edited by: Vistacrap
    null

    Apple offer this advice which I guess is not much help to you as you have Norton:
    http://support.apple.com/kb/TS1609?viewlocale=en_US
    I wonder if it is worth looking in the your firewall configuration>>Programs and deleting any entry for Bonjour - in the hope that you will be prompted to allow it or not when you do the install, or maybe adding it back with permit all.
    But someone came up with another possible solution at the end of this thread:
    http://discussions.apple.com/thread.jspa?threadID=1540617&tstart=0

  • Error on installing iTunes under Win 8

    Error on installing iTunes under Win 8
    I have recently upgraded to Win 8.  When installing iTunes the following error shows:
    "An error occurred during the installation of assembly 'Microsoft.VC80.CRT.type="win32",version"8.0.50727.4053.publicKeyToken="1fc8b3b 9a1e18e3b",processorArchitecture="amd64". Please refer to Help and Support for more information HRESULT:0x80073715.
    I am running the ITunes x64 install.  I have installed the V++ redistributable with no change in result.
    I have subsequently downloaded and manually installed via the Apple Software update program iTunes.  However this does not allow my iPad to be connected as it is not the x64 version.

    After spending an entire day on this issue, I figured out something that worked.  After installing Windows 8 (64-bit) then Visual Studio 2012 (or 2013) then the latest 64-bit iTunes app, I got the 0x80073715 error.
    What finally worked for me was:
    1) Get all the Windows updates and hotfixes - especially the ones for Visual Studio.
    2) Go to http://www.microsoft.com/en-us/download/details.aspx?id=14431 and download the "Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update"
    3) Only install vcredist_x64.exe.
    After running these steps, I was able to completely install iTunes on my Windows 8 64-bit instance. 
    Hope this helps.

  • TS3212 I cannot install iTunes 10.6.3 on Windows 7 (64 bit). I redceive the following message - "The installation package could not be opened..." Tried opening in safe mode - no luck. Anybody have a solution?

    I cannot install iTunes 10.6.3 on Windows7 (64 bit). I keep getting the following message: "The installation package could not be opened. Verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows installer program." Anybody have a solution?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install Itunes 10.1.1 on Windows 7 x64...

    Hi all!!
    I bought my ipod touch two days ago. But I cannot install iTunes on my pc.
    I downloaded Itunes for x64 pc and I ran it as admin. So it starts and it stops ends the installation process and saying me -in italian language- "Si sono verificati errori prima che iTunes potrebbe essere configurato. Il sistema non è stato modificato". In english language it means: "Troubles occurred before iTunes could be set up".
    I tried to delete "Temp" folder in appdata/local.
    I'm a bit sad...

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again

    Cannot install itunes 11.1.3 to my windows vista home premium 32-bit.  After it finishes the download that it verifies the file I get a message saying "this file cannot be downloaded". What could the problem be??? I uninstalled my itunes and tried again and keep getting the same message.  Please help !

    See Troubleshooting issues with iTunes for Windows updates.
    For downloading issues see the further information area and use a different browser and/or the direct links.
    tt2

  • Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    Cannot install ITunes--Mesage is "Apple Application Support was not found.  Apple application Support is required to run ITunes Helper.  Please uninstall ITunes, then install ITunes again.  Error 2 (Windows Error 2)

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • TS1829 i cannot install itunes .. when i start installing is says "installing apple appliaction support" and it stops there .. What can i Do ?

    I cannot install itunes.
    I downloaded i tenes and when i started installing it , it says "installing apple application support" and stops there
    What can i do ?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    The question apparently needs to be typed in twice...  good work.  Here it is again:
    I cannot install iTunes updates as of today.  Does anyone have any idea what changed with iTunes?

    Is this a distinct issue from the 42404?
    If so, are you getting an error message when you try to install iTunes? If so, what does it say? (Precise text, please.)

  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

Maybe you are looking for

  • Just upgraded to 10.8.2 and now RUSE via Steam does not work

    Now that I have upgraded to 10.8.2, the video game RUSE (opened via Steam) crashes (everytime, always).  It ran fine from 10.6.8.  Any plans to fix this problem?  Ubisoft blames Apple on their support sites.... Put another way, did I just pay money a

  • App-v 5.0 on terminal servers: move package root via powershell?

    Hi, I'd need to move the packageroot of app-v 5 packages of a terminal server to another drive. However, packages are in use, how can I do everything in one go making sure I can do this in one go? 1.stop or unpublish packages, I can unpublish but tha

  • How to add text to the standard iPad wallpaper

    We have thousands of iPads in our business, all controlled by MobileIron. We would like to put a message on all the iPads pertains to password policy. The way we propose is to take a copy of the standard wallpaper, add the message to that using a Pai

  • How can I monitor Status word From the other side of the GPIB bus

    I develop Thermal system control that should be operate thru the GPIB IEE 488.2 bus , my instrument application already written in Visual Basic ,The system knowes to do basic operation such as SETPOINT ,AIRDUT , BEGIN , STOP and more but I have do a

  • Filling a tree with the result of calls to a document/wrapped soap1.1 webservice

    Hi, I'm having trouble with filling a tree with the result to calls to a document/wrapped soap 1.1 webservice. I first declared the webservice in the mxml file as it was in the examples and tried to call it with no luck. The fault was it wasn't findi