Cannot install KB982867 while trying to Upgrade exchange 2010 to SP3
I just had to reinstall Server 2008 standard with Exchange 2010. I am now trying to install SP3 on Exchange and got all the hotfixs but the KB982867. I go to the link on the install screen and it take me to a Archive page. I did find on the web a download
for the hotfix but it will not install. It turns out to be net frame works 4.0. This is the message I get. KB2532942 does not apply, or is blocked by another condition on your computer. I currently have installed net frameworks 3.5 SP1 and 4.5.1 . This
is the message I am getting during the install. Client Access Role Prerequisites
Failed
Error:
Install hotfix Microsoft Knowledge Base article 982867 from http://code.msdn.microsoft.com/KB982867.
Click here for help... http://technet.microsoft.com/en-US/library/ms.exch.err.default(EXCHG.141).aspx?v=14.1.218.11&e=ms.exch.err.Ex28883C&l=0&cl=cp
Elapsed Time: 00:00:14
Thanks
Zman
Hi Zman,
Before you install KB2532942, you must have the .NET Framework 4 installed to apply this hotfix rollup.
The related KB for your reference:
Hotfix rollup package 2532942 is available for Windows Communication Foundation for the .NET Framework 4
http://support.microsoft.com/kb/2532942
If you have any further questions, please do not hesitate to post back.
Best regards,
Eric
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