Cannot install Lightroom 5 on Windows machine

Hi, I have saved the download .exe file, but when I launch it to download Lightoom onto my machine, the download stops just before it is done with no error message. I already have Lightroom 3.6 on my machine, so I purchased an upgrade. I contacted Adobe support, but they couldn't figure it out, even after taking over remote control of my machine. Does anyone have any ideas?

Steph2013 wrote:
Hi, thanks to the people who responded to my question. After spending over 2 hours online with Microsoft Support last night, I now know it was an issue with Windows 7 and not Lightroom. It is working now.
Could you share with us what the issue was, and how you fixed it, so we can be better informed?

Similar Messages

Cannot Install Graphics Driver for windows 7 64 bit...

Hi... I cannot find a suitable amd driver setup file for my windows 7 64 bit machine of HP.. Can anyone help??!!

Hi:
Please see my reply to your other post at the link below...
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/Cannot-Install-Graphics-Driver-for-windows-7...

Running Lightroom 6 on Windows machine (after having upgraded from LR5... While attempting to add or change music in the Slideshow module, LR unexpectedly quits. After several attempts at this, LR6 won't even launch properly...shows the splash screen but

Running Lightroom 6 on Windows machine (after having upgraded from LR5... While attempting to add or change music in the Slideshow module, LR unexpectedly quits. After several attempts at this, LR6 won't even launch properly...shows the splash screen but that's it. The program is buggy...need an update/revision quickly!!

If you're on Windows, check out a free program called Audacity--it's fantastic. With Audacity the process of converting a 48.000 kHz to 44.100 kHz is as simply as opening, changing the sample rate, and then exporting again, as an MP3.

HT1926 Cannot install itunes Error 7, windows error 1114

Cannot instal Itunes, Error 7, window error 1114 ???

Hi!! I finally found a solution
I´m Sure this one will work for everyone
-First you have to uninstall all Apple Software using Control Panel
-Download Unlocker Software from softsonic heres the link http://tinyurl.com/3e8gj2h
or google it
-Install Unlocker
-Go to Start and type this in search: %programdata%
-ProgramData window will open, so find apple folders
-Right click in each apple folder and find Unlocker in the options
-Choose Delete each apple folders (with unlocker program)
-Go to My PC, C Local Disk and find Program Files
-Look for Apple folders and Delete them (with Unlocker)
-Find a Folder (in Program Files) called Common Files
-Delete all Apple Folders (in common files) with Unlocker
- Empty your trash can (thats what i did)
-Reboot
-Install Itunes
Note: You can Reboot or use Safe Mode to use Unlocker if it doesnt work.
....and that's All
AFTER Days of frustration LOL
Good vibe, Love and Blessings for all!!
Jorge from Mexico

Cannot install sl due to time machine

i am getting an error message that says i cannot install sl due to time machine being used as the backup, despite my turning off time machine...ideas?

Hi
Open Finder and open up ur Mac HD,u will have a folder called backup.db or backup,just drag that folder out from there and drop it on ur desktop screen.Restart ur computer and try installing it. It should Work
All the Best

Cannot Install Photoshop 5LE using windows 7. What can I do ?

Cannot Install Photoshop 5LE using windows 7. What can I do

Nothing. It's simply not compatible. You need to upgrade to another product.
Mylenium

Cannot install Netweaver CE on Windows 2000 OS - SAP note says I can!!!!!!

Hi ,
I cannot install Netweaver CE on Windows 2000 OS, but SAP note says I can... Can anyone reply back if there is any workaround?
Thanks
Som

Hi Som,
Netweaver CE is supported by following Windows series:
Windows XP Professional (Service Pack 2) or Windows 2003 Server (Service Pack 1)
The version has also been tested successfully with Windows 2000 (SP3) and Windows XP (SP1), but is certified only for the two Windows versions above (Note: If you use a Windows XP account without a password , SAP Management Console can not start/stop your instance via Web Service - use system services instead)
For more on Netweaver CE installation check this:
https://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/1011818d-1abe-2910-5897-f72eb59c951a
Regards,
Subhasha

Is it possible to install Lightroom 5 under Windows XP ?

I have bought an upgrade from lightroom 2 to lightroom 5 - but I cannot install as it seems to require windows 7 ( have XP)
Any solution ?
Thank you in advance

The solution would be to install the software on a machine that meets the technical specifications of the software.

Error while installing Lightroom 5 for Windows.

This is the error I got;
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe_Lightroom_x64.msi_5.6 -----------
ERROR: Error 1359.An internal error occurred.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1359.An internal error occurred.
ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603
I got this same error both when trying to download Lightroom from Creative Cloud, from the Lightroom 5 install disk I have, and from the 5.6 update that downloaded.
The problem started when my version of 5.4 (which was working fine) told me to upgrade to 5.6. The upgrade happily removed 5.4, and then failed in the middle of the 5.6 upgrade.
Since then, I can't install any version of 5.x, even after rebooting Windows.
Creative Cloud Download & Install

No. I tried those suggestions that Ned Murphy sent, but still got the same install error.
Last night, I had some Apple installs (iTunes update) fail as well with an "internal error" on that same PC. Using tracing tools, I think it is something to do with the registry. I think it is probably time for me to reinstall Windows.
If I didn't do gaming on that computer, I'd ditch it for a Mac, as it is my last computer running that horrible Microsoft sludge known as Windows with their infernal, complex, buggy registry. I have switched to Mac on every other computer in my world (work, living-room entertainment).
Anyway, sorry for the negativity, but this problem is immensely frustrating. I have a library of 150,000 images that I now cannot use Lightroom to manage.

