Cannot install itunes, windows installer package error

I've been looking around for a solution and I still can't find one that is specifically for my case. I've never had itunes before (well I guess I did but THAT never installed for some reason).
Anyways, I can't install the latest itunes (and I tried itunes 9 as well), it keeps giving me this message:
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
I tried everything! I uninstalled everything and redid the installation. I did this method with the extract.bat to get the msi files to individualling install from the itunes64setup.exe...the only msi files that don't download and give me that error are the updater and actual itunes msi file.
I'm on a:
Acer Aspire 8930G
Windows Vista Home Premium
Service Pack 2
x64 OS

Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features /highlight ASU and click CHANGE then REPAIR,

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  • Itunes window installer package error

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    have vista tried windows uninstall/repair
    Doublechecking. Did you try the following user tip?
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    A search of the forums would be a good place to start.
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    So when the update for itunes happened, it wiped my ipod, and then my ipod would not work with itunes. So I uninstalled itunes and tried to reinstall it and it gives me that error message. "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." I have tried all the fixes from deleting everything to running command prompts. I think i tried everything.
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    Method 4: Empty your Temp directory and restart
    1.       Choose Start > Computer
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    Method 5: Removing iTunes
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    1.       Quit iTunes.
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    5.       When asked if you would like to remove iTunes, click Yes.
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    Method 6: You may also try downloading the Windows Installer Cleanup utility and run that to remove the leftover ITunes installer files that may be causing issues with your current installation.
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    1. Click on Start > All Programs and then click Windows Install Cleanup; the Windows Installer Clean Up Utility window appears, listing software that is currently installed on your computer.
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    To this:
    This solution correct my bug.
    I had the same error in with the i-tunes installation and i did this and it worked.... This works for any i tunes that fails to install itself on 64 Bit
    You have to go into your registry.
    Start, run, type in “regedit”.
    Next go to HKEY_LOCAL_MACHINE.
    SYSTEM
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    To the right you’ll see WOW64. Double click on it, or right click on it and click on modify. Change the setting from 1 to 0.
    Next, go to the start menu again and type in the search box: “services.msc”.
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    ------  By the way I dont have the WOW64 option is not available.
    I was able to install quick time just fine. All of the other apple software associated with itunes installed fine but itunes did not. Im not sure if there is a virus that could do this. I didnt delete anything but apple folders.
    I have tried other things but i cant remember exactly there were.
    When the install process for itunes is running it changes with the error message shows up during install.
    Thanks.

    I should have posted this earlier, but anyway. I restored my laptop to factory version after backing up any useful data, and the first thing I the laptop was restored was connect to the internet, download and install the latest version of iTunes. And Bingo! It worked.
    Apple helps you find Original Sin with the Windows.

  • I can't install Itunes because of Windows installer package error, please help!

    I tried installing Itunes for a long time on my desktop, I'm running Vista. Everytime I try to install Itunes it runs for a bit, then gives me this message
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    I went through many posts on how to solve this problem, I uninstalled and deleted all the files from this thread : http://support.apple.com/kb/HT1923
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    How do I solve this, any thoughts or suggestions???

    Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
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    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    Now, uninstall Bonjour from Control Panel.

  • ITunes 10.5 Windows installer package error?

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    There are numerous threads discussing errors with 10.5.0
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    ***Fix for iTunes 10.5 Install on Win7 64bit***

  • Can't uninstall Livecycle - Windows installer package error when uninstalling error 1722

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    Hi Kaycii,
    Please try to run the Microsoft Fix it from the link below.
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  • ITunes 64bit installer package error

    I am the adminsistrator on my home PC running Win7, 64bit platform.
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    Try the following user tip:
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  • HT2250 I cannot install itunes due a bonjour error

    i am trying to install itune 106 but the install only gets halfway and crashes with an error message "Cannot remove older version of bonjour"
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  • Unable to download itunes - windows installer package

    I've been trying to update iTunes, half way through it says" There is a problem with this Windows Installer Package. A program required for this install to complete could not be run." I've tried uninstalling then re-installing - now it won't let me do anything.  Not sure what to do, any suggestions would be greatly appreciated.  Thanks in advance.

    There is a problem with this windows installer package.  A program required for the program to complete could not be found.  Contact your support personnel or package vendor.
    Let's try the following user tip with that one:
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  • Windows Installer package error when installing itunes.

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    Let's try a standalone AppleSoftwareUpdate.msi install.
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