Cannot install KB2962409, error 800F0922

Hi,
I tried for hours and hours to install update KB2962409 that I need to solve a problem with Windows 8.1 and I'm not able to install it on my HP Probook 650 G1 with SSD Drive. (the laptop is 3 weeks old).
I tried multiple threads found with following that have not work:
- Download stand alone update and install
- Renaming update folder (C:\Windows\SoftwareDistribution)
- Booting in clean mode
- Stopping Antivirus and Firewall
- Stopping all non-windows services
- Running a chkdsk /r
Any help would be appreciated.

Prerequisites
To apply this update, you must first install the update 2919355
on Windows 8.1 or Windows Server 2012 R2. For more information,
click the following article number to view the article in the
Microsoft Knowledge Base:
2919355  Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update
April, 2014
Double check, if you download update correctly
File name                    SHA1 and SHA2
Windows8.1-KB2962409-arm.msu SHA1: E412885822B9FFB9E98D8D2E2F83E94F8E010E2D
SHA256: 582A9C4A5CACAB45497EF8D3BB1ADBC38A60DA9C075D70C5D38E7B124963F2AC
Windows8.1-KB2962409-x64.msu SHA1: 59C012EC26280B9AF501C80DD817DF6D940D15F2
SHA256: A229AB8162426C233D9041D89C8EB2F1C1F3098BB3F3A6FF7E66CCD5146BF158
Windows8.1-KB2962409-x86.msu SHA1: 15A665E47987522B7702852D7FCAD3F07C3885E0
SHA256: AAE2F8A0141E50147CB249DE1B20BECFB6696F580E6FC1404F4CE5EA6DD3CE64
Windows8.1-KB2959146-x64.msu SHA1: 6CAFBB8F30B4220C838F1AB9E9EABC80A2E344B7
SHA256: 14F03F147DC0C7FC212C4756279DC29E4A39DC324103ABD7611CD515CEB0FCB6
Windows8.1-KB2973448-x64.msu SHA1: 54D1F31F8BD5C6536E152878ABCC6AE9D6130D9A
SHA256: 08A145680AEE5AE1E6FE153E366F07AC68505DC6A86FA327B95E600BD2368C46
Alternative site for downloading updates is Microsoft Update Catalog.
Regards
Milos

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