Moving photoshop elements 12 and lightroom 5 from windows machine to a Mac Pro

Is it possible to transfer licence from the windows machine to the mac?
The Lightroom version does appear to be a windows/mac version but the serial number won't activate the product.
The Photoshop Elements was actually a windows version so perhaps that is more excusable.
But is one really expected to either buy this software again or just forget about them all together?

For Lightroom and Elements your license covers both Mac and Windows. You do need to install the appropriate version in each case however. I Windows version will not work on a Mac, and vice versa.
If you continue to have a problem you should contact Adobe support thru chat... Start Here If after selecting relevant responses you are unable to find a solution, choose "Still need help? Contact us." and the chat contact option.

Cannot install Flash Player on Windows 7 64 Bit

I have a Dell with Windows 7 64 Bit laptop. I cannot install the adobe flash player. I have seen a lot posted on here, but am really lost. Can anyone explain to me what I can do to fix the problem. Really upset because this is a new computer. Thanks for any help.

Hello All, I want to first say I appreciate your help.
I did find a solution. In adobe there is a 'lab' section. Here there is a spot to click on Adobe Flash 10.1 after installing this and restarting my computer the problem is fix.
Here is the link to what I used.
Hope this helps someone else like it did me.
http://labs.adobe.com/?promoid=DTEID

Cannot install Flash Player in Windows 8.1

Tried to install Flash Player in Windows 8.1 (32 bit). Used all the instructions; i.e, disable saftey, enable scripting, etc. An install box says Update KB2934802 is already installed. Searched computer for KB.....02 and Flash Player. Says none exist. Any suggestions?

Ever since Windows 8, Flash Player for Internet Explorer is written by Adobe ONLY. It's embedded by Microsoft, and you cannot:
- Update it
- Download it
- Install it
- Reinstall it
from here. You MUST update Flash Player ActiveX (for Internet Explorer) through Windows update. But... Using Windows 8.1 means you were forced to update to IE11, which has it's own problems and they can be summed up in three words...
"User-Agent Strings"
That doesn't mean a lot, I'm sure, but it's the root of your problems, and Flash Player has nothing to do with it.
Microsoft "rewrote" the User-Agent Strings for the abomination they call their latest and greatest browser. User-Agent Strings are what websites use to identify the browser you're using and provide the proper content for it's browser engine, like ActiveX stuff, and Flash or HTML5 video. Thanks to the geniuses in Redmond, WA, the User-Agent Strings for IE11 (which has a Trident engine), ID it as either "Gecko" (Firefox) or "Webkit" (Chrome). Problem is: when the site the directs to the content for one of these two engines, the Trident engine in IE can't intepret it and the site then sees IE as an "unidentified" browser.
The problem with an unidentified browser is that the plug-ins in that browser aren't recognized either, so even though you're up to date, it says you need the latest Flash Player when you use IE11. YouTube... has converted to HTML5 video so if it doesn't detect Flash Player, it can display HTML5 (MP4) video which requires no plug-in to play. Facebook can't do that, because HTML5 doesn't apply to games... only video.
Microsoft has no plans to "fix" the mess thay've created because they think it's a great idea to block you out of the websites you visit.
They recommend using "Compatibility View" and pretending that you're using an older verison of IE... Problem with that is that it's seen limited success, and you have to enable it for EVERY page that has problems... individually.
The REAL solution, like the original problem can also be summed up in three words:
"Use another browser"
Firefox (from Mozilla)
Opera (from Opera)
Safari (from Apple)
Chrome (from Google)
ANY of those will work where IE11 won't, with the Flash Player Plug-in (For all other browsers), and Chrome doesn't even need that because it has its own Flash Player plugin built in.

Problems installing Lightroom 5 on Windows 8.1 Notebook

Hello, I have purchased Lightroom 5 and tried to install it on my Windows 8.1 Notebook. The installation failed with the following statement: An error occurred during the installation of assembly component (5C21D397-1DA5-3749-8C1F-165F21DE9E3E). HRESULT: 0x80073712 What can I do, what is the problem. Thank you!

Hi Chrigel65,
Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-1935-assembly-component-microsoft.html
Regards,
Rave

Cannot install Itunes 8 on windows - please help

I had an issue with Itunes re-installing each time I would start Itunes, so I deleted off computer via add/delete feature on windows.
I also deleted Bonjour and everything apple so I could start again.
Now trying to install from scratch the Itunes 801 it now states "Service (Bonjour Service) failed to start. verify that you have sufficient priviledges to start system services."
I have tried to install Bonjour again but there is an issue with that too.
I just want to play some music, any suggestions?
Windows XP home premium edition

I get a very similar error message and cannot install version 8
Any suggestions as to what can be done ?

Cannot install Itunes 8 on windows

I had an issue with Itunes re-installing each time I would start Itunes, so I deleted off computer via add/delete feature on windows.
I also deleted Bonjour and everything apple so I could start again.
Now trying to install from scratch the Itunes 801 it now states "Service (Bonjour Service) failed to start. verify that you have sufficient priviledges to start system services."
I have tried to install Bonjour again but there is an issue with that too.
I just want to play some music, any suggestions?
Windows XP home premium edition

I get a very similar error message and cannot install version 8
Any suggestions as to what can be done ?

Cannot install Lightroom 5 on Windows machine

Similar Messages

Maybe you are looking